Re: [cisco-voip] 7900 Factory Reset w/out connecting to the network

[Pawlowski, Adam]

I had assumed the working state of the phone when finished wasn’t important 
here given scrapping them out.

Otherwise the second one will leave you with a bad time if you’re not setup to 
repair the phone when you do that. The first one shouldn’t but its been a long 
time since I’ve been near one of these to know if it retains any last good 
configuration

From: Anthony Holloway 
Sent: Monday, June 8, 2020 5:10 PM
To: Pawlowski, Adam 
Cc: Riley, Sean ; cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] 7900 Factory Reset w/out connecting to the network

Adam,  I've always been under the impression that either of these options 
require DHCP Option 150 with a working TFTP and files to work properly.  Are 
you saying they don't?  I've never tested it though.


On Mon, Jun 8, 2020 at 3:26 PM Pawlowski, Adam 
mailto:aj...@buffalo.edu>> wrote:
Sean,

The two codes for it, are to hold the pound key when powering it on.

When the line keys flash, key go of pound and enter: 123456789*0# , which 
should erase the configuration.

If you observe that it is still showing internal information, try 3491672850*# 
, which in my experience rips it down to a bootstrap, but, I’ve never loaded 
the term default on it to see if there’s anything left by the time it recovers.

Best,

Adam

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Riley, Sean
Sent: Monday, June 8, 2020 3:59 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] 7900 Factory Reset w/out connecting to the network

We are finally refreshing our 7970’s.  We wanted to factory reset the old 
phones before sending out for scrap.  Is there a way to factory reset without 
having to connect to the network?

Thanks.

Sean.
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Re: [cisco-voip] 7900 Factory Reset w/out connecting to the network

[Anthony Holloway]

Will it blend?

On Mon, Jun 8, 2020 at 4:21 PM Charles Goldsmith  wrote:

> No DHCP is needed, don't even need a live network to reset, just need power
>
> you only need option 150 if you want it to try and update firmware, and of
> course, it needs a phone config on CUCM to do that
>
> for what a 7970 is worth as trade in or resell, it's too much work, a
> hammer works better/faster :)
>
>
> On Mon, Jun 8, 2020 at 4:12 PM Anthony Holloway <
> avholloway+cisco-v...@gmail.com> wrote:
>
>> Adam,  I've always been under the impression that either of these options
>> require DHCP Option 150 with a working TFTP and files to work properly.
>> Are you saying they don't?  I've never tested it though.
>>
>>
>> On Mon, Jun 8, 2020 at 3:26 PM Pawlowski, Adam  wrote:
>>
>>> Sean,
>>>
>>>
>>>
>>> The two codes for it, are to hold the pound key when powering it on.
>>>
>>>
>>>
>>> When the line keys flash, key go of pound and enter: 123456789*0# ,
>>> which should erase the configuration.
>>>
>>>
>>>
>>> If you observe that it is still showing internal information, try
>>> 3491672850*# , which in my experience rips it down to a bootstrap, but,
>>> I’ve never loaded the term default on it to see if there’s anything left by
>>> the time it recovers.
>>>
>>>
>>>
>>> Best,
>>>
>>>
>>>
>>> Adam
>>>
>>>
>>>
>>> *From:* cisco-voip  *On Behalf Of 
>>> *Riley,
>>> Sean
>>> *Sent:* Monday, June 8, 2020 3:59 PM
>>> *To:* cisco-voip@puck.nether.net
>>> *Subject:* [cisco-voip] 7900 Factory Reset w/out connecting to the
>>> network
>>>
>>>
>>>
>>> We are finally refreshing our 7970’s.  We wanted to factory reset the
>>> old phones before sending out for scrap.  Is there a way to factory reset
>>> without having to connect to the network?
>>>
>>>
>>>
>>> Thanks.
>>>
>>>
>>>
>>> Sean.
>>> ___
>>> cisco-voip mailing list
>>> cisco-voip@puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>
>> ___
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>>
>
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Re: [cisco-voip] 7900 Factory Reset w/out connecting to the network

