Re: [cisco-voip] um, where'd the scheduled backups go in PLM

[Lelio Fulgenzi]

cs
Room 037, Animal Science and Nutrition Building Guelph, Ontario, N1G 2W1

From: Ryan Huff [mailto:ryanh...@outlook.com]
Sent: Tuesday, June 27, 2017 10:19 AM
To: Lelio Fulgenzi
Cc: voyp list, cisco-voip (cisco-voip@puck.nether.net)
Subject: Re: [cisco-voip] um, where'd the scheduled backups go in PLM

Are you dealing with a standalone PLM? If it's co-res, you'd just backup the 
PLM feature in the normal CUCM DRS.

For standalone, you should be able to use all the normal CLI DRS utilities (or 
activate the CUCM application for the purpose of accessing DRS).

Thanks,

Ryan

On Jun 27, 2017, at 10:13 AM, Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

So, just setting up PLM, and I noticed, surprisingly enough, that the 
backup/restore menu is a simplified menu of what ELM had.

Basically, just backup/restore.

No scheduled backups, no different backup device configurations.

While I can appreciate not much changing in the licensing manager, it?s still a 
drag to see this gone. We built some workflow and recovery strategies based on 
this.

Any ideas as to why this happened?


---
Lelio Fulgenzi, B.A.
Senior Analyst, Network Infrastructure
Computing and Communications Services (CCS) University of Guelph

519-824-4120 Ext 56354
le...@uoguelph.ca<mailto:le...@uoguelph.ca>
www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs>
Room 037, Animal Science and Nutrition Building Guelph, Ontario, N1G 2W1

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Re: [cisco-voip] um, where'd the scheduled backups go in PLM

[Matthew Loraditch]

 this gone. We built some workflow and recovery strategies based on 
this.

Any ideas as to why this happened?


---
Lelio Fulgenzi, B.A.
Senior Analyst, Network Infrastructure
Computing and Communications Services (CCS) University of Guelph

519-824-4120 Ext 56354
le...@uoguelph.ca<mailto:le...@uoguelph.ca>
www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs>
Room 037, Animal Science and Nutrition Building Guelph, Ontario, N1G 2W1

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Re: [cisco-voip] um, where'd the scheduled backups go in PLM

[Lelio Fulgenzi]

;
Room 037, Animal Science and Nutrition Building Guelph, Ontario, N1G 2W1

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Re: [cisco-voip] um, where'd the scheduled backups go in PLM

[NateCCIE]

I have removed all of the standalone PLM/ELMs from my customers.  It just
didn't make sense to have to worry about another box.  I never found a use
case that having a separate box actually made a difference.

-Original Message-
From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of
Lelio Fulgenzi
Sent: Tuesday, June 27, 2017 11:41 AM
To: Pawlowski, Adam ; cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] um, where'd the scheduled backups go in PLM

Thanks for the feedback. I'll have to look at the CLI scheduling options. 

I see that it's going away in v12 (smart only) but we'll be on v11 for the
next couple of years at least. So I'd like to see this working. We'll have
to watch out for server restarts. I have a script that checks for daily
backups so that would theoretically catch it.


---
Lelio Fulgenzi, B.A.
Senior Analyst, Network Infrastructure
Computing and Communications Services (CCS)
University of Guelph

519-824-4120 Ext 56354
le...@uoguelph.ca
www.uoguelph.ca/ccs
Room 037, Animal Science and Nutrition Building
Guelph, Ontario, N1G 2W1


-Original Message-
From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of
Pawlowski, Adam
Sent: Tuesday, June 27, 2017 1:33 PM
To: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] um, where'd the scheduled backups go in PLM

You can schedule it from the CLI but I find that restarting this machine in
the past has turned this backup off, and I would have to go reschedule it
and turn it on.

If you're using it for usage reporting this is probably more concerning than
if it is just providing licensing. Since we don't often issue new licenses
out into our system the "restore" would just be missing that usage data but
would be fine to restore licensing should we have to rebuild this machine.
(Standalone PLM).

Supposedly it is gone after 11.5 anyways so I am not too concerned about it.
I don't know how the "satellite" works at this point to tell if it is just
the same thing as PLM again or not.

