Re: [cisco-voip] Finesse customisations - feedback
Abhiram, Please have a look at the discussion on the community. https://communities.cisco.com/thread/51226 this list was set up ate the UCCE Tech Summit in Amsterdam, and has been discussed with Ted Phipps with the whole group there. Also please ask your question in that thread or the community, as that is the place where ATP Partners, will look, as not all of them are subscribed to a list like this. Thanks, Erik Goppel Technical Consultant Unified Communications Dimension Data Netherlands On Tue, Apr 14, 2015 at 4:57 AM, Abhiram Kramadhati (akramadh) akram...@cisco.com wrote: Hi all, Have received good amount of feedback about Finesse and some of the features. We are currently working on this and in that regard, would appreciate some feedback on this from your experience from the field: *Which are the most common customisations you have been asked from customers when you are trying to deploy Finesse? - a customisation need not be a new gadget integrating to another server. It could just be modifying out-of-the-box Finesse behaviour. * If you have got some time and if you have something to share about this, please drop me a line at *akram...@cisco.com akram...@cisco.com* Thanks in advance! *Abhiram Kramadhati* Technical Solutions Manager Customer Solutions Success team, CBABU akram...@cisco.com Phone: *+61 2 8446 6257 %2B61%202%208446%206257* CCIE Voice - 40065 *Cisco Systems Australia Pty Limited* The Forum 201 Pacific Highway 2065 St Leonards Australia Cisco.com http://www.cisco.com/web/AU/ http://wwwin.cisco.com/marketing/corporate/brand/intelbrand/brandstrat/signature/Insert%20your%20LinkedIn%20link Think before you print. This email may contain confidential and privileged material for the sole use of the intended recipient. Any review, use, distribution or disclosure by others is strictly prohibited. If you are not the intended recipient (or authorized to receive for the recipient), please contact the sender by reply email and delete all copies of this message. Please click here http://www.cisco.com/web/about/doing_business/legal/cri/index.html for Company Registration Information. ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Finesse customisations - feedback
Hi Erik, This is actually a follow up of that and also a follow-up of the Ask-the-Expert session I did on Finesse. I noticed that there are quite a few partners on this group who might not have had a chance to provide feedback on those two events and hence the question. Cheers, Abhiram Kramadhati Sent from my iPhone On 14 Apr 2015, at 5:46 pm, Erik Goppel egop...@gmail.commailto:egop...@gmail.com wrote: Abhiram, Please have a look at the discussion on the community. https://communities.cisco.com/thread/51226 this list was set up ate the UCCE Tech Summit in Amsterdam, and has been discussed with Ted Phipps with the whole group there. Also please ask your question in that thread or the community, as that is the place where ATP Partners, will look, as not all of them are subscribed to a list like this. Thanks, Erik Goppel Technical Consultant Unified Communications Dimension Data Netherlands On Tue, Apr 14, 2015 at 4:57 AM, Abhiram Kramadhati (akramadh) akram...@cisco.commailto:akram...@cisco.com wrote: Hi all, Have received good amount of feedback about Finesse and some of the features. We are currently working on this and in that regard, would appreciate some feedback on this from your experience from the field: Which are the most common customisations you have been asked from customers when you are trying to deploy Finesse? - a customisation need not be a new gadget integrating to another server. It could just be modifying out-of-the-box Finesse behaviour. If you have got some time and if you have something to share about this, please drop me a line at akram...@cisco.commailto:akram...@cisco.com Thanks in advance! [http://www.cisco.com/c/dam/assets/email-signature-tool/logo_07.png?ct=1421802598153] Abhiram Kramadhati Technical Solutions Manager Customer Solutions Success team, CBABU akram...@cisco.commailto:akram...@cisco.com Phone: +61 2 8446 6257tel:%2B61%202%208446%206257 CCIE Voice - 40065 Cisco Systems Australia Pty Limited The Forum 201 Pacific Highway 2065 St Leonards Australia Cisco.comhttp://www.cisco.com/web/AU/ [http://www.cisco.com/assets/social_media_icons/linkedin-16x16.png]http://wwwin.cisco.com/marketing/corporate/brand/intelbrand/brandstrat/signature/Insert%20your%20LinkedIn%20link [http://www.cisco.com/assets/swa/img/thinkbeforeyouprint.gif] Think before you print. This email may contain confidential and privileged material for the sole use of the intended recipient. Any review, use, distribution or disclosure by others is strictly prohibited. If you are not the intended recipient (or authorized to receive for the recipient), please contact the sender by reply email and delete all copies of this message. Please click herehttp://www.cisco.com/web/about/doing_business/legal/cri/index.html for Company Registration Information. ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] FYI: UCCx v9.0 EOL announced...
