Re: [cisco-voip] Video Greetings for Unity Cxn

2014-07-23 Thread Matthew Loraditch 
ems that are often missed:


1)  You have to either reboot the server or restart the Conversation 
Manager service after you add the video service

2)  Depending on the phone model, the video camera may be muted (not 
sending video to CUC). You may have to unmute the video camera before recording 
the video greeting.

Check those out and let me know. I also have a LUA script I need to give you to 
control the resolution better than regions can. I am planning on writing a 
whitepaper to the same effect and modifying the CUC documentation to mention 
the same.

+Chris
TME - MediaSense and Unity Connection

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Matthew Loraditch
Sent: Monday, July 21, 2014 8:11 PM
To: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: [cisco-voip] Video Greetings for Unity Cxn


Anyone played with this yet? Have a Media Sense Server, have video services 
setup, my account provisioned right, have a small set of ports setup on a sip 
trunk to my CUCM, dial the Route Pattern I have, get the video interface, get 
to the point where I can record, do the recording hit pound and then it fails 
back to audio only with an error to that effect.



Trying to find a comprehensive guide on setting this up has been lacking... 
some stuff in Unity Cxn docs, some stuff in media sense docs.. really cool new 
feature but I really wish they'd develop some complete walkthroughs for these 
new features.


Matthew G. Loraditch - CCNP-V, CCNA-R&S, CCDA

1965 Greenspring Drive
Timonium, MD 21093

direct voice. 443.541.1518
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  
Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | 
Website<http://www.heliontechnologies.com/>  |  Email 
Support<mailto:supp...@heliontechnologies.com?subject=Technical%20Support%20Request>
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Re: [cisco-voip] Video Greetings for Unity Cxn

2014-07-23 Thread Matthew Loraditch 
So it's working now... I didn't change anything, but was going in to take a 
video of what was happening and it works now. I'll just assume it's good voodoo 
from the BU!

Now to figure out why my SIP trunks aren't sending redirecting information to 
Unity.



Matthew G. Loraditch - CCNP-Voice, CCNA-R&S, CCDA
1965 Greenspring Drive
Timonium, MD 21093

direct voice. 443.541.1518
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  
Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | 
Website<http://www.heliontechnologies.com/>  |  Email 
Support<mailto:supp...@heliontechnologies.com?subject=Technical%20Support%20Request>
Support Phone. 410.252.8830


From: Chris Ward (chrward) [mailto:chrw...@cisco.com]
Sent: Wednesday, July 23, 2014 9:49 AM
To: Matthew Loraditch; cisco-voip@puck.nether.net
Subject: RE: Video Greetings for Unity Cxn

Do you can an audio message that says something like "video services are 
unavailable" or does something happen during the call where it looks like video 
was going to work and then stopped working. Also, as a simpler test to make 
sure MediaSense is functioning. Can you setup an incoming call configuration 
rule on MediaSense that playback the sample video file and route a DN to it 
from CUCM and make sure that playback works to the phone?

+Chris
TME - MediaSense and Unity Connection

From: Matthew Loraditch [mailto:mloradi...@heliontechnologies.com]
Sent: Wednesday, July 23, 2014 7:44 AM
To: Chris Ward (chrward); 
cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: RE: Video Greetings for Unity Cxn

All regions have 6000kbps for Video Calls between each other.


Matthew G. Loraditch - CCNP-Voice, CCNA-R&S, CCDA
1965 Greenspring Drive
Timonium, MD 21093

direct voice. 443.541.1518
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  
Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | 
Website<http://www.heliontechnologies.com/>  |  Email 
Support<mailto:supp...@heliontechnologies.com?subject=Technical%20Support%20Request>
Support Phone. 410.252.8830


From: Chris Ward (chrward) [mailto:chrw...@cisco.com]
Sent: Tuesday, July 22, 2014 4:42 PM
To: Matthew Loraditch; 
cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: RE: Video Greetings for Unity Cxn

What do you have for the video bandwidth from the phone region to the CUC 
region?

+Chris
TME - MediaSense and Unity Connection

From: Matthew Loraditch [mailto:mloradi...@heliontechnologies.com]
Sent: Tuesday, July 22, 2014 11:42 AM
To: Chris Ward (chrward); 
cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: RE: Video Greetings for Unity Cxn

Ucxn is running 10.5 with ES4, Media Sense is 10.5, restarted conversation  
manager and tested ok after setting credentials. All tests pass.

My camera is not muted (9971).

Thanks!




