Re: [cisco-voip] UCCX 11.5(1)SU1 released

2017-06-27 Thread Abhiram Kramadhati (akramadh) 
Follow-up:
The team had a webex with Justin and certain issues were identified (thanks 
Justin and Anthony for the logs too!). I’ll update this thread with the 
findings.

Regards,
Abhiram Kramadhati
Technical Solutions Manager, CCBU
CCIE Collaboration # 40065


From: cisco-voip <cisco-voip-boun...@puck.nether.net> on behalf of "Abhiram 
Kramadhati (akramadh)" <akram...@cisco.com>
Date: Tuesday, 20 June 2017 at 10:29 AM
To: Justin Steinberg <jsteinb...@gmail.com>, Anthony Holloway 
<avholloway+cisco-v...@gmail.com>
Cc: "cisco-voip@puck.nether.net" <cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] UCCX 11.5(1)SU1 released

Justin, can you unicast the install/upgrade logs from any of these clusters? 
The defect you are referring to is fixed in 11.5, so that code should not even 
be affecting SU1 unless there was a step upgrade involving 11.5(1). collecting 
the logs now should still be okay, hopefully they haven’t been overwritten.

@Anthony – thanks, appreciate it!

Regards,
Abhiram Kramadhati
Technical Solutions Manager, CCBU
CCIE Collaboration # 40065

From: Justin Steinberg <jsteinb...@gmail.com>
Date: Tuesday, 20 June 2017 at 5:29 AM
To: Anthony Holloway <avholloway+cisco-v...@gmail.com>
Cc: "Abhiram Kramadhati (akramadh)" <akram...@cisco.com>, Matthew Loraditch 
<mloradi...@heliontechnologies.com>, Charles Goldsmith <wo...@justfamily.org>, 
"cisco-voip@puck.nether.net" <cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] UCCX 11.5(1)SU1 released

Atleast you had stock reports :)   I have done four UCCX upgrades 10.x to 
11.5(1)su1es01 and all four resulted in no stock reports after the upgrade. TAC 
root required to fix.

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuy06020

That being said, so far this version has been stable which is a good thing.



On Mon, Jun 19, 2017 at 11:51 AM, Anthony Holloway 
<avholloway+cisco-v...@gmail.com<mailto:avholloway+cisco-v...@gmail.com>> wrote:
I did not open a TAC case, because Matthew was so kind as to have lead me down 
the path to fixing it myself.  I'll see if I can get the logs for you, but 
unicast email.

On a related topic to UCCX v11.5(1)SU1, I'm shocked this is still a problem, 
and that I have to make this change to Finesse. Every. Single. Time.
http://www.cisco.com/c/en/us/support/docs/customer-collaboration/unified-contact-center-express/118823-technote-uccx-00.html

On Sun, Jun 18, 2017 at 3:16 AM Abhiram Kramadhati (akramadh) 
<akram...@cisco.com<mailto:akram...@cisco.com>> wrote:
Did you happen to open TAC cases for this? If yes, can you share the case 
number and if no can you share the install logs folder? Thanks.

From: Anthony Holloway 
<avholloway+cisco-v...@gmail.com<mailto:avholloway%2bcisco-v...@gmail.com>>
Date: Sunday, 18 June 2017 at 12:25 PM
To: Matthew Loraditch 
<mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>>, 
"Abhiram Kramadhati (akramadh)" 
<akram...@cisco.com<mailto:akram...@cisco.com>>, Charles Goldsmith 
<wo...@justfamily.org<mailto:wo...@justfamily.org>>
Cc: "cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>" 
<cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>

Subject: Re: [cisco-voip] UCCX 11.5(1)SU1 released

Aand, one more.  Any Supervisor who was also assigned the Reporting Role, 
lost their Supervisor Group, so the Finesse Gadgets were showing the 
permissions issue still.  Fun times.



On Sat, Jun 17, 2017 at 7:34 PM Anthony Holloway 
<avholloway+cisco-v...@gmail.com<mailto:avholloway%2bcisco-v...@gmail.com>> 
wrote:
I spoke too soon, the Historical Reports are also missing permissions.

Before:
Error! Filename not specified.
After:
Error! Filename not specified.

On Sat, Jun 17, 2017 at 7:27 PM Anthony Holloway 
<avholloway+cisco-v...@gmail.com<mailto:avholloway%2bcisco-v...@gmail.com>> 
wrote:
So, I just hit this error too.

Upgrade was from 10.5(1) to 11.5(1)SU1ES01 and upon first login as Agent to 
Finesse I saw the error:


To fix it, I logged into CUIC and manually added the groups: Agents or 
Supervisors to the appropriate Live Data reports.  Refresh the browser and then 
it worked.