Best,

Adam Pawlowski
SUNYAB NCS




--


Message: 5
Date: Tue, 27 Jun 2017 14:31:22 +
From: Lelio Fulgenzi 
To: Ryan Huff 
Cc: "voyp list, cisco-voip (cisco-voip@puck.nether.net)"

Subject: Re: [cisco-voip] um, where'd the scheduled backups go in PLM
Message-ID:



Content-Type: text/plain; charset="utf-8"


Yes ? we?re looking at a stand alone PLM. We have multiple voicemail and
cucm clusters and liked the idea of separate xLMs.

In the GUI, I just have backup/restore. That?s it. No devices, no schedules,
nothing. Not even # of copies to keep. Docs say that?s limited to 2.



---
Lelio Fulgenzi, B.A.
Senior Analyst, Network Infrastructure
Computing and Communications Services (CCS) University of Guelph

519-824-4120 Ext 56354
le...@uoguelph.ca
www.uoguelph.ca/ccs
Room 037, Animal Science and Nutrition Building Guelph, Ontario, N1G 2W1

From: Ryan Huff [mailto:ryanh...@outlook.com]
Sent: Tuesday, June 27, 2017 10:19 AM
To: Lelio Fulgenzi
Cc: voyp list, cisco-voip (cisco-voip@puck.nether.net)
Subject: Re: [cisco-voip] um, where'd the scheduled backups go in PLM

Are you dealing with a standalone PLM? If it's co-res, you'd just backup the
PLM feature in the normal CUCM DRS.

For standalone, you should be able to use all the normal CLI DRS utilities
(or activate the CUCM application for the purpose of accessing DRS).

Thanks,

Ryan

On Jun 27, 2017, at 10:13 AM, Lelio Fulgenzi
mailto:le...@uoguelph.ca>> wrote:

So, just setting up PLM, and I noticed, surprisingly enough, that the
backup/restore menu is a simplified menu of what ELM had.

Basically, just backup/restore.

No scheduled backups, no different backup device configurations.

While I can appreciate not much changing in the licensing manager, it?s
still a drag to see this gone. We built some workflow and recovery
strategies based on this.

Any ideas as to why this happened?


---
Lelio Fulgenzi, B.A.
Senior Analyst, Network Infrastructure
Computing and Communications Services (CCS) University of Guelph

519-824-4120 Ext 56354
le...@uoguelph.ca<mailto:le...@uoguelph.ca>
www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs>
Room 037, Animal Science and Nutrition Building Guelph, Ontario, N1G 2W1

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Re: [cisco-voip] CSR Rejection?

[Brian Meade]

Yea, I've always spelled out state names because of this.  Had a customer
have to regen certs due to this.

On Tue, Jun 27, 2017 at 1:31 PM, Jeffrey McHugh  wrote:

> Anyone run into (very recently) a CSR decoder kicking back a CSR due to a
> 2 letter state abbreviation? I ran a run of the mill tomcat multisan
> through ssl shopper and Entrust csr decoders that said it was fine.
>
>
>
> Norton kicked it back with the error:
>
>
>
> You have 1 error
>
> Invalid State/province.
>
> The state or province in your CSR cannot be abbreviated. Enter a valid
> state name and try again.
>
>
>
>
>
> I prefaced this as very recently because I’ve never seen this before until
> this week.
>
>
>
>
>
> *Jeffrey McHugh* | Sr. Collaboration Consulting Engineer | VCP-DCV, CCNP
> Collaboration
> [image: Company_Logo_Image] 
> *Fidelus Technologies, LLC*
> Named Best UC Provider in the USA
> 
> 240 West 35th Street, 6th Floor, New York, NY 10001
> *+1-212-616-7801 <(212)%20616-7801>* office | *+1-212-616-7850
> <(212)%20616-7850> *fax | www.fidelus.com
> [image: LinkedIn]
> [image:
> Twitter] [image: Facebook]
> [image: YouTube]
> 
>
> Disclaimer - June 27, 2017
>
> This email and any files transmitted with it are confidential and
> intended solely for *cisco-voip@puck.nether.net
> *. If you are not the named addressee you
> should not disseminate, distribute, copy or alter this email. Any views or
> opinions presented in this email are solely those of the author and might
> not represent those of Fidelus Technologies, LLC. Warning: Although Fidelus
> Technologies, LLC has taken reasonable precautions to ensure no viruses are
> present in this email, the company cannot accept responsibility for any
> loss or damage arising from the use of this email or attachments.
>
> ___
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>
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Re: [cisco-voip] um, where'd the scheduled backups go in PLM

