[cisco-voip] Need help with SIP FAX Configuration.
Hi Everyone, Has any body experiencing configuring RICOH MP C5503 for SIP FAX on Either CUCM as 3th party SIP or on voice gateway? 11.0 CUCM SIP FAX: RICOH MP C5503 Voice router 4431. I have configured Route Pattern in CUCM and pointed the router group and then to the voice gateway. I configured Dial peer in voice router but when I dial the FAX is not picking up. When I try to dial out, nothing is happening as well. Dial Peer as shown below: dial-peer voice 500 voip description Ricoh 072 destination-pattern 10 digit # session protocol sipv2 session target ipv4:x.x.x.x voice-class codec 1 dtmf-relay rtp-nte no vad ! dial-peer voice 501 voip description Ricoh 073 destination-pattern 10 digit # session protocol sipv2 session target ipv4:x.x.x.x voice-class codec 1 dtmf-relay rtp-nte I'm just wondering if I'm missing any configuration. if you can point to the any document that I can follow to make sure everything is setup correctly, that would be appreciated. ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Need help with SIP FAX Configuration.
Check if the call is being answered first. The first step of a fax call is the voice call getting established, and then getting escalated to a fax call. So usual troubleshooting for a voice call to see why the call is not answered. The next step is to check what protocol of fax you are using and check if that is configured correctly end-to-end. On 1 November 2017 at 02:11, Hamu Ebiso wrote: > Hi Everyone, > > > Has any body experiencing configuring RICOH MP C5503 for SIP FAX on > Either CUCM as 3th party SIP or on voice gateway? > > > 11.0 CUCM > > SIP FAX: RICOH MP C5503 > > Voice router 4431. > > > I have configured Route Pattern in CUCM and pointed the router group and > then to the voice gateway. > > I configured Dial peer in voice router but when I dial the FAX is not > picking up. When I try to dial out, nothing is happening as well. > > > Dial Peer as shown below: > > dial-peer voice 500 voip > description Ricoh 072 > destination-pattern 10 digit # > session protocol sipv2 > session target ipv4:x.x.x.x > voice-class codec 1 > dtmf-relay rtp-nte > no vad > ! > dial-peer voice 501 voip > description Ricoh 073 > destination-pattern 10 digit # > session protocol sipv2 > session target ipv4:x.x.x.x > voice-class codec 1 > dtmf-relay rtp-nte > > I'm just wondering if I'm missing any configuration. > > > if you can point to the any document that I can follow to make sure > everything is setup correctly, that would be appreciated. > > > > > ___ > cisco-voip mailing list > cisco-voip@puck.nether.net > https://puck.nether.net/mailman/listinfo/cisco-voip > > ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Need help with SIP FAX Configuration.
I did turn on debug and made inbound call and see that gateway is sending 3 invite but not getting any response. The other question is, has anyone configured any SIP FAX as 3rd party sip device in CUCM? Is that even capable. thanks Hamu From: Sreekanth Sent: Wednesday, November 1, 2017 3:01 AM To: Hamu Ebiso Cc: cisco-voip voyp list Subject: Re: [cisco-voip] Need help with SIP FAX Configuration. Check if the call is being answered first. The first step of a fax call is the voice call getting established, and then getting escalated to a fax call. So usual troubleshooting for a voice call to see why the call is not answered. The next step is to check what protocol of fax you are using and check if that is configured correctly end-to-end. On 1 November 2017 at 02:11, Hamu Ebiso mailto:hebiso2...@hotmail.com>> wrote: Hi Everyone, Has any body experiencing configuring RICOH MP C5503 for SIP FAX on Either CUCM as 3th party SIP or on voice gateway? 11.0 CUCM SIP FAX: RICOH MP C5503 Voice router 4431. I have configured Route Pattern in CUCM and pointed the router group and then to the voice gateway. I configured Dial peer in voice router but when I dial the FAX is not picking up. When I try to dial out, nothing is happening as well. Dial Peer as shown below: dial-peer voice 500 voip description Ricoh 072 destination-pattern 10 digit # session protocol sipv2 session target ipv4:x.x.x.x voice-class codec 1 dtmf-relay rtp-nte no vad ! dial-peer voice 501 voip description Ricoh 073 destination-pattern 10 digit # session protocol sipv2 session target ipv4:x.x.x.x voice-class codec 1 dtmf-relay rtp-nte I'm just wondering if I'm missing any configuration. if you can point to the any document that I can follow to make sure everything is setup correctly, that would be appreciated. ___ cisco-voip mailing list cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Need help with SIP FAX Configuration.
Where is the gateway sending the INVITE? Is that going to the service provider or CUCM? Here's a discussion on support forums regarding Ricoh SIP fax device. https://supportforums.cisco.com/t5/ip-telephony/cucm-7-1-help-configuring-ricoh-ip-fax/td-p/1582086 As long as it sends a re-invite for voice call -> fax escalation, and responds to invites for fax escalation, the calls will work fine. On 1 November 2017 at 17:51, Hamu Ebiso wrote: > I did turn on debug and made inbound call and see that gateway is sending > 3 invite but not getting any response. > > > The other question is, has anyone configured any SIP FAX as 3rd party sip > device in CUCM? Is that even capable. > > > thanks > > Hamu > > > -- > *From:* Sreekanth > *Sent:* Wednesday, November 1, 2017 3:01 AM > *To:* Hamu Ebiso > *Cc:* cisco-voip voyp list > *Subject:* Re: [cisco-voip] Need help with SIP FAX Configuration. > > Check if the call is being answered first. The first step of a fax call is > the voice call getting established, and then getting escalated to a fax > call. > So usual troubleshooting for a voice call to see why the call is not > answered. > The next step is to check what protocol of fax you are using and check if > that is configured correctly end-to-end. > > On 1 November 2017 at 02:11, Hamu Ebiso wrote: > >> Hi Everyone, >> >> >> Has any body experiencing configuring RICOH MP C5503 for SIP FAX on >> Either CUCM as 3th party SIP or on voice gateway? >> >> >> 11.0 CUCM >> >> SIP FAX: RICOH MP C5503 >> >> Voice router 4431. >> >> >> I have configured Route Pattern in CUCM and pointed the router group and >> then to the voice gateway. >> >> I configured Dial peer in voice router but when I dial the FAX is not >> picking up. When I try to dial out, nothing is happening as well. >> >> >> Dial Peer as shown below: >> >> dial-peer voice 500 voip >> description Ricoh 072 >> destination-pattern 10 digit # >> session protocol sipv2 >> session target ipv4:x.x.x.x >> voice-class codec 1 >> dtmf-relay rtp-nte >> no vad >> ! >> dial-peer voice 501 voip >> description Ricoh 073 >> destination-pattern 10 digit # >> session protocol sipv2 >> session target ipv4:x.x.x.x >> voice-class codec 1 >> dtmf-relay rtp-nte >> >> I'm just wondering if I'm missing any configuration. >> >> >> if you can point to the any document that I can follow to make sure >> everything is setup correctly, that would be appreciated. >> >> >> >> >> ___ >> cisco-voip mailing list >> cisco-voip@puck.nether.net >> https://puck.nether.net/mailman/listinfo/cisco-voip >> >> > ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Need help with SIP FAX Configuration.
yes he gateway is sending INVITE 3 times and then failing. It's going to Service provider. The only configurations is route pattern which is pointing to route group and the route group is pointing the voicegateway. thanks Hamu From: Sreekanth Sent: Wednesday, November 1, 2017 8:08 AM To: Hamu Ebiso Cc: cisco-voip voyp list Subject: Re: [cisco-voip] Need help with SIP FAX Configuration. Where is the gateway sending the INVITE? Is that going to the service provider or CUCM? Here's a discussion on support forums regarding Ricoh SIP fax device. https://supportforums.cisco.com/t5/ip-telephony/cucm-7-1-help-configuring-ricoh-ip-fax/td-p/1582086 CUCM 7.1 - Help Configuring Ricoh IP Fa... - Cisco Support ...<https://supportforums.cisco.com/t5/ip-telephony/cucm-7-1-help-configuring-ricoh-ip-fax/td-p/1582086> supportforums.cisco.com Greetings! I have a number of Ricoh Multifunction Printers that support H.323/SIP IP-Fax capabilities. I would like to be able to use them with my CUCM 7.1 and 2821 ... As long as it sends a re-invite for voice call -> fax escalation, and responds to invites for fax escalation, the calls will work fine. On 1 November 2017 at 17:51, Hamu Ebiso mailto:hebiso2...@hotmail.com>> wrote: I did turn on debug and made inbound call and see that gateway is sending 3 invite but not getting any response. The other question is, has anyone configured any SIP FAX as 3rd party sip device in CUCM? Is that even capable. thanks Hamu From: Sreekanth mailto:sknt...@gmail.com>> Sent: Wednesday, November 1, 2017 3:01 AM To: Hamu Ebiso Cc: cisco-voip voyp list Subject: Re: [cisco-voip] Need help with SIP FAX Configuration. Check if the call is being answered first. The first step of a fax call is the voice call getting established, and then getting escalated to a fax call. So usual troubleshooting for a voice call to see why the call is not answered. The next step is to check what protocol of fax you are using and check if that is configured correctly end-to-end. On 1 November 2017 at 02:11, Hamu Ebiso mailto:hebiso2...