Re: [cisco-voip] Latest news and issues - does this help?

[Matthew Loraditch]

I like it, tell folks how to get the ES if you are going to advertise it people 
should know this if they are reading this but you never know.

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Abhiram Kramadhati (akramadh)
Sent: Sunday, December 11, 2016 6:19 PM
To: Cisco VoIP Group 
Subject: [cisco-voip] Latest news and issues - does this help?

Hi guys,

Looking for feedback. We are looking at options to improve the awareness of the 
UCCX issues for which fixes are being released and just other things that will 
help partners. I created a blog post on CSC: 
https://supportforums.cisco.com/blog/13182051/uccx-issues-technotes-and-everything-else-cisco-bu-initiative
 (work in progress and will be updated regularly).

Do you think this will help? If yes/no, what information would you like to see 
here as partners? The document/format is in its very infant state – so your 
feedback would help and be appreciated. Thank you in advance.

Regards,
Abhiram Kramadhati
Technical Solutions Manager, CCBU
CCIE Collaboration # 40065

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Re: [cisco-voip] Latest news and issues - does this help?

[Erick Bergquist]

I like this.

What happened to the Top TAC Hot Issues feed?   I found that very
helpful and would like to see it come back in some form.

Maybe a spark room?

Erick



On Sun, Dec 11, 2016 at 4:18 PM, Abhiram Kramadhati (akramadh)
 wrote:
> Hi guys,
>
>
>
> Looking for feedback. We are looking at options to improve the awareness of
> the UCCX issues for which fixes are being released and just other things
> that will help partners. I created a blog post on CSC:
> https://supportforums.cisco.com/blog/13182051/uccx-issues-technotes-and-everything-else-cisco-bu-initiative
> (work in progress and will be updated regularly).
>
>
>
> Do you think this will help? If yes/no, what information would you like to
> see here as partners? The document/format is in its very infant state – so
> your feedback would help and be appreciated. Thank you in advance.
>
>
>
> Regards,
>
> Abhiram Kramadhati
>
> Technical Solutions Manager, CCBU
>
> CCIE Collaboration # 40065
>
>
>
>
> ___
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
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[cisco-voip] Latest news and issues - does this help?

[Abhiram Kramadhati (akramadh)]

Hi guys,

Looking for feedback. We are looking at options to improve the awareness of the 
UCCX issues for which fixes are being released and just other things that will 
help partners. I created a blog post on CSC: 
https://supportforums.cisco.com/blog/13182051/uccx-issues-technotes-and-everything-else-cisco-bu-initiative
 (work in progress and will be updated regularly).

Do you think this will help? If yes/no, what information would you like to see 
here as partners? The document/format is in its very infant state – so your 
feedback would help and be appreciated. Thank you in advance.

Regards,
Abhiram Kramadhati
Technical Solutions Manager, CCBU
CCIE Collaboration # 40065

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Re: [cisco-voip] UCCX and Office365 integration document

[Abhiram Kramadhati (akramadh)]

Hi Anthony,

Thanks for your feedback! I’ll have this reviewed with the team and make the 
changes as needed.

Regards,
Abhiram Kramadhati
Technical Solutions Manager, CCBU
CCIE Collaboration # 40065


From:  on behalf of Anthony Holloway 

Date: Friday, 9 December 2016 at 3:42 AM
To: "Abhiram Kramadhati (akramadh)" 
Cc: Cisco VoIP Group 
Subject: Re: [cisco-voip] UCCX and Office365 integration document

Thanks for putting together such a detailed guide.

Instead of putting this in Troubleshooting Technotes, could you put this in a 
different document or place?  E.g., Administration Guide.

Speaking of where to put things, are you guys working on organizing the 
documentation better?  I have actually grown to like the new document viewer, 
and the ability to search within the document, plus the left hand navigation is 
a huge welcome, but still, just finding the right document is a challenge.  
There are 140+ documents in Troubleshooting Technotes today, and a lot of them 
are around 10 years old.  Some of them are organized by topic, while others are 
organized by version.  The newest version is on bottom, which is contradictory 
to how the other document repositories are laid out: newest version on top.

On Thu, Dec 8, 2016 at 12:57 AM, Abhiram Kramadhati (akramadh) 
> wrote:
Newly published..FYI
https://www.cisco.com/c/en/us/support/docs/customer-collaboration/unified-contact-center-express-1151/200882-UCCX-Integration-with-Office-365-for-Age.html

[http://www.cisco.com/c/dam/assets/email-signature-tool/logo_07.png?ct=1421802598153]

Abhiram Kramadhati
Technical Solutions Manager
Customer Solutions Success team, CCBU
akram...@cisco.com
Phone: +61 2 8446 6257

CCIE Collaboration  - 40065

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