Re: [cisco-voip] Finesse Browser User-Agent Sniffing

[Anthony Holloway]

There is this repo of samples:

https://developer.cisco.com/site/finesse/downloads/sample-gadgets/

I'm not sure which one would be the best framework to start with to gather
browser stats.  Does anything look promising to you in there?

On Wed, May 18, 2016 at 12:39 PM, Stephen Welsh  wrote:

> I would expect a widget to work pretty easily as you could run some
> javascript to determine to browser type i.e.
>
> https://whichbrowser.net
>
> I was wondering myself if there is a common repository of widget examples,
> or a community GitHub repository etc.
>
> This would be a good example to publish for other to use/extend.
>
> Kind Regards
>
> Stephen Welsh
> CTO
>
>
> On 18 May 2016, at 18:33, Anthony Holloway <
> avholloway+cisco-v...@gmail.com> wrote:
>
> All,
>
> Does anyone know of a pre-existing way to determine what browser a user is
> connecting to Finesse with?
>
> Or, does anyone know of a creative way to get this information?  I.e.,
> Custom gadget that collects browser info.
>
> Thanks.
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>
>
>
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Re: [cisco-voip] Finesse Browser User-Agent Sniffing

[Stephen Welsh]

I would expect a widget to work pretty easily as you could run some javascript 
to determine to browser type i.e.

https://whichbrowser.net

I was wondering myself if there is a common repository of widget examples, or a 
community GitHub repository etc.

This would be a good example to publish for other to use/extend.

Kind Regards

Stephen Welsh
CTO

[cid:CBBF0493-235C-43D2-A874-9FB3D95AF598@b2.unifiedfx.com]

On 18 May 2016, at 18:33, Anthony Holloway 
mailto:avholloway+cisco-v...@gmail.com>> wrote:

All,

Does anyone know of a pre-existing way to determine what browser a user is 
connecting to Finesse with?

Or, does anyone know of a creative way to get this information?  I.e., Custom 
gadget that collects browser info.

Thanks.
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[cisco-voip] Finesse Browser User-Agent Sniffing

[Anthony Holloway]

All,

Does anyone know of a pre-existing way to determine what browser a user is
connecting to Finesse with?

Or, does anyone know of a creative way to get this information?  I.e.,
Custom gadget that collects browser info.

Thanks.
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Re: [cisco-voip] CCX 10.6 (HA) CUIC Missing Queue Report after Failover

[Max Harmony]

Hi Ed,

Thanks for your response, this just gets weirder by the day, currently we
are still in Fail over mode, the initial issue was resolved, and that was
when the fail over initially occurred, we lost our Wallboard Live data,
then to resolve this we added the secondary server now (M) as a secondary
Data source in CUIC, so the Live data came back but HR for Queueing was
missing in the Custom reports. Some tables have data but just the Queue
data is missing, I was wondering why just the Queueing data field is empty,
is there something in Failback that prevents this from being available from
Datasource of the secondary UCCX server?

On Wed, May 18, 2016 at 8:41 AM, Ed Leatherman 
wrote:

> So if you manually re-run those reports, is the data there? Are both nodes
> back online or is primary still off line - perhaps the data in question
> hadn't replicate when the failure occurred. If they are both back online,
> is the replication OK?
>
> On Tue, May 17, 2016 at 12:29 PM, Max Harmony  wrote:
>
>>
>>> I need guidance on an issue that I am running into on CUIC.
>>>
>>>
>>> Our UCCX cluster is HA, we failed from P to S and now missing some
>>> reports that get generated nightly via a data source, specifically the
>>> ContactQueueDetail table is missing in our reports, can anyone guide me in
>>> the right direction, I want to check and see if the data exist in UCCX, or
>>> was actually generated but just not passed over to the datasource
>>>
>>> Where do I begin?
>>>
>>
>>
>>
>> --
>> --
>> Grace Maximuangu
>>
>> CloudPOP/InvictaCloud
>> www.cloudpop.com
>>
>>  *“Go beyond your limits, push yourself, be the best you can be.*
>> *Experience new cultures, broaden your horizons, stay connected.”*
>>
>>
>>
>> ___
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>>
>>
>
>
> --
> Ed Leatherman
>



-- 
-- 
Grace Maximuangu

CloudPOP/InvictaCloud
www.cloudpop.com

 *“Go beyond your limits, push yourself, be the best you can be.*
*Experience new cultures, broaden your horizons, stay connected.”*
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Re: [cisco-voip] Upgrading from CUCM v9 to 10 on new hardware issue.

[Brian Meade]

Also be aware of this bug-
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuy43181

On Wed, May 18, 2016 at 10:39 AM, Ryan Ratliff (rratliff) <
rratl...@cisco.com> wrote:

> The feature probably requires you to export before it sees the certs there
> to consolidate.  You’ll want to do this anyway if you are using this
> feature because moving phones to the new cluster will require the v9
> cluster’s TVS to validate the v10 server’s certs. This means you must
> export them on both clusters, then consolidate (once), and import on the
> v9. If you expect to move phones back to the v9 from v10 you’ll want to do
> the import on the v10 as well.
>
> -Ryan
>
> On May 17, 2016, at 10:07 AM, Andy Carse  wrote:
>
> Hi,
> I seem to have stumbled on an issue.
>
> I'm in the process of upgrading a Call manager cluster both software and
> hardware.
> So the usual backup old cluster,
> Install new cluster on same software version on new hardware.
> Thats all gone fine changed IP address ok.
>
> My issue is when it comes to consolidating the TFTP certificates so that
> we can migrate from the old cluster to the new, without the ITL file issue.
>
> So I've exported the new tomcat certificate to an sftp server ok, but when
> I try to consolidate from the old server this new cert, the option isn't
> present only export.
>
> Is there a different way to achieve this consolidation process?
>
> I'm using a Cisco support community doc but its for v8 ok its old but I
> wouldn't have thought that it would be too far out.
>
> For the upgrade I have kept the server names the same and just changed the
> ip addressing.
>
> TIA
>
>
> --
> Rgds Andy
>
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Re: [cisco-voip] Jabber utilization report