[Lelio Fulgenzi]

Thanks for the feedback. I'll have to look at the CLI scheduling options. 

I see that it's going away in v12 (smart only) but we'll be on v11 for the next 
couple of years at least. So I'd like to see this working. We'll have to watch 
out for server restarts. I have a script that checks for daily backups so that 
would theoretically catch it.


---
Lelio Fulgenzi, B.A.
Senior Analyst, Network Infrastructure
Computing and Communications Services (CCS)
University of Guelph

519-824-4120 Ext 56354
le...@uoguelph.ca
www.uoguelph.ca/ccs
Room 037, Animal Science and Nutrition Building
Guelph, Ontario, N1G 2W1


-Original Message-
From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Pawlowski, Adam
Sent: Tuesday, June 27, 2017 1:33 PM
To: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] um, where'd the scheduled backups go in PLM

You can schedule it from the CLI but I find that restarting this machine in the 
past has turned this backup off, and I would have to go reschedule it and turn 
it on.

If you're using it for usage reporting this is probably more concerning than if 
it is just providing licensing. Since we don't often issue new licenses out 
into our system the "restore" would just be missing that usage data but would 
be fine to restore licensing should we have to rebuild this machine. 
(Standalone PLM).

Supposedly it is gone after 11.5 anyways so I am not too concerned about it. I 
don't know how the "satellite" works at this point to tell if it is just the 
same thing as PLM again or not.

Best,

Adam Pawlowski
SUNYAB NCS




--


Message: 5
Date: Tue, 27 Jun 2017 14:31:22 +
From: Lelio Fulgenzi 
To: Ryan Huff 
Cc: "voyp list, cisco-voip (cisco-voip@puck.nether.net)"

Subject: Re: [cisco-voip] um, where'd the scheduled backups go in PLM
Message-ID:



Content-Type: text/plain; charset="utf-8"


Yes ? we?re looking at a stand alone PLM. We have multiple voicemail and cucm 
clusters and liked the idea of separate xLMs.

In the GUI, I just have backup/restore. That?s it. No devices, no schedules, 
nothing. Not even # of copies to keep. Docs say that?s limited to 2.



---
Lelio Fulgenzi, B.A.
Senior Analyst, Network Infrastructure
Computing and Communications Services (CCS) University of Guelph

519-824-4120 Ext 56354
le...@uoguelph.ca
www.uoguelph.ca/ccs
Room 037, Animal Science and Nutrition Building Guelph, Ontario, N1G 2W1

From: Ryan Huff [mailto:ryanh...@outlook.com]
Sent: Tuesday, June 27, 2017 10:19 AM
To: Lelio Fulgenzi
Cc: voyp list, cisco-voip (cisco-voip@puck.nether.net)
Subject: Re: [cisco-voip] um, where'd the scheduled backups go in PLM

Are you dealing with a standalone PLM? If it's co-res, you'd just backup the 
PLM feature in the normal CUCM DRS.

For standalone, you should be able to use all the normal CLI DRS utilities (or 
activate the CUCM application for the purpose of accessing DRS).

Thanks,

Ryan

On Jun 27, 2017, at 10:13 AM, Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

So, just setting up PLM, and I noticed, surprisingly enough, that the 
backup/restore menu is a simplified menu of what ELM had.

Basically, just backup/restore.

No scheduled backups, no different backup device configurations.

While I can appreciate not much changing in the licensing manager, it?s still a 
drag to see this gone. We built some workflow and recovery strategies based on 
this.

Any ideas as to why this happened?


