IOS Documentation [7:41577]

2002-04-16 Thread Tim Champion

I have recently been asked to document the various IOS images used within
our network to be used as a baseline. Has anyone had experience in putting
together this kind of document?
Many thanks in advance




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RE: IOS Documentation [7:41577]

2002-04-16 Thread Bill Carter

I have done this.  In a large network CiscoWorks 2000 Resource Manager
Essentials is invaluable.

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of
Tim Champion
Sent: Tuesday, April 16, 2002 5:40 AM
To: [EMAIL PROTECTED]
Subject: IOS Documentation [7:41577]


I have recently been asked to document the various IOS images used within
our network to be used as a baseline. Has anyone had experience in putting
together this kind of document?
Many thanks in advance




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Re: IOS Documentation [7:41577]

2002-04-16 Thread Tom Scott

Tim Champion wrote:

 I have recently been asked to document the various IOS images used within
 our network to be used as a baseline. Has anyone had experience in putting
 together this kind of document?

Good question. I hope someone takes the time to answer. Documentation is one
of the
most important, and most neglected, aspects of the networking profession.
Establishing
a baseline is a good start. It includes not only traffic statistics but also
configurations, cabling, logical and physical topologies, and anything else
that might
make the job of maintaining and troubleshooting a network an enjoyable
challenge
instead of the headache it can be without documentation.

I have a potential customer who refuses to acknowledge the need for
documentation. He's
got an AVVID network that works just fine without having to hire a
consultant to draw
a bunch of diagrams as he puts it. The guy who installed it told him it was
zero
maintenance, and nothing I've said thus far can convince him otherwise. So
I'm
preparing a slideshow about network documentation and baselining. I'd
appreciate any
suggestions, horror stories, success stories, etc.

My philosophy is: Plan for failure. I don't mean that in a pessimistic way.
It's just
that, given enough time, all networks fail in one way or another. Some
events are
disasters, others only an inconvenience that can be worked around and coped
with by
non-technical users. But in the long run, something serious will happen,
It's our job
to be prepared for that and to reduce the negative impact as much as
possible.

How do we convince clients to invest in baselining, contingency plans and
the like?
Does anyone have a good book on this? other than the usual ones, like the
CIT cert exam
preps and Semester 8 from the CNAP curriculum? Is there any specific book or
chapter or
website that gives a template for baselining, network documentation,
contingency
planning?

-- TT




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Re: IOS Documentation [7:41577]

2002-04-16 Thread Neil Moore

You can do a snmpwalk on the router to grab that info.
-Neil


On Tue, 16 Apr 2002, Tom Scott wrote:

 Tim Champion wrote:

  I have recently been asked to document the various IOS images used within
  our network to be used as a baseline. Has anyone had experience in
putting
  together this kind of document?

 Good question. I hope someone takes the time to answer. Documentation is
one
 of the
 most important, and most neglected, aspects of the networking profession.
 Establishing
 a baseline is a good start. It includes not only traffic statistics but
also
 configurations, cabling, logical and physical topologies, and anything else
 that might
 make the job of maintaining and troubleshooting a network an enjoyable
 challenge
 instead of the headache it can be without documentation.

 I have a potential customer who refuses to acknowledge the need for
 documentation. He's
 got an AVVID network that works just fine without having to hire a
 consultant to draw
 a bunch of diagrams as he puts it. The guy who installed it told him it
was
 zero
 maintenance, and nothing I've said thus far can convince him otherwise. So
 I'm
 preparing a slideshow about network documentation and baselining. I'd
 appreciate any
 suggestions, horror stories, success stories, etc.

 My philosophy is: Plan for failure. I don't mean that in a pessimistic way.
 It's just
 that, given enough time, all networks fail in one way or another. Some
 events are
 disasters, others only an inconvenience that can be worked around and coped
 with by
 non-technical users. But in the long run, something serious will happen,
 It's our job
 to be prepared for that and to reduce the negative impact as much as
 possible.

 How do we convince clients to invest in baselining, contingency plans and
 the like?
 Does anyone have a good book on this? other than the usual ones, like the
 CIT cert exam
 preps and Semester 8 from the CNAP curriculum? Is there any specific book
or
 chapter or
 website that gives a template for baselining, network documentation,
 contingency
 planning?

 -- TT




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RE: IOS Documentation [7:41577]

2002-04-16 Thread Logan, Harold

My selling point on documentation is that it's like carrying car insurance.
Most of the time you don't really need it, but when you do need it you spend
a lot less because you have it. Of course, the same people who don't want
their network documented probably wouldn't carry automotive insurance if it
weren't required by law, so you're back to square one.