Example below:

Before Fixing It (You can see only Administrators could Exec/Read):
Error! Filename not specified.

After:
Error! Filename not specified.
On Mon, Apr 10, 2017 at 7:22 AM Matthew Loraditch 
<mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>> 
wrote:
And I had to reapply perms to all the reports… I don’t know whether I’m just 
special, but whatever update originally screwed up my CUIC perms (10.6 or 
something there was a bug…) has haunted me ever since. I don’t suppose there is 
a script someone in TAC could run to reapply default perms to everything in 
CUIC??

Matthew G

Re: [cisco-voip] UCCX 11.5(1)SU1 released

2017-06-19 Thread Abhiram Kramadhati (akramadh) 
Justin, can you unicast the install/upgrade logs from any of these clusters? 
The defect you are referring to is fixed in 11.5, so that code should not even 
be affecting SU1 unless there was a step upgrade involving 11.5(1). collecting 
the logs now should still be okay, hopefully they haven’t been overwritten.

@Anthony – thanks, appreciate it!

Regards,
Abhiram Kramadhati
Technical Solutions Manager, CCBU
CCIE Collaboration # 40065

From: Justin Steinberg <jsteinb...@gmail.com>
Date: Tuesday, 20 June 2017 at 5:29 AM
To: Anthony Holloway <avholloway+cisco-v...@gmail.com>
Cc: "Abhiram Kramadhati (akramadh)" <akram...@cisco.com>, Matthew Loraditch 
<mloradi...@heliontechnologies.com>, Charles Goldsmith <wo...@justfamily.org>, 
"cisco-voip@puck.nether.net" <cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] UCCX 11.5(1)SU1 released

Atleast you had stock reports :)   I have done four UCCX upgrades 10.x to 
11.5(1)su1es01 and all four resulted in no stock reports after the upgrade. TAC 
root required to fix.

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuy06020

That being said, so far this version has been stable which is a good thing.



On Mon, Jun 19, 2017 at 11:51 AM, Anthony Holloway 
<avholloway+cisco-v...@gmail.com<mailto:avholloway+cisco-v...@gmail.com>> wrote:
I did not open a TAC case, because Matthew was so kind as to have lead me down 
the path to fixing it myself.  I'll see if I can get the logs for you, but 
unicast email.

On a related topic to UCCX v11.5(1)SU1, I'm shocked this is still a problem, 
and that I have to make this change to Finesse. Every. Single. Time.
http://www.cisco.com/c/en/us/support/docs/customer-collaboration/unified-contact-center-express/118823-technote-uccx-00.html

On Sun, Jun 18, 2017 at 3:16 AM Abhiram Kramadhati (akramadh) 
<akram...@cisco.com<mailto:akram...@cisco.com>> wrote:
Did you happen to open TAC cases for this? If yes, can you share the case 
number and if no can you share the install logs folder? Thanks.

From: Anthony Holloway 
<avholloway+cisco-v...@gmail.com<mailto:avholloway%2bcisco-v...@gmail.com>>
Date: Sunday, 18 June 2017 at 12:25 PM
To: Matthew Loraditch 
<mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>>, 
"Abhiram Kramadhati (akramadh)" 
<akram...@cisco.com<mailto:akram...@cisco.com>>, Charles Goldsmith 
<wo...@justfamily.org<mailto:wo...@justfamily.org>>
Cc: "cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>" 
<cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>

Subject: Re: [cisco-voip] UCCX 11.5(1)SU1 released

Aand, one more.  Any Supervisor who was also assigned the Reporting Role, 
lost their Supervisor Group, so the Finesse Gadgets were showing the 
permissions issue still.  Fun times.



On Sat, Jun 17, 2017 at 7:34 PM Anthony Holloway 
<avholloway+cisco-v...@gmail.com<mailto:avholloway%2bcisco-v...@gmail.com>> 
wrote:
I spoke too soon, the Historical Reports are also missing permissions.

Before:
Error! Filename not specified.
After:
Error! Filename not specified.

On Sat, Jun 17, 2017 at 7:27 PM Anthony Holloway 
<avholloway+cisco-v...@gmail.com<mailto:avholloway%2bcisco-v...@gmail.com>> 
wrote:
So, I just hit this error too.

Upgrade was from 10.5(1) to 11.5(1)SU1ES01 and upon first login as Agent to 
Finesse I saw the error:


To fix it, I logged into CUIC and manually added the groups: Agents or 
Supervisors to the appropriate Live Data reports.  Refresh the browser and then 
it worked.

Example below:

Before Fixing It (You can see only Administrators could Exec/Read):
Error! Filename not specified.