---
Lelio Fulgenzi, B.A.
Senior Analyst, Network Infrastructure
Computing and Communications Services (CCS) University of Guelph

519-824-4120 Ext 56354
le...@uoguelph.ca<mailto:le...@uoguelph.ca>
www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs>
Room 037, Animal Science and Nutrition Building Guelph, Ontario, N1G 2W1

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Re: [cisco-voip] um, where'd the scheduled backups go in PLM

[Pawlowski, Adam]

You can schedule it from the CLI but I find that restarting this machine in the 
past has turned this backup off, and I would have to go reschedule it and turn 
it on.

If you're using it for usage reporting this is probably more concerning than if 
it is just providing licensing. Since we don't often issue new licenses out 
into our system the "restore" would just be missing that usage data but would 
be fine to restore licensing should we have to rebuild this machine. 
(Standalone PLM).

Supposedly it is gone after 11.5 anyways so I am not too concerned about it. I 
don't know how the "satellite" works at this point to tell if it is just the 
same thing as PLM again or not.

Best,

Adam Pawlowski
SUNYAB NCS




--


Message: 5
Date: Tue, 27 Jun 2017 14:31:22 +
From: Lelio Fulgenzi 
To: Ryan Huff 
Cc: "voyp list, cisco-voip (cisco-voip@puck.nether.net)"

Subject: Re: [cisco-voip] um, where'd the scheduled backups go in PLM
Message-ID:



Content-Type: text/plain; charset="utf-8"


Yes ? we?re looking at a stand alone PLM. We have multiple voicemail and cucm 
clusters and liked the idea of separate xLMs.

In the GUI, I just have backup/restore. That?s it. No devices, no schedules, 
nothing. Not even # of copies to keep. Docs say that?s limited to 2.



---
Lelio Fulgenzi, B.A.
Senior Analyst, Network Infrastructure
Computing and Communications Services (CCS) University of Guelph

519-824-4120 Ext 56354
le...@uoguelph.ca
www.uoguelph.ca/ccs
Room 037, Animal Science and Nutrition Building Guelph, Ontario, N1G 2W1

From: Ryan Huff [mailto:ryanh...@outlook.com]
Sent: Tuesday, June 27, 2017 10:19 AM
To: Lelio Fulgenzi
Cc: voyp list, cisco-voip (cisco-voip@puck.nether.net)
Subject: Re: [cisco-voip] um, where'd the scheduled backups go in PLM

Are you dealing with a standalone PLM? If it's co-res, you'd just backup the 
PLM feature in the normal CUCM DRS.

For standalone, you should be able to use all the normal CLI DRS utilities (or 
activate the CUCM application for the purpose of accessing DRS).

Thanks,

Ryan

On Jun 27, 2017, at 10:13 AM, Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

So, just setting up PLM, and I noticed, surprisingly enough, that the 
backup/restore menu is a simplified menu of what ELM had.

Basically, just backup/restore.

No scheduled backups, no different backup device configurations.

While I can appreciate not much changing in the licensing manager, it?s still a 
drag to see this gone. We built some workflow and recovery strategies based on 
this.

Any ideas as to why this happened?


---
Lelio Fulgenzi, B.A.
Senior Analyst, Network Infrastructure
Computing and Communications Services (CCS) University of Guelph

519-824-4120 Ext 56354
le...@uoguelph.ca<mailto:le...@uoguelph.ca>
www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs>
Room 037, Animal Science and Nutrition Building Guelph, Ontario, N1G 2W1

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[cisco-voip] CSR Rejection?

[Jeffrey McHugh]

Anyone run into (very recently) a CSR decoder kicking back a CSR due to a 2 
letter state abbreviation? I ran a run of the mill tomcat multisan  through ssl 
shopper and Entrust csr decoders that said it was fine.

Norton kicked it back with the error:

You have 1 error
Invalid State/province.
The state or province in your CSR cannot be abbreviated. Enter a valid state 
name and try again.


I prefaced this as very recently because I've never seen this before until this 
week.



