Re: [cisco-voip] Issues with UCCX Sample Callback Script in ScriptRepository

[Abhiram Kramadhati (akramadh)]

Hi Nathan,

Could you grab the MIVR logs for this?

Regards,
Abhiram Kramadhati
Technical Solutions Manager, CBABU
CCIE Voice # 40065

From: Nathan Reeves 
mailto:nathan.a.ree...@gmail.com>>
Date: Tuesday, 17 February 2015 4:44 pm
To: "cisco-voip@puck.nether.net" 
mailto:cisco-voip@puck.nether.net>>
Subject: [cisco-voip] Issues with UCCX Sample Callback Script in 
ScriptRepository

We've taken the callback scripts from the UCCX Script Repository sample pack 
and included it as part of a larger application.  I've been seeing issues with 
the script failing the callback process reporting 
'%MIVR-LIB_EVENT-5-TOO_LONG_IN_QUEUE' which appears to be a value of 5000 s.

In the comments in the sample scripts, it references the use of separate call 
control groups for the main application and the callback application.  Anyone 
have any ideas why this would be the case?  It doesn't give any reasons in the 
script or included documentation.

Our current setup is using a single call control group (separate triggers).  
I'm looking into changing this to separate CCG's but interested to know if 
anyone could id why separate ones are required.

Any thoughts on the above appreciated.

Nathan
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[cisco-voip] Issues with UCCX Sample Callback Script in ScriptRepository

[Nathan Reeves]

We've taken the callback scripts from the UCCX Script Repository sample
pack and included it as part of a larger application.  I've been seeing
issues with the script failing the callback process reporting
'%MIVR-LIB_EVENT-5-TOO_LONG_IN_QUEUE' which appears to be a value of 5000 s.

In the comments in the sample scripts, it references the use of separate
call control groups for the main application and the callback application.
Anyone have any ideas why this would be the case?  It doesn't give any
reasons in the script or included documentation.

Our current setup is using a single call control group (separate
triggers).  I'm looking into changing this to separate CCG's but interested
to know if anyone could id why separate ones are required.

Any thoughts on the above appreciated.

Nathan
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Re: [cisco-voip] unity connection full mailboxes - notifying callers

[Erick Bergquist]

Just to follow up on this, after some testing with 10.5.

When a mailbox is over quota the user will get an email.

There is a "Quota Notification Mail" task under Tools - Task
Management to adjust the schedule of the quota email.

You can also customize the quota email text, under Message Storage -
Mailbox Quotas, the Quota Alert Text section.



