Re: [cisco-voip] Unity Connection 8.0.3 to 8.6

[Mike]

Tim,

 

I did the migration few days ago and used the following steps without issue and 
converted very quickly

 

1)  Built 8.0.3 on VMware

2)  DRS from production and rehosted license

3)  Upgraded to 8.6

4)  Ran message shuttle prior to cut over

5)  Cut system over during the day

6)  Ran message shuttle again to clean up any missed files

 

 

 

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Tim 
Frazee
Sent: Friday, July 18, 2014 11:52 AM
To: Mike
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Unity Connection 8.0.3 to 8.6

 

I beleive Unity Connection 8.0(3) is supported in vmware. you could install 
that on your image, perform a restore, fix your licensing, then upgrade to 8.6 
in place.

OR

as Mike suggested,

upgrade on MCS to 8.6, get your license happy (which it likely will be since 
8.0 to 8.6 is a free upgrade i believe) then DRS from MCS to UCS

ive done both methods. it all depends on which method works best with your 
timelines.

 

On Tue, Jul 8, 2014 at 10:38 AM, Mike  wrote:

Pat,

 

This is exactly what I’m looking for

 

Thanks!

 

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Pat 
Hayes
Sent: Thursday, July 03, 2014 5:07 PM
To: Mike
Cc: cisco-voip@puck.nether.net


Subject: Re: [cisco-voip] Unity Connection 8.0.3 to 8.6

 

COBRAS can restore to any release greater than or equal to the backed-up 
version. It'll capture your users, call handlers, and distribution lists. It 
doesn't move system configuration stuff. 

 

As long as you can live with manually configuring that part, it can be a real 
headache saver when you have to change both platforms and versions. It gives 
you the flexibility to build, configure, and test things in advance of your 
cutover. At the cutover, all you have to do is change your pilots and run the 
Connection Message Shuttle tool to copy over any messages that have come in 
since your backup was taken - way less stress :-)

 

Check out the COBRAS help file for more specifics on what is/isn't captured:

http://ciscounitytools.com/Applications/General/COBRAS/Help/COBRAS_Briefcase/COBRAS_Briefcase.htm

 

also, details on the Message Shuttle tool:

http://ciscounitytools.com/Applications/CxN/MessageShuttle/MessageShuttle.html

 

On Wed, Jul 2, 2014 at 10:06 AM, Mike  wrote:

Tim,

 

We have to do the upgrade , move to VMware and IP address change all in a small 
window.

 

That's why I want to use cobras

Sent from my iPhone


On Jul 2, 2014, at 9:26 AM, Tim Smith  wrote:

Hi Mike,

 

Is it Unity Connection 8.0.3 to Unity Connection 8.6.2(a)?

Cant you just upgrade it in place?

 

Cheers,

 

Tim.

 

From: Mike 
Date: Wednesday, 2 July 2014 23:22
To: Tim Smith , "cisco-voip@puck.nether.net" 

Subject: RE: [cisco-voip] Unity Connection 8.0.3 to 8.6

 

Tim.

 

I want to jump to 8.6.2(a) with minimal steps and I was hoping I could export 
from 8.0.3 and import to 8.6.2(a) is that not possible?

 

 

Thanks,

Mike

 

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Tim 
Smith
Sent: Monday, June 30, 2014 6:02 PM
To: Mike O; cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Unity Connection 8.0.3 to 8.6

 

Hi Mike,

 

Just to understand, what are you trying to gain by using COBRAS?

Maybe a phased migration of users?

 

Why not just the straight DRS server replacement method below?

You would only have a small window between when you take backup and when you 
get restored version online where voicemails would not be taken.

 

Is it a HA pair or just single box?

The other method with HA is to setup a new box and let it replicate.

 

All the details on the server replacement are here

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/8x/upgrade/guide/8xcucrugx/8xcucrug040.html

 

 

Cheers,

 

Tim

 

 

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Mike O
Sent: Tuesday, 1 July 2014 12:27 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Unity Connection 8.0.3 to 8.6

 

I have to move from an MCS to  UCS in VMware and wondered if I could cut some 
steps using Cobras.
 
I could build same version in VMware with the same IP address then DRS , change 
IP address then upgrade to 8.6.
 
With Cobras I should be able to build 8.6 with new IP address on UCS and then 
export from 8.0.3 and import to 8.6
 
But..what am I losing using Cobras?
 
Thanks,
Mike

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Re: [cisco-voip] Video Greetings for Unity Cxn

[Chris Ward (chrward)]

What do you have for the video bandwidth from the phone region to the CUC 
region?