@hotmail.com>> wrote: Hi Everyone, Has any body experiencing configuring RICOH MP C5503 for SIP FAX on Either CUCM as 3th party SIP or on voice gateway? 11.0 CUCM SIP FAX: RICOH MP C5503 Voice router 4431. I have configured Route Pattern in CUCM and pointed the router group and then to the voice gateway. I configured Dial peer in voice router but when I dial the FAX is not picking up. When I try to dial out, nothing is happening as well. Dial Peer as shown below: dial-peer voice 500 voip description Ricoh 072 destination-pattern 10 digit # session protocol sipv2 session target ipv4:x.x.x.x voice-class codec 1 dtmf-relay rtp-nte no vad ! dial-peer voice 501 voip description Ricoh 073 destination-pattern 10 digit # session protocol sipv2 session target ipv4:x.x.x.x voice-class codec 1 dtmf-relay rtp-nte I'm just wondering if I'm missing any configuration. if you can point to the any document that I can follow to make sure everything is setup correctly, that would be appreciated. ___ cisco-voip mailing list cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Need help with SIP FAX Configuration.
I did setup Ricoh SIP-FAX as a Third-Party SIP Device per instruction but not registering to CUCM. Thanks hamu From: Sreekanth Sent: Wednesday, November 1, 2017 8:08 AM To: Hamu Ebiso Cc: cisco-voip voyp list Subject: Re: [cisco-voip] Need help with SIP FAX Configuration. Where is the gateway sending the INVITE? Is that going to the service provider or CUCM? Here's a discussion on support forums regarding Ricoh SIP fax device. https://supportforums.cisco.com/t5/ip-telephony/cucm-7-1-help-configuring-ricoh-ip-fax/td-p/1582086 CUCM 7.1 - Help Configuring Ricoh IP Fa... - Cisco Support ...<https://supportforums.cisco.com/t5/ip-telephony/cucm-7-1-help-configuring-ricoh-ip-fax/td-p/1582086> supportforums.cisco.com Greetings! I have a number of Ricoh Multifunction Printers that support H.323/SIP IP-Fax capabilities. I would like to be able to use them with my CUCM 7.1 and 2821 ... As long as it sends a re-invite for voice call -> fax escalation, and responds to invites for fax escalation, the calls will work fine. On 1 November 2017 at 17:51, Hamu Ebiso mailto:hebiso2...@hotmail.com>> wrote: I did turn on debug and made inbound call and see that gateway is sending 3 invite but not getting any response. The other question is, has anyone configured any SIP FAX as 3rd party sip device in CUCM? Is that even capable. thanks Hamu From: Sreekanth mailto:sknt...@gmail.com>> Sent: Wednesday, November 1, 2017 3:01 AM To: Hamu Ebiso Cc: cisco-voip voyp list Subject: Re: [cisco-voip] Need help with SIP FAX Configuration. Check if the call is being answered first. The first step of a fax call is the voice call getting established, and then getting escalated to a fax call. So usual troubleshooting for a voice call to see why the call is not answered. The next step is to check what protocol of fax you are using and check if that is configured correctly end-to-end. On 1 November 2017 at 02:11, Hamu Ebiso mailto:hebiso2...@hotmail.com>> wrote: Hi Everyone, Has any body experiencing configuring RICOH MP C5503 for SIP FAX on Either CUCM as 3th party SIP or on voice gateway? 11.0 CUCM SIP FAX: RICOH MP C5503 Voice router 4431. I have configured Route Pattern in CUCM and pointed the router group and then to the voice gateway. I configured Dial peer in voice router but when I dial the FAX is not picking up. When I try to dial out, nothing is happening as well. Dial Peer as shown below: dial-peer voice 500 voip description Ricoh 072 destination-pattern 10 digit # session protocol sipv2 session target ipv4:x.x.x.x voice-class codec 1 dtmf-relay rtp-nte no vad ! dial-peer voice 501 voip description Ricoh 073 destination-pattern 10 digit # session protocol sipv2 session target ipv4:x.x.x.x voice-class codec 1 dtmf-relay rtp-nte I'm just wondering if I'm missing any configuration. if you can point to the any document that I can follow to make sure everything is setup correctly, that would be appreciated. ___ cisco-voip mailing list cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Need help with SIP FAX Configuration.