Jeffrey McHugh | Sr. Collaboration Consulting Engineer | VCP-DCV, CCNP 
Collaboration
[Company_Logo_Image]
Fidelus Technologies, LLC
Named Best UC Provider in the 
USA
240 West 35th Street, 6th Floor, New York, NY 10001
+1-212-616-7801 office | +1-212-616-7850 fax | 
www.fidelus.com
[LinkedIn][Twitter][Facebook][YouTube]

Disclaimer - June 27, 2017

This email and any files transmitted with it are confidential and intended 
solely for cisco-voip@puck.nether.net. If you are not the named addressee you 
should not disseminate, distribute, copy or alter this email. Any views or 
opinions presented in this email are solely those of the author and might not 
represent those of Fidelus Technologies, LLC. Warning: Although Fidelus 
Technologies, LLC has taken reasonable precautions to ensure no viruses are 
present in this email, the company cannot accept responsibility for any loss or 
damage arising from the use of this email or attachments.
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Re: [cisco-voip] UCCX 11.5(1)SU1 released

[Abhiram Kramadhati (akramadh)]

Follow-up:
The team had a webex with Justin and certain issues were identified (thanks 
Justin and Anthony for the logs too!). I’ll update this thread with the 
findings.

Regards,
Abhiram Kramadhati
Technical Solutions Manager, CCBU
CCIE Collaboration # 40065


From: cisco-voip  on behalf of "Abhiram 
Kramadhati (akramadh)" 
Date: Tuesday, 20 June 2017 at 10:29 AM
To: Justin Steinberg , Anthony Holloway 

Cc: "cisco-voip@puck.nether.net" 
Subject: Re: [cisco-voip] UCCX 11.5(1)SU1 released

Justin, can you unicast the install/upgrade logs from any of these clusters? 
The defect you are referring to is fixed in 11.5, so that code should not even 
be affecting SU1 unless there was a step upgrade involving 11.5(1). collecting 
the logs now should still be okay, hopefully they haven’t been overwritten.

@Anthony – thanks, appreciate it!

Regards,
Abhiram Kramadhati
Technical Solutions Manager, CCBU
CCIE Collaboration # 40065

From: Justin Steinberg 
Date: Tuesday, 20 June 2017 at 5:29 AM
To: Anthony Holloway 
Cc: "Abhiram Kramadhati (akramadh)" , Matthew Loraditch 
, Charles Goldsmith , 
"cisco-voip@puck.nether.net" 
Subject: Re: [cisco-voip] UCCX 11.5(1)SU1 released

Atleast you had stock reports :)   I have done four UCCX upgrades 10.x to 
11.5(1)su1es01 and all four resulted in no stock reports after the upgrade. TAC 
root required to fix.

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuy06020

That being said, so far this version has been stable which is a good thing.



On Mon, Jun 19, 2017 at 11:51 AM, Anthony Holloway 
mailto:avholloway+cisco-v...@gmail.com>> wrote:
I did not open a TAC case, because Matthew was so kind as to have lead me down 
the path to fixing it myself.  I'll see if I can get the logs for you, but 
unicast email.

On a related topic to UCCX v11.5(1)SU1, I'm shocked this is still a problem, 
and that I have to make this change to Finesse. Every. Single. Time.
http://www.cisco.com/c/en/us/support/docs/customer-collaboration/unified-contact-center-express/118823-technote-uccx-00.html

On Sun, Jun 18, 2017 at 3:16 AM Abhiram Kramadhati (akramadh) 
mailto:akram...@cisco.com>> wrote:
Did you happen to open TAC cases for this? If yes, can you share the case 
number and if no can you share the install logs folder? Thanks.

From: Anthony Holloway 
mailto:avholloway%2bcisco-v...@gmail.com>>
Date: Sunday, 18 June 2017 at 12:25 PM
To: Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>>, 
"Abhiram Kramadhati (akramadh)" 
mailto:akram...@cisco.com>>, Charles Goldsmith 
mailto:wo...@justfamily.org>>
Cc: "cisco-voip@puck.nether.net" 
mailto:cisco-voip@puck.nether.net>>

Subject: Re: [cisco-voip] UCCX 11.5(1)SU1 released

Aand, one more.  Any Supervisor who was also assigned the Reporting Role, 
lost their Supervisor Group, so the Finesse Gadgets were showing the 
permissions issue still.  Fun times.