+Chris
TME - MediaSense and Unity Connection

From: Matthew Loraditch [mailto:mloradi...@heliontechnologies.com]
Sent: Tuesday, July 22, 2014 11:42 AM
To: Chris Ward (chrward); cisco-voip@puck.nether.net
Subject: RE: Video Greetings for Unity Cxn

Ucxn is running 10.5 with ES4, Media Sense is 10.5, restarted conversation  
manager and tested ok after setting credentials. All tests pass.

My camera is not muted (9971).

Thanks!




Matthew G. Loraditch - CCNP-Voice, CCNA-R&S, CCDA
1965 Greenspring Drive
Timonium, MD 21093

direct voice. 443.541.1518
fax.  410.252.9284

Twitter  |  
Facebook  | 
Website  |  Email 
Support
Support Phone. 410.252.8830


From: Chris Ward (chrward) [mailto:chrw...@cisco.com]
Sent: Tuesday, July 22, 2014 7:50 AM
To: Matthew Loraditch; 
cisco-voip@puck.nether.net
Subject: RE: Video Greetings for Unity Cxn

Hi Matthew,

Can you let me know the versions of CUC and MS you are using? Also, does the 
test button provide a positive result on the CUC Video Services page? Also, 
there are a couple items that are often missed:


1)  You have to either reboot the server or restart the Conversation 
Manager service after you add the video service

2)  Depending on the phone model, the video camera may be muted (not 
sending video to CUC). You may have to unmute the video camera before recording 
the video greeting.

Check those out and let me know. I also have a LUA script I need to give you to 
control the resolution better than regions can. I am planning on writing a 
whitepaper to the same effect and modifying the CUC documentation to mention 
the same.

+Chris
TME - MediaSense and Unity Connection

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Matthew Loraditch
Sent: Monday, July 21, 2014 8:11 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Video Greetings for Unity Cxn


Anyone played with this yet? Have a Media Sense Server, have video services 
setup, my account provisioned right, have a small set of ports setup on a sip 
trunk to my CUCM, dial the Route Pattern I have, get the video interface, get 
to the point where I can record, do the recording hit pound and then it fails 
back to audio only with an error to that effect.



Trying to find a comprehensive guide on setting this up has been lacking... 
some stuff in Unity Cxn docs, some stuff in media sense docs.. really cool new 
feature but I really wish they'd develop some complete walkthroughs for these 
new features.


Matthew G. Loraditch - CCNP-V, CCNA-R&S, CCDA

1965 Greenspring Drive
Timonium, MD 21093

direct voice. 443.541.1518
fax.  410.252.9284

Twitter  |  
Facebook  | 
Website  |  Email 
Support
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Re: [cisco-voip] Cisco-Acme T.38

[Brian Meade]

Probably need to take a look at the traces and see which side is failing to
negotiate T.38.  I know end-to-end T.38 is pretty hard to achieve with any
PSTN SIP Trunk.


On Tue, Jul 22, 2014 at 11:16 AM, Heim, Dennis  wrote:

> We have the call flow like this;
>
>
>
> Fax Machine->VG202->CUCM->SIP Trunk->ACME->Verizon SIP Trunk->PSTN
>
>
>
> We are trying to get T.38 to work in this mess, but we keep getting G.711.
> Normally, I am used to have a CUBE router instead of going through a SIP
> trunk to CUCM. Thoughts?
>
>
>
> *Dennis Heim | Collaboration Solutions Architect*
>
> World Wide Technology, Inc. | +1 314-212-1814
>
> [image: twitter] 
>
> [image: chat][image: Phone] <+13142121814>[image: video]
>
>
>
>
>
> ___
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> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
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Re: [cisco-voip] Video Greetings for Unity Cxn

[Matthew Loraditch]

Ucxn is running 10.5 with ES4, Media Sense is 10.5, restarted conversation  
manager and tested ok after setting credentials. All tests pass.

My camera is not muted (9971).

Thanks!




Matthew G. Loraditch - CCNP-Voice, CCNA-R&S, CCDA
1965 Greenspring Drive
Timonium, MD 21093

direct voice. 443.541.1518
fax.  410.252.9284

Twitter  |  
Facebook  | 
Website  |  Email 
Support
Support Phone. 410.252.8830


From: Chris Ward (chrward) [mailto:chrw...@cisco.com]
Sent: Tuesday, July 22, 2014 7:50 AM
To: Matthew Loraditch; cisco-voip@puck.nether.net
Subject: RE: Video Greetings for Unity Cxn

Hi Matthew,

Can you let me know the versions of CUC and MS you are using? Also, does the 
test button provide a positive result on the CUC Video Services page? Also, 
there are a couple items that are often missed:


1)  You have to either reboot the server or restart the Conversation 
Manager service after you add the video service

2)  Depending on the phone model, the video camera may be muted (not 
sending video to CUC). You may have to unmute the video camera before recording 
the video greeting.