Matthew G. Loraditch - CCNP-Voice, CCNA-R&S, CCDA
1965 Greenspring Drive
Timonium, MD 21093

direct voice. 443.541.1518
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  
Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | 
Website<http://www.heliontechnologies.com/>  |  Email 
Support<mailto:supp...@heliontechnologies.com?subject=Technical%20Support%20Request>
Support Phone. 410.252.8830


From: Chris Ward (chrward) [mailto:chrw...@cisco.com]
Sent: Tuesday, July 22, 2014 7:50 AM
To: Matthew Loraditch; 
cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: RE: Video Greetings for Unity Cxn

Hi Matthew,

Can you let me know the versions of CUC and MS you are using? Also, does the 
test button provide a positive result on the CUC Video Services page? Also, 
there are a couple items that are often missed:


1)  You have to either reboot the server or restart the Conversation 
Manager service after you add the video service

2)  Depending on the phone model, the video camera may be muted (not 
sending video to CUC). You may have to unmute the video camera before recording 
the video greeting.

Check those out and let me know. I also have a LUA script I need to give you to 
control the resolution better than regions can. I am planning on writing a 
whitepaper to the same effect and modifying the CUC documentation to mention 
the same.

+Chris
TME - MediaSense and Unity Connection

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Matthew Loraditch
Sent: Monday, July 21, 2014 8:11 PM
To: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: [cisco-voip] Video Greetings for Unity Cxn


Anyone played with this yet? Have a Media Sense Server, have video services 
setup, my account provisioned right, have a small set of ports setup on a sip 
trunk to my CUCM, dial the Route Pattern I have, get the video interface, get 
to the point where I can record, do the record

Re: [cisco-voip] Video Greetings for Unity Cxn

2014-07-23 Thread Chris Ward (chrward) 
Great. I do provide good karma, sometimes.

Hopefully it's just the redirecting header checkbox on the SIP trunk.

+Chris
TME - MediaSense and Unity Connection

From: Matthew Loraditch [mailto:mloradi...@heliontechnologies.com]
Sent: Wednesday, July 23, 2014 10:53 AM
To: Chris Ward (chrward); cisco-voip@puck.nether.net
Subject: RE: Video Greetings for Unity Cxn

So it's working now... I didn't change anything, but was going in to take a 
video of what was happening and it works now. I'll just assume it's good voodoo 
from the BU!

Now to figure out why my SIP trunks aren't sending redirecting information to 
Unity.



Matthew G. Loraditch - CCNP-Voice, CCNA-R&S, CCDA
1965 Greenspring Drive
Timonium, MD 21093

direct voice. 443.541.1518
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  
Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | 
Website<http://www.heliontechnologies.com/>  |  Email 
Support<mailto:supp...@heliontechnologies.com?subject=Technical%20Support%20Request>
Support Phone. 410.252.8830


From: Chris Ward (chrward) [mailto:chrw...@cisco.com]
Sent: Wednesday, July 23, 2014 9:49 AM
To: Matthew Loraditch; 
cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: RE: Video Greetings for Unity Cxn

Do you can an audio message that says something like "video services are 
unavailable" or does something happen during the call where it looks like video 
was going to work and then stopped working. Also, as a simpler test to make 
sure MediaSense is functioning. Can you setup an incoming call configuration 
rule on MediaSense that playback the sample video file and route a DN to it 
from CUCM and make sure that playback works to the phone?

+Chris
TME - MediaSense and Unity Connection

From: Matthew Loraditch [mailto:mloradi...@heliontechnologies.com]
Sent: Wednesday, July 23, 2014 7:44 AM
To: Chris Ward (chrward); 
cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: RE: Video Greetings for Unity Cxn

All regions have 6000kbps for Video Calls between each other.


Matthew G. Loraditch - CCNP-Voice, CCNA-R&S, CCDA
1965 Greenspring Drive
Timonium, MD 21093

direct voice. 443.541.1518
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  
Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | 
Website<http://www.heliontechnologies.com/>  |  Email 
Support<mailto:supp...@heliontechnologies.com?subject=Technical%20Support%20Request>
Support Phone. 410.252.8830


From: Chris Ward (chrward) [mailto:chrw...@cisco.com]
Sent: Tuesday, July 22, 2014 4:42 PM
To: Matthew Loraditch; 
cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: RE: Video Greetings for Unity Cxn

What do you have for the video bandwidth from the phone region to the CUC 
region?

+Chris
TME - MediaSense and Unity Connection

From: Matthew Loraditch [mailto:mloradi...@heliontechnologies.com]
Sent: Tuesday, July 22, 2014 11:42 AM
To: