Re: [cisco-voip] Field Notice: FN - 70555 - Legacy VoIP Mode and iOS 13 Apple Push Notification Service Changes That Affect Cisco Jabber, Cisco Webex Teams, Cisco Unified Communications Manager and IM

[Lelio Fulgenzi]

Yes, we have SCCM for about 1/3 of our client desktops. The others are locally 
administered.

Our SCCM team are quite busy and prioritize things accordingly. I’m hoping to 
get some points with free coffee the next time around so I can get my build 
done quicker. 😉

The biggest thing I found was that we really needed to deploy with UPN disabled 
and the CLEAR=1, which meant building an install file for those non-managed 
clients. Which meant, if I wanted to avoid security issues, signing the build 
with an EV code signing cert. The guys at DigiCert were cool, and helped me 
along. But dang it if I remember all those steps.




From: Pawlowski, Adam 
Sent: Friday, May 15, 2020 11:47 AM
To: Lelio Fulgenzi ; Anthony Holloway 

Cc: cisco-voip voyp list 
Subject: RE: [cisco-voip] Field Notice: FN - 70555 - Legacy VoIP Mode and iOS 
13 Apple Push Notification Service Changes That Affect Cisco Jabber, Cisco 
Webex Teams, Cisco Unified Communications Manager and IM & Presence Service, 
and Cisco Expressway - Software...

CAUTION: This email originated from outside of the University of Guelph. Do not 
click links or open attachments unless you recognize the sender and know the 
content is safe. If in doubt, forward suspicious emails to 
ith...@uoguelph.ca<mailto:ith...@uoguelph.ca>

Yeah that was a good one.

Back when I did support on a selection of lucent legend, partner acs, etc  
people were on our case the day DST flipped over to fix that clock on the phone 
right away.

Used to have to drive around and plug a console into some of them because the 
modem didn’t work or there wasn’t one.

I believe we’ve used prime provisioning to some success on our clusters as well.

Jabber client upgrades …. Uhhh well I hope you have a management system like 
SCCM or something. The administrator requirement really stings for these things.




From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Lelio Fulgenzi
Sent: Friday, May 15, 2020 11:32 AM
To: Anthony Holloway 
mailto:avholloway+cisco-v...@gmail.com>>
Cc: cisco-voip voyp list 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Field Notice: FN - 70555 - Legacy VoIP Mode and iOS 
13 Apple Push Notification Service Changes That Affect Cisco Jabber, Cisco 
Webex Teams, Cisco Unified Communications Manager and IM & Presence Service, 
and Cisco Expressway - Software...


We’ve moved to APNs. But we’re still going to have to upgrade all our severs. :(

And clients. At least mobile clients upgrade auto.

This reminds me more of daylight savings time and all those cop files and 
restarts.

Sent from my iPhone

On May 15, 2020, at 11:11 AM, Anthony Holloway 
mailto:avholloway+cisco-v...@gmail.com>> wrote:

CAUTION: This email originated from outside of the University of Guelph. Do not 
click links or open attachments unless you recognize the sender and know the 
content is safe. If in doubt, forward suspicious emails to 
ith...@uoguelph.ca<mailto:ith...@uoguelph.ca>

What's funny is, this has been going on for like 4 years now.

But just like we, as kids, always waited until the last day to complete our 
science fair projects, we wait on securing LDAP, moving to O365's oauth, and 
enabling APNs.

On Fri, May 15, 2020 at 9:49 AM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

Like we didn’t have enough to worry about.


https://www.cisco.com/c/en/us/support/docs/field-notices/705/fn70555.html


Sent from my iPhone
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Re: [cisco-voip] Field Notice: FN - 70555 - Legacy VoIP Mode and iOS 13 Apple Push Notification Service Changes That Affect Cisco Jabber, Cisco Webex Teams, Cisco Unified Communications Manager and IM

[Pawlowski, Adam]

Yeah that was a good one.

Back when I did support on a selection of lucent legend, partner acs, etc  
people were on our case the day DST flipped over to fix that clock on the phone 
right away.

Used to have to drive around and plug a console into some of them because the 
modem didn’t work or there wasn’t one.

I believe we’ve used prime provisioning to some success on our clusters as well.

Jabber client upgrades …. Uhhh well I hope you have a management system like 
SCCM or something. The administrator requirement really stings for these things.




From: cisco-voip  On Behalf Of Lelio 
Fulgenzi
Sent: Friday, May 15, 2020 11:32 AM
To: Anthony Holloway 
Cc: cisco-voip voyp list 
Subject: Re: [cisco-voip] Field Notice: FN - 70555 - Legacy VoIP Mode and iOS 
13 Apple Push Notification Service Changes That Affect Cisco Jabber, Cisco 
Webex Teams, Cisco Unified Communications Manager and IM & Presence Service, 
and Cisco Expressway - Software...


We’ve moved to APNs. But we’re still going to have to upgrade all our severs. :(

And clients. At least mobile clients upgrade auto.

This reminds me more of daylight savings time and all those cop files and 
restarts.

Sent from my iPhone


On May 15, 2020, at 11:11 AM, Anthony Holloway 
mailto:avholloway+cisco-v...@gmail.com>> wrote:

CAUTION: This email originated from outside of the University of Guelph. Do not 
click links or open attachments unless you recognize the sender and know the 
content is safe. If in doubt, forward suspicious emails to 
ith...@uoguelph.ca<mailto:ith...@uoguelph.ca>

What's funny is, this has been going on for like 4 years now.

But just like we, as kids, always waited until the last day to complete our 
science fair projects, we wait on securing LDAP, moving to O365's oauth, and 
enabling APNs.

On Fri, May 15, 2020 at 9:49 AM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

Like we didn’t have enough to worry about.


https://www.cisco.com/c/en/us/support/docs/field-notices/705/fn70555.html


Sent from my iPhone
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Re: [cisco-voip] Field Notice: FN - 70555 - Legacy VoIP Mode and iOS 13 Apple Push Notification Service Changes That Affect Cisco Jabber, Cisco Webex Teams, Cisco Unified Communications Manager and IM

[Lelio Fulgenzi]

Right now, it’s competing times.

Everything is prioritized.

It’s crazy.

Sent from my iPhone

On May 15, 2020, at 11:27 AM, Pawlowski, Adam  wrote:



CAUTION: This email originated from outside of the University of Guelph. Do not 
click links or open attachments unless you recognize the sender and know the 
content is safe. If in doubt, forward suspicious emails to ith...@uoguelph.ca

I always struggle with the competing schools of thought on keeping things up to 
date.

The network guys don’t want to update anything because of more bugs, but I 
still feel that’s old school where we weren’t talking about the same level of 
exposure and frequency of updates. I like to keep up to date because I don’t 
like digging a hole for myself on features, user doc, bug resolutions, compat, 
device packs etc. And the number of severe issues has rounded off, at least for 
UC where it seems the platforms are largely mature.

The 11.5 train has been great as far as not having too many issues, and having 
a good set of features and such backported into them from 12/12.5.

APNs are a usability thing with Jabber for sure, I don’t know how anyone lives 
with that app and not having that. It would be like going back in time when I 
had my StarTAC and had to look at the flashing LED to see if I’d wandered out 
of service or into an expensive “Roaming” area just to make sure I could 
receive a phone call. No thanks.

Looking forward to future support for push on Android too so we can catch those 
up.



From: cisco-voip  On Behalf Of Anthony 
Holloway
Sent: Friday, May 15, 2020 11:11 AM
To: Lelio Fulgenzi 
Cc: cisco-voip voyp list 
Subject: Re: [cisco-voip] Field Notice: FN - 70555 - Legacy VoIP Mode and iOS 
13 Apple Push Notification Service Changes That Affect Cisco Jabber, Cisco 
Webex Teams, Cisco Unified Communications Manager and IM & Presence Service, 
and Cisco Expressway - Software...

What's funny is, this has been going on for like 4 years now.

But just like we, as kids, always waited until the last day to complete our 
science fair projects, we wait on securing LDAP, moving to O365's oauth, and 
enabling APNs.

On Fri, May 15, 2020 at 9:49 AM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

Like we didn’t have enough to worry about.


https://www.cisco.com/c/en/us/support/docs/field-notices/705/fn70555.html


Sent from my iPhone
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Re: [cisco-voip] Field Notice: FN - 70555 - Legacy VoIP Mode and iOS 13 Apple Push Notification Service Changes That Affect Cisco Jabber, Cisco Webex Teams, Cisco Unified Communications Manager and IM

[Lelio Fulgenzi]

We’ve moved to APNs. But we’re still going to have to upgrade all our severs. :(

And clients. At least mobile clients upgrade auto.

This reminds me more of daylight savings time and all those cop files and 
restarts.

Sent from my iPhone

On May 15, 2020, at 11:11 AM, Anthony Holloway 
 wrote:



CAUTION: This email originated from outside of the University of Guelph. Do not 
click links or open attachments unless you recognize the sender and know the 
content is safe. If in doubt, forward suspicious emails to ith...@uoguelph.ca


What's funny is, this has been going on for like 4 years now.

