Re: [cisco-voip] Expressway version X8.11.x

[Dana Tong]

This is after the TAC did a factory reset and rebuilt the cluster. It was 
perfectly happy before it shat itself again. It's a cluster f@&$.

The edge cluster is stable. Only the core.

On 25 Oct 2018, at 4:05 am, Matt Jacobson 
mailto:m4ttjacob...@gmail.com>> wrote:

You have some alerts, I would check what they say. We have several clusters on 
x8.11.x all running fine, never seen anything like this as well. Possibly look 
through the event or configuration logs for any cluster related changes or 
events on that specific node.

And then to “fix” this... take a full backup, read up on how to rejoin a node 
to a cluster after a factory reset in cluster maintenance doc, and I’d open a 
tac case before doing so.

On Wed, Oct 24, 2018 at 10:50 Dana Tong 
mailto:dana.t...@yellit.com.au>> wrote:
What is it with new Expressway code?

I have a cluster that was working happily and no one touched the config but all 
of a sudden it says that it is going to factory reset itself.

Is there any way to avoid this?


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Re: [cisco-voip] Expressway version X8.11.x

[Matt Jacobson]

You have some alerts, I would check what they say. We have several clusters
on x8.11.x all running fine, never seen anything like this as well.
Possibly look through the event or configuration logs for any cluster
related changes or events on that specific node.

And then to “fix” this... take a full backup, read up on how to rejoin a
node to a cluster after a factory reset in cluster maintenance doc, and I’d
open a tac case before doing so.

On Wed, Oct 24, 2018 at 10:50 Dana Tong  wrote:

> What is it with new Expressway code?
>
>
>
> I have a cluster that was working happily and no one touched the config
> but all of a sudden it says that it is going to factory reset itself.
>
>
>
> Is there any way to avoid this?
>
>
>
> ___
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
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Re: [cisco-voip] Expressway version X8.11.x

[ROZA, Ariel]

From the 8.11 release notes:

Factory Reset of Peer Leaving Cluster
From X8.11 we have modified the behavior of cluster peers when they are removed 
from the cluster or when the
cluster is disbanded. This change is part of the unique root of trust 
improvement in X8.11. To remove a peer from a
cluster you clear all peer address fields on that peer. When you do this, from 
X8.11, the Expressway prepares itself
to factory reset on the next restart (and displays a banner to remind you that 
it is in this state).
If you need to avoid the factory reset, restore the clustering peer address 
fields as they were. Replace the original
peer addresses in the same order, and then save the configuration to clear the 
banner.
The factory reset is automatically triggered when the peer restarts, to remove 
sensitive data and clustering
configuration. The reset clears all configuration except the following items, 
which are preserved so that you can still
access the Cisco Expressway:
■ IP addresses preserved
■ Server certificate, associated private key, and CA trust store preserved
■ Admin and root accounts and passwords preserved
■ SSH keys preserved
■ Option keys preserved
■ HTTPS access enabled
■ SSH access enabled
CAUTION: You MUST follow the published clustering guidance when forming, 
changing, or upgrading
Expressway clusters. Your cluster may be unrecoverable and you may lose data if 
you do not follow the correct
sequence. See the Cisco Expressway Cluster Creation and Maintenance Deployment 
Guide, for your version, on the
Cisco Expressway Series configuration guides page

De: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] En nombre de Lelio 
Fulgenzi
Enviado el: miércoles, 24 de octubre de 2018 10:59 a.m.
Para: Dana Tong ; voip puck 

Asunto: Re: [cisco-voip] Expressway version X8.11.x

As a new Expressway user, I’m really interested in what this is about. There 
isn’t even a “factory default” option in any of the menus I checked. I thought 
maybe you could accidentally check this and it required a restart.

Very odd. Very concerning.

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca

www.uoguelph.ca/ccs
 | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Dana Tong
Sent: Wednesday, October 24, 2018 2:50 AM
To: voip puck mailto:cisco-voip@puck.nether.net>>
Subject: [cisco-voip] Expressway version X8.11.x

What is it with new Expressway code?

I have a cluster that was working happily and no one touched the config but all 
of a sudden it says that it is going to factory reset itself.

Is there any way to avoid this?

[cid:image002.png@01D46BA3.F4F8BBD0]
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Re: [cisco-voip] Expressway version X8.11.x

[Lelio Fulgenzi]

As a new Expressway user, I'm really interested in what this is about. There 
isn't even a "factory default" option in any of the menus I checked. I thought 
maybe you could accidentally check this and it required a restart.

Very odd. Very concerning.

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip  On Behalf Of Dana Tong
Sent: Wednesday, October 24, 2018 2:50 AM
To: voip puck 
Subject: [cisco-voip] Expressway version X8.11.x

What is it with new Expressway code?

I have a cluster that was working happily and no one touched the config but all 
of a sudden it says that it is going to factory reset itself.

Is there any way to avoid this?

[cid:image003.png@01D46B80.2AC1B1F0]
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Re: [cisco-voip] Expressway version X8.11.x

[Patrick Robitaille]

In the 11.8.x release notes it mentions certain events like un-clustering will 
trigger the subordinate expressway to be factory reset.  Not sure if this is 
the case for you, but worth checking.

- - -
Patrick Robitaille, 
patrick.robitai...@aqr.com
O: (203) 742-3797 | C: (203) 914-9572


On Oct 24, 2018, at 2:50 AM, Dana Tong 
mailto:dana.t...@yellit.com.au>> wrote:

What is it with new Expressway code?

I have a cluster that was working happily and no one touched the config but all 
of a sudden it says that it is going to factory reset itself.

Is there any way to avoid this?


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[cisco-voip] Expressway version X8.11.x

[Dana Tong]

What is it with new Expressway code?

I have a cluster that was working happily and no one touched the config but all 
of a sudden it says that it is going to factory reset itself.

Is there any way to avoid this?

[cid:image001.png@01D46BB9.9AB65770]
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