FYI

----- Original Message ----- 
From: "Cisco Systems Inc" 
Sent: Thursday, December 13, 2001 11:11 AM
Subject: Cisco Certifications Online Support


> Dear Eric Louie,
> 
> Get Online Support for Cisco Career Certifications and Training
> 
> The Training and Certifications Customer Service team has just 
> released the Certifications Online Support site, 
> http://www.cisco.com/go/certsupport
> 
> As a leader in network solutions, Cisco now is leveraging the Internet 
> to provide our customers with a 24x7 self-service support option.  You 
> can research your certifications and training questions by simply 
> typing key phrases or questions into a search engine.  The new Online 
> Support tool will display detailed explanations or summaries in answer 
> to your inquiry.  If the Online Support tool is unable to answer your 
> questions or you need additional details, you may contact Customer 
> Service via Online Support.  There are currently 90+ most commonly 
> asked questions and answers available to our customers.  Here is just 
> a sample of the most commonly asked questions asked by our customers:
> 
> -  Exam Price Update  
> -  Free Cisco Internet Solutions Specialist On Line  Demo
> -  Tracking System - Certificates  
> -  Exam Outlines, Exam Objectives, Sample Exams  
> -  CCNA Curriculum Overview  
> -  Instructions for Downloading Certification Logos  
> -  Tracking System Duplicate Record  
> -  Certification Statistics
> 
> You can also utilize other features of the tool, such as requesting 
> automatic notifications should a particular answer be updated, sending 
> information to a friend or co-worker, rating the usefulness of the 
> information provided, and viewing the questions you submitted to 
> customer service and the answers provided.
> 
> Get all your Cisco certifications and training questions answered today!
> 
> 
> *********************************************************************
> You have been sent this message because you indicated that you wish
> to receive updates on Cisco products and special offerings. If you
> would prefer not to receive news about special promotions from Cisco
> in the future, please reply to this message with the words "remove me" 
> in the subject line. 
> 
> Copyright (c) 2001 Cisco Systems, Inc.
> 


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