router boots in to rommon [7:54591]

2002-09-30 Thread nettable_walker

Anybody have any ideas ?  router tryes to boot, but goes in to rommon

rommon 8 > meminfo

Main memory size: 32 MB. Packet memory size: 16 MB
Available main memory starts at 0xa000e000, size 0x1ff2000
Packet memory starts at 0xa800
NVRAM size: 0x2
rommon 9 > dir
usage: dir 
rommon 10 > dir flash0:
bad device name
usage: dir 
rommon 11 > reset

System Bootstrap, Version 5.3(10) [tamb 10], RELEASE SOFTWARE (fc1)
Copyright (c) 1994 by cisco Systems, Inc.
C4500 processor with 32768 Kbytes of main memory

program load complete, entry point: 0x80008000, size: 0x2b01c4

*** Cache Error Exception ***
Cache Err Reg = 0xa0280108
data reference, primary cache, data field error , error not on SysAD Bus
PC = 0x80008b00, Cause = 0x0, Status Reg = 0x30408405

monitor: command "boot" aborted due to exception*(Hh.MQ.5
==QMQI.A1Y.IM%=
=AeI%!Q!
%EeeQ?e
%M
=MeMQ.5M1%9
95)C4500 processor with 32768 Kbytes
of
main memory

rommon 1 > dev
Devices in device table:
id  name
flash:  flash
bootflash:  boot flash
eprom:  eprom
rommon 2 > dir flash:
 File size   Checksum   File name
   4704832 bytes (0x47ca40)   0xdcecc4500-is-mz.120-7.bin
rommon 3 > boot flash: c4500-is-mz.120-7.bin
program load complete, entry point: 0x80008000, size: 0x47c924
Self decompressing the image :
#








# [OK]

  Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

   cisco Systems, Inc.
   170 West Tasman Drive
   San Jose, California 95134-1706



Cisco Internetwork Operating System Software
IOS (tm) 4500 Software (C4500-IS-M), Version 12.0(7), RELEASE SOFTWARE (fc1)
Copyright (c) 1986-1999 by cisco Systems, Inc.
Compiled Thu 14-Oct-99 04:14 by phanguye
Image text-base: 0x60008930, data-base: 0x608DA000

cisco 4700 (R4K) processor (revision E) with 32768K/16384K bytes of memory.
Processor board ID 04320998
R4700 processor, Implementation 33, Revision 1.0 (512KB Level 2 Cache)
G.703/E1 software, Version 1.0.
Bridging software.
X.25 software, Version 3.0.0.
128K bytes of non-volatile configuration memory.
8192K bytes of processor board System flash (Read/Write)
4096K bytes of processor board Boot flash (Read/Write)



Press RETURN to get started!


00:00:03: %LINK-4-NOMAC: A random default MAC address of .0c83.0998 has
  been chosen.  Ensure that this address is unique, or specify MAC
  addresses for commands (such as 'novell routing') that allow the
  use of this address as a default.
00:00:05: %SYS-5-RESTART: System restarted --
Cisco Internetwork Operating System Software
IOS (tm) 4500 Software (C4500-IS-M), Version 12.0(7), RELEASE SOFTWARE (fc1)
Copyright (c) 1986-1999 by cisco Systems, Inc.
Compiled Thu 14-Oct-99 04:14 by phanguye
Error: primary data cache, fields: data, SysAD
virtual addr 0x60D80100, physical addr(21:3) 0x180100, vAddr(14:12) 0x
virtual addr 0x60D80100, physical addr(21:3) 0x180100, vAddr(14:12) 0x

=== Flushing messages (00:39:41 UTC Thu Nov 21 1996) ===

Buffered messages:

00:00:03: %LINK-4-NOMAC: A random default MAC address of .0c83.0998 has
  been chosen.  Ensure that this address is unique, or specify MAC
  addresses for commands (such as 'novell routing') that allow the
  use of this address as a default.
00:00:05: %SYS-5-RESTART: System restarted --
Cisco Internetwork Operating System Software
IOS (tm) 4500 Software (C4500-IS-M), Version 12.0(7), RELEASE SOFTWARE (fc1)
Copyright (c) 1986-1999 by cisco Systems, Inc.
Compiled Thu 14-Oct-99 04:14 by phanguye
Queued messages:
00:01:06: %SYS-3-LOGGER_FLUSHING: System pausing to ensure console debugging
out
put.

No fault history 0x. Need 11.1 (2) or higher ROM

*** System received a Cache Parity Exception ***
signal= 0x14, code= 0xa4180100, context= 0x60c0c5c0
PC = 0x602cbbc0, Cause = 0x8020, Status Reg = 0x34008002
rommon 4 >




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RE: router boots in to rommon [7:54591]

2002-09-30 Thread Kim Graham

Check your flash for crash info files. You can read through these and or
download them to add to your TAC case.  You have a memory error and may need
to swap out a stick of memory.