But just like we, as kids, always waited until the last day to complete our 
science fair projects, we wait on securing LDAP, moving to O365's oauth, and 
enabling APNs.

On Fri, May 15, 2020 at 9:49 AM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

Like we didn’t have enough to worry about.


https://www.cisco.com/c/en/us/support/docs/field-notices/705/fn70555.html


Sent from my iPhone
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Re: [cisco-voip] Field Notice: FN - 70555 - Legacy VoIP Mode and iOS 13 Apple Push Notification Service Changes That Affect Cisco Jabber, Cisco Webex Teams, Cisco Unified Communications Manager and IM

[Pawlowski, Adam]

Yes, this has been a thing for us in the past, if we didn't schedule SU 
upgrades and try and get them in there, moving forward a few SUs would take a 
ton more time to go through notes, updates, etc. 

This also got us though when you're expected to use a device pack to enable a 
device or a feature (say, turning off the call blacklist feature in the 12.8 
firmware releases for the 8800 series) and you're behind where that wants you 
to be to run it.

I feel like you almost have to update to these things, and we're trying to get 
a better cadence for it to feel out the org for opportunity. Downtimes aren't 
too bad on SU updates, assuming you don't hit the VMWare bug or run out of 
partition space, but there are always some number of phones that wander off and 
don't return, or Jabber quirks.



-Original Message-
From: Lelio Fulgenzi  
Sent: Friday, May 15, 2020 10:53 AM
To: Pawlowski, Adam 
Cc: cisco-voip voyp list 
Subject: Re: Field Notice: FN - 70555 - Legacy VoIP Mode and iOS 13 Apple Push 
Notification Service Changes That Affect Cisco Jabber, Cisco Webex Teams, Cisco 
Unified Communications Manager and IM & Presence Service, and Cisco Expressway 
- Software Upg...


I guess depending what version you’re running. 

But it looks like unless you’re at the latest and greatest SU, you’re upgrading 
quite a bit. 



Sent from my iPhone

> On May 15, 2020, at 10:49 AM, Pawlowski, Adam  wrote:
> 
> CAUTION: This email originated from outside of the University of Guelph. Do 
> not click links or open attachments unless you recognize the sender and know 
> the content is safe. If in doubt, forward suspicious emails to 
> ith...@uoguelph.ca
> 
> 
> This one is on easy mode compared to some of these things, at least from my 
> reading of it.
> 
> 
> 
> -Original Message-
> From: cisco-voip  On Behalf Of Lelio 
> Fulgenzi
> Sent: Friday, May 15, 2020 10:48 AM
> To: cisco-voip voyp list 
> Subject: [cisco-voip] Field Notice: FN - 70555 - Legacy VoIP Mode and iOS 13 
> Apple Push Notification Service Changes That Affect Cisco Jabber, Cisco Webex 
> Teams, Cisco Unified Communications Manager and IM & Presence Service, and 
> Cisco Expressway - Software Upg...
> 
> 
> Like we didn’t have enough to worry about. 
> 
> 
> https://www.cisco.com/c/en/us/support/docs/field-notices/705/fn70555.html
> 
> 
> Sent from my iPhone
> ___
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Re: [cisco-voip] Field Notice: FN - 70555 - Legacy VoIP Mode and iOS 13 Apple Push Notification Service Changes That Affect Cisco Jabber, Cisco Webex Teams, Cisco Unified Communications Manager and IM

[Pawlowski, Adam]

I always struggle with the competing schools of thought on keeping things up to 
date.

The network guys don’t want to update anything because of more bugs, but I 
still feel that’s old school where we weren’t talking about the same level of 
exposure and frequency of updates. I like to keep up to date because I don’t 
like digging a hole for myself on features, user doc, bug resolutions, compat, 
device packs etc. And the number of severe issues has rounded off, at least for 
UC where it seems the platforms are largely mature.

The 11.5 train has been great as far as not having too many issues, and having 
a good set of features and such backported into them from 12/12.5.

APNs are a usability thing with Jabber for sure, I don’t know how anyone lives 
with that app and not having that. It would be like going back in time when I 
had my StarTAC and had to look at the flashing LED to see if I’d wandered out 
of service or into an expensive “Roaming” area just to make sure I could 
receive a phone call. No thanks.

Looking forward to future support for push on Android too so we can catch those 
up.