Hi Justin, I just confirmed, there is no CAD update with the Mixed Mode COP file. The Release Notes will be modified accordingly to remove the typo and list the CAD version as .95, the same as that of 10.6(1) base. Thank you, Ryan LaFountain Unified Contact Center Cisco Services Direct: +1 919 392 9898 Hours: M - F 9:00am - 5:00pm Eastern Time From: Ryan LaFountain Date: Monday, April 13, 2015 at 3:37 PM To: Justin Steinberg Cc: voip puck Subject: Re: [cisco-voip] FYI: UCCx v9.0 EOL announced... Hi Justin, The TAC engineer told you correctly based on the draft release notes we're currently reviewing. The problem is, I think the Release Notes are wrong :) Stay tuned, I'll get back to you. Thank you, Ryan LaFountain Unified Contact Center Cisco Services Direct: +1 919 392 9898 Hours: M - F 9:00am - 5:00pm Eastern Time From: Justin Steinberg Date: Monday, April 13, 2015 at 3:10 PM To: Ryan LaFountain Cc: Abhiram Kramadhati (akramadh), voip puck Subject: Re: [cisco-voip] FYI: UCCx v9.0 EOL announced... Sure, thanks Ryan. SR 634454765 On Mon, Apr 13, 2015 at 3:04 PM, Ryan LaFountain (rlafount) rlafo...@cisco.commailto:rlafo...@cisco.com wrote: Hi Justin, Can you send me the TAC case please? I'm curious to know why they told you it requires a CAD upgrade... Thank you, Ryan LaFountain Unified Contact Center Cisco Services Direct: +1 919 392 9898tel:%2B1%20919%20392%209898 Hours: M - F 9:00am - 5:00pm Eastern Time From: Justin Steinberg Date: Monday, April 13, 2015 at 3:02 PM To: Abhiram Kramadhati (akramadh) Cc: voip puck Subject: Re: [cisco-voip] FYI: UCCx v9.0 EOL announced... I opened up a TAC case to get early access to the COP file and found that the COP file makes modifications to CAD, which requires a CAD upgrade on all the clients. That's really disappointing because the entire goal here is to move off of CAD. Having to get all the desktop teams (4 desktop teams in this environment) to upgrade CAD another time, just to decommission CAD is really alot of wasted time and frustration. TAC is checking with BU to see if there is anyway to avoid the CAD upgrade. Justin On Thu, Apr 9, 2015 at 8:46 PM, Abhiram Kramadhati (akramadh) akram...@cisco.commailto:akram...@cisco.com wrote: Hi Justin/all, The support for mixed mode is almost ready and you should see it on CCO in no more than 2 weeks. Will update if there are any changes. Regards, Abhiram Kramadhati Technical Solutions Manager, CBABU CCIE Voice # 40065 From: akramadh akram...@cisco.commailto:akram...@cisco.com Date: Tuesday, 7 April 2015 8:52 am To: Justin Steinberg jsteinb...@gmail.commailto:jsteinb...@gmail.com Cc: Josh Warcop j...@warcop.commailto:j...@warcop.com, Lelio Fulgenzi le...@uoguelph.camailto:le...@uoguelph.ca, voip puck cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Subject: Re: [cisco-voip] FYI: UCCx v9.0 EOL announced... Hi Justin, Allow me till Wednesday, I will have some confirmation on the exact dates although I can confirm that it right around the corner. BTW, I can help you get the cop file for your customer immediately because it is being given out on a per-customer basis – so the support can be given for your customer now if needed and you don’t have to wait for the announcement of the support. Regards, Abhiram Kramadhati Technical Solutions Manager, CBABU CCIE Voice # 40065 From: Justin Steinberg jsteinb...@gmail.commailto:jsteinb...@gmail.com Date: Monday, 6 April 2015 6:27 am To: akramadh akram...@cisco.commailto:akram...@cisco.com Cc: Josh Warcop j...@warcop.commailto:j...@warcop.com, Lelio Fulgenzi le...@uoguelph.camailto:le...