[Charles Goldsmith]

No DHCP is needed, don't even need a live network to reset, just need power

you only need option 150 if you want it to try and update firmware, and of
course, it needs a phone config on CUCM to do that

for what a 7970 is worth as trade in or resell, it's too much work, a
hammer works better/faster :)


On Mon, Jun 8, 2020 at 4:12 PM Anthony Holloway <
avholloway+cisco-v...@gmail.com> wrote:

> Adam,  I've always been under the impression that either of these options
> require DHCP Option 150 with a working TFTP and files to work properly.
> Are you saying they don't?  I've never tested it though.
>
>
> On Mon, Jun 8, 2020 at 3:26 PM Pawlowski, Adam  wrote:
>
>> Sean,
>>
>>
>>
>> The two codes for it, are to hold the pound key when powering it on.
>>
>>
>>
>> When the line keys flash, key go of pound and enter: 123456789*0# , which
>> should erase the configuration.
>>
>>
>>
>> If you observe that it is still showing internal information, try
>> 3491672850*# , which in my experience rips it down to a bootstrap, but,
>> I’ve never loaded the term default on it to see if there’s anything left by
>> the time it recovers.
>>
>>
>>
>> Best,
>>
>>
>>
>> Adam
>>
>>
>>
>> *From:* cisco-voip  *On Behalf Of *Riley,
>> Sean
>> *Sent:* Monday, June 8, 2020 3:59 PM
>> *To:* cisco-voip@puck.nether.net
>> *Subject:* [cisco-voip] 7900 Factory Reset w/out connecting to the
>> network
>>
>>
>>
>> We are finally refreshing our 7970’s.  We wanted to factory reset the old
>> phones before sending out for scrap.  Is there a way to factory reset
>> without having to connect to the network?
>>
>>
>>
>> Thanks.
>>
>>
>>
>> Sean.
>> ___
>> cisco-voip mailing list
>> cisco-voip@puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
> ___
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> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
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Re: [cisco-voip] [EXTERNAL] Re: 7900 Factory Reset w/out connecting to the network

[JASON BURWELL via cisco-voip]

They do. We had to set up a stand-alone TFTP server with options Enabled on a 
dummy network. When you do the factory reset it picks up all the attributes 
from the dummy network instead of the production network and cashes those. 
According to TAC that was the only way to do a factory reset and Production 
data wipe on a 7900 phone although I have received incorrect before.

On Jun 8, 2020, at 5:13 PM, Anthony Holloway  
wrote:


CAUTION: This email originated outside of Founders Federal Credit Union. Do not 
click links or open attachments unless you recognize the sender and know the 
content is safe.

Adam,  I've always been under the impression that either of these options 
require DHCP Option 150 with a working TFTP and files to work properly.  Are 
you saying they don't?  I've never tested it though.


On Mon, Jun 8, 2020 at 3:26 PM Pawlowski, Adam 
mailto:aj...@buffalo.edu>> wrote:
Sean,

The two codes for it, are to hold the pound key when powering it on.

When the line keys flash, key go of pound and enter: 123456789*0# , which 
should erase the configuration.

If you observe that it is still showing internal information, try 3491672850*# 
, which in my experience rips it down to a bootstrap, but, I’ve never loaded 
the term default on it to see if there’s anything left by the time it recovers.

Best,

Adam

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Riley, Sean
Sent: Monday, June 8, 2020 3:59 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] 7900 Factory Reset w/out connecting to the network

We are finally refreshing our 7970’s.  We wanted to factory reset the old 
phones before sending out for scrap.  Is there a way to factory reset without 
having to connect to the network?

Thanks.

Sean.
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Re: [cisco-voip] 7900 Factory Reset w/out connecting to the network

[Anthony Holloway]

Adam,  I've always been under the impression that either of these options
require DHCP Option 150 with a working TFTP and files to work properly.
Are you saying they don't?  I've never tested it though.


