Re: [cisco-voip] Message when call forward all to vociemail
This looks like a CUCM call routing issue. I doubt CUC logs or queries will help. The DN 5000, can you run a route plan report and see where it shows up? In a Call Forward scenario including CFA, you can specify a different CSS than a normal would use so it's possible that call flow is different for a CFA vs a normal call even when dialing the same number. +Chris TME - MediaSense and Unity Connection From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of leslie.me...@lvs1.com Sent: Friday, August 08, 2014 12:45 PM To: cisco-voip (cisco-voip@puck.nether.net) Subject: [cisco-voip] Message when call forward all to vociemail I am trying to track down if this is an actual loop or not. I have gone through all the voicemail ports and the configuration as well as Unity and cannot see where the issue lies. The call goes to voicemail fine and there seem to be no issues. Would there be a SQL command I could run to help me find anything this is related to the extension ? Cheers Leslie ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Message when call forward all to vociemail
That's the strange part there is nothing coming back in the route plat report or Extension report Leslie Meade .. Mobile:778.228.4339 | Main: 604.676.5239 Email: leslie.me...@lvs1.commailto:leslie.me...@lvs1.com From: Chris Ward (chrward) [mailto:chrw...@cisco.com] Sent: Friday, August 08, 2014 10:04 AM To: Leslie Meade; cisco-voip (cisco-voip@puck.nether.net) Subject: RE: Message when call forward all to vociemail This looks like a CUCM call routing issue. I doubt CUC logs or queries will help. The DN 5000, can you run a route plan report and see where it shows up? In a Call Forward scenario including CFA, you can specify a different CSS than a normal would use so it's possible that call flow is different for a CFA vs a normal call even when dialing the same number. +Chris TME - MediaSense and Unity Connection From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of leslie.me...@lvs1.commailto:leslie.me...@lvs1.com Sent: Friday, August 08, 2014 12:45 PM To: cisco-voip (cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net) Subject: [cisco-voip] Message when call forward all to vociemail I am trying to track down if this is an actual loop or not. I have gone through all the voicemail ports and the configuration as well as Unity and cannot see where the issue lies. The call goes to voicemail fine and there seem to be no issues. Would there be a SQL command I could run to help me find anything this is related to the extension ? Cheers Leslie ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Message when call forward all to vociemail
CallManager traces will probably show the source of the loop. On Fri, Aug 8, 2014 at 12:45 PM, Leslie Meade leslie.me...@lvs1.com wrote: I am trying to track down if this is an actual loop or not. I have gone through all the voicemail ports and the configuration as well as Unity and cannot see where the issue lies. The call goes to voicemail fine and there seem to be no issues. Would there be a SQL command I could run to help me find anything this is related to the extension ? Cheers Leslie ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Message when call forward all to vociemail
5000 doesn't show up at all? Not even once? What about 5XXX or 50XX or 500X? +Chris TME - MediaSense and Unity Connection From: leslie.me...@lvs1.com Sent: Friday, August 08, 2014 1:06 PM To: Chris Ward (chrward); cisco-voip (cisco-voip@puck.nether.net) Subject: RE: Message when call forward all to vociemail That's the strange part there is nothing coming back in the route plat report or Extension report Leslie Meade .. Mobile:778.228.4339 | Main: 604.676.5239 Email: leslie.me...@lvs1.commailto:leslie.me...@lvs1.com From: Chris Ward (chrward) [mailto:chrw...@cisco.com] Sent: Friday, August 08, 2014 10:04 AM To: Leslie Meade; cisco-voip (cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net) Subject: RE: Message when call forward all to vociemail This looks like a CUCM call routing issue. I doubt CUC logs or queries will help. The DN 5000, can you run a route plan report and see where it shows up? In a Call Forward scenario including CFA, you can specify a different CSS than a normal would use so it's possible that call flow is different for a CFA vs a normal call even when dialing the same number. +Chris TME - MediaSense and Unity Connection From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of leslie.me...@lvs1.commailto:leslie.me...@lvs1.com Sent: Friday, August 08, 2014 12:45 PM To: cisco-voip (cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net) Subject: [cisco-voip] Message when call forward all to vociemail I am trying to track down if this is an actual loop or not. I have gone through all the voicemail ports and the configuration as well as Unity and cannot see where the issue lies. The call goes to voicemail fine and there seem to be no issues. Would there be a SQL command I could run to help me find anything this is related to the extension ? Cheers Leslie ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