On Fri, Jan 16, 2015 at 12:31 PM, Erick Bergquist  wrote:
> Good.
>
> So is this SMTP notification automatic in 10.x for over quota?   I
> have a 10.5.2 system and not seeing it under notification device
> options or under mailbox.
>
>
> On Fri, Jan 16, 2015 at 11:43 AM, Haas, Neal  wrote:
>> We ended up increasing the quota size, with 6000 users we only use 20% of 
>> storage.
>>
>> Also making the aging policy faster. No one retrieves deleted voicemail.
>>
>> We did SMTP, but once we did single inbox we turned SMTP off. 80% of our 
>> users use Single Inbox and love it!
>>
>> Neal Haas
>>
>>
>> -Original Message-
>> From: Erick Bergquist [mailto:erick...@gmail.com]
>> Sent: Friday, January 16, 2015 8:39 AM
>> To: Chris Ward (chrward)
>> Cc: Haas, Neal; Justin Steinberg; Cisco VOIP
>> Subject: Re: [cisco-voip] unity connection full mailboxes - notifying callers
>>
>> Thanks for the additional info.
>>
>> Guess there are couple options then on 9.1 -- increase quota, set outside 
>> caller messages to be impacted by quota, set message aging policy to delete 
>> messages in inbox or saved messages after x days.  I guess we could also 
>> disable single inbox and do SMTP notifdication onlly w/accept and relay to 
>> smtp address.
>>
>> On Fri, Jan 16, 2015 at 9:28 AM, Chris Ward (chrward)  
>> wrote:
>>> Neal,
>>>
>>> Welcome to the future! I think this was a feature we added in 10.0 as 
>>> Single Inbox drove people away from dialing into their voicemail box and 
>>> therefore no one knew when their account was full and so they would just 
>>> see the consequences of a full inbox with no warnings or alerts. The SMTP 
>>> alerts were added to remedy this.
>>>
>>> +Chris
>>> TME - MediaSense and Unity Connection
>>>
>>> -Original Message-
>>> From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf
>>> Of Haas, Neal
>>> Sent: Friday, January 16, 2015 10:07 AM
>>> To: 'Erick Bergquist'; Justin Steinberg
>>> Cc: Cisco VOIP
>>> Subject: Re: [cisco-voip] unity connection full mailboxes - notifying
>>> callers
>>>
>>> We upgraded to 10.5.1.1-7 on unity conn, and all of a sudden end
>>> users were complaining that they were getting emails saying that there
>>> email box was full.  (but I check all of the time I don’t know why I
>>> would get this email..last checked 60 days ago)
>>>
>>> So for the time being I would say that notification is working.
>>>
>>> We didn’t change ANY settings, just a regular upgrade.
>>>
>>> Neal Haas
>>>
>>> -Original Message-
>>> From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf
>>> Of Erick Bergquist
>>> Sent: Thursday, January 15, 2015 11:31 PM
>>> To: Justin Steinberg
>>> Cc: Cisco VOIP
>>> Subject: Re: [cisco-voip] unity connection full mailboxes - notifying
>>> callers
>>>
>>> Has there been any update or better way to handle this in 9.1 since the 
>>> last discussion in this thread?
>>>
>>> Running into this issue on CUC 9.1.1 with a client. Users never check 
>>> messages via TUI and aren't getting notified of their mailbox being over 
>>> quota due to external messages still being allowed to be left.
>>> They noticed a problem when they deleted messages in outlook and they 
>>> weren't being deleted but showing as saved messages or outlook deleting the 
>>> message then it showing back up in their inbox because unity wasn't putting 
>>> it in deleted items folder.
>>>
>>> I can see issue with SMTP notification like others have mentioned, as that 
>>> is done via another method and if they aren't using a SMTP SmartHost at all 
>>> it requires another messaging interface to be configured and setup. Some 
>>> places are getting strict about basic SMTP relays as well. How does that 
>>> work with Office365 for instance?
>>>
>>> Erick
>>>
>>>
>>>
>>>
>>> On Wed, Dec 4, 2013 at 6:08 PM, Justin Steinberg  
>>> wrote:
 The 10.0 feature will help with single inbox users, but I really wish
 there was a better way.

 Something like provide the option to modify the behavior of the
 message aging rules with a new option that ages the message out of
 unity connection, breaks the ews link to exchange, and leaves the WAV
 file in the users mailbox as a normal email.  I also support some law
 firms and they have no quota in exchange and are frustrated with what
 they perceive as an artificial limit imposed by unity.

 This is especially bad for migrations from unity to connection.

 While we are on the topic, on my wish list is more collaboration
 between the unity team and jabber group. It would be nice if the
 jabber voic

Re: [cisco-voip] CUCM 8.6.2 cluster problem

[Erick]

Are these VMs or physical servers ? 

Did you look on server console to see if there were any errors ? Like read only 
file system and a bunch of java output?  Sometimes if a server fs goes read 
only when you'll see that sort of issue on server console , or when first 
connecting with ssh session. 

A reboot would clear the read only fs issue if that was issue , the reboot 
would also halt on boot up if there are serious file system issues. 

Also, from my experiences the early 8.6.2 versions are troublesome. 8.6.2 SU3 
and higher are better so you should look at patching to latest 8.6.2 SU when 
you get time. 

Sent from my iPhone

> On Feb 16, 2015, at 9:33 AM, Brian Meade  wrote:
> 
> Run "show network cluster" to make sure both nodes are 
> authenticated/connected.
> 
> Then run "utils dbreplication stop" on pub and sub, run "utils dbreplication 
> dropadmindb" on pub and sub, then run "utils dbreplication reset all" from 
> the publisher once everything else has completed.
> 
> You can run "file list activelog cm/trace/dbl detail date" on the publisher 
> to watch the files.  You should see the CDR defines happen immediately.  You 
> can use "file tail activelog cm/trace/dbl/filename" to watch the files in 
> real-time.  Your CDR define file should show the result of "64" if it was 
> successful.  Then just wait 5 minutes (or however long your repltimeout is 
> set to) and you should see the broadcast go out from the publisher.
> 
> Then just sit back and wait/monitor the broadcast via tail if you want.
> 
> No harm in resetting replication during the day.  Just never ever use the 
> clusterreset command and you'll be fine.
> 
> Brian
> 
>> On Mon, Feb 16, 2015 at 8:56 AM, Martin Schmuker  wrote:
>> All,
>> 
>>  
>> 
>> I have problems with a CUCM cluster at one customer. He is running 
>> 8.6.2.2-2.
>> 
>>  
>> 
>> Cluster was running fine in the past. Some months ago second machine lost 
>> power (UPS problems) and since this time sometimes we have problems that 
>> cluster is reporting as not working. After a reboot of both machines they 
>> are running fine.
>> 
>>  
>> 
>> Today publisher was stuck on 100% CPU and all phones were in “registering” 
>> state. But subscriber did not register any phones. After rebooting both 
>> machines again everything is fine, but I’m not happy with this situation. 
>> Can you see in the following output if cluster is running fine?
>> 
>>  
>> 
>> When I issue utils dbreplication runtimestate on publisher (=cucm01) I get:
>> 
>> admin:utils dbreplication runtimestate
>> 
>>  
>> 
>> DB and Replication Services: ALL RUNNING
>> 
>>  
>> 
>> Cluster Replication State: Replication status command started at: 
>> 2015-02-16-14-32
>> 
>>  Replication status command COMPLETED 541 tables checked out of 541
>> 
>>  No Errors or Mismatches found.
>> 
>>  
>> 
>>  Use 'file view activelog 
>> cm/trace/dbl/sdi/ReplicationStatus.2015_02_16_14_32_48.out' to see the 
>> details
>> 
>>  
>> 
>> DB Version: ccm8_6_2_2_2
>> 
>> Number of replicated tables: 541
>> 
>>  
>> 
>> Cluster Detailed View from PUB (2 Servers):
>> 
>>  
>> 
>> PINGREPLICATION REPL.   
>> DBver&  REPL.   REPLICATION SETUP
>> 
>> SERVER-NAME IP ADDRESS  (msec)  RPC?STATUS  QUEUE   
>> TABLES  LOOP?   (RTMT) & details
>> 
>> --- --  --- -   
>> --- -   -
>> 
>> s-lx-cucm01 192.168.1.100.082   Yes Connected   0   
>> match   Yes (2) PUB Setup Completed
>> 
>> cucm02  192.168.1.110.244   Yes Connected   0   
>> match   N/A (0) Setup Requested
>> 
>>  
>> 
>> On Subscriber (=cucm02):
>> 
>> admin:utils dbreplication runtimestate
>> 
>>  
>> 
>> DB and Replication Services: ALL RUNNING
>> 
>>  
>> 
>> Cluster Replication State: Only available on the PUB
>> 
>>  
>> 
>> DB Version: ccm8_6_2_2_2
>> 
>> Number of replicated tables: 541
>> 
>>  
>> 
>> Cluster Detailed View from SUB (2 Servers):
>> 
>>  
>> 
>> PINGREPLICATION REPL.   
>> DBver&  REPL.   REPLICATION SETUP
>> 
>> SERVER-NAME IP ADDRESS  (msec)  RPC?STATUS  QUEUE   
>> TABLES  LOOP?   (RTMT)
>> 
>> --- --  --- -   
>> --- -   -
>> 
>> s-lx-cucm01 192.168.1.100.212   Yes Connected   0   
>> match   No  (2)
>> 
>> cucm02  192.168.1.110.055   Yes Connected   0   
>> match   No  (0)
>> 
>>  
>> 
>> Output of utils dbreplication status on pub:
>> 
>> admin:file view activelog 
>> cm/trace/dbl/sdi/ReplicationStatus.2015_02_16_14_32_48.out
>> 
>>  
>> 
>> SERVER ID STATESTATUS QUEUE  CONNECTION CHANGED
>> 
>> ---
>> 
>> g_cucm02_ccm8_6_2_2_2 3 Active

Re: [cisco-voip] CUCM Need a suitcase migration method similar to COBRAS

[Brian Meade]

If you used PCD, it would have only taken twice the amount of time!