[Brian Meade]

There is a Presence Usage Report on the Cisco Unified IM and Presence
Reporting dropdown but it only gives you current logged in clients.

On Tue, May 17, 2016 at 1:53 PM, Louis Koekemoer (ZA) <
louis.koekem...@dimensiondata.com> wrote:

>
>
> Hi all,
>
>
>
> I have a customer where we deployed Jabber. The client now want a report
> on the user take-on and utilization of Jabber after the deployment. Does
> anyone know where one can get a report like that?
>
>
>
>
>
> Kind regards
>
>
>
> *Louis Koekemoer*
>
> Principle Systems Engineer – Converged Communications
>
> Dimension Data Middle East & Africa
>
> Tel: +27 (11) 575 4317
>
> Fax: +27 (11) 576 4317
>
> Mobile: +27 (71) 680 8790
>
> *louis.koekem...@dimensiondata.com *
>
> Planned Travel – 23/05/2016 – 30/05/2016
>
> Planned Leave –
>
>
>
> [image: Description: Description: 21875_DD_NI_CC_Signature_v-1]
> 
>
>
>
>
> This email and all contents are subject to the following disclaimer:
> "http://www.dimensiondata.com/emaildisclaimer";
> 
>
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Re: [cisco-voip] SIP door phone with video camera

[Croft, Keith]

Ed,
I just installed this one and it works great for remote door monitoring and 
control.
You can also configure the device to stream the video feed without the need to 
dial the front door.

Part# 2N-9137111CKU 2n Helios Ip 1 Button + Keypad + Camera

CUCM Setup
https://faq.2n.cz/pages/viewpage.action?pageId=24052239


Best regards,
Keith Croft | Collaboration Engineer
World Wide Technology, Inc




From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Ed 
Leatherman
Sent: Tuesday, May 17, 2016 8:53 AM
To: Cisco VOIP 
Subject: [cisco-voip] SIP door phone with video camera

Anyone seen a product that does this reasonably well with CUCM 10+?

Use case: Delivery guy shows up, hits button, audio opens up to a video capable 
IP phone along with one-way video so the IP Phone can see the guy. Doesn't need 
2 way video.

IP Phone will probably be either 8945 or 9900.

Thanks!

--
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Re: [cisco-voip] Upgrading from CUCM v9 to 10 on new hardware issue.

[Ryan Ratliff (rratliff)]

The feature probably requires you to export before it sees the certs there to 
consolidate.  You’ll want to do this anyway if you are using this feature 
because moving phones to the new cluster will require the v9 cluster’s TVS to 
validate the v10 server’s certs. This means you must export them on both 
clusters, then consolidate (once), and import on the v9. If you expect to move 
phones back to the v9 from v10 you’ll want to do the import on the v10 as well.

-Ryan

On May 17, 2016, at 10:07 AM, Andy Carse  wrote:

Hi, 
I seem to have stumbled on an issue.

I'm in the process of upgrading a Call manager cluster both software and 
hardware.
So the usual backup old cluster,
Install new cluster on same software version on new hardware.
Thats all gone fine changed IP address ok.

My issue is when it comes to consolidating the TFTP certificates so that we can 
migrate from the old cluster to the new, without the ITL file issue.

So I've exported the new tomcat certificate to an sftp server ok, but when I 
try to consolidate from the old server this new cert, the option isn't present 
only export.

Is there a different way to achieve this consolidation process?

I'm using a Cisco support community doc but its for v8 ok its old but I 
wouldn't have thought that it would be too far out.

For the upgrade I have kept the server names the same and just changed the ip 
addressing.

TIA


-- 
Rgds Andy

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Re: [cisco-voip] CCX 10.6 (HA) CUIC Missing Queue Report after Failover

[Ed Leatherman]

So if you manually re-run those reports, is the data there? Are both nodes
back online or is primary still off line - perhaps the data in question
hadn't replicate when the failure occurred. If they are both back online,
is the replication OK?

On Tue, May 17, 2016 at 12:29 PM, Max Harmony  wrote:

>
>> I need guidance on an issue that I am running into on CUIC.
>>
>>
>> Our UCCX cluster is HA, we failed from P to S and now missing some
>> reports that get generated nightly via a data source, specifically the
>> ContactQueueDetail table is missing in our reports, can anyone guide me in
>> the right direction, I want to check and see if the data exist in UCCX, or
>> was actually generated but just not passed over to the datasource
>>
>> Where do I begin?
>>
>
>
>
> --
> --
> Grace Maximuangu
>
> CloudPOP/InvictaCloud
> www.cloudpop.com
>
>  *“Go beyond your limits, push yourself, be the best you can be.*
> *Experience new cultures, broaden your horizons, stay connected.”*
>
>
>
> ___
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>


-- 
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