From: cisco-voip  On Behalf Of Anthony 
Holloway
Sent: Friday, May 15, 2020 11:11 AM
To: Lelio Fulgenzi 
Cc: cisco-voip voyp list 
Subject: Re: [cisco-voip] Field Notice: FN - 70555 - Legacy VoIP Mode and iOS 
13 Apple Push Notification Service Changes That Affect Cisco Jabber, Cisco 
Webex Teams, Cisco Unified Communications Manager and IM & Presence Service, 
and Cisco Expressway - Software...

What's funny is, this has been going on for like 4 years now.

But just like we, as kids, always waited until the last day to complete our 
science fair projects, we wait on securing LDAP, moving to O365's oauth, and 
enabling APNs.

On Fri, May 15, 2020 at 9:49 AM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

Like we didn’t have enough to worry about.


https://www.cisco.com/c/en/us/support/docs/field-notices/705/fn70555.html


Sent from my iPhone
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Re: [cisco-voip] Field Notice: FN - 70555 - Legacy VoIP Mode and iOS 13 Apple Push Notification Service Changes That Affect Cisco Jabber, Cisco Webex Teams, Cisco Unified Communications Manager and IM

[Anthony Holloway]

What's funny is, this has been going on for like 4 years now.

But just like we, as kids, always waited until the last day to complete our
science fair projects, we wait on securing LDAP, moving to O365's oauth,
and enabling APNs.

On Fri, May 15, 2020 at 9:49 AM Lelio Fulgenzi  wrote:

>
> Like we didn’t have enough to worry about.
>
>
> https://www.cisco.com/c/en/us/support/docs/field-notices/705/fn70555.html
>
>
> Sent from my iPhone
> ___
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>
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Re: [cisco-voip] Field Notice: FN - 70555 - Legacy VoIP Mode and iOS 13 Apple Push Notification Service Changes That Affect Cisco Jabber, Cisco Webex Teams, Cisco Unified Communications Manager and IM

[Lelio Fulgenzi]

I guess depending what version you’re running. 

But it looks like unless you’re at the latest and greatest SU, you’re upgrading 
quite a bit. 



Sent from my iPhone

> On May 15, 2020, at 10:49 AM, Pawlowski, Adam  wrote:
> 
> CAUTION: This email originated from outside of the University of Guelph. Do 
> not click links or open attachments unless you recognize the sender and know 
> the content is safe. If in doubt, forward suspicious emails to 
> ith...@uoguelph.ca
> 
> 
> This one is on easy mode compared to some of these things, at least from my 
> reading of it.
> 
> 
> 
> -Original Message-
> From: cisco-voip  On Behalf Of Lelio 
> Fulgenzi
> Sent: Friday, May 15, 2020 10:48 AM
> To: cisco-voip voyp list 
> Subject: [cisco-voip] Field Notice: FN - 70555 - Legacy VoIP Mode and iOS 13 
> Apple Push Notification Service Changes That Affect Cisco Jabber, Cisco Webex 
> Teams, Cisco Unified Communications Manager and IM & Presence Service, and 
> Cisco Expressway - Software Upg...
> 
> 
> Like we didn’t have enough to worry about. 
> 
> 
> https://www.cisco.com/c/en/us/support/docs/field-notices/705/fn70555.html
> 
> 
> Sent from my iPhone
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Re: [cisco-voip] Field Notice: FN - 70555 - Legacy VoIP Mode and iOS 13 Apple Push Notification Service Changes That Affect Cisco Jabber, Cisco Webex Teams, Cisco Unified Communications Manager and IM

[Pawlowski, Adam]

This one is on easy mode compared to some of these things, at least from my 
reading of it.



-Original Message-
From: cisco-voip  On Behalf Of Lelio 
Fulgenzi
Sent: Friday, May 15, 2020 10:48 AM
To: cisco-voip voyp list 
Subject: [cisco-voip] Field Notice: FN - 70555 - Legacy VoIP Mode and iOS 13 
Apple Push Notification Service Changes That Affect Cisco Jabber, Cisco Webex 
Teams, Cisco Unified Communications Manager and IM & Presence Service, and 
Cisco Expressway - Software Upg...


Like we didn’t have enough to worry about. 


https://www.cisco.com/c/en/us/support/docs/field-notices/705/fn70555.html


Sent from my iPhone
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[cisco-voip] Field Notice: FN - 70555 - Legacy VoIP Mode and iOS 13 Apple Push Notification Service Changes That Affect Cisco Jabber, Cisco Webex Teams, Cisco Unified Communications Manager and IM & P

[Lelio Fulgenzi]

Like we didn’t have enough to worry about. 


https://www.cisco.com/c/en/us/support/docs/field-notices/705/fn70555.html


Sent from my iPhone
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