RE: Oops....Re: Re: Quality of Cisco exams [7:38063]

2002-03-13 Thread [EMAIL PROTECTED]

Oh goodie, another gripe about Cisco exams thread!  I'll wade in on this 
one ;-)

I have only done one Cisco exam recently - BSCI at networkers last week. 
Since it was a freebie, I wasn't taking it too seriously.  The exam topics 
were as per the exam outline - OSPF, EIGRP, IS-IS, BGP, and some general 
routing stuff (VLSM, redistribution, blah blah - this is straight out of 
the exam outline so I don't consider I'm breaking NDA).  Now, I work with 
OSPF all the time, so I was reasonably confident there (although there are 
certainly features of OSPF that I've never had cause to use so don't know 
well), and ditto the general routing stuff.  EIGRP I studied for the ACRC 
exam two years ago, and have never actually used (and I didn't get around 
to revising my notes).  IS-IS?  I read half of the chapter in Doyle, ran 
out of time, and skimmed the rest.  BGP?  I'm maybe a third of the way 
through Halabi, and hadn't picked it up for the six weeks before the exam 
(holidays were wonderful, thanks ;-). 
Did I expect to pass?  Heck no.  With no practical experience of 60% of 
the main exam topics, and barely any study, I don't think I should have 
been able to pass.  But I did.  Not with a great score, but comfortably. 

The majority of the questions were at a level of very basic understanding. 
 Several, while not exact repeat questions, tested the same knowledge.

Interestingly enough, I was speaking to a local Cisco SE about it, and he 
admitted that several other people had said the same thing to him at 
Networkers - they had gone to an "intro to technology xyz" session, sat 
the "xyz" exam, and passed.

At risk of being labelled an old curmudgeon who hankers for the good old 
days, I studied extensively for the ACRC exam, had practical experience of 
more of the exam topics, and got a massive two points more on my ACRC exam 
than I did on my BSCI.  OK, I have two years more experience now (but not 
in most of the BSCI topics), and more accumulated groupstudy reading time 
(some of it's probably sunk in subconciously), but I still reckon the ACRC 
was a lot harder.

I'm glad I passed my ACRC two years ago - I'm not so glad I passed BSCI. I 
would like the Cisco exams to demonstrate that somebody who passes the 
exam has a good knowledge of the details of the subject matter, not just 
an understanding of basic concepts (although that's important too), and I 
don't think I have a good knowledge of all of the BSCI subject matter. 

JMcL 

Oh, Priscilla... PHB = Pointy Haired Boss, from Dilbert. 

- Forwarded by Jenny Mcleod/NSO/CSDA on 14/03/2002 11:41 am -


"John Allhiser" 
Sent by: [EMAIL PROTECTED]
14/03/2002 10:04 am
Please respond to "John Allhiser"

 
    To: [EMAIL PROTECTED]
cc: 
Subject:RE: OopsRe: Re: Quality of Cisco exams [7:38063]


Hi Howard,

I'm glad to see gettlabs.com is up and running -- I will definitely peruse
it tonight.

Preface:  I used to teach technology courses at a 4 yr college.  The 
courses
more or less coincided with certifications.

  Why get certified?
For some with no experience, it's their introduction to the technology. 
For
those with experience it can be a baseline determining where they stand.

One thing I always told my students: "Don't cheat yourself."  Don't study
for the test.  Study to master the subject.  Testing and certification are
merely mile markers if you do it this way.

I've seen many posts recently on the new test format, the quality of the
tests, and whether the certs really even matter.  One can only write so 
much
into a test question, and some only learn enough just to answer that
question  That's why the CCIE lab is still where the rubber hits the road.

The quality of the tests are fine. The ideal situation is for the 
questions
to improve as feedback is provided by the test takers, and the questions 
are
evolved by the test creators.

My .02 cents worth. (not an argument - just another view)

John Allhiser


-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of
Howard C. Berkowitz
Sent: Wednesday, March 13, 2002 4:02 PM
To: [EMAIL PROTECTED]
Subject: Re: OopsRe: Re: Quality of Cisco exams [7:38063]


I'll admit the quality of Cisco tests (other than perhaps the CCIE
Written) leaves a good deal to be desired. But unless things have
radically changed, this is, in part, a result of the process used to
create them, and the fact that "instructional design professionals"
are in charge.

When I knew definitely how tests were written, what happened is that
a completed (perhaps beta) course was sent to a generally
non-technical instructional designer who was a specialist in writing
test questions.   The good news is that all the questions and answers
came from the course materials; the bad news is t

Re: Oops....Re: Re: Quality of Cisco exams [7:38063]

2002-03-13 Thread Howard C. Berkowitz

>PHB level?? I'm curious what that means. ;-)

Actually, now that I think of it, there are two meanings of relevance:

  Dilbertian:   Pointy-Haired Boss
  Traffic Engineering:  Per-Hop Behavior

>
>I think the process at Cisco has degenerated even beyond what you describe.
>It's not just that instructional designers (IDs) rather than subject matter
>experts (SMEs) write the questions and answers. The new breed of IDs also
>seem to have limited experience with logic, rational thinking, and the
>English language. :-)

Ah. The question is:  did their parents raise them according to the 
doctrine of Doctor Spock or Mister Spock?