-Original Message-
From: Tom Scott [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, April 16, 2002 10:26 AM
To: [EMAIL PROTECTED]
Subject: Re: IOS Documentation [7:41577]


Tim Champion wrote:

 I have recently been asked to document the various IOS images used within
 our network to be used as a baseline. Has anyone had experience in putting
 together this kind of document?

Good question. I hope someone takes the time to answer. Documentation is one
of the
most important, and most neglected, aspects of the networking profession.
Establishing
a baseline is a good start. It includes not only traffic statistics but also
configurations, cabling, logical and physical topologies, and anything else
that might
make the job of maintaining and troubleshooting a network an enjoyable
challenge
instead of the headache it can be without documentation.

I have a potential customer who refuses to acknowledge the need for
documentation. He's
got an AVVID network that works just fine without having to hire a
consultant to draw
a bunch of diagrams as he puts it. The guy who installed it told him it was
zero
maintenance, and nothing I've said thus far can convince him otherwise. So
I'm
preparing a slideshow about network documentation and baselining. I'd
appreciate any
suggestions, horror stories, success stories, etc.

My philosophy is: Plan for failure. I don't mean that in a pessimistic way.
It's just
that, given enough time, all networks fail in one way or another. Some
events are
disasters, others only an inconvenience that can be worked around and coped
with by
non-technical users. But in the long run, something serious will happen,
It's our job
to be prepared for that and to reduce the negative impact as much as
possible.

How do we convince clients to invest in baselining, contingency plans and
the like?
Does anyone have a good book on this? other than the usual ones, like the
CIT cert exam
preps and Semester 8 from the CNAP curriculum? Is there any specific book or
chapter or
website that gives a template for baselining, network documentation,
contingency
planning?

-- TT




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Re: IOS Documentation [7:41577]

2002-04-16 Thread Priscilla Oppenheimer

At 11:18 AM 4/16/02, Neil Moore wrote:
You can do a snmpwalk on the router to grab that info.
-Neil

That's a good idea.

Regarding baselining and network documentation, I cover it in Top-Down 
Network Design. It think it is of utmost importance. A lot of real 
engineers are sick of hearing about it though. They think they can gut out 
any network downtime with hard work and perseverance. ;-) It's a 
personality thing. Some people don't even balance their checkbooks. When 
talking to these real engineers, try to avoid all the buzz words they've 
heard before. Make sure not to sound like you're coming from the ivory 
tower or that you learned your style from Catbert. Keep the discussion 
focused on the practical consequences of not having documentation and 
baselines.

There is also a new book out from Cisco Press called Network Consultants 
Handbook. I haven't read it, but it looks good and seems to cover what you 
want. To quote Cisco Press, it is a complete resource for assessing, 
auditing, analyzing, and evaluating any network environment.

You can download templates for documentation that the author developed from 
Cisco Press's Web site.

Priscilla



On Tue, 16 Apr 2002, Tom Scott wrote:

  Tim Champion wrote:
 
   I have recently been asked to document the various IOS images used
within
   our network to be used as a baseline. Has anyone had experience in
putting
   together this kind of document?
 
  Good question. I hope someone takes the time to answer. Documentation is
one
  of the
  most important, and most neglected, aspects of the networking profession.
  Establishing
  a baseline is a good start. It includes not only traffic statistics but
also
  configurations, cabling, logical and physical topologies, and anything
else
  that might
  make the job of maintaining and troubleshooting a network an enjoyable
  challenge
  instead of the headache it can be without documentation.
 
  I have a potential customer who refuses to acknowledge the need for
  documentation. He's
  got an AVVID network that works just fine without having to hire a
  consultant to draw
  a bunch of diagrams as he puts it. The guy who installed it told him it
was
  zero
  maintenance, and nothing I've said thus far can convince him otherwise.
So
  I'm
  preparing a slideshow about network documentation and baselining. I'd
  appreciate any
  suggestions, horror stories, success stories, etc.
 
  My philosophy is: Plan for failure. I don't mean that in a pessimistic
way.
  It's just
  that, given enough time, all networks fail in one way or another. Some
  events are
  disasters, others only an inconvenience that can be worked around and
coped
  with by
  non-technical users. But in the long run, something serious will happen,
  It's our job
  to be prepared for that and to reduce the negative impact as much as
  possible.
 
  How do we convince clients to invest in baselining, contingency plans and
  the like?
  Does anyone have a good book on this? other than the usual ones, like the
  CIT cert exam
  preps and Semester 8 from the CNAP curriculum? Is there any specific book
or
  chapter or
  website that gives a template for baselining, network documentation,
  contingency
  planning?
 
  -- TT


Priscilla Oppenheimer
http://www.priscilla.com




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