After:
Error! Filename not specified.
On Mon, Apr 10, 2017 at 7:22 AM Matthew Loraditch 
<mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>> 
wrote:
And I had to reapply perms to all the reports… I don’t know whether I’m just 
special, but whatever update originally screwed up my CUIC perms (10.6 or 
something there was a bug…) has haunted me ever since. I don’t suppose there is 
a script someone in TAC could run to reapply default perms to everything in 
CUIC??

Matthew G. Loraditch – CCNP-Voice, CCNA-R, CCDA
Network Engineer
Direct Voice: 443.541.1518<tel:(443)%20541-1518>
Facebook<https://www.facebook.com/heliontech?ref=hl> | 
Twitter<https://twitter.com/HelionTech> | 
LinkedIn<https://www.linkedin.com/company/helion-technologies?trk=top_nav_home> 
| G+<https://plus.google.com/+Heliontechnologies/posts>

From: cisco-voip 
[mailto:cisco-voip-boun...@puck.nether.net<mailto:cisco-voip-boun...@puck.nether.net>]
 On Behalf Of Matthew Loraditch
Sent: Monday, April 10, 2017 7:58 AM
To: Anthony Holloway 
<avholloway+cisco-v...@gmail.com<mailto:avholloway%2bcisco-v...@gmail.com>>; 
Abhiram Kramadhati (a

Re: [cisco-voip] UCCX 11.5(1)SU1 released

2017-06-19 Thread Matthew Loraditch 
My issues eventually led to being told to rebuild the system. So fair warning 
as further upgrades may become even more fun.

Matthew G. Loraditch – CCNP-Voice, CCNA-R, CCDA
Network Engineer
Direct Voice: 443.541.1518

Facebook<https://www.facebook.com/heliontech?ref=hl> | 
Twitter<https://twitter.com/HelionTech> | 
LinkedIn<https://www.linkedin.com/company/helion-technologies?trk=top_nav_home> 
| G+<https://plus.google.com/+Heliontechnologies/posts>

From: Anthony Holloway [mailto:avholloway+cisco-v...@gmail.com]
Sent: Monday, June 19, 2017 11:51 AM
To: Abhiram Kramadhati (akramadh) <akram...@cisco.com>; Matthew Loraditch 
<mloradi...@heliontechnologies.com>; Charles Goldsmith <wo...@justfamily.org>
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] UCCX 11.5(1)SU1 released

I did not open a TAC case, because Matthew was so kind as to have lead me down 
the path to fixing it myself.  I'll see if I can get the logs for you, but 
unicast email.

On a related topic to UCCX v11.5(1)SU1, I'm shocked this is still a problem, 
and that I have to make this change to Finesse. Every. Single. Time.
http://www.cisco.com/c/en/us/support/docs/customer-collaboration/unified-contact-center-express/118823-technote-uccx-00.html

On Sun, Jun 18, 2017 at 3:16 AM Abhiram Kramadhati (akramadh) 
<akram...@cisco.com<mailto:akram...@cisco.com>> wrote:
Did you happen to open TAC cases for this? If yes, can you share the case 
number and if no can you share the install logs folder? Thanks.

From: Anthony Holloway 
<avholloway+cisco-v...@gmail.com<mailto:avholloway%2bcisco-v...@gmail.com>>
Date: Sunday, 18 June 2017 at 12:25 PM
To: Matthew Loraditch 
<mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>>, 
"Abhiram Kramadhati (akramadh)" 
<akram...@cisco.com<mailto:akram...@cisco.com>>, Charles Goldsmith 
<wo...@justfamily.org<mailto:wo...@justfamily.org>>
Cc: "cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>" 
<cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>

Subject: Re: [cisco-voip] UCCX 11.5(1)SU1 released

Aand, one more.  Any Supervisor who was also assigned the Reporting Role, 
lost their Supervisor Group, so the Finesse Gadgets were showing the 
permissions issue still.  Fun times.



On Sat, Jun 17, 2017 at 7:34 PM Anthony Holloway 
<avholloway+cisco-v...@gmail.com<mailto:avholloway%2bcisco-v...@gmail.com>> 
wrote:
I spoke too soon, the Historical Reports are also missing permissions.

Before:
[mage.png]
After:
[mage.png]

On Sat, Jun 17, 2017 at 7:27 PM Anthony Holloway 
<avholloway+cisco-v...@gmail.com<mailto:avholloway%2bcisco-v...@gmail.com>> 
wrote:
So, I just hit this error too.

Upgrade was from 10.5(1) to 11.5(1)SU1ES01 and upon first login as Agent to 
Finesse I saw the error:


To fix it, I logged into CUIC and manually added the groups: Agents or 
Supervisors to the appropriate Live Data reports.  Refresh the browser and then 
it worked.

Example below:

Before Fixing It (You can see only Administrators could Exec/Read):
[mage.png]

After:
[mage.png]
On Mon, Apr 10, 2017 at 7:22 AM Matthew Loraditch 
<mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>> 
wrote:
And I had to reapply perms to all the reports… I don’t know whether I’m just 
special, but whatever update originally screwed up my CUIC perms (10.6 or 
something there was a bug…) has haunted me ever since. I don’t suppose there is 
a script someone in TAC could run to reapply default perms to everything in 
CUIC??

Matthew G. Loraditch – CCNP-Voice, CCNA-R, CCDA
Network Engineer
Direct Voice: 443.541.1518<tel:(443)%20541-1518>
Facebook<https://www.facebook.com/heliontech?ref=hl> | 
Twitter<https://twitter.com/HelionTech> | 
LinkedIn<https://www.linkedin.com/company/helion-technologies?trk=top_nav_home> 
| G+<https://plus.google.com/+Heliontechnologies/posts>

From: cisco-voip 
[mailto:cisco-voip-boun...@puck.nether.net<mailto:cisco-voip-boun...@puck.nether.net>]
 On Behalf Of Matthew Loraditch
Sent: Monday, April 10, 2017 7:58 AM
To: Anthony Holloway 
<avholloway+cisco-v...@gmail.com<mailto:avholloway%2bcisco-v...@gmail.com>>; 
Abhiram Kramadhati (akramadh) <akram...@cisco.com<mailto:akram...@cisco.com>>; 
Charles Goldsmith <wo...@justfamily.org<mailto:wo...@justfamily.org>>

Cc: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] UCCX 11.5(1)SU1 released

So we’ve been having tons of fun with live data and such so I updated over the 
weekend, now in supervisor Team and Queue data I’ve got this:

User does not have sufficient permissions for entity: 
C8E2DB0C114000A40A4E5E6B (minimum permission required: 
PERMISSION_READ_EXEC)


We are on Premium licensing… I’m digging around

Re: [cisco-voip] UCCX 11.5(1)SU1 released

2017-05-22 Thread Pavan Dave (pavdave) 
Anthony,

I see 11.5(1) SU1 on CCO but had to go under All Releases -> 11.5 -> SU1.

Can you check if that works?

[cid:image003.jpg@01D2D315.FBA8E6D0]

https://software.cisco.com/download/release.html?mdfid=286309734=80822=280840578=11.5(1)=AVAILABLE==latest

Regards,

Pavan Davé
Unified Communications TAC Engineer
Cisco Systems – Richardson, TX, USA
---
Email: pavd...@cisco.com<mailto:pavd...@cisco.com>
Phone: +1 (972) 204-8212
Hours: M-F, 10:00AM-6:00PM CST (GMT-6)

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Anthony Holloway
Sent: Monday, May 22, 2017 4:01 PM
To: Abhiram Kramadhati (akramadh) <akram...@cisco.com>; 
cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] UCCX 11.5(1)SU1 released

Does anyone know what happened to 11.5(1)SU1 on cisco.com<http://cisco.com>?  I 
don't see it today, and the CCBU's UCCX Things To 
Know<https://supportforums.cisco.com/blog/13182051/uccx-issues-technotes-and-everything-else-cisco-bu-initiative>
 page hasn't been updated since December.

[image.png]
On Sat, Apr 1, 2017 at 8:45 AM Abhiram Kramadhati (akramadh) 
<akram...@cisco.com<mailto:akram...@cisco.com>> wrote:
11.5(1)SU1 is now on CCO.

UCCX: 
https://software.cisco.com/download/release.html?i=!y=286309734=280840578=11.5(1)SU1=
SM: 
https://software.cisco.com/download/release.html?i=!y=283613136=283812550=11.5(1)SU1=

Details: 
https://communities.cisco.com/community/partner/collaboration/contactcenter/blog/2016/12/18/uccx--issues-technotes-and-everything-else-a-cisco-bu-initiative

Regards,
Abhiram Kramadhati
Technical Solutions Manager, CCBU
CCIE Collaboration # 40065


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Re: [cisco-voip] UCCX 11.5(1)SU1 released

2017-04-10 Thread Abhiram Kramadhati (akramadh) 
Hi Erick, 

The Apache Struts2 vulnerability is applicable only for UCCX 11.5, and is 
addressed in 11.5(1)SU1. 

Regards,
Abhiram Kramadhati
Technical Solutions Manager, CCBU
CCIE Collaboration # 40065


On 11/04/17, 10:13 AM, "Erick Bergquist" <erick...@gmail.com> wrote:

Abhiram,

Thanks for this info.   Do you know if 11.0.x UCCX is affected by the
Apache Struts2 issue or just 11.5? The bug tool for CSCvd63322 does
not mention if 11.0 is affected also.