On Mon, Jun 8, 2020 at 3:26 PM Pawlowski, Adam  wrote:

> Sean,
>
>
>
> The two codes for it, are to hold the pound key when powering it on.
>
>
>
> When the line keys flash, key go of pound and enter: 123456789*0# , which
> should erase the configuration.
>
>
>
> If you observe that it is still showing internal information, try
> 3491672850*# , which in my experience rips it down to a bootstrap, but,
> I’ve never loaded the term default on it to see if there’s anything left by
> the time it recovers.
>
>
>
> Best,
>
>
>
> Adam
>
>
>
> *From:* cisco-voip  *On Behalf Of *Riley,
> Sean
> *Sent:* Monday, June 8, 2020 3:59 PM
> *To:* cisco-voip@puck.nether.net
> *Subject:* [cisco-voip] 7900 Factory Reset w/out connecting to the network
>
>
>
> We are finally refreshing our 7970’s.  We wanted to factory reset the old
> phones before sending out for scrap.  Is there a way to factory reset
> without having to connect to the network?
>
>
>
> Thanks.
>
>
>
> Sean.
> ___
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
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Re: [cisco-voip] 7900 Factory Reset w/out connecting to the network

[Pawlowski, Adam]

Sean,

The two codes for it, are to hold the pound key when powering it on.

When the line keys flash, key go of pound and enter: 123456789*0# , which 
should erase the configuration.

If you observe that it is still showing internal information, try 3491672850*# 
, which in my experience rips it down to a bootstrap, but, I've never loaded 
the term default on it to see if there's anything left by the time it recovers.

Best,

Adam

From: cisco-voip  On Behalf Of Riley, Sean
Sent: Monday, June 8, 2020 3:59 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] 7900 Factory Reset w/out connecting to the network

We are finally refreshing our 7970's.  We wanted to factory reset the old 
phones before sending out for scrap.  Is there a way to factory reset without 
having to connect to the network?

Thanks.

Sean.
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[cisco-voip] 7900 Factory Reset w/out connecting to the network

[Riley, Sean]

We are finally refreshing our 7970's.  We wanted to factory reset the old 
phones before sending out for scrap.  Is there a way to factory reset without 
having to connect to the network?

Thanks.

Sean.
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Re: [cisco-voip] CAD to Finesse Utility

[Matthew Loraditch]

Go figure this would be the customer with no custom reason codes, no custom 
workflows and one special field in enterprise data.  I think I’ll just handle 
that manually. :P


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  On Behalf Of Matthew 
Loraditch
Sent: Monday, June 8, 2020 12:08 AM
To: Charles Goldsmith 
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] CAD to Finesse Utility

[EXTERNAL]

Thanks. I don’t remember how much this customer has configured so we’ll see as 
I work though it tomorrow and make a call

Get Outlook for iOS

Matthew Loraditch​
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com
 |
e: mloradi...@heliontechnologies.com
[Helion Technologies]
[Facebook]
[Twitter]
[LinkedIn]

From: Charles Goldsmith mailto:w...@woka.us>>
Sent: Monday, June 8, 2020 12:05:28 AM
To: Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>>
Cc: cisco-voip@puck.nether.net 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] CAD to Finesse Utility

[EXTERNAL]

A few months ago, I had contacted the author, Ryan, about 12.0 support, this 
was his reply:

"I haven’t updated the tool since the initial release. It may work, or at least 
get some of the configuration migrated over. It all depends on whether the 
Finesse API has changed since the version I wrote against vs 12.0. I’d try it 
in the lab first and see. Whatever config it migrates is config you don’t have 
to migrate and the rest you can do manually…



HTH."



Customer I was working with chose not to try it, and we migrated manually.



On Sun, Jun 7, 2020 at 10:14 PM Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>> 
wrote:

Does anyone know if this will still work on an upgrade from 10.6 to 12.0? It 
says it doesn’t work in 11.5 but no mention of 12.  I’m guessing not, but if 
anyone has unofficially used it, you will save me some time writing a ton of 
junk down!

Matthew Loraditch​
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com
 |
e: mloradi...@heliontechnologies.com
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