@uoguelph.ca, voip puck cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Subject: Re: [cisco-voip] FYI: UCCx v9.0 EOL announced... Abhiram, Is there any update on the COP file for official support for Finesse and CAD on the same CCX cluster?The design guide still says not supported for running both CAD Finesse. Justin On Mon, Jan 19, 2015 at 5:29 PM, Abhiram Kramadhati (akramadh) akram...@cisco.commailto:akram...@cisco.com wrote: Hi all, The support for mixed-mode is expected to be announced in the coming ways. It will be starting with 10.6 and the support can be claimed by installing a COP file. The details will come out soon, but in summary it will be in 10.6. Also, there will be a white-paper released regarding the migration plan and best practices. Some of the things that come to my mind straight away are: * Voice is supported on mixed mode – you can have some teams on either CAD or Finesse handling calls * Chat and email agents have to be migrated completely onto Finesse * CAD supervisors only to monitor CAD teams and so on for Finesse * 1 team = 1 type of agent desktop There are some limitations too and they will be in the document which will be published. However, if you can think about any scenario you would like to discuss and get some feedback – please feel free to reach out to me.
Re: [cisco-voip] jabber dual domain question
Erick, Yes, you are absolutely correct. If you are configuring pinpoint DNS, then you have to use command line. From: Erick Wellnitz [mailto:ewellnitzv...@gmail.com] Sent: Tuesday, April 14, 2015 12:06 PM To: Matt Slaga (AM) Cc: Eric Pedersen; cisco-voip@puck.nether.net Subject: Re: [cisco-voip] jabber dual domain question That is where the problem lies with the GUI when using the pinpoint subdomain to deal with an internal domain of .local (or any other non-public domain) and a public domain of .com, .net, .us, etc If the SRV resides in the protocol folder of the pinpoint subdomain, at least in my testing, the SRV information doesn't get returned as expected. Using PowerShell or DNSCMD were the only methods that were able to place the SRV at the root of the pinpoint subdomain which produced the expected behavior. On Mon, Apr 13, 2015 at 6:16 AM, Matt Slaga (AM) matt.sl...@dimensiondata.commailto:matt.sl...@dimensiondata.com wrote: In the GUI, you have to create the root SRV records under the protocol folder/subdomain, in this case ‘_tcp’. [cid:image001.png@01D076B6.5E751040] From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.netmailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Erick Wellnitz Sent: Sunday, April 12, 2015 6:30 PM To: Eric Pedersen Cc: cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Subject: Re: [cisco-voip] jabber dual domain question I've been labbing this up today and was interested in figuring out what the difference is between dnscmd, powershell and the GUI because my 2012 R2 box gave me a warning that MS is going to stop supporting dnscmd in favor of powershell, 2012 R2 din't like the @, so I used the fqdn of the dnscmd /recordadd _cisco-uds._tcp.xyz.comhttp://tcp.xyz.com/. _cisco-uds._tcp.xyz.comhttp://tcp.xyz.com SRV 0 0 8443 cucm1.xyz.comhttp://cucm1.xyz.com/ This can be replicated in powershell by tweaking the MS recommended way to use the fqdn for the -Name parameter instead of the 'host' section of the name _cisco-uds._tcp First add the zone: Add-DnsServerPrimaryZone -Name _cisc-uds._tcp.xyz -ReplicationScope Domain Replication Scope options are Domain, Forest, or you can set up a zone file so the zone is not AD integrated. Add-DnsResourceRecord -Srv -ZoneName _cisco-uds._tcp.xyz.comhttp://tcp.xyz.com -Name _cisco-uds._tcp.xyz.comhttp://tcp.xyz.com -DomainName cucm1.xyz.comhttp://cucm1.xyz.com -Port 8443 -Priority 0 -Weight 0 The GUI doesn't allow for the creation of SRVs at the root of the Zone like the command line and power shell do. On Fri, Apr 10, 2015 at 9:06 PM, Eric Pedersen peders...