On Mon, Feb 16, 2015 at 2:39 PM, Jason Aarons (AM) <
jason.aar...@dimensiondata.com> wrote:

>  Install CSR 1000v inside firewall for NTP server
>
> Install a Win7 Jump box as jump box is too locked down (not a
> administrator) and needs a virtual nic to be able to move between
> production and isolated
>
> Install new VM with 7.0.1.11000-2
>
> Upgrade to 7.0.2.23900-1
>
> Upgrade to 7.1.3.31900-1 to match for DRS restore (had to rebuild due to
> CSCtl74037   )
>
> DRS Restore production 7.1.3.31900-1 to new VM
>
> Upgrade to 10.0.1.1-19 ( follow guide, lots of critical steps, install
> cop files etc)
>
>
> http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/upgrade/10_0_1/CUCM_BK_U4214F9D_00_upgrade-guide-cucm-100/CUCM_BK_U4214F9D_00_upgrade-guide-cucm-100_chapter_010.html
>
>
>
>
>
> Upgrade to 10.5.1.1-7 to match for DRS backup
>
> Install new VM with 10.5.1.1—7 for DRS Restore to fix Unaligned
> Partitions
>
>
>
>
>
> See how much fun this is to upgrade from 7.1.3 to 10.5 ?
>
>
>
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Re: [cisco-voip] Unity connection - Voicemail playback

[Ryan Huff]

Nate,

Admittedly, not very clear. 

The design strategy I'm referring to is with the use of Digital Networking 
(http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/srnd/collab10/collab10/vmessage.html).
 The intent wasn't to suggest that you could add ad 3rd node to a 2 node CUC 
cluster.

The reason I didn't suggest forcing a failover in CUC serviceability is because 
I have seen it cause issues with the IVR, where the conversation service needs 
restarted on the nodes. 

My recommendation for dropping the ports out of the line group was to avoid 
potential issues with CUC.


Thanks,

Ryan


From: natec...@gmail.com
To: ryanh...@outlook.com; chrw...@cisco.com; jcolon...@gmail.com; 
cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] Unity connection - Voicemail playback
Date: Mon, 16 Feb 2015 12:27:44 -0700

Ryan, When did CUC start to allow more than two nodes in a cluster? Jose, You 
can go into the unity connection serviceability and click “stop taking calls”  
Then there are no configuration changes to deal with, just turn it back on when 
the link is stable. -Nate From: cisco-voip 
[mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Ryan Huff
Sent: Monday, February 16, 2015 12:09 PM
To: Chris Ward chrward; jcolon...@gmail.com; Cisco VOIP
Subject: Re: [cisco-voip] Unity connection - Voicemail playback Jose,

If SIP integrated, easy fix, just point the trunk at the pub (and then reset 
the trunk in CUCM).

If SCCP integrated, you have a few different options and the best option 
depends on how you're setup and if this is a perm. change or just temporary?

If this is just temporary and assuming you have the max amount of ports per CUC 
node, In CUCM I would go to the line group of the SCCP ports and drop out the 
ports that are registered to the CUC subscriber node. Once your link is no 
longer saturated, add the ports back to the line group.

There are some other design strategies that you can look at to help mitigate 
this in the future. For example, you could add an additional CUC Subscriber 
node in the same DC as the publisher (so you end up with a subscriber in both 
data centers). This would allow you to have additional ports in the same DC as 
the publisher.


