[cisco-voip] UCCX Live Data reports

[Abhiram Kramadhati (akramadh)]

Hi guys,

We are trying to get some feedback on real use cases for improving/adding more 
UCCX Live Data reports. So if you have had any scenarios that you would have 
liked the LD reports to cover, please unicast me with the details so that we 
can be cognisant of the same when planning for the future releases. Thank you.

Regards,
Abhiram Kramadhati
Technical Solutions Manager, CCBU
CCIE Collaboration # 40065
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Re: [cisco-voip] Route Dial-Peer Based On Response

[Erick Bergquist]

You could also look at adding keep alive (options ping) to the dial peers
and call manager sip trunk with options mentioned above.

Do you mind sharing the tcl script?

Erick

On Wednesday, July 20, 2016, Pawlowski, Adam  wrote:

> Nathan,
>
>
>
> Thanks, this looks to be exactly what I’m looking for,
> this way I don’t convey the wrong message. It doesn’t seem like I can have
> more than one option other than hunt or don’t hunt, and it seems to be
> proper to let the telephony provider handle it. Cool. Thanks again.
>
>
>
> Adam
>
>
>
> *From:* Nathan Richardson [mailto:nrichard...@gci.com
> ]
> *Sent:* Wednesday, July 20, 2016 12:34 PM
> *To:* Pawlowski, Adam; 'cisco-voip@puck.nether.net
> '
> *Subject:* RE: Route Dial-Peer Based On Response
>
>
>
> One thing that may help is to configure the “voice hunt” settings. For
> example, you could put in “no voice hunt temp-fail” which would make the
> router stop routing if it receives a cause code 41 from the CM so it would
> skip your TCL script in that scenario and should send that code back to
> your ITSP. It may even work to combine “no voice hunt all” with “voice hunt
> unassigned-number” or something like that.
>
>
>
>
> http://www.cisco.com/en/US/docs/ios/12_3t/voice/command/reference/vrht_v2_ps5207_TSD_Products_Command_Reference_Chapter.html#wp1190281
>
>
>
> -Nathan Richardson
>
>
>
> *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net
> ] *On
> Behalf Of *Pawlowski, Adam
> *Sent:* Wednesday, July 20, 2016 5:33 AM
> *To:* 'cisco-voip@puck.nether.net
> ' <
> cisco-voip@puck.nether.net
> >
> *Subject:* [cisco-voip] Route Dial-Peer Based On Response
>
>
>
> [External Email]
>
> Hey all,
>
>
>
> I’ve set up our CUBE routers to try and be a bit more
> slick, so I am making use of e164 pattern maps, dial peer groups, and DNS
> SRV lookups for redundancy/randomization. All that actually seems to be
> working rather well. I have a requirement to make any inactive/unallocated
> number in my UCM play a custome intercept. I did this, at least for now, by
> setting up a secondary dial peer that matches with a higher preference than
> my UCM peer, and it plays an announcement with a TCL script.
>
>
>
> I’d like to set this up so that if the UCM peer is down,
> or if it receives some other code indicating a temporary failure, etc, I
> either would like to bypass this peer so the code goes back to the ITSP, or
> I can play a message saying something about technical difficulties, etc.
> I’m not sure it’s possible to do this? The other way of doing this would be
> to have the UCM itself with a translation or something to roll to an
> audiotext mailbox, which is how we do this today, but it requires either
> that we maintain translations for all numbers, or a generic one that will
> answer to all extensions queried at the system which I don’t want to do
> either.
>
>
>
> Any thoughts?
>
>
>
> Regards,
>
>
>
> Adam Pawlowski
>
> SUNY Buffalo NCS
>
>
>
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Re: [cisco-voip] Route Dial-Peer Based On Response

[Nathan Richardson]

One thing that may help is to configure the “voice hunt” settings. For example, 
you could put in “no voice hunt temp-fail” which would make the router stop 
routing if it receives a cause code 41 from the CM so it would skip your TCL 
script in that scenario and should send that code back to your ITSP. It may 
even work to combine “no voice hunt all” with “voice hunt unassigned-number” or 
something like that.

http://www.cisco.com/en/US/docs/ios/12_3t/voice/command/reference/vrht_v2_ps5207_TSD_Products_Command_Reference_Chapter.html#wp1190281

-Nathan Richardson

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Pawlowski, Adam
Sent: Wednesday, July 20, 2016 5:33 AM
To: 'cisco-voip@puck.nether.net' 
Subject: [cisco-voip] Route Dial-Peer Based On Response

[External Email]
Hey all,

I’ve set up our CUBE routers to try and be a bit more slick, so 
I am making use of e164 pattern maps, dial peer groups, and DNS SRV lookups for 
redundancy/randomization. All that actually seems to be working rather well. I 
have a requirement to make any inactive/unallocated number in my UCM play a 
custome intercept. I did this, at least for now, by setting up a secondary dial 
peer that matches with a higher preference than my UCM peer, and it plays an 
announcement with a TCL script.

I’d like to set this up so that if the UCM peer is down, or if 
it receives some other code indicating a temporary failure, etc, I either would 
like to bypass this peer so the code goes back to the ITSP, or I can play a 
message saying something about technical difficulties, etc. I’m not sure it’s 
possible to do this? The other way of doing this would be to have the UCM 
itself with a translation or something to roll to an audiotext mailbox, which 
is how we do this today, but it requires either that we maintain translations 
for all numbers, or a generic one that will answer to all extensions queried at 
the system which I don’t want to do either.

Any thoughts?

Regards,

Adam Pawlowski
SUNY Buffalo NCS

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[cisco-voip] Route Dial-Peer Based On Response

[Pawlowski, Adam]

Hey all,

I've set up our CUBE routers to try and be a bit more slick, so 
I am making use of e164 pattern maps, dial peer groups, and DNS SRV lookups for 
redundancy/randomization. All that actually seems to be working rather well. I 
have a requirement to make any inactive/unallocated number in my UCM play a 
custome intercept. I did this, at least for now, by setting up a secondary dial 
peer that matches with a higher preference than my UCM peer, and it plays an 
announcement with a TCL script.

I'd like to set this up so that if the UCM peer is down, or if 
it receives some other code indicating a temporary failure, etc, I either would 
like to bypass this peer so the code goes back to the ITSP, or I can play a 
message saying something about technical difficulties, etc. I'm not sure it's 
possible to do this? The other way of doing this would be to have the UCM 
itself with a translation or something to roll to an audiotext mailbox, which 
is how we do this today, but it requires either that we maintain translations 
for all numbers, or a generic one that will answer to all extensions queried at 
the system which I don't want to do either.

Any thoughts?

Regards,

Adam Pawlowski
SUNY Buffalo NCS

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