@bennettjones.commailto:peders...@bennettjones.com wrote: Yes that’s right, then you create @ SRV records in that zone. It looked a little bizarre to me. If it’s Window DNS you’re using, you can’t do it with the GUI; you need to use dnscmd. Someone kindly posted this in the Collaboration CCP forum: dnscmd . /zoneadd _cisco-uds._tcp.xyz.comhttp://tcp.xyz.com. /dsprimary dnscmd . /recordadd _cisco-uds._tcp.xyz.comhttp://tcp.xyz.com. @ SRV 0 0 8443 cucm1.xyz.comhttp://cucm1.xyz.com dnscmd . /recordadd _cisco-uds._tcp.xyz.comhttp://tcp.xyz.com. @ SRV 0 0 8443 cucm2.xyz.comhttp://cucm2.xyz.com From: Erick Wellnitz [mailto:ewellnitzv...@gmail.commailto:ewellnitzv...@gmail.com] Sent: 10 April 2015 9:24 AM To: Eric Pedersen Cc: Anthony Holloway; cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Subject: Re: [cisco-voip] jabber dual domain question Okay, the bulb is getting a little brighter... So, if I understand what you're saying, create _cisco-uds._tcp.xyz.comhttp://tcp.xyz.com as a zone then create the SRV under that? On Fri, Apr 10, 2015 at 8:45 AM, Eric Pedersen peders...@bennettjones.commailto:peders...@bennettjones.com wrote: I was told by a Cisco engineer that cisco-internal is no longer supported and it didn’t work for us after we enabled MRA. I think the pinpoint subdomain being referred to now is creating the _cisco-uds._tcp SRV record as a domain on your internal DNS server. That works perfectly. From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.netmailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Erick Wellnitz Sent: 10 April 2015 8:32 AM To: Anthony Holloway Cc: cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Subject: Re: [cisco-voip] jabber dual domain question I'm seeing the 10.6.2 client query for _cisco-uds._tcp.xyz.comhttp://tcp.xyz.com, _cuplogin._tcp.xyz.com...then _collab-edge._tls.xyz.comhttp://tls.xyz.com I don't see a query for cisco-internal.xyz.comhttp://cisco-internal.xyz.com On Fri, Apr 10, 2015 at 8:09 AM, Anthony Holloway avholloway+cisco-v...@gmail.commailto:avholloway+cisco-v...@gmail.com wrote: According to the document you linked, Jabber will first perform this query: _cisco-uds._tcp.xyz.comhttp://tcp.xyz.com If nothing comes back, then it will try: _cisco-uds._tcp.cisco-internal.xyz.comhttp://tcp.cisco-internal.xyz.com Therefore,
Re: [cisco-voip] BAT on VG350 ports
Thanks Dave, I tried that but, seeing as I have a Windows x64 system and x64 Office 2013, my system does not like the xlt file. I am building a x32 system, in one of my VM's. That should allow me to get into the template. Thanks for the guideline. -Mike Michael T. Voity University of Vermont On 4/13/2015 4:32 PM, Dave Goodwin wrote: Mike, I have not tried this, and it is a pretty recent doc, but take a look at this and see if it might work for you, or at least save you part of the configuration work: http://www.cisco.com/c/en/us/support/docs/unified-communications/bulk-administration-tool/118882-config-vg-00.html -Dave On Mon, Apr 13, 2015 at 3:56 PM, Michael T. Voity mvo...@uvm.edu mailto:mvo...@uvm.edu wrote: Jason, Thanks for the quick response. I have been successfully (with removing columns and speed dial stuff) taking a BAT export of all (33) VoIP phones from my 8.5.1BE system to my new 10.5.2 system. I only have 1 pots/ analog port on a VG224 on the 8.5.1BE that is not going to be used on on the 10.5.2. What I am look for is a way to build 100+ lines on a VG350 in MGCP using BAT in 10.5.2 from scratch. Thanks in advance. -Mike Michael T. Voity University of Vermont On 4/13/15 3:29 PM, Jason Aarons (AM) wrote: You can’t export/import on different versions as the database is different between versions. In reality doing an export/import on same version has its own headaches. A suitcase