Thanks,

RyanFrom: chrw...@cisco.com
To: jcolon...@gmail.com; cisco-voip@puck.nether.net
Date: Mon, 16 Feb 2015 18:52:43 +
Subject: Re: [cisco-voip] Unity connection - Voicemail playbackYou have to 
route calls to that node. Right now, either you SCCP ports, or SIP trunk are 
pointing to the Sub. You have to change the priority of the trunk or the ports 
so it uses the Sub first. +ChrisTME - Unity Connection and MediaSense From: 
cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Jose Colon 
II
Sent: Monday, February 16, 2015 1:44 PM
To: Cisco VOIP
Subject: [cisco-voip] Unity connection - Voicemail playback I have a Unity 10.5 
HA setup and the subscriber is at our COLO. Currently the link between the two 
is being saturated so voicemail playback is very choppy.  The question is, how 
do i force the publisher to handle those requests so that voicemail playback is 
handled inside this location and not at the colo? ThanksJose
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[cisco-voip] CUCM Need a suitcase migration method similar to COBRAS

[Jason Aarons (AM)]

Install CSR 1000v inside firewall for NTP server
Install a Win7 Jump box as jump box is too locked down (not a administrator) 
and needs a virtual nic to be able to move between production and isolated
Install new VM with 7.0.1.11000-2
Upgrade to 7.0.2.23900-1
Upgrade to 7.1.3.31900-1 to match for DRS restore (had to rebuild due to 
CSCtl74037  )
DRS Restore production 7.1.3.31900-1 to new VM
Upgrade to 10.0.1.1-19 ( follow guide, lots of critical steps, install cop 
files etc)
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/upgrade/10_0_1/CUCM_BK_U4214F9D_00_upgrade-guide-cucm-100/CUCM_BK_U4214F9D_00_upgrade-guide-cucm-100_chapter_010.html


Upgrade to 10.5.1.1-7 to match for DRS backup
Install new VM with 10.5.1.1-7 for DRS Restore to fix Unaligned Partitions


See how much fun this is to upgrade from 7.1.3 to 10.5 ?



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Re: [cisco-voip] Unity connection - Voicemail playback

[NateCCIE]

Ryan,

 

When did CUC start to allow more than two nodes in a cluster?

 

Jose,

 

You can go into the unity connection serviceability and click "stop taking
calls"  Then there are no configuration changes to deal with, just turn it
back on when the link is stable.

 

-Nate

 

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of
Ryan Huff
Sent: Monday, February 16, 2015 12:09 PM
To: Chris Ward chrward; jcolon...@gmail.com; Cisco VOIP
Subject: Re: [cisco-voip] Unity connection - Voicemail playback

 

Jose,

If SIP integrated, easy fix, just point the trunk at the pub (and then reset
the trunk in CUCM).

If SCCP integrated, you have a few different options and the best option
depends on how you're setup and if this is a perm. change or just temporary?

If this is just temporary and assuming you have the max amount of ports per
CUC node, In CUCM I would go to the line group of the SCCP ports and drop
out the ports that are registered to the CUC subscriber node. Once your link
is no longer saturated, add the ports back to the line group.

There are some other design strategies that you can look at to help mitigate
this in the future. For example, you could add an additional CUC Subscriber
node in the same DC as the publisher (so you end up with a subscriber in
both data centers). This would allow you to have additional ports in the
same DC as the publisher.


Thanks,

Ryan

  _  

From: chrw...@cisco.com  
To: jcolon...@gmail.com  ;
cisco-voip@puck.nether.net  
Date: Mon, 16 Feb 2015 18:52:43 +
Subject: Re: [cisco-voip] Unity connection - Voicemail playback

You have to route calls to that node. Right now, either you SCCP ports, or
SIP trunk are pointing to the Sub. You have to change the priority of the
trunk or the ports so it uses the Sub first.

 

+Chris

TME - Unity Connection and MediaSense

 

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of
Jose Colon II
Sent: Monday, February 16, 2015 1:44 PM
To: Cisco VOIP
Subject: [cisco-voip] Unity connection - Voicemail playback

 

I have a Unity 10.5 HA setup and the subscriber is at our COLO. Currently
the link between the two is being saturated so voicemail playback is very
choppy. 

 

The question is, how do i force the publisher to handle those requests so
that voicemail playback is handled inside this location and not at the colo?

 

Thanks

Jose


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Re: [cisco-voip] Unity connection - Voicemail playback

[Ryan Huff]

Jose,

If SIP integrated, easy fix, just point the trunk at the pub (and then reset 
the trunk in CUCM).

If SCCP integrated, you have a few different options and the best option 
depends on how you're setup and if this is a perm. change or just temporary?

If this is just temporary and assuming you have the max amount of ports per CUC 
node, In CUCM I would go to the line group of the SCCP ports and drop out the 
ports that are registered to the CUC subscriber node. Once your link is no 
longer saturated, add the ports back to the line group.