On Sat, Jun 17, 2017 at 7:34 PM Anthony Holloway 
mailto:avholloway%2bcisco-v...@gmail.com>> 
wrote:
I spoke too soon, the Historical Reports are also missing permissions.

Before:
Error! Filename not specified.
After:
Error! Filename not specified.

On Sat, Jun 17, 2017 at 7:27 PM Anthony Holloway 
mailto:avholloway%2bcisco-v...@gmail.com>> 
wrote:
So, I just hit this error too.

Upgrade was from 10.5(1) to 11.5(1)SU1ES01 and upon first login as Agent to 
Finesse I saw the error:


To fix it, I logged into CUIC and manually added the groups: Agents or 
Supervisors to the appropriate Live Data reports.  Refresh the browser and then 
it worked.

Example below:

Before Fixing It (You can see only Administrators could Exec/Read):
Error! Filename not specified.

After:
Error! Filename not specified.
On Mon, Apr 10, 2017 at 7:22 AM Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>> 
wrote:
And I had to reapply perms to all the reports… I don’t know whether I’m just 
special, but whatever update originally screwed up my CUIC perms (10.6 or 
something there was a bug…) has haunted me ever since. I don’t suppose there is 
a script someone in TAC could run to reapply default perms to everything in 
CUIC??

Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA
Network Engineer
Direct Voice: 443.541.1518
Facebook | 
Twitter | 
LinkedIn 
| G+

From: cisco-voip 
[mailto:cisco-voip-boun...@puck.nether.net]
 On Behalf Of Matthew Loraditch
Sent: Monday, April 10, 2017 7:58 AM
To: Anthony Holloway 
mailto:avholloway%2bcisco-v...@gmail.com>>; 
Abhiram Kramadhati (akramadh) mailto:akram...@cisco.com>>; 
Charles Goldsmith mailto:wo...@justfamily.org>>

Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] UCCX 11.5(1)SU1 released

So we’ve been having tons of fun with live data and such s

Re: [cisco-voip] Is it possible to load balance ldap for directory lookup (Cisco Jabber)

[Gary Parker]

> On 27 Jun 2017, at 15:39, Kuschnar, Serge  
> wrote:
> 
> Hello,
>  
> Was wondering if anyone know if it is possible to load balance ldap servers 
> for directory lookup using Cisco Jabber?

We do it by pointing at a round robin DNS entry for multiple LDAP servers in 
our AD.


---
/-Gary Parker--f--\
| Unified Communications Service Manager  |
n  Loughborough University, IT Services   |
| tel:+441509635635 sip:g...@lboro.ac.uk  o
| http://delphium.lboro.ac.uk/pubkey.txt  |
\r--d-/

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[cisco-voip] Is it possible to load balance ldap for directory lookup (Cisco Jabber)

[Kuschnar, Serge]

Hello,

Was wondering if anyone know if it is possible to load balance ldap servers for 
directory lookup using Cisco Jabber?



Kind Regards,



This communication is the property of CenturyLink and may contain confidential 
or privileged information. Unauthorized use of this communication is strictly 
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Re: [cisco-voip] um, where'd the scheduled backups go in PLM

[Lelio Fulgenzi]

Yes – we’re looking at a stand alone PLM. We have multiple voicemail and cucm 
clusters and liked the idea of separate xLMs.

In the GUI, I just have backup/restore. That’s it. No devices, no schedules, 
nothing. Not even # of copies to keep. Docs say that’s limited to 2.



---
Lelio Fulgenzi, B.A.
Senior Analyst, Network Infrastructure
Computing and Communications Services (CCS)
University of Guelph

519-824-4120 Ext 56354
le...@uoguelph.ca
www.uoguelph.ca/ccs
Room 037, Animal Science and Nutrition Building
Guelph, Ontario, N1G 2W1

From: Ryan Huff [mailto:ryanh...@outlook.com]
Sent: Tuesday, June 27, 2017 10:19 AM
To: Lelio Fulgenzi
Cc: voyp list, cisco-voip (cisco-voip@puck.nether.net)
Subject: Re: [cisco-voip] um, where'd the scheduled backups go in PLM

Are you dealing with a standalone PLM? If it's co-res, you'd just backup the 
PLM feature in the normal CUCM DRS.