export/import tool like COBRAS would be a nice product enhancement request. *From:*cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *On Behalf Of *Michael T. Voity *Sent:* Monday, April 13, 2015 3:17 PM *To:* voip puck *Subject:* [cisco-voip] BAT on VG350 ports Hello, I have combed the gossamer threads looking for threads on how one could export gateway endpoints (POTS analog line) of a vg350, filling the sheet with 144 lines, then doing an import with the BAT tool. I have CUCM 10.5.2.1-5. I noticed that on my 8.5.1 system that analog phones/line show up under Devices-Phone and on the 10.5.2 system the analog phones/line only show up under Devices-Gateways-Gateway Endpoints Ideas? -Mike -- Michael T. Voity University of Vermont ___ cisco-voip mailing list cisco-voip@puck.nether.net mailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip itevomcid ___ cisco-voip mailing list cisco-voip@puck.nether.net mailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Cisco Finesse vs CAD
I would assume that is a fair assessment that CAD will be phased out. There is a decent white paper on the differences between CAD and Finesse here http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/white-paper-c11-730883.pdf (It's slightly out of date for 10.6). On Mon, Apr 13, 2015 at 11:58 AM, JASON BURWELL jason.burw...@foundersfcu.com wrote: I am planning a UCCX upgrade and based on recent posts, am I correct to understand that CAD is now being phased out in favor of Finesse? Also, can anyone currently on Finesse share any information on how well it works? I initially heard some negative feedback about it but that was earlier in the lifecycle so I am keeping my fingers crossed the stability has improved. Can anyone point me to a link that has any screen shots, user training or any other information giving me a preview of what the end user experience will be like? For those who have migrated from CAD to Finesse, what was the experience with training and user acceptance on Finesse? Thanks Jason ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] jabber dual domain question
That is where the problem lies with the GUI when using the pinpoint subdomain to deal with an internal domain of .local (or any other non-public domain) and a public domain of .com, .net, .us, etc If the SRV resides in the protocol folder of the pinpoint subdomain, at least in my testing, the SRV information doesn't get returned as expected. Using PowerShell or DNSCMD were the only methods that were able to place the SRV at the root of the pinpoint subdomain which produced the expected behavior. On Mon, Apr 13, 2015 at 6:16 AM, Matt Slaga (AM) matt.sl...@dimensiondata.com wrote: In the GUI, you have to create the root SRV records under the protocol folder/subdomain, in this case ‘_tcp’. *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *On Behalf Of *Erick Wellnitz *Sent:* Sunday, April 12, 2015 6:30 PM *To:* Eric Pedersen *Cc:* cisco-voip@puck.nether.net *Subject:* Re: [cisco-voip] jabber dual domain question I've been labbing this up today and was interested in figuring out what the difference is between dnscmd, powershell and the GUI because my 2012 R2 box gave me a warning that MS is going to stop supporting dnscmd in favor of powershell, 2012 R2 din't like the @, so I used the fqdn of the dnscmd /recordadd _cisco-uds._tcp.xyz.com. _cisco-uds._tcp.xyz.com SRV 0 0 8443 cucm1.xyz.com This can be replicated in powershell by tweaking the MS recommended way to use the fqdn for the -Name parameter instead of the 'host' section of the name _cisco-uds._tcp First add the zone: Add-DnsServerPrimaryZone -Name _cisc-uds._tcp.xyz -ReplicationScope Domain Replication Scope options are Domain, Forest, or you can set up a zone file so the zone is not AD integrated. Add-DnsResourceRecord -Srv -ZoneName _cisco-uds._tcp.xyz.com -Name _cisco-uds._tcp.xyz.com -DomainName cucm1.xyz.com -Port 8443 -Priority 0 -Weight 0 The GUI doesn't allow for the creation of SRVs at the root of the Zone like the command line and power shell do. On Fri, Apr 10, 2015 at 9:06 PM, Eric Pedersen peders...@bennettjones.com wrote: Yes that’s right, then you create @ SRV records in that zone. It looked a little bizarre to me. If it’s Window DNS you’re using, you can’t do it with the GUI; you need to use dnscmd. Someone kindly posted this in the Collaboration CCP forum: dnscmd . /zoneadd _cisco-uds._tcp.xyz.com. /dsprimary dnscmd . /recordadd _cisco-uds._tcp.xyz.com. @ SRV 0 0 8443 cucm1.xyz.com dnscmd . /recordadd _cisco-uds._tcp.xyz.com. @ SRV 0 0 8443 cucm2.xyz.com *From:* Erick Wellnitz [mailto:ewellnitzv...@gmail.com] *Sent:* 10 April 2015 9:24 AM *To:* Eric Pedersen *Cc:* Anthony Holloway; cisco-voip@puck.nether.net *Subject:* Re: [cisco-voip] jabber dual domain question Okay, the bulb is getting a little brighter... So, if I understand what you're saying, create _cisco-uds._tcp.xyz.com as a zone then create the SRV under that? On Fri, Apr 10, 2015 at 8:45 AM, Eric Pedersen peders...@bennettjones.com wrote: I was told by a Cisco engineer that cisco-internal is no longer supported and it didn’t work for us after we enabled MRA. I think the pinpoint subdomain being referred to now is creating the _*cisco-uds.*_tcp SRV record as a domain on your internal DNS server. That works perfectly. *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *On Behalf Of *Erick Wellnitz *Sent:* 10 April 2015 8:32 AM *To:* Anthony Holloway *Cc:* cisco-voip@puck.nether.net *Subject:* Re: [cisco-voip] jabber dual domain question I'm seeing the 10.6.2 client query for _cisco-uds._tcp.xyz.com, _cuplogin._tcp.xyz.com...then _collab-edge._tls.xyz.com I don't see a query for cisco-internal.xyz.com On Fri, Apr 10, 2015 at 8:09 AM, Anthony Holloway avholloway+cisco-v...@gmail.com wrote: According to the document you linked, Jabber will first perform this query: _cisco-uds._tcp.xyz.com If nothing comes back, then it will try: _cisco-uds._tcp.cisco-internal.xyz.com Therefore, the pinpoint subdomain you are creating is: cisco-internal.xyz.com on your internal DNS server. This alleviates your need to host xyz.com (the parent domain) on your internal DNS, where it would become authoritative and require you to enter every external DNS entry into your internal DNS server. Excerpt from Jabber DNS Guide, modified to fit your example: *When the client queries the name server for SRV records, it issues additional queries if the name server does not return _cisco-uds or _cuplogin.* *The additional queries check for the cisco-internal.xyz.com http://cisco-internal.xyz.com pinpoint subdomain zone.* *For example, Adam McKenzie's services domain is xyz.com http://xyz.com when he starts the client. The client then issues the following query:* *_cisco-uds._tcp.xyz.com http://tcp.xyz.com* *_cuplogin._tcp.xyz.com http://tcp.xyz.com* *_collab-edge._tls.xyz.com http://tls.xyz.com*
Re: [cisco-voip] Unity Connection Voice Mail Distribution Lists that I can be able to send “Intercluster” to other locations or regions (ie. Latin America to North America, North America to LA or LA t