Regards,
Erick


On Mon, Apr 10, 2017 at 10:22 AM, Anthony Holloway
<avholloway+cisco-v...@gmail.com> wrote:
> Speaking of CUIC permission issues, it's a pain when an employee leaves 
your
> org, and you remove their account from the system, but they still remain
> owner on everything they created in CUIC,. You'll get like 5 RTMT alerts
> everyday from now on because the user cannot be synched from UCCX to CUIC
> anymore.
>
> There's no easy way to fix this.  You have to manually click on every 
single
> object in CUIC (reports, dashboards, schedules, etc.) to see who the owner
> is, and then add someone else with exec/write permissions, followed by
> having this new person create copies of every object so they become the
> owner of the new object, then go back and delete the old object.yeah.
> I've had to do this.  It's awesome fun.
>
> So, speaking of tools/scripts from TAC, maybe TAC can fix this on the CLI 
to
> bulk change ownership of objects in CUIC?
>
> On Mon, Apr 10, 2017 at 7:22 AM Matthew Loraditch
> <mloradi...@heliontechnologies.com> wrote:
>>
>> And I had to reapply perms to all the reports… I don’t know whether I’m
>> just special, but whatever update originally screwed up my CUIC perms 
(10.6
>> or something there was a bug…) has haunted me ever since. I don’t suppose
>> there is a script someone in TAC could run to reapply default perms to
>> everything in CUIC??
>>
>>
>>
>> Matthew G. Loraditch – CCNP-Voice, CCNA-R, CCDA
>> Network Engineer
>> Direct Voice: 443.541.1518
>>
>> Facebook | Twitter | LinkedIn | G+
>>
>>
>>
>> From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of
>> Matthew Loraditch
>> Sent: Monday, April 10, 2017 7:58 AM
>> To: Anthony Holloway <avholloway+cisco-v...@gmail.com>; Abhiram 
Kramadhati
>> (akramadh) <akram...@cisco.com>; Charles Goldsmith <wo...@justfamily.org>
>>
>>
>> Cc: cisco-voip@puck.nether.net
>> Subject: Re: [cisco-voip] UCCX 11.5(1)SU1 released
>>
>>
>>
>> So we’ve been having tons of fun with live data and such so I updated 
over
>> the weekend, now in supervisor Team and Queue data I’ve got this:
>>
>>
>> User does not have sufficient permissions for entity:
>> C8E2DB0C114000A40A4E5E6B (minimum permission required:
>> PERMISSION_READ_EXEC)
>>
>>
>>
>>
>>
>> We are on Premium licensing… I’m digging around
>>
>>
>>
>> Matthew G. Loraditch – CCNP-Voice, CCNA-R, CCDA
>> Network Engineer
>> Direct Voice: 443.541.1518
    >>
    >> Facebook | Twitter | LinkedIn | G+
>>
>>
>>
>> From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of
>> Anthony Holloway
>> Sent: Saturday, April 1, 2017 1:21 PM
>> To: Abhiram Kramadhati (akramadh) <akram...@cisco.com>; Charles Goldsmith
>> <wo...@justfamily.org>
>> Cc: cisco-voip@puck.nether.net
>> Subject: Re: [cisco-voip] UCCX 11.5(1)SU1 released
>>
>>
>>
>> You're so awesome!
>>
>>
>>
>> On Sat, Apr 1, 2017 at 11:07 AM Abhiram Kramadhati (akramadh)
>> <akram...@cisco.com> wrote:
>>
>> Try it for yourself ;)
>>
>> Sent from my iPhone
>>
>>
>> On 1 Apr 2017, at 9:00 pm, Charles Goldsmith <wo...@justfamily.org> 
wrote:
>>
>> Is this an April Fools joke?
>>
>>
>>
>>
>>
>> On Sat, Apr 1, 2017 at 8:44 AM, Abhiram Kramadhati (akramadh)
>> <akram...@cisco.com> wrote:
>>
>> 11.5(1)SU1 is now on CCO.
>>
>>
>>
>> UCCX:
>> 
https://software.cisco.com/download/release.html?i=

Re: [cisco-voip] UCCX 11.5(1)SU1 released

2017-04-10 Thread Erick Bergquist 
Abhiram,

Thanks for this info.   Do you know if 11.0.x UCCX is affected by the
Apache Struts2 issue or just 11.5? The bug tool for CSCvd63322 does
not mention if 11.0 is affected also.