Check those out and let me know. I also have a LUA script I need to give you to 
control the resolution better than regions can. I am planning on writing a 
whitepaper to the same effect and modifying the CUC documentation to mention 
the same.

+Chris
TME - MediaSense and Unity Connection

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Matthew Loraditch
Sent: Monday, July 21, 2014 8:11 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Video Greetings for Unity Cxn


Anyone played with this yet? Have a Media Sense Server, have video services 
setup, my account provisioned right, have a small set of ports setup on a sip 
trunk to my CUCM, dial the Route Pattern I have, get the video interface, get 
to the point where I can record, do the recording hit pound and then it fails 
back to audio only with an error to that effect.



Trying to find a comprehensive guide on setting this up has been lacking... 
some stuff in Unity Cxn docs, some stuff in media sense docs.. really cool new 
feature but I really wish they'd develop some complete walkthroughs for these 
new features.


Matthew G. Loraditch - CCNP-V, CCNA-R&S, CCDA

1965 Greenspring Drive
Timonium, MD 21093

direct voice. 443.541.1518
fax.  410.252.9284

Twitter  |  
Facebook  | 
Website  |  Email 
Support
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[cisco-voip] Cisco-Acme T.38

[Heim, Dennis]

We have the call flow like this;

Fax Machine->VG202->CUCM->SIP Trunk->ACME->Verizon SIP Trunk->PSTN

We are trying to get T.38 to work in this mess, but we keep getting G.711. 
Normally, I am used to have a CUBE router instead of going through a SIP trunk 
to CUCM. Thoughts?

Dennis Heim | Collaboration Solutions Architect
World Wide Technology, Inc. | +1 314-212-1814
[cid:image001.png@01CFA585.45F8CB40]
[cid:image002.png@01CFA585.45F8CB40][cid:image003.png@01CFA585.45F8CB40][cid:image004.png@01CFA585.45F8CB40]


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[cisco-voip] Unity Caller Input audit

[Matthew Collins]

Hi All,

I'm trying to audit all of the caller input settings on Cisco Unity Connection 
8.6.2.2-76 local end user mail boxes. These details are not collected on 
the bulk export feature. Any thoughts?

Regards

Matthew
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Re: [cisco-voip] Video Greetings for Unity Cxn

[Chris Ward (chrward)]

Hi Matthew,

Can you let me know the versions of CUC and MS you are using? Also, does the 
test button provide a positive result on the CUC Video Services page? Also, 
there are a couple items that are often missed:


1)  You have to either reboot the server or restart the Conversation 
Manager service after you add the video service

2)  Depending on the phone model, the video camera may be muted (not 
sending video to CUC). You may have to unmute the video camera before recording 
the video greeting.

Check those out and let me know. I also have a LUA script I need to give you to 
control the resolution better than regions can. I am planning on writing a 
whitepaper to the same effect and modifying the CUC documentation to mention 
the same.

+Chris
TME - MediaSense and Unity Connection

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Matthew Loraditch
Sent: Monday, July 21, 2014 8:11 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Video Greetings for Unity Cxn


Anyone played with this yet? Have a Media Sense Server, have video services 
setup, my account provisioned right, have a small set of ports setup on a sip 
trunk to my CUCM, dial the Route Pattern I have, get the video interface, get 
to the point where I can record, do the recording hit pound and then it fails 
back to audio only with an error to that effect.



Trying to find a comprehensive guide on setting this up has been lacking... 
some stuff in Unity Cxn docs, some stuff in media sense docs.. really cool new 
feature but I really wish they'd develop some complete walkthroughs for these 
new features.


Matthew G. Loraditch - CCNP-V, CCNA-R&S, CCDA

1965 Greenspring Drive
Timonium, MD 21093

direct voice. 443.541.1518
fax.  410.252.9284

Twitter  |  
Facebook  | 
Website  |  Email 
Support
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[cisco-voip] Unity Connection as IVR only

[Antonis Kouloglou]

Hi all,
i was wondering if someone can use a cisco unity connection 9.X for a 
basic IVR only.

So, install  none license.
Will it continue to answer and route calls after the demo license expires?
If this is not the case, what is the minimum number of licenses that 
need to be purchased to have IVR only?


BR
Anthony

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