There are some other design strategies that you can look at to help mitigate 
this in the future. For example, you could add an additional CUC Subscriber 
node in the same DC as the publisher (so you end up with a subscriber in both 
data centers). This would allow you to have additional ports in the same DC as 
the publisher.


Thanks,

Ryan

From: chrw...@cisco.com
To: jcolon...@gmail.com; cisco-voip@puck.nether.net
Date: Mon, 16 Feb 2015 18:52:43 +
Subject: Re: [cisco-voip] Unity connection - Voicemail playback









You have to route calls to that node. Right now, either you SCCP ports, or SIP 
trunk are pointing to the Sub. You have to change the priority of the trunk or
 the ports so it uses the Sub first.
 
+Chris
TME - Unity Connection and MediaSense
 
From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net]
On Behalf Of Jose Colon II

Sent: Monday, February 16, 2015 1:44 PM

To: Cisco VOIP

Subject: [cisco-voip] Unity connection - Voicemail playback
 

I have a Unity 10.5 HA setup and the subscriber is at our COLO. Currently the 
link between the two is being saturated so voicemail playback is very choppy. 

 


The question is, how do i force the publisher to handle those requests so that 
voicemail playback is handled inside this location and not at the colo?


 


Thanks


Jose






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Re: [cisco-voip] Unity connection - Voicemail playback

[Chris Ward (chrward)]

You have to route calls to that node. Right now, either you SCCP ports, or SIP 
trunk are pointing to the Sub. You have to change the priority of the trunk or 
the ports so it uses the Sub first.

+Chris
TME - Unity Connection and MediaSense

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Jose 
Colon II
Sent: Monday, February 16, 2015 1:44 PM
To: Cisco VOIP
Subject: [cisco-voip] Unity connection - Voicemail playback

I have a Unity 10.5 HA setup and the subscriber is at our COLO. Currently the 
link between the two is being saturated so voicemail playback is very choppy.

The question is, how do i force the publisher to handle those requests so that 
voicemail playback is handled inside this location and not at the colo?

Thanks
Jose
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[cisco-voip] Unity connection - Voicemail playback

[Jose Colon II]

I have a Unity 10.5 HA setup and the subscriber is at our COLO. Currently
the link between the two is being saturated so voicemail playback is very
choppy.

The question is, how do i force the publisher to handle those requests so
that voicemail playback is handled inside this location and not at the colo?

Thanks
Jose
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Re: [cisco-voip] CUCM 8.6.2 cluster problem

[Brian Meade]

Run "show network cluster" to make sure both nodes are
authenticated/connected.

Then run "utils dbreplication stop" on pub and sub, run "utils
dbreplication dropadmindb" on pub and sub, then run "utils dbreplication
reset all" from the publisher once everything else has completed.

You can run "file list activelog cm/trace/dbl detail date" on the publisher
to watch the files.  You should see the CDR defines happen immediately.
You can use "file tail activelog cm/trace/dbl/filename" to watch the files
in real-time.  Your CDR define file should show the result of "64" if it
was successful.  Then just wait 5 minutes (or however long your repltimeout
is set to) and you should see the broadcast go out from the publisher.

Then just sit back and wait/monitor the broadcast via tail if you want.

No harm in resetting replication during the day.  Just never ever use the
clusterreset command and you'll be fine.

Brian

On Mon, Feb 16, 2015 at 8:56 AM, Martin Schmuker  wrote:

>  All,
>
>
>
> I have problems with a CUCM cluster at one customer. He is running
> 8.6.2.2-2.
>
>
>
> Cluster was running fine in the past. Some months ago second machine lost
> power (UPS problems) and since this time sometimes we have problems that
> cluster is reporting as not working. After a reboot of both machines they
> are running fine.
>
>
>
> Today publisher was stuck on 100% CPU and all phones were in “registering”
> state. But subscriber did not register any phones. After rebooting both
> machines again everything is fine, but I’m not happy with this situation.
> Can you see in the following output if cluster is running fine?
>
>
>
> When I issue utils dbreplication runtimestate on *publisher (=cucm01)* I
> get:
>
> admin:utils dbreplication runtimestate
>
>
>
> DB and Replication Services: ALL RUNNING
>
>
>
> Cluster Replication State: Replication status command started at:
> 2015-02-16-14-32
>
>  Replication status command COMPLETED 541 tables checked out of 541
>
>  No Errors or Mismatches found.
>
>
>
>  Use 'file view activelog
> cm/trace/dbl/sdi/ReplicationStatus.2015_02_16_14_32_48.out' to see the
> details
>
>
>
> DB Version: ccm8_6_2_2_2
>
> Number of replicated tables: 541
>
>
>
> Cluster Detailed View from PUB (2 Servers):
>
>
>
> PINGREPLICATION REPL.
> DBver&  REPL.   REPLICATION SETUP
>
> SERVER-NAME IP ADDRESS  (msec)  RPC?STATUS  QUEUE
> TABLES  LOOP?   (RTMT) & details
>
> --- --  --- -
> --- -   -
>
> s-lx-cucm01 192.168.1.100.082   Yes Connected   0
> match   Yes (2) PUB Setup Completed
>
> cucm02  192.168.1.110.244   Yes Connected   0
> match   N/A (0) Setup Requested
>
>
>
> *On Subscriber (=cucm02):*
>
> admin:utils dbreplication runtimestate
>
>
>
> DB and Replication Services: ALL RUNNING
>
>
>
> Cluster Replication State: Only available on the PUB
>
>
>
> DB Version: ccm8_6_2_2_2
>
> Number of replicated tables: 541
>
>
>
> Cluster Detailed View from SUB (2 Servers):
>
>
>
> PINGREPLICATION REPL.
> DBver&  REPL.   REPLICATION SETUP
>
> SERVER-NAME IP ADDRESS  (msec)  RPC?STATUS  QUEUE
> TABLES  LOOP?   (RTMT)
>
> --- --  --- -
> --- -   -
>
> s-lx-cucm01 192.168.1.100.212   Yes Connected   0
> match   No  (2)
>
> cucm02  192.168.1.110.055   Yes Connected   0
> match   No  (0)
>
>
>
> Output of *utils dbreplication status on pub*:
>
> admin:file view activelog
> cm/trace/dbl/sdi/ReplicationStatus.2015_02_16_14_32_48.out
>
>
>
> SERVER ID STATESTATUS QUEUE  CONNECTION CHANGED
>
> ---
>
> g_cucm02_ccm8_6_2_2_23 Active   Connected   0 Feb 16 14:30:50
>
> g_s_lx_cucm01_ccm8_6_2_2_22 Active   Local   0
>
> -
>
>
>
> No Errors or Mismatches found.
>
> Replication status is good on all available servers.
>
>
>
> utils dbreplication status output
>
>
>
> To determine if replication is suspect, look for the following:
>
> (1) Number of rows in a table do not match on all nodes.
>
> (2) Non-zero values occur in any of the other output columns for a
> table
>
>
>
> Sync target server is not defined for the replicate
> ccmdbtemplate_s_lx_cucm01_ccm8_6_2_2_2_1_118_typedberrors
>
> Feb 16 2015 14:32:53 --   Table scan for
> ccmdbtemplate_s_lx_cucm01_ccm8_6_2_2_2_1_118_typedberrors end
> -
>
>
>
> And on sub:
>
> admin:file view activelog
> cm/trace/dbl/sdi/ReplicationStatus.2015_02_16_14_34_37.out
>
>
>
> SERVER ID STATESTATUS QUEUE  CONNECTION CHANGED
>
> 

[cisco-voip] CUCM 8.6.2 cluster problem

[Martin Schmuker]

All,

I have problems with a CUCM cluster at one customer. He is running 
8.6.2.2-2.

Cluster was running fine in the past. Some months ago second machine lost power 
(UPS problems) and since this time sometimes we have problems that cluster is 
reporting as not working. After a reboot of both machines they are running fine.

Today publisher was stuck on 100% CPU and all phones were in "registering" 
state. But subscriber did not register any phones. After rebooting both 
machines again everything is fine, but I'm not happy with this situation. Can 
you see in the following output if cluster is running fine?