Regards,
Erick


On Mon, Apr 10, 2017 at 10:22 AM, Anthony Holloway
<avholloway+cisco-v...@gmail.com> wrote:
> Speaking of CUIC permission issues, it's a pain when an employee leaves your
> org, and you remove their account from the system, but they still remain
> owner on everything they created in CUIC,. You'll get like 5 RTMT alerts
> everyday from now on because the user cannot be synched from UCCX to CUIC
> anymore.
>
> There's no easy way to fix this.  You have to manually click on every single
> object in CUIC (reports, dashboards, schedules, etc.) to see who the owner
> is, and then add someone else with exec/write permissions, followed by
> having this new person create copies of every object so they become the
> owner of the new object, then go back and delete the old object.yeah.
> I've had to do this.  It's awesome fun.
>
> So, speaking of tools/scripts from TAC, maybe TAC can fix this on the CLI to
> bulk change ownership of objects in CUIC?
>
> On Mon, Apr 10, 2017 at 7:22 AM Matthew Loraditch
> <mloradi...@heliontechnologies.com> wrote:
>>
>> And I had to reapply perms to all the reports… I don’t know whether I’m
>> just special, but whatever update originally screwed up my CUIC perms (10.6
>> or something there was a bug…) has haunted me ever since. I don’t suppose
>> there is a script someone in TAC could run to reapply default perms to
>> everything in CUIC??
>>
>>
>>
>> Matthew G. Loraditch – CCNP-Voice, CCNA-R, CCDA
>> Network Engineer
>> Direct Voice: 443.541.1518
>>
>> Facebook | Twitter | LinkedIn | G+
>>
>>
>>
>> From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of
>> Matthew Loraditch
>> Sent: Monday, April 10, 2017 7:58 AM
>> To: Anthony Holloway <avholloway+cisco-v...@gmail.com>; Abhiram Kramadhati
>> (akramadh) <akram...@cisco.com>; Charles Goldsmith <wo...@justfamily.org>
>>
>>
>> Cc: cisco-voip@puck.nether.net
>> Subject: Re: [cisco-voip] UCCX 11.5(1)SU1 released
>>
>>
>>
>> So we’ve been having tons of fun with live data and such so I updated over
>> the weekend, now in supervisor Team and Queue data I’ve got this:
>>
>>
>> User does not have sufficient permissions for entity:
>> C8E2DB0C114000A40A4E5E6B (minimum permission required:
>> PERMISSION_READ_EXEC)
>>
>>
>>
>>
>>
>> We are on Premium licensing… I’m digging around
>>
>>
>>
>> Matthew G. Loraditch – CCNP-Voice, CCNA-R, CCDA
>> Network Engineer
>> Direct Voice: 443.541.1518
>>
>> Facebook | Twitter | LinkedIn | G+
>>
>>
>>
>> From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of
>> Anthony Holloway
>> Sent: Saturday, April 1, 2017 1:21 PM
>> To: Abhiram Kramadhati (akramadh) <akram...@cisco.com>; Charles Goldsmith
>> <wo...@justfamily.org>
>> Cc: cisco-voip@puck.nether.net
>> Subject: Re: [cisco-voip] UCCX 11.5(1)SU1 released
>>
>>
>>
>> You're so awesome!
>>
>>
>>
>> On Sat, Apr 1, 2017 at 11:07 AM Abhiram Kramadhati (akramadh)
>> <akram...@cisco.com> wrote:
>>
>> Try it for yourself ;)
>>
>> Sent from my iPhone
>>
>>
>> On 1 Apr 2017, at 9:00 pm, Charles Goldsmith <wo...@justfamily.org> wrote:
>>
>> Is this an April Fools joke?
>>
>>
>>
>>
>>
>> On Sat, Apr 1, 2017 at 8:44 AM, Abhiram Kramadhati (akramadh)
>> <akram...@cisco.com> wrote:
>>
>> 11.5(1)SU1 is now on CCO.
>>
>>
>>
>> UCCX:
>> https://software.cisco.com/download/release.html?i=!y=286309734=280840578=11.5(1)SU1=
>>
>> SM:
>> https://software.cisco.com/download/release.html?i=!y=283613136=283812550=11.5(1)SU1=
>>
>>
>>
>> Details:
>> https://communities.cisco.com/community/partner/collaboration/contactcenter/blog/2016/12/18/uccx--issues-technotes-and-everything-else-a-cisco-bu-initiative
>>
>>
>>
>> Regards,
>>
>> Abhiram Kramadhati
>>
>> Technical Solutions Manager, CCBU
>>
>> CCIE Collaboration # 40065
>>
>>
>>
>>
>>
>>
>> ___
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>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>>
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>
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Re: [cisco-voip] UCCX 11.5(1)SU1 released

2017-04-10 Thread Matthew Loraditch 
And I had to reapply perms to all the reports… I don’t know whether I’m just 
special, but whatever update originally screwed up my CUIC perms (10.6 or 
something there was a bug…) has haunted me ever since. I don’t suppose there is 
a script someone in TAC could run to reapply default perms to everything in 
CUIC??