Plus there is http networking. But with the old networking you get 10 intrasite + 10 intrasite= 20 intersite. On Apr 14, 2015, at 4:08 PM, Mehtab Shinwari mshinw...@fidelus.com wrote: image001.png (this is from a CUC 10.x doc) Hope this helps J Mehtab Shinwari | CCNP-V/RS, VCP-DCV Senior Support Engineer – Team Lead 7am-7pm | Fri-Sun +1-212-616-7859 office +1-212-616-7850 fax www.fidelus.com From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Chris Ward (chrward) Sent: Tuesday, April 14, 2015 2:54 PM To: Jason Aarons (AM); cisco-voip (cisco-voip@puck.nether.net) Subject: Re: [cisco-voip] Unity Connection Voice Mail Distribution Lists that I can be able to send “Intercluster” to other locations or regions (ie. Latin America to North America, North America to LA or LA to EU, etc You probably want to look at “Intrasite” networking first. Intersite networking is for linking up 2 intrasite networks. For intersite networking, they don’t need to be the same version but there may be some minimums. 7.X would be might only concern, anything later than that should be able to join an SMTP-based intrasite network just fine. +Chris TME - Unity Connection and MediaSense From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Jason Aarons (AM) Sent: Tuesday, April 14, 2015 2:50 PM To: cisco-voip (cisco-voip@puck.nether.net) Subject: [cisco-voip] Unity Connection Voice Mail Distribution Lists that I can be able to send “Intercluster” to other locations or regions (ie. Latin America to North America, North America to LA or LA to EU, etc Enterprise customer has 5 Unity Connection clusters (version 7 thur 10.x). Customer wants to be able to “ send “Intercluster” to other locations or regions (ie. Latin America to North America, North America to LA or LA to EU” Is the right solution Unity Connection Intersite networking or should I be looking at something else? http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/design/guide/10xcucdgx/10xcucdg030.html#pgfId-1057296 Does the version of Unity Connection need to be same at all sites? ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] Security audit tool
Is anyone aware of a security auditing tool for CUCM and its ancillary products? Looking for a pass/fail type of tool, or possibly even something that could apply/enforce a security template? Thanks, Rob ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] MOH Default Files
If someone has access to a 8.5 cluster; you can pick the MOH tars out of a DRS backup. You can also get them from the CLI (http://www.netcraftsmen.com/retrieving-music-on-hold-moh-files-from-cucm/). Thanks, -R From: mloradi...@heliontechnologies.com To: cisco-voip@puck.nether.net Date: Tue, 14 Apr 2015 20:21:38 + Subject: [cisco-voip] MOH Default Files So somehow a customer’s server lost these, where might I find the source files to reupload? Matthew G. Loraditch – CCNP-Voice, CCNA-RS, CCDA Network Engineer Direct Voice: 443.541.1518 Facebook | Twitter | LinkedIn | G+ ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Unity Connection Voice Mail Distribution Lists that I can be able to send “Intercluster” to other locations or regions (ie. Latin America to North America, North America to LA or LA t
You probably want to look at “Intrasite” networking first. Intersite networking is for linking up 2 intrasite networks. For intersite networking, they don’t need to be the same version but there may be some minimums. 7.X would be might only concern, anything later than that should be able to join an SMTP-based intrasite network just fine. +Chris TME - Unity Connection and MediaSense From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Jason Aarons (AM) Sent: Tuesday, April 14, 2015 2:50 PM To: cisco-voip (cisco-voip@puck.nether.net) Subject: [cisco-voip] Unity Connection Voice Mail Distribution Lists that I can be able to send “Intercluster” to other locations or regions (ie. Latin America to North America, North America to LA or LA to EU, etc Enterprise customer has 5 Unity Connection clusters (version 7 thur 10.x). Customer wants to be able to “ send “Intercluster” to other locations or regions (ie. Latin America to North America, North America to LA or LA to EU” Is the right solution Unity Connection Intersite networking or should I be looking at something else? http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/design/guide/10xcucdgx/10xcucdg030.html#pgfId-1057296 Does the version of Unity Connection need to be same at all sites? ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] Unity Connection Voice Mail Distribution Lists that I can be able to send “Intercluster” to other locations or regions (ie. Latin America to North America, North America to LA or LA to EU