For standalone, you should be able to use all the normal CLI DRS utilities (or 
activate the CUCM application for the purpose of accessing DRS).

Thanks,

Ryan

On Jun 27, 2017, at 10:13 AM, Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

So, just setting up PLM, and I noticed, surprisingly enough, that the 
backup/restore menu is a simplified menu of what ELM had.

Basically, just backup/restore.

No scheduled backups, no different backup device configurations.

While I can appreciate not much changing in the licensing manager, it’s still a 
drag to see this gone. We built some workflow and recovery strategies based on 
this.

Any ideas as to why this happened?


---
Lelio Fulgenzi, B.A.
Senior Analyst, Network Infrastructure
Computing and Communications Services (CCS)
University of Guelph

519-824-4120 Ext 56354
le...@uoguelph.ca
www.uoguelph.ca/ccs
Room 037, Animal Science and Nutrition Building
Guelph, Ontario, N1G 2W1

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Re: [cisco-voip] um, where'd the scheduled backups go in PLM

[Ryan Huff]

Are you dealing with a standalone PLM? If it's co-res, you'd just backup the 
PLM feature in the normal CUCM DRS.

For standalone, you should be able to use all the normal CLI DRS utilities (or 
activate the CUCM application for the purpose of accessing DRS).

Thanks,

Ryan

On Jun 27, 2017, at 10:13 AM, Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:


So, just setting up PLM, and I noticed, surprisingly enough, that the 
backup/restore menu is a simplified menu of what ELM had.

Basically, just backup/restore.

No scheduled backups, no different backup device configurations.

While I can appreciate not much changing in the licensing manager, it’s still a 
drag to see this gone. We built some workflow and recovery strategies based on 
this.

Any ideas as to why this happened?


---
Lelio Fulgenzi, B.A.
Senior Analyst, Network Infrastructure
Computing and Communications Services (CCS)
University of Guelph

519-824-4120 Ext 56354
le...@uoguelph.ca
www.uoguelph.ca/ccs
Room 037, Animal Science and Nutrition Building
Guelph, Ontario, N1G 2W1

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[cisco-voip] um, where'd the scheduled backups go in PLM

[Lelio Fulgenzi]

So, just setting up PLM, and I noticed, surprisingly enough, that the 
backup/restore menu is a simplified menu of what ELM had.

Basically, just backup/restore.

No scheduled backups, no different backup device configurations.

While I can appreciate not much changing in the licensing manager, it's still a 
drag to see this gone. We built some workflow and recovery strategies based on 
this.

Any ideas as to why this happened?


---
Lelio Fulgenzi, B.A.
Senior Analyst, Network Infrastructure
Computing and Communications Services (CCS)
University of Guelph

519-824-4120 Ext 56354
le...@uoguelph.ca
www.uoguelph.ca/ccs
Room 037, Animal Science and Nutrition Building
Guelph, Ontario, N1G 2W1

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Re: [cisco-voip] CUBE: SIP timeout for re-registeration

[Sreekanth]

Have you set options keepalives on?

Keep debug ccsip message and debug ccsip non-call messages on and log them
to the buffer or a syslog server.

When the issue happens check the logging to see if a 200 ok is missing from
the provider side causing the cube to mark the trunk as down.

On Jun 27, 2017 11:18 AM, "naresh rathore"  wrote:

hi,



it happens couple of times that i've been reported the incoming and
outgoing calls are not working. when i checked, the SIP trunk was down.
when i spoke to service provider , they always say that everything is
normal from their end. and after an hour or so the trunk usually comes back
up. i have following queries.




   1. is there a timeout which we can set so that CUBE refresh the sip
   trunk more frequently. i think once the sip trunk is down, it tries to
   re-establish the trunk after 60 minutes or so.
   2. how to proceed and troubleshoot this issue when the Service provider
   is not willing to corporate.



Regards


Naray


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