Cisco ACS db corrupt?? [7:46882]

2002-06-18 Thread Patrick Donlon

I have a problem with the local database on a 2.6(6) ACS server. All
users use an external database  for authentication (NT or RSA) but I
want to create a user with a password stored in the ACS server. I can
create a new user and assign all the correct attributes without any
errors, however when I try to login with the user they are rejected. The
logs show the user is rejected due to the CS password : CS password
invalid .
I have tried to create other users and also to change users account
setting so that they authenticate using the CS password, with no luck.
So I think there is a problem with the passwords stored in the ACS
server
We have upgraded the server twice in the past 8 months for new features
and bug fixes whether this has caused the problem I don't know. Any
ideas on how to verify or fix this?

Cheers

Pat




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Re: Cisco ACS db corrupt?? [7:46882]

2002-06-18 Thread Patrick Donlon

Patrick Donlon wrote:

 I have a problem with the local database on a 2.6(6) ACS server. All
 users use an external database  for authentication (NT or RSA) but I
 want to create a user with a password stored in the ACS server. I can
 create a new user and assign all the correct attributes without any
 errors, however when I try to login with the user they are rejected. The
 logs show the user is rejected due to the CS password : CS password
 invalid .
 I have tried to create other users and also to change users account
 setting so that they authenticate using the CS password, with no luck.
 So I think there is a problem with the passwords stored in the ACS
 server
 We have upgraded the server twice in the past 8 months for new features
 and bug fixes whether this has caused the problem I don't know. Any
 ideas on how to verify or fix this?

 Cheers

 Pat
Here's the correct version info

CiscoSecure ACS v2.6 for Windows 2000/NT
Release 2.6(4) Build 4




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Re: Cisco ACS db corrupt?? [7:46882]

2002-06-18 Thread Shawn Heisey

Are you by chance using a UNIX browser to do this?  Only browsers on
Microsoft operating systems will properly enter a password into a user. 
There's a DDTS (CSCdu40827), but it's been postponed.

Other than that -- yes, it's possible for the database to be corrupt. 
To rule this out, I would recommend the following steps.  These are run
from a command prompt in the UTILS directory, with all services running:

csutil -q -b recovery.cab
net stop csauth
csutil -q -d -n -l
net start csauth

This will make a full backup, then do a text dump of the user database,
wipe the user database, and reimport the text dump.

Thanks,
Shawn

Patrick Donlon wrote:
 
 Patrick Donlon wrote:
 
  I have a problem with the local database on a 2.6(6) ACS server. All
  users use an external database  for authentication (NT or RSA) but I
  want to create a user with a password stored in the ACS server. I can
  create a new user and assign all the correct attributes without any
  errors, however when I try to login with the user they are rejected. The
  logs show the user is rejected due to the CS password : CS password
  invalid .
  I have tried to create other users and also to change users account
  setting so that they authenticate using the CS password, with no luck.
  So I think there is a problem with the passwords stored in the ACS
  server
  We have upgraded the server twice in the past 8 months for new features
  and bug fixes whether this has caused the problem I don't know. Any
  ideas on how to verify or fix this?

-- 
Shawn Heisey
Cisco Systems USA
Technical Lead for SLC-SECURITY team
Direct: +1 801 736 3939 ext 55153
Toll Free: +1 800 553 2447
Shift: Mon-Fri 8:30a-5:00p Mountain Daylight Time




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