>
>Test-writing is very difficult. Sylvan Prometric actually offers classes in
>it. When I was involved in the now-defunct CNX program, we took classes in
>how to write tests before we were allowed to write any questions.
>
>There are some advantages for the test-taker if a test is written by an
>inexperienced test writer:
>
>1) If an answer such as "none of the above" or "all of the above" occurs
>rarely, it's probably the right answer when it does occur. Newbies forget
>to ever make those the wrong answer. ;-)
>
>2) The right answer is often the longest. Test writers spend more time
>writing the right answer.

If the tests were in the IETF, it might be the opposite. People like 
Bill Simpson and Tony Li love "yes" or "no," although Bill is apt to 
go on into an incredibly baroque flame.

>
>3) The right answer is the one least likely to have a typo. Test writers do
>more checking and editing on the right answer.
>
>4) Double negatives occur more often in the wrong answers. Test writers
>really struggle with the wrong answers and often have to make them wrong by
>making them negative, even though the question might have already been
>negative.
>
>5) When in doubt, the right answer is probably C. ;-)

I wonder how much that varies by the writer?  I have noticed a 
tendency, when I write questions, to tend to make B the correct 
answer and make a conscious effort to avoid it.




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Re: Oops....Re: Re: Quality of Cisco exams [7:38063]

2002-03-13 Thread Priscilla Oppenheimer

PHB level?? I'm curious what that means. ;-)

I think the process at Cisco has degenerated even beyond what you describe. 
It's not just that instructional designers (IDs) rather than subject matter 
experts (SMEs) write the questions and answers. The new breed of IDs also 
seem to have limited experience with logic, rational thinking, and the 
English language. :-)

In another thread we talked about junior CCIEs (code word for low-paid 
CCIEs). I think Cisco is hiring junior IDs maybe.

Test-writing is very difficult. Sylvan Prometric actually offers classes in 
it. When I was involved in the now-defunct CNX program, we took classes in 
how to write tests before we were allowed to write any questions.

There are some advantages for the test-taker if a test is written by an 
inexperienced test writer:

1) If an answer such as "none of the above" or "all of the above" occurs 
rarely, it's probably the right answer when it does occur. Newbies forget 
to ever make those the wrong answer. ;-)

2) The right answer is often the longest. Test writers spend more time 
writing the right answer.

3) The right answer is the one least likely to have a typo. Test writers do 
more checking and editing on the right answer.

4) Double negatives occur more often in the wrong answers. Test writers 
really struggle with the wrong answers and often have to make them wrong by 
making them negative, even though the question might have already been 
negative.

5) When in doubt, the right answer is probably C. ;-)

Priscilla

  At 05:02 PM 3/13/02, Howard C. Berkowitz wrote:
>I'll admit the quality of Cisco tests (other than perhaps the CCIE
>Written) leaves a good deal to be desired. But unless things have
>radically changed, this is, in part, a result of the process used to
>create them, and the fact that "instructional design professionals"
>are in charge.
>
>When I knew definitely how tests were written, what happened is that
>a completed (perhaps beta) course was sent to a generally
>non-technical instructional designer who was a specialist in writing
>test questions.   The good news is that all the questions and answers
>came from the course materials; the bad news is that all the
>questions and answers came from the test materials.
>
>If the course was obsolete or wrong, the test writer wasn't qualified
>to recognize the problem and fix it, or realize that a question would
>be ambiguous to someone in the field.
>
>Now,  don't get me wrong. Instructional design is a legitimate
>discipline and I use principles from it in developing lots of my
>material. But when instructional designers rise to the PHB level, and
>see themselves as managing what they sniff at as "SME's" -- Subject
>Matter Experts -- the process loses quality.  Instructional designers
>and technical experts that respect each other and work together
>effectively are not from the world of Dilbert.
>
>It isn't easy to write good questions. We've found that's one of the
>toughest skills for CertificationZone writers, given that as well as
>asking a good set of choices, the question writer also needs to write
>a technically accurate and succinct explanation.
>--
>"What Problem are you trying to solve?"
>***send Cisco questions to the list, so all can benefit -- not
>directly to me***
>
>Howard C. Berkowitz  [EMAIL PROTECTED]
>Chief Technology Officer, GettLab/Gett Communications
http://www.gettlabs.com
>Technical Director, CertificationZone.com http://www.certificationzone.com
>"retired" Certified Cisco Systems Instructor (CID) #93005


Priscilla Oppenheimer
http://www.priscilla.com




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RE: Oops....Re: Re: Quality of Cisco exams [7:38063]

2002-03-13 Thread John Allhiser

Hi Howard,

I'm glad to see gettlabs.com is up and running -- I will definitely peruse
it tonight.