Matthew G. Loraditch – CCNP-Voice, CCNA-R, CCDA
Network Engineer
Direct Voice: 443.541.1518

Facebook<https://www.facebook.com/heliontech?ref=hl> | 
Twitter<https://twitter.com/HelionTech> | 
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| G+<https://plus.google.com/+Heliontechnologies/posts>

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Matthew Loraditch
Sent: Monday, April 10, 2017 7:58 AM
To: Anthony Holloway <avholloway+cisco-v...@gmail.com>; Abhiram Kramadhati 
(akramadh) <akram...@cisco.com>; Charles Goldsmith <wo...@justfamily.org>
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] UCCX 11.5(1)SU1 released

So we’ve been having tons of fun with live data and such so I updated over the 
weekend, now in supervisor Team and Queue data I’ve got this:

User does not have sufficient permissions for entity: 
C8E2DB0C114000A40A4E5E6B (minimum permission required: 
PERMISSION_READ_EXEC)


We are on Premium licensing… I’m digging around

Matthew G. Loraditch – CCNP-Voice, CCNA-R, CCDA
Network Engineer
Direct Voice: 443.541.1518
Facebook<https://www.facebook.com/heliontech?ref=hl> | 
Twitter<https://twitter.com/HelionTech> | 
LinkedIn<https://www.linkedin.com/company/helion-technologies?trk=top_nav_home> 
| G+<https://plus.google.com/+Heliontechnologies/posts>

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Anthony Holloway
Sent: Saturday, April 1, 2017 1:21 PM
To: Abhiram Kramadhati (akramadh) 
<akram...@cisco.com<mailto:akram...@cisco.com>>; Charles Goldsmith 
<wo...@justfamily.org<mailto:wo...@justfamily.org>>
Cc: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] UCCX 11.5(1)SU1 released

You're so awesome!

On Sat, Apr 1, 2017 at 11:07 AM Abhiram Kramadhati (akramadh) 
<akram...@cisco.com<mailto:akram...@cisco.com>> wrote:
Try it for yourself ;)

Sent from my iPhone

On 1 Apr 2017, at 9:00 pm, Charles Goldsmith 
<wo...@justfamily.org<mailto:wo...@justfamily.org>> wrote:
Is this an April Fools joke?


On Sat, Apr 1, 2017 at 8:44 AM, Abhiram Kramadhati (akramadh) 
<akram...@cisco.com<mailto:akram...@cisco.com>> wrote:
11.5(1)SU1 is now on CCO.

UCCX: 
https://software.cisco.com/download/release.html?i=!y=286309734=280840578=11.5(1)SU1=
SM: 
https://software.cisco.com/download/release.html?i=!y=283613136=283812550=11.5(1)SU1=

Details: 
https://communities.cisco.com/community/partner/collaboration/contactcenter/blog/2016/12/18/uccx--issues-technotes-and-everything-else-a-cisco-bu-initiative

Regards,
Abhiram Kramadhati
Technical Solutions Manager, CCBU
CCIE Collaboration # 40065



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Re: [cisco-voip] UCCX 11.5(1)SU1 released

2017-04-10 Thread Matthew Loraditch 
So we’ve been having tons of fun with live data and such so I updated over the 
weekend, now in supervisor Team and Queue data I’ve got this:

User does not have sufficient permissions for entity: 
C8E2DB0C114000A40A4E5E6B (minimum permission required: 
PERMISSION_READ_EXEC)


We are on Premium licensing… I’m digging around

Matthew G. Loraditch – CCNP-Voice, CCNA-R, CCDA
Network Engineer
Direct Voice: 443.541.1518

Facebook<https://www.facebook.com/heliontech?ref=hl> | 
Twitter<https://twitter.com/HelionTech> | 
LinkedIn<https://www.linkedin.com/company/helion-technologies?trk=top_nav_home> 
| G+<https://plus.google.com/+Heliontechnologies/posts>

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Anthony Holloway
Sent: Saturday, April 1, 2017 1:21 PM
To: Abhiram Kramadhati (akramadh) <akram...@cisco.com>; Charles Goldsmith 
<wo...@justfamily.org>
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] UCCX 11.5(1)SU1 released

You're so awesome!

On Sat, Apr 1, 2017 at 11:07 AM Abhiram Kramadhati (akramadh) 
<akram...@cisco.com<mailto:akram...@cisco.com>> wrote:
Try it for yourself ;)

Sent from my iPhone

On 1 Apr 2017, at 9:00 pm, Charles Goldsmith 
<wo...@justfamily.org<mailto:wo...@justfamily.org>> wrote:
Is this an April Fools joke?


On Sat, Apr 1, 2017 at 8:44 AM, Abhiram Kramadhati (akramadh) 
<akram...@cisco.com<mailto:akram...@cisco.com>> wrote:
11.5(1)SU1 is now on CCO.

