Folks, The Research Triangle Park (RTP) Cisco User's group will meet on June 4th from 12:00 to 1:00 PM in the first floor conference room of the Lake Building on Cisco's RTP campus.
This meeting's topic will be TAC procedures and best practices. The meeting will also include a guided tour through sections of the Cisco.com website. Learn answers to questions such as -- What is the difference between a management escalation and a technical escalation? Which is the best method to use to open a TAC case? Who is "[EMAIL PROTECTED]"? We apologize for the short notice and plan to provide more notice in the future. If you're planning to attend please RSVP to so we can get a good head count. BTW, more info on RTPCiscoUsers can be found at Yahoo Group. I'm a member of the group and will answer what questions I can. Feel free to email me at [EMAIL PROTECTED] Thanks, Steve Alston Message Posted at: http://www.groupstudy.com/form/read.php?f=7&i=70061&t=70061 -------------------------------------------------- FAQ, list archives, and subscription info: http://www.groupstudy.com/list/cisco.html Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]