Can you explain the setup a bit further? Is the Voice Gateway connecting to a service provider? SIP /ISDN? Are you expecting calls to come in from the service provider, match a 10 digit number and go to the FAX dial-peer? (ie not going to CUCM at all?) Are you using T.38/ G711? TCP / UDP? (Is the FAX expecting TCP which I think is the default dial-peer configuration). Can you share the debug ccsip messages? Cheers Dana From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Hamu Ebiso Sent: Thursday, 2 November 2017 6:04 AM To: Sreekanth Cc: cisco-voip voyp list Subject: Re: [cisco-voip] Need help with SIP FAX Configuration. I did setup Ricoh SIP-FAX as a Third-Party SIP Device per instruction but not registering to CUCM. Thanks hamu From: Sreekanth mailto:sknt...@gmail.com>> Sent: Wednesday, November 1, 2017 8:08 AM To: Hamu Ebiso Cc: cisco-voip voyp list Subject: Re: [cisco-voip] Need help with SIP FAX Configuration. Where is the gateway sending the INVITE? Is that going to the service provider or CUCM? Here's a discussion on support forums regarding Ricoh SIP fax device. https://supportforums.cisco.com/t5/ip-telephony/cucm-7-1-help-configuring-ricoh-ip-fax/td-p/1582086 CUCM 7.1 - Help Configuring Ricoh IP Fa... - Cisco Support ...<https://supportforums.cisco.com/t5/ip-telephony/cucm-7-1-help-configuring-ricoh-ip-fax/td-p/1582086> supportforums.cisco.com Greetings! I have a number of Ricoh Multifunction Printers that support H.323/SIP IP-Fax capabilities. I would like to be able to use them with my CUCM 7.1 and 2821 ... As long as it sends a re-invite for voice call -> fax escalation, and responds to invites for fax escalation, the calls will work fine. On 1 November 2017 at 17:51, Hamu Ebiso mailto:hebiso2...@hotmail.com>> wrote: I did turn on debug and made inbound call and see that gateway is sending 3 invite but not getting any response. The other question is, has anyone configured any SIP FAX as 3rd party sip device in CUCM? Is that even capable. thanks Hamu From: Sreekanth mailto:sknt...@gmail.com>> Sent: Wednesday, November 1, 2017 3:01 AM To: Hamu Ebiso Cc: cisco-voip voyp list Subject: Re: [cisco-voip] Need help with SIP FAX Configuration. Check if the call is being answered first. The first step of a fax call is the voice call getting established, and then getting escalated to a fax call. So usual troubleshooting for a voice call to see why the call is not answered. The next step is to check what protocol of fax you are using and check if that is configured correctly end-to-end. On 1 November 2017 at 02:11, Hamu Ebiso mailto:hebiso2...@hotmail.com>> wrote: Hi Everyone, Has any body experiencing configuring RICOH MP C5503 for SIP FAX on Either CUCM as 3th party SIP or on voice gateway? 11.0 CUCM SIP FAX: RICOH MP C5503 Voice router 4431. I have configured Route Pattern in CUCM and pointed the router group and then to the voice gateway. I configured Dial peer in voice router but when I dial the FAX is not picking up. When I try to dial out, nothing is happening as well. Dial Peer as shown below: dial-peer voice 500 voip description Ricoh 072 destination-pattern 10 digit # session protocol sipv2 session target ipv4:x.x.x.x voice-class codec 1 dtmf-relay rtp-nte no vad ! dial-peer voice 501 voip description Ricoh 073 destination-pattern 10 digit # session protocol sipv2 session target ipv4:x.x.x.x voice-class codec 1 dtmf-relay rtp-nte I'm just wondering if I'm missing any configuration. if you can point to the any document that I can follow to make sure everything is setup correctly, that would be appreciated. ___ cisco-voip mailing list cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Need help with SIP FAX Configuration.