When I issue utils dbreplication runtimestate on publisher (=cucm01) I get:
admin:utils dbreplication runtimestate

DB and Replication Services: ALL RUNNING

Cluster Replication State: Replication status command started at: 
2015-02-16-14-32
 Replication status command COMPLETED 541 tables checked out of 541
 No Errors or Mismatches found.

 Use 'file view activelog 
cm/trace/dbl/sdi/ReplicationStatus.2015_02_16_14_32_48.out' to see the details

DB Version: ccm8_6_2_2_2
Number of replicated tables: 541

Cluster Detailed View from PUB (2 Servers):

PINGREPLICATION REPL.   DBver&  
REPL.   REPLICATION SETUP
SERVER-NAME IP ADDRESS  (msec)  RPC?STATUS  QUEUE   TABLES  
LOOP?   (RTMT) & details
--- --  --- -   --- 
-   -
s-lx-cucm01 192.168.1.100.082   Yes Connected   0   match   
Yes (2) PUB Setup Completed
cucm02  192.168.1.110.244   Yes Connected   0   match   
N/A (0) Setup Requested

On Subscriber (=cucm02):
admin:utils dbreplication runtimestate

DB and Replication Services: ALL RUNNING

Cluster Replication State: Only available on the PUB

DB Version: ccm8_6_2_2_2
Number of replicated tables: 541

Cluster Detailed View from SUB (2 Servers):

PINGREPLICATION REPL.   DBver&  
REPL.   REPLICATION SETUP
SERVER-NAME IP ADDRESS  (msec)  RPC?STATUS  QUEUE   TABLES  
LOOP?   (RTMT)
--- --  --- -   --- 
-   -
s-lx-cucm01 192.168.1.100.212   Yes Connected   0   match   
No  (2)
cucm02  192.168.1.110.055   Yes Connected   0   match   
No  (0)

Output of utils dbreplication status on pub:
admin:file view activelog 
cm/trace/dbl/sdi/ReplicationStatus.2015_02_16_14_32_48.out

SERVER ID STATESTATUS QUEUE  CONNECTION CHANGED
---
g_cucm02_ccm8_6_2_2_23 Active   Connected   0 Feb 16 14:30:50
g_s_lx_cucm01_ccm8_6_2_2_22 Active   Local   0
-

No Errors or Mismatches found.
Replication status is good on all available servers.

utils dbreplication status output

To determine if replication is suspect, look for the following:
(1) Number of rows in a table do not match on all nodes.
(2) Non-zero values occur in any of the other output columns for a table

Sync target server is not defined for the replicate 
ccmdbtemplate_s_lx_cucm01_ccm8_6_2_2_2_1_118_typedberrors
Feb 16 2015 14:32:53 --   Table scan for 
ccmdbtemplate_s_lx_cucm01_ccm8_6_2_2_2_1_118_typedberrors end   -

And on sub:
admin:file view activelog 
cm/trace/dbl/sdi/ReplicationStatus.2015_02_16_14_34_37.out

SERVER ID STATESTATUS QUEUE  CONNECTION CHANGED
---
g_cucm02_ccm8_6_2_2_23 Active   Local   0
g_s_lx_cucm01_ccm8_6_2_2_22 Active   Connected   0 Feb 16 14:30:49
-

No Errors or Mismatches found.
Replication status is good on all available servers.

utils dbreplication status output

To determine if replication is suspect, look for the following:
(1) Number of rows in a table do not match on all nodes.
(2) Non-zero values occur in any of the other output columns for a table

Sync target server is not defined for the replicate 
ccmdbtemplate_s_lx_cucm01_ccm8_6_2_2_2_1_118_typedberrors
Feb 16 2015 14:34:43 --   Table scan for 
ccmdbtemplate_s_lx_cucm01_ccm8_6_2_2_2_1_118_typedberrors end   -

show perf query class "Number of Replicates Created and State of Replication" 
on publisher shows:
==>query class :

- Perf class (Number of Replicates Created and State of Replication) has 
instances and values:
ReplicateCount  -> Number of Replicates Created   = 541
ReplicateCount  -> Replicate_State= 2

So a replicate state of "2" means everything ok, correct?

What can I do? Is it safe to run dbreplication reset all?

Thanks for y