UCCX: 
https://software.cisco.com/download/release.html?i=!y=286309734=280840578=11.5(1)SU1=
SM: 
https://software.cisco.com/download/release.html?i=!y=283613136=283812550=11.5(1)SU1=

Details: 
https://communities.cisco.com/community/partner/collaboration/contactcenter/blog/2016/12/18/uccx--issues-technotes-and-everything-else-a-cisco-bu-initiative

Regards,
Abhiram Kramadhati
Technical Solutions Manager, CCBU
CCIE Collaboration # 40065



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Re: [cisco-voip] UCCX 11.5(1)SU1 released

2017-04-01 Thread Anthony Holloway 
You're so awesome!

On Sat, Apr 1, 2017 at 11:07 AM Abhiram Kramadhati (akramadh) <
akram...@cisco.com> wrote:

> Try it for yourself ;)
>
> Sent from my iPhone
>
> On 1 Apr 2017, at 9:00 pm, Charles Goldsmith  wrote:
>
> Is this an April Fools joke?
>
>
> On Sat, Apr 1, 2017 at 8:44 AM, Abhiram Kramadhati (akramadh) <
> akram...@cisco.com> wrote:
>
> 11.5(1)SU1 is now on CCO.
>
>
>
> UCCX:
> https://software.cisco.com/download/release.html?i=!y=286309734=280840578=11.5(1)SU1=
>
>
> SM:
> https://software.cisco.com/download/release.html?i=!y=283613136=283812550=11.5(1)SU1=
>
>
>
> Details:
> https://communities.cisco.com/community/partner/collaboration/contactcenter/blog/2016/12/18/uccx--issues-technotes-and-everything-else-a-cisco-bu-initiative
>
>
>
> Regards,
>
> Abhiram Kramadhati
>
> Technical Solutions Manager, CCBU
>
> CCIE Collaboration # 40065
>
>
>
>
>
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Re: [cisco-voip] UCCX 11.5(1)SU1 released

2017-04-01 Thread Abhiram Kramadhati (akramadh) 
Try it for yourself ;)

Sent from my iPhone

On 1 Apr 2017, at 9:00 pm, Charles Goldsmith 
> wrote:

Is this an April Fools joke?


On Sat, Apr 1, 2017 at 8:44 AM, Abhiram Kramadhati (akramadh) 
> wrote:
11.5(1)SU1 is now on CCO.

UCCX: 
https://software.cisco.com/download/release.html?i=!y=286309734=280840578=11.5(1)SU1=
SM: 
https://software.cisco.com/download/release.html?i=!y=283613136=283812550=11.5(1)SU1=

Details: 
https://communities.cisco.com/community/partner/collaboration/contactcenter/blog/2016/12/18/uccx--issues-technotes-and-everything-else-a-cisco-bu-initiative

Regards,
Abhiram Kramadhati
Technical Solutions Manager, CCBU
CCIE Collaboration # 40065



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Re: [cisco-voip] UCCX 11.5(1)SU1 released

2017-04-01 Thread Charles Goldsmith 
Is this an April Fools joke?


On Sat, Apr 1, 2017 at 8:44 AM, Abhiram Kramadhati (akramadh) <
akram...@cisco.com> wrote:

> 11.5(1)SU1 is now on CCO.
>
>
>
> UCCX: https://software.cisco.com/download/release.html?i=!
> y=286309734=280840578=11.5(1)SU1=
>
> SM: https://software.cisco.com/download/release.html?i=!
> y=283613136=283812550=11.5(1)SU1=
>
>
>
> Details: https://communities.cisco.com/community/partner/
> collaboration/contactcenter/blog/2016/12/18/uccx--issues-
> technotes-and-everything-else-a-cisco-bu-initiative
>
>
>
> Regards,
>
> Abhiram Kramadhati
>
> Technical Solutions Manager, CCBU
>
> CCIE Collaboration # 40065
>
>
>
>
>
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[cisco-voip] UCCX 11.5(1)SU1 released

2017-04-01 Thread Abhiram Kramadhati (akramadh) 
11.5(1)SU1 is now on CCO.

UCCX: 
https://software.cisco.com/download/release.html?i=!y=286309734=280840578=11.5(1)SU1=
SM: 
https://software.cisco.com/download/release.html?i=!y=283613136=283812550=11.5(1)SU1=

Details: 
https://communities.cisco.com/community/partner/collaboration/contactcenter/blog/2016/12/18/uccx--issues-technotes-and-everything-else-a-cisco-bu-initiative

Regards,
Abhiram Kramadhati
Technical Solutions Manager, CCBU
CCIE Collaboration # 40065


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