Searching "Cache Error Exception 4700" and "Cache Parity Exception 4500" 
separately gives you many links that will help you to understand what is
happening.  You do not need a CCO account to do this search.

Kim


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Re: router boots in to rommon [7:54591]

2002-09-30 Thread nettable_walker

Thank you
I already swapped memory once, but I will try it again.


""Kim Graham""  wrote in message
[EMAIL PROTECTED]">news:[EMAIL PROTECTED]...
> Check your flash for crash info files. You can read through these and or
> download them to add to your TAC case.  You have a memory error and may
need
> to swap out a stick of memory.
>
> Searching "Cache Error Exception 4700" and "Cache Parity Exception 4500"
> separately gives you many links that will help you to understand what is
> happening.  You do not need a CCO account to do this search.
>
> Kim




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RE: router boots in to rommon [7:54591]

2002-09-30 Thread John Botha (Mnet)

Hi

Had the same error recently on a 4500. Swapped memory sticks (flash & ram)
with the same results. We raised a TAC call with Cisco, and were advised
that the backplane was faulty.

Regards,

John Botha
MCSE, CCNA,CCNP,CCDA,CCDP
CS IT Solutions
Tel: +27 (0) 11 686-6257
Fax: +27 (0) 11 686-6269
Cell: 082 334 8267
E-mail: [EMAIL PROTECTED]

Adding Value to IT

 -Original Message-
From:   nettable_walker [mailto:[EMAIL PROTECTED]] 
Sent:   01 October 2002 03:55
To: [EMAIL PROTECTED]
Subject:Re: router boots in to rommon [7:54591]

Thank you
I already swapped memory once, but I will try it again.


""Kim Graham""  wrote in message
[EMAIL PROTECTED]">news:[EMAIL PROTECTED]...
> Check your flash for crash info files. You can read through these and or
> download them to add to your TAC case.  You have a memory error and may
need
> to swap out a stick of memory.
>
> Searching "Cache Error Exception 4700" and "Cache Parity Exception 4500"
> separately gives you many links that will help you to understand what is
> happening.  You do not need a CCO account to do this search.
>
> Kim




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Re: router boots in to rommon [7:54591]

2002-10-01 Thread Marc Thach Xuan Ky

Hi,
I had a very similar message, I changed the cache and main RAM, but I
just got different error messages.  I concluded that I had a bad
backplane.  However, I swapped around the NP modules, and it's been
working fine since 
rgds
Marc

nettable_walker wrote:
> 
> Thank you
> I already swapped memory once, but I will try it again.
> 
> ""Kim Graham""  wrote in message
> [EMAIL PROTECTED]">news:[EMAIL PROTECTED]...
> > Check your flash for crash info files. You can read through these and or
> > download them to add to your TAC case.  You have a memory error and may
> need
> > to swap out a stick of memory.
> >
> > Searching "Cache Error Exception 4700" and "Cache Parity Exception 4500"
> > separately gives you many links that will help you to understand what is
> > happening.  You do not need a CCO account to do this search.
> >
> > Kim




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Re: router boots in to rommon [7:54591]

2002-10-05 Thread nettable_walker

I replaced the RAM with known good RAM & got the same result.
I took out all modules & got the same result.


I am trying to get Cisco to replace the router.



rommon 1 >
rommon 1 >
rommon 1 >
rommon 1 > dev
Devices in device table:
id  name
flash:  flash
bootflash:  boot flash
eprom:  eprom
rommon 2 > dir flash:
 File size   Checksum   File name
   4704832 bytes (0x47ca40)   0xdcecc4500-is-mz.120-7.bin
rommon 3 >
System Bootstrap, Version 5.3(10) [tamb 10], RELEASE SOFTWARE (fc1)
Copyright (c) 1994 by cisco Systems, Inc.
C4500 processor with 32768 Kbytes of main memory

program load complete, entry point: 0x80008000, size: 0x2b01c4

*** Cache Error Exception ***
Cache Err Reg = 0xa0280108
data reference, primary cache, data field error , error not on SysAD Bus
PC = 0x80008b00, Cause = 0x0, Status Reg = 0x30408405

monitor: command "boot" aborted due to exception*(Hh.MQ.5Bootstrap, Version
5.3
(10) [tamb 10], RELEASE SOFTWARE (fc1)
Copyright (c) 1994 by cisco Systems, Inc.
C4500 processor with 32768 Kbytes of main memory

rommon 1 > boot flash:
program load complete, entry point: 0x80008000, size: 0x47c924

*** Cache Error Exception ***
Cache Err Reg = 0xa0080108
data reference, primary cache, data field error , error not on SysAD Bus
PC = 0x800083d0, Cause = 0x8000, Status Reg = 0x30408405

monitor: command "boot" aborted due to exception
rommon 2 >
rommon 1 >
rommon 1 >
rommon 1 >
rommon 1 > dev
Devices in device table:
id  name
flash:  flash
bootflash:  boot flash
eprom:  eprom
rommon 2 > dir bootflash:
 File size   Checksum   File name
   2818784 bytes (0x2b02e0)   0xb62fc4500-boot-mz.122-1.bin
rommon 3 > dir flash:
 File size   Checksum   File name
   4704832 bytes (0x47ca40)   0xdcecc4500-is-mz.120-7.bin
rommon 4 > boot flash:c4500-is-mz.120-7.bin
program load complete, entry point: 0x80008000, size: 0x47c924

*** Cache Error Exception ***
Cache Err Reg = 0xa0080108
data reference, primary cache, data field error , error not on SysAD Bus
PC = 0x800083d0, Cause = 0x0, Status Reg = 0x30408405

monitor: command "boot" aborted due to exception
rommon 5 > boot flash:
program load complete, entry point: 0x80008000, size: 0x47c924

*** Cache Error Exception ***
Cache Err Reg = 0xa0080108
data reference, primary cache, data field error , error not on SysAD Bus
PC = 0x800083d0, Cause = 0x0, Status Reg = 0x30408405

monitor: command "boot" aborted due to exception
rommon 6 > x
System Bootstrap, Version 5.3(10) [tamb 10], RELEASE SOFTWARE (fc1)
Copyright (c) 1994 by cisco Systems, Inc.

Bad RAM at location 0xA000: wrote 0xA000, read 0x
the above was a boot attempt with NO RAM


System Bootstrap, Version 5.3(10) [tamb 10], RELEASE SOFTWARE (fc1)
Copyright (c) 1994 by cisco Systems, Inc.
C4500 processor with 32768 Kbytes of main memory

program load complete, entry point: 0x80008000, size: 0x2b01c4

*** Cache Error Exception ***
Cache Err Reg = 0xa4280118
data reference, primary cache, data field error , error on SysAD Bus
PC = 0x80008b00, Cause = 0x0, Status Reg = 0x30408405

monitor: command "boot" aborted due to exception*(Hh.MQ.5Bootstrap, Version
5.3
(10) [tamb 10], RELEASE SOFTWARE (fc1)
Copyright (c) 1994 by cisco Systems, Inc.
C4500 processor with 32768 Kbytes of main memory

rommon 1 >
//
""Marc Thach Xuan Ky""  wrote in message
[EMAIL PROTECTED]">news:[EMAIL PROTECTED]...
> Hi,
> I had a very similar message, I changed the cache and main RAM, but I
> just got different error messages.  I concluded that I had a bad
> backplane.  However, I swapped around the NP modules, and it's been
> working fine since 
> rgds
> Marc
>
> nettable_walker wrote:
> >
> > Thank you
> > I already swapped memory once, but I will try it again.
> >
> > ""Kim Graham""  wrote in message
> > [EMAIL PROTECTED]">news:[EMAIL PROTECTED]...
> > > Check your flash for crash info files. You can read through these and
or
> > > download them to add to your TAC case.  You have a memory error and
may
> > need
> > > to swap out a stick of memory.
> > >
> > > Searching "Cache Error Exception 4700" and "Cache Parity Exception
4500"
> > > separately gives you many links that will help you to understand what
is
> > > happening.  You do not need a CCO account to do this search.
> > >
> > > Kim




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Re: router boots in to rommon [7:54591]

2002-10-05 Thread Chuck's Long Road

This might seem dumb, but could some prankster have the command "rommon" in
the startup config?

Have you watched the boot process to see if it might be doing things
normally until a certain point?

Have you gone through the password recovery process to see if you can get to
the config to look?



""nettable_walker""  wrote in message
[EMAIL PROTECTED]">news:[EMAIL PROTECTED]...
> I replaced the RAM with known good RAM & got the same result.
> I took out all modules & got the same result.
>
>
> I am trying to get Cisco to replace the router.
>
>
>
> rommon 1 >
> rommon 1 >
> rommon 1 >
> rommon 1 > dev
> Devices in device table:
> id  name
> flash:  flash
> bootflash:  boot flash
> eprom:  eprom
> rommon 2 > dir flash:
>  File size   Checksum   File name
>4704832 bytes (0x47ca40)   0xdcecc4500-is-mz.120-7.bin
> rommon 3 >
> System Bootstrap, Version 5.3(10) [tamb 10], RELEASE SOFTWARE (fc1)
> Copyright (c) 1994 by cisco Systems, Inc.
> C4500 processor with 32768 Kbytes of main memory
>
> program load complete, entry point: 0x80008000, size: 0x2b01c4
>
> *** Cache Error Exception ***
> Cache Err Reg = 0xa0280108
> data reference, primary cache, data field error , error not on SysAD Bus
> PC = 0x80008b00, Cause = 0x0, Status Reg = 0x30408405
>
> monitor: command "boot" aborted due to exception*(Hh.MQ.5Bootstrap,
Version
> 5.3
> (10) [tamb 10], RELEASE SOFTWARE (fc1)
> Copyright (c) 1994 by cisco Systems, Inc.
> C4500 processor with 32768 Kbytes of main memory
>
> rommon 1 > boot flash:
> program load complete, entry point: 0x80008000, size: 0x47c924
>
> *** Cache Error Exception ***
> Cache Err Reg = 0xa0080108
> data reference, primary cache, data field error , error not on SysAD Bus
> PC = 0x800083d0, Cause = 0x8000, Status Reg = 0x30408405
>
> monitor: command "boot" aborted due to exception
> rommon 2 >
> rommon 1 >
> rommon 1 >
> rommon 1 >
> rommon 1 > dev
> Devices in device table:
> id  name
> flash:  flash
> bootflash:  boot flash
> eprom:  eprom
> rommon 2 > dir bootflash:
>  File size   Checksum   File name
>2818784 bytes (0x2b02e0)   0xb62fc4500-boot-mz.122-1.bin
> rommon 3 > dir flash:
>  File size   Checksum   File name
>4704832 bytes (0x47ca40)   0xdcecc4500-is-mz.120-7.bin
> rommon 4 > boot flash:c4500-is-mz.120-7.bin
> program load complete, entry point: 0x80008000, size: 0x47c924
>
> *** Cache Error Exception ***
> Cache Err Reg = 0xa0080108
> data reference, primary cache, data field error , error not on SysAD Bus
> PC = 0x800083d0, Cause = 0x0, Status Reg = 0x30408405
>
> monitor: command "boot" aborted due to exception
> rommon 5 > boot flash:
> program load complete, entry point: 0x80008000, size: 0x47c924
>
> *** Cache Error Exception ***
> Cache Err Reg = 0xa0080108
> data reference, primary cache, data field error , error not on SysAD Bus
> PC = 0x800083d0, Cause = 0x0, Status Reg = 0x30408405
>
> monitor: command "boot" aborted due to exception
> rommon 6 > x
> System Bootstrap, Version 5.3(10) [tamb 10], RELEASE SOFTWARE (fc1)
> Copyright (c) 1994 by cisco Systems, Inc.
>
> Bad RAM at location 0xA000: wrote 0xA000, read 0x
> the above was a boot attempt with NO RAM
>
>
> System Bootstrap, Version 5.3(10) [tamb 10], RELEASE SOFTWARE (fc1)
> Copyright (c) 1994 by cisco Systems, Inc.
> C4500 processor with 32768 Kbytes of main memory
>
> program load complete, entry point: 0x80008000, size: 0x2b01c4
>
> *** Cache Error Exception ***
> Cache Err Reg = 0xa4280118
> data reference, primary cache, data field error , error on SysAD Bus
> PC = 0x80008b00, Cause = 0x0, Status Reg = 0x30408405
>
> monitor: command "boot" aborted due to exception*(Hh.MQ.5Bootstrap,
Version
> 5.3
> (10) [tamb 10], RELEASE SOFTWARE (fc1)
> Copyright (c) 1994 by cisco Systems, Inc.
> C4500 processor with 32768 Kbytes of main memory
>
> rommon 1 >
> //
> ""Marc Thach Xuan Ky""  wrote in message
> [EMAIL PROTECTED]">news:[EMAIL PROTECTED]...
> > Hi,
> > I had a very similar message, I changed the cache and main RAM, but I
> > just got different error messages.  I concluded that I had a bad
> > backplane.  However, I swapped around the NP modules, and it's been
> > working fine since 
> > rgds
> > Marc
> >
> > nettable_walker wrote:
> > >
> > > Thank you
> > > I already swapped memory once, but I will try it again.
> > >
> > > ""Kim Graham""  wrote in message
> > > [EMAIL PROTECTED]">news:[EMAIL PROTECTED]...
> > > > Check your flash for crash info files. You can read through these
and
> or
> > > > download them to add to your TAC case.  You have a memory error and
> may
> > > need
> > > > to swap out a stick of memory.
> > > >
> > > > Searching "Cache Error Exception 4700" and "Cache Parity Exception
> 4500"
> > > > separately gives you many links that will help you to understand
what
> is
> > > > happening.  You do not need a CCO account to do this search.
> > > >
> > > > Kim




Messa