Re: [cisco-voip] UCCX 10.6.1 SU2 and VMware

[Abhiram Kramadhati (akramadh)]

UCCX 11.6 will support ESXi 6.5

Regards,
Abhiram Kramadhati
Technical Solutions Manager, CCBU
CCIE Collaboration # 40065



From: cisco-voip  on behalf of Jose Colon 
II 
Reply-To: "jcolon...@gmail.com" 
Date: Thursday, 6 April 2017 at 2:19 AM
To: Matthew Loraditch 
Cc: Cisco VOIP 
Subject: Re: [cisco-voip] UCCX 10.6.1 SU2 and VMware

Thank you for that! Appreciate it.

On Wed, Apr 5, 2017 at 3:46 PM, Matthew Loraditch 
> 
wrote:
ESXi 6.5 is not yet compatible with any Cisco Voice software.
http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/uc_system/virtualization/cisco-collaboration-virtualization.html

Matthew G. Loraditch – CCNP-Voice, CCNA-R, CCDA
Network Engineer
Direct Voice: 443.541.1518
Facebook | 
Twitter | 
LinkedIn 
| G+

From: cisco-voip 
[mailto:cisco-voip-boun...@puck.nether.net]
 On Behalf Of Jose Colon II
Sent: Wednesday, April 5, 2017 4:41 PM
To: Cisco VOIP >
Subject: [cisco-voip] UCCX 10.6.1 SU2 and VMware

We are going to be upgrading our VMware environment from vCenter 5.5 to 6.5 and 
can not find any specific information on compatibility with UCCX 10.6.1 SU2 for 
this. Is this compatible?

Any help with this is appreciated.

Thanks

___
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

[cisco-voip] Question regarding Rightfax Configuration and "Transmission Error"

[Frank Arrasmith]

Calling all Rightfax gurus,
   I have the following question regarding the Rightfax configuration and
transmission errors.

Background:
My enterprise has CUCM 10.5 with a pretty dialed in Fax/T38 setup over SIP
and MGCP gateways.  For the most part, faxing is pretty solid inbound and
outbound to and from PSTN GW's, CUBEs, ,analog VG's, and regular fax
machines(we have a lot).  We have a SIP trunk connected to Rightfax 10.5
server, which is managed by another group where we have limited
access/experience with Rightfax configuration settings.  It took us awhile
to get the Rightfax servers with the correct t38 setup because they had
only run traditional CAS T1 prior to us, so it was new to everyone, but it
is up and stable except for the following issue..

Symptom :
The problem we see with Rightfax is with Transmission errors.  It starts
with our internal customers reporting that they do not receive a fax even
when the sender receives confirmation.  Upon further review we see that the
suspect call is listed as a "Transmission Error" in Rightfax, so the fax
never gets delivered to the customers account/mailbox even though the call
completes.

Analysis:
Since we are running T38, we can packet capture at the server, and  we see
normal fax protocol exchange, except for the suspect calls where we see
"RTN" Messages.  My understanding of the T.30 protocol is that when a RTN
message is delivered to the sender, that is an indication for the sender to
slow down and resend the last page. We actually see in the messages where
the RTN message gets sent, and the sender complies with the notice, and
sends again at 12000, then call completes as normal with an EOP message and
a DCN message.  In these cases,the Rightfax team actually looks at the fax
image and may see a bit of blurriness, but perfectly legible text ,even tho
its still marked as transmission failure. We have asked them if there is a
setting that can be tuned where the RTN does not cause the service to mark
the transmission as failure. To this they reply, "It was working fine
before when we were on CAS, so it must be on your end."

I understand where there are cases where the RTN message is sent because
the call quality is actually terrible, but in those cases, there is usually
several RTN messages and the sender will drop down to 4800 or below , and
then usually give up and the call will fail.  This type of failure is rare
(unless we have a major outage) and in this case the sending fax sees that
it failed and will proceed with its normal retries.

Question:

Is this RTN to transmission failure hard coded, or is this a configurable
setting?  If this were a regular fax machine, i think this would be a non
issue as the receiver would see the crappy page as well as the good copy of
that was sent again in their bundle of received pages.

Any insight is greatly appreciated and for anyone just getting into FAX
over IP with Cisco, I highly recommend the following book and Cisco Live
presentations from these guys from Cisco TAC.

Fax, Modem, and Text for IP Telephony [Book]

from Textbooks.com
by David Hanes, Gonzalo Salgueiro






Thanks,
 Frank
___
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] UCCX 10.6.1 SU2 and VMware

[Jose Colon II]

Thank you for that! Appreciate it.

On Wed, Apr 5, 2017 at 3:46 PM, Matthew Loraditch <
mloradi...@heliontechnologies.com> wrote:

> ESXi 6.5 is not yet compatible with any Cisco Voice software.
>
> http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/uc_
> system/virtualization/cisco-collaboration-virtualization.html
>
>
>
> Matthew G. Loraditch – CCNP-Voice, CCNA-R, CCDA
> Network Engineer
> Direct Voice: 443.541.1518 <(443)%20541-1518>
>
> Facebook  | Twitter
>  | LinkedIn
>  |
> G+ 
>
>
>
> *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *On Behalf
> Of *Jose Colon II
> *Sent:* Wednesday, April 5, 2017 4:41 PM
> *To:* Cisco VOIP 
> *Subject:* [cisco-voip] UCCX 10.6.1 SU2 and VMware
>
>
>
> We are going to be upgrading our VMware environment from vCenter 5.5 to
> 6.5 and can not find any specific information on compatibility with UCCX
> 10.6.1 SU2 for this. Is this compatible?
>
>
>
> Any help with this is appreciated.
>
>
>
> Thanks
>
___
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] UCCX 10.6.1 SU2 and VMware

[Matthew Loraditch]

ESXi 6.5 is not yet compatible with any Cisco Voice software.
http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/uc_system/virtualization/cisco-collaboration-virtualization.html

Matthew G. Loraditch – CCNP-Voice, CCNA-R, CCDA
Network Engineer
Direct Voice: 443.541.1518

Facebook | 
Twitter | 
LinkedIn 
| G+

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Jose 
Colon II
Sent: Wednesday, April 5, 2017 4:41 PM
To: Cisco VOIP 
Subject: [cisco-voip] UCCX 10.6.1 SU2 and VMware

We are going to be upgrading our VMware environment from vCenter 5.5 to 6.5 and 
can not find any specific information on compatibility with UCCX 10.6.1 SU2 for 
this. Is this compatible?

Any help with this is appreciated.

Thanks
___
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip