Re: [cisco-voip] Migration from MCS UCCX 8.5.1SU4 to UCS - do not see any setting in desktop administrator

2015-01-10 Thread Jason Aarons (AM)
I had a similar issue, UCCX 8.5Su4 to 10.5.1SU1 failed to migrate the LDAP 
database (this stores CAD data etc) . TAC said sorry :)

I'd recommend logging into Cisco Desktop Administrator and taking Screen Shots. 
 None of the data got migrated, and this seems to be a common thread.  Had to 
power up old server in lab re-create data.  It only took a couple hours to 
migrate the data via stare/compare config.


https://supportforums.cisco.com/document/117376/cisco-unified-contact-center-express-drf-backup-issues


From: Michele Russo (AM)
Sent: Saturday, January 10, 2015 10:19 AM
To: 'cisco-voip@puck.nether.net'
Cc: Jason Aarons (AM)
Subject: Migration from MCS UCCX 8.5.1SU4 to UCS - do not see any setting in 
desktop administrator

Hi all,

I am working on a customer migration and upgrade from MCS to UCS and upon 
performing the restore I noticed the Desktop Administrator Settings were not 
displaying at all, see image below:  Has anyone experienced this problem?  
Thoughts?  Opening a TAC Case now.

[cid:image001.jpg@01D02CC3.927EC210]

Michele Russo Harttree
Consultant
Dimension Data NA
11730 Plaza America Drive Suite 350
Reston, Va 20190
202-460-3965 (cell)
571-203-4007 (desk)
michele.ru...@dimensiondata.commailto:michele.ru...@dimensiondata.com



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Re: [cisco-voip] Cisco Unity Connections 10.5 Intersite Networking Methodology

2015-01-10 Thread Lelio Fulgenzi
I'm speaking from v7, but we found it useful because our clients wanted to be 
able to forward and send messages across systems. Cross system login is also 
possible (only have to remember one pilot number). In addition, there are some 
admin features that you can do across networked boxes. 

Auto attendant searches also cross networked systems. 

I would hope there have been some improvements and additional features added 
since v7. 

Lelio

Sent from my iPhone

 On Jan 9, 2015, at 8:21 AM, Ryan Huff ryanh...@outlook.com wrote:
 
 Can someone pass me some me some links/info on Intersite/Intrasite 
 networking? I know what they are are ... etc but I have still have some 
 methodology/strategy questions.
  
 Like why would I consider using it? What advantages do I get by linking to 
 CUC clusters together , what can I do with it ... etc
 
 Thanks,
 
 Ryan
  
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Re: [cisco-voip] Cisco Unity Connections 10.5 Intersite Networking Methodology

2015-01-10 Thread Anthony Holloway
I would hope there have been some improvements and additional features
added since v7

In 10x they dropped the SMTP based networking in favor of HTTP.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/design/guide/10xcucdgx/10xcucdg030.html#pgfId-1072552
On Sat, Jan 10, 2015 at 8:11 AM Lelio Fulgenzi le...@uoguelph.ca wrote:

 I'm speaking from v7, but we found it useful because our clients wanted to
 be able to forward and send messages across systems. Cross system login is
 also possible (only have to remember one pilot number). In addition, there
 are some admin features that you can do across networked boxes.

 Auto attendant searches also cross networked systems.

 I would hope there have been some improvements and additional features
 added since v7.

 Lelio

 Sent from my iPhone

 On Jan 9, 2015, at 8:21 AM, Ryan Huff ryanh...@outlook.com wrote:

 Can someone pass me some me some links/info on Intersite/Intrasite
 networking? I know *what* they are are ... etc but I have still have some
 methodology/strategy questions.

 Like *why* would I consider using it? What advantages do I get by linking
 to CUC clusters together , what can I do with it ... etc

 Thanks,

 Ryan


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[cisco-voip] Where is the Unified Attendant Console ISO download?

2015-01-10 Thread Ryan Huff
Hello,

I can find the OVA to download in the portal but I can't seem to find the 
actual ISO. Any clues?

Thanks,

Ryan
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Re: [cisco-voip] Cisco Unity Connections 10.5 Intersite Networking Methodology

2015-01-10 Thread Lelio Fulgenzi
That's very good. 

Sent from my iPad

 On Jan 10, 2015, at 12:41 PM, Anthony Holloway 
 avholloway+cisco-v...@gmail.com wrote:
 
 I would hope there have been some improvements and additional features added 
 since v7
 
 In 10x they dropped the SMTP based networking in favor of HTTP. 
 
 http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/design/guide/10xcucdgx/10xcucdg030.html#pgfId-1072552
 On Sat, Jan 10, 2015 at 8:11 AM Lelio Fulgenzi le...@uoguelph.ca wrote:
 I'm speaking from v7, but we found it useful because our clients wanted to 
 be able to forward and send messages across systems. Cross system login is 
 also possible (only have to remember one pilot number). In addition, there 
 are some admin features that you can do across networked boxes. 
 
 Auto attendant searches also cross networked systems. 
 
 I would hope there have been some improvements and additional features added 
 since v7. 
 
 Lelio
 
 Sent from my iPhone
 
 On Jan 9, 2015, at 8:21 AM, Ryan Huff ryanh...@outlook.com wrote:
 
 Can someone pass me some me some links/info on Intersite/Intrasite 
 networking? I know what they are are ... etc but I have still have some 
 methodology/strategy questions.
  