sorry I was out on vocation!! Yes the voice gateway is connected to service provider via ISDN. yes I am expecting calls to come in from the service provider, match a 10 digit number and go to the FAX dial-peer? (ie not going to CUCM at all. I'm using T.38 yes the fax is expecting TCP. onsite contact is not available this week and will attach when the person comes back from vacation. thanks From: Dana Tong Sent: Wednesday, November 1, 2017 4:44 PM To: Hamu Ebiso; Sreekanth Cc: cisco-voip voyp list Subject: RE: [cisco-voip] Need help with SIP FAX Configuration. Can you explain the setup a bit further? Is the Voice Gateway connecting to a service provider? SIP /ISDN? Are you expecting calls to come in from the service provider, match a 10 digit number and go to the FAX dial-peer? (ie not going to CUCM at all?) Are you using T.38/ G711? TCP / UDP? (Is the FAX expecting TCP which I think is the default dial-peer configuration). Can you share the debug ccsip messages? Cheers Dana From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Hamu Ebiso Sent: Thursday, 2 November 2017 6:04 AM To: Sreekanth Cc: cisco-voip voyp list Subject: Re: [cisco-voip] Need help with SIP FAX Configuration. I did setup Ricoh SIP-FAX as a Third-Party SIP Device per instruction but not registering to CUCM. Thanks hamu From: Sreekanth mailto:sknt...@gmail.com>> Sent: Wednesday, November 1, 2017 8:08 AM To: Hamu Ebiso Cc: cisco-voip voyp list Subject: Re: [cisco-voip] Need help with SIP FAX Configuration. Where is the gateway sending the INVITE? Is that going to the service provider or CUCM? Here's a discussion on support forums regarding Ricoh SIP fax device. https://supportforums.cisco.com/t5/ip-telephony/cucm-7-1-help-configuring-ricoh-ip-fax/td-p/1582086 CUCM 7.1 - Help Configuring Ricoh IP Fa... - Cisco Support ...<https://supportforums.cisco.com/t5/ip-telephony/cucm-7-1-help-configuring-ricoh-ip-fax/td-p/1582086> supportforums.cisco.com Greetings! I have a number of Ricoh Multifunction Printers that support H.323/SIP IP-Fax capabilities. I would like to be able to use them with my CUCM 7.1 and 2821 ... As long as it sends a re-invite for voice call -> fax escalation, and responds to invites for fax escalation, the calls will work fine. On 1 November 2017 at 17:51, Hamu Ebiso mailto:hebiso2...@hotmail.com>> wrote: I did turn on debug and made inbound call and see that gateway is sending 3 invite but not getting any response. The other question is, has anyone configured any SIP FAX as 3rd party sip device in CUCM? Is that even capable. thanks Hamu From: Sreekanth mailto:sknt...@gmail.com>> Sent: Wednesday, November 1, 2017 3:01 AM To: Hamu Ebiso Cc: cisco-voip voyp list Subject: Re: [cisco-voip] Need help with SIP FAX Configuration. Check if the call is being answered first. The first step of a fax call is the voice call getting established, and then getting escalated to a fax call. So usual troubleshooting for a voice call to see why the call is not answered. The next step is to check what protocol of fax you are using and check if that is configured correctly end-to-end. On 1 November 2017 at 02:11, Hamu Ebiso mailto:hebiso2...@hotmail.com>> wrote: Hi Everyone, Has any body experiencing configuring RICOH MP C5503 for SIP FAX on Either CUCM as 3th party SIP or on voice gateway? 11.0 CUCM SIP FAX: RICOH MP C5503 Voice router 4431. I have configured Route Pattern in CUCM and pointed the router group and then to the voice gateway. I configured Dial peer in voice router but when I dial the FAX is not picking up. When I try to dial out, nothing is happening as well. Dial Peer as shown below: dial-peer voice 500 voip description Ricoh 072 destination-pattern 10 digit # session protocol sipv2 session target ipv4:x.x.x.x voice-class codec 1 dtmf-relay rtp-nte no vad ! dial-peer voice 501 voip description Ricoh 073 destination-pattern 10 digit # session protocol sipv2 session target ipv4:x.x.x.x voice-class codec 1 dtmf-relay rtp-nte I'm just wondering if I'm missing any configuration. if you can point to the any document that I can follow to make sure everything is setup correctly, that would be appreciated. ___ cisco-voip mailing list cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