Enterprise customer has 5 Unity Connection clusters (version 7 thur 10.x). Customer wants to be able to “ send “Intercluster” to other locations or regions (ie. Latin America to North America, North America to LA or LA to EU” Is the right solution Unity Connection Intersite networking or should I be looking at something else? http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/design/guide/10xcucdgx/10xcucdg030.html#pgfId-1057296 Does the version of Unity Connection need to be same at all sites? ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] MOH Default Files
So somehow a customer's server lost these, where might I find the source files to reupload? Matthew G. Loraditch - CCNP-Voice, CCNA-RS, CCDA Network Engineer Direct Voice: 443.541.1518 Facebookhttps://www.facebook.com/heliontech?ref=hl | Twitterhttps://twitter.com/HelionTech | LinkedInhttps://www.linkedin.com/company/helion-technologies?trk=top_nav_home | G+https://plus.google.com/+Heliontechnologies/posts ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Unity Connection Voice Mail Distribution Lists that I can be able to send “Intercluster” to other locations or regions (ie. Latin America to North America, North America to LA or LA t
[cid:image001.png@01D076DE.12B95EE0] (this is from a CUC 10.x doc) Hope this helps ☺ Mehtab Shinwari | CCNP-V/RS, VCP-DCV Senior Support Engineer – Team Lead 7am-7pm | Fri-Sun +1-212-616-7859 office +1-212-616-7850 fax www.fidelus.comhttp://www.fidelus.com/ From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Chris Ward (chrward) Sent: Tuesday, April 14, 2015 2:54 PM To: Jason Aarons (AM); cisco-voip (cisco-voip@puck.nether.net) Subject: Re: [cisco-voip] Unity Connection Voice Mail Distribution Lists that I can be able to send “Intercluster” to other locations or regions (ie. Latin America to North America, North America to LA or LA to EU, etc You probably want to look at “Intrasite” networking first. Intersite networking is for linking up 2 intrasite networks. For intersite networking, they don’t need to be the same version but there may be some minimums. 7.X would be might only concern, anything later than that should be able to join an SMTP-based intrasite network just fine. +Chris TME - Unity Connection and MediaSense From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Jason Aarons (AM) Sent: Tuesday, April 14, 2015 2:50 PM To: cisco-voip (cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net) Subject: [cisco-voip] Unity Connection Voice Mail Distribution Lists that I can be able to send “Intercluster” to other locations or regions (ie. Latin America to North America, North America to LA or LA to EU, etc Enterprise customer has 5 Unity Connection clusters (version 7 thur 10.x). Customer wants to be able to “ send “Intercluster” to other locations or regions (ie. Latin America to North America, North America to LA or LA to EU” Is the right solution Unity Connection Intersite networking or should I be looking at something else? http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/design/guide/10xcucdgx/10xcucdg030.html#pgfId-1057296 Does the version of Unity Connection need to be same at all sites? ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