 Like why would I consider using it? What advantages do I get by linking to 
 CUC clusters together , what can I do with it ... etc
 
 Thanks,
 
 Ryan
  
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[cisco-voip] Quick question about Unified Attendant Console

2015-01-10 Thread Ryan Huff
Not really familiar with installing U-AC  from what I am gathering (version 
10.5); it is still Windows dependant, correct? Use the OVA to create the 
machine that you install Windows on, then use the AC binary to install.

Is that right?

Thanks,

Ryan
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Re: [cisco-voip] Migration from MCS UCCX 8.5.1SU4 to UCS - do not see any setting in desktop administrator

2015-01-10 Thread Abhiram Kramadhati (akramadh)
Hi Michele,

This is a known defect, I filed it about a year ago. Don't have the defect 
handy, on the road now :)
TAC will help you out.

Regards,
Abhiram Kramadhati
CCIE Voice # 40065

On Jan 10, 2015 8:54 PM, Michele Russo (AM) michele.ru...@dimensiondata.com 
wrote:
Hi all,

I am working on a customer migration and upgrade from MCS to UCS and upon 
performing the restore I noticed the Desktop Administrator Settings were not 
displaying at all, see image below:  Has anyone experienced this problem?  
Thoughts?  Opening a TAC Case now.

[cid:image003.jpg@01D02CBE.E36BDE10]

Michele Russo Harttree
Consultant
Dimension Data NA
11730 Plaza America Drive Suite 350
Reston, Va 20190
202-460-3965 (cell)
571-203-4007 (desk)
michele.ru...@dimensiondata.com

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Re: [cisco-voip] Quick question about Unified Attendant Console

2015-01-10 Thread Anthony Holloway
Cisco Unified Attendant Console has two flavors: Standard and Advanced.

Standard, or CUACS, is a client application which you install on your
Windows PC, and it connects directly to CUCM.

Advanced, or CUACA, is also a client application, however, it also has a
server piece in play.  Your OVA is for this server.

Do you have Standard or Advanced in your hands?

On Sat Jan 10 2015 at 2:29:37 PM Ryan Huff ryanh...@outlook.com wrote:

 Not really familiar with installing U-AC  from what I am gathering
 (version 10.5); it is still Windows dependant, correct? Use the OVA to
 create the machine that you install Windows on, then use the AC binary to
 install.

 Is that right?

 Thanks,

 Ryan
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Re: [cisco-voip] External Call Control Profile

2015-01-10 Thread Florian Kroessbacher
hy


i thnxs


--

Florian Kroessbacher 
florian.kroessbac...@gmail.com

On Sat, Jan 10, 2015 at 6:57 PM, Anthony Holloway
avholloway+cisco-v...@gmail.com wrote:

 I haven't read the doc yet, and I will, but this seems correct.
 The whole purpose of CURRI is to enhance the routing decision beyond the
 capabilities of CUCM. Which are basically route or block, or ToD filtering.
 If you want to apply an ECCP to all calls being made by an extension, you
 might be able to place a catch all translation pattern in front of all
 other patterns.
 Example:
 1. DN 1000 dials 2000
 2. XLATE  with ECCP attached
 3. DN 2000
 I'll reply again if I find verbiage to support my thought, but my gut tells
 me I won't find anything. For the same reason you won't find documentation
 stating you can't make a call from a route pattern, but you can from a
 translation pattern. It's sort of implied.
 On Fri, Jan 9, 2015 at 6:11 PM Florian Kroessbacher 
 florian.kroessbac...@gmail.com wrote:
 Hy Guys

 I'm Trying do do something with CURRI.
 So i'm testing now my Application.

 The Setting is made on Directory Number BASE (Callmanger 10.5.1.1-7)
 when will Callmanger go to the External Call Controll Server
 * Only on outbound Calls
 * Only on inbound Calls
 * For all Call's inbound/outbound

 In my Test i only see Calls which are going to the Directory Number doing
 Webrequest to the Routing Server

 is this per Design or do i have to Contact TAC

 --

 Florian Kroessbacher
 florian.kroessbac...@gmail.com

 [image: Twitter] https://twitter.com/flohATinnsbruck [image: Google
 Plus] https://plus.google.com/+FlorianKroessbacher [image: Linkedin]
 https://www.linkedin.com/profile/view?id=115928906
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[cisco-voip] PRI to Ethernet transport

2015-01-10 Thread Heim, Dennis
What have others used when there is a need to mux PRI's over the IP network?

Dennis Heim | Emerging Technology Architect (Collaboration)
World Wide Technology, Inc. | +1 314-212-1814
[twitter]https://twitter.com/CollabSensei
[chat]xmpp:dennis.h...@wwt.com[Phone]tel:+13142121814[video]sip:dennis.h...@wwt.com
Innovation happens on project squared -- http://www.projectsquared.com


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Re: [cisco-voip] Quick question about Unified Attendant Console

2015-01-10 Thread Henry Gicheru (KE)
Yes

Regards,
Henry Gicheru

Ryan Huff ryanh...@outlook.com wrote:




Not really familiar with installing U-AC  from what I am gathering (version 
10.5); it is still Windows dependant, correct? Use the OVA to create the 
machine that you install Windows on, then use the AC binary to install.

Is that right?

Thanks,

Ryan


itevomcid


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