Preface:  I used to teach technology courses at a 4 yr college.  The courses
more or less coincided with certifications.

  Why get certified?
For some with no experience, it's their introduction to the technology.  For
those with experience it can be a baseline determining where they stand.

One thing I always told my students: "Don't cheat yourself."  Don't study
for the test.  Study to master the subject.  Testing and certification are
merely mile markers if you do it this way.

I've seen many posts recently on the new test format, the quality of the
tests, and whether the certs really even matter.  One can only write so much
into a test question, and some only learn enough just to answer that
question  That's why the CCIE lab is still where the rubber hits the road.

The quality of the tests are fine. The ideal situation is for the questions
to improve as feedback is provided by the test takers, and the questions are
evolved by the test creators.

My .02 cents worth. (not an argument - just another view)

John Allhiser


-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of
Howard C. Berkowitz
Sent: Wednesday, March 13, 2002 4:02 PM
To: [EMAIL PROTECTED]
Subject: Re: Oops....Re: Re: Quality of Cisco exams [7:38063]


I'll admit the quality of Cisco tests (other than perhaps the CCIE
Written) leaves a good deal to be desired. But unless things have
radically changed, this is, in part, a result of the process used to
create them, and the fact that "instructional design professionals"
are in charge.

When I knew definitely how tests were written, what happened is that
a completed (perhaps beta) course was sent to a generally
non-technical instructional designer who was a specialist in writing
test questions.   The good news is that all the questions and answers
came from the course materials; the bad news is that all the
questions and answers came from the test materials.

If the course was obsolete or wrong, the test writer wasn't qualified
to recognize the problem and fix it, or realize that a question would
be ambiguous to someone in the field.

Now,  don't get me wrong. Instructional design is a legitimate
discipline and I use principles from it in developing lots of my
material. But when instructional designers rise to the PHB level, and
see themselves as managing what they sniff at as "SME's" -- Subject
Matter Experts -- the process loses quality.  Instructional designers
and technical experts that respect each other and work together
effectively are not from the world of Dilbert.

It isn't easy to write good questions. We've found that's one of the
toughest skills for CertificationZone writers, given that as well as
asking a good set of choices, the question writer also needs to write
a technically accurate and succinct explanation.
--
"What Problem are you trying to solve?"
***send Cisco questions to the list, so all can benefit -- not
directly to me***


Howard C. Berkowitz  [EMAIL PROTECTED]
Chief Technology Officer, GettLab/Gett Communications
http://www.gettlabs.com
Technical Director, CertificationZone.com http://www.certificationzone.com
"retired" Certified Cisco Systems Instructor (CID) #93005




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Re: Oops....Re: Re: Quality of Cisco exams [7:38063]

2002-03-13 Thread Howard C. Berkowitz

I'll admit the quality of Cisco tests (other than perhaps the CCIE 
Written) leaves a good deal to be desired. But unless things have 
radically changed, this is, in part, a result of the process used to 
create them, and the fact that "instructional design professionals" 
are in charge.

When I knew definitely how tests were written, what happened is that 
a completed (perhaps beta) course was sent to a generally 
non-technical instructional designer who was a specialist in writing 
test questions.   The good news is that all the questions and answers 
came from the course materials; the bad news is that all the 
questions and answers came from the test materials.

If the course was obsolete or wrong, the test writer wasn't qualified 
to recognize the problem and fix it, or realize that a question would 
be ambiguous to someone in the field.

Now,  don't get me wrong. Instructional design is a legitimate 
discipline and I use principles from it in developing lots of my 
material. But when instructional designers rise to the PHB level, and 
see themselves as managing what they sniff at as "SME's" -- Subject 
Matter Experts -- the process loses quality.  Instructional designers 
and technical experts that respect each other and work together 
effectively are not from the world of Dilbert.

It isn't easy to write good questions. We've found that's one of the 
toughest skills for CertificationZone writers, given that as well as 
asking a good set of choices, the question writer also needs to write 
a technically accurate and succinct explanation.
-- 
"What Problem are you trying to solve?"
***send Cisco questions to the list, so all can benefit -- not 
directly to me***

Howard C. Berkowitz  [EMAIL PROTECTED]
Chief Technology Officer, GettLab/Gett Communications http://www.gettlabs.com
Technical Director, CertificationZone.com http://www.certificationzone.com
"retired" Certified Cisco Systems Instructor (CID) #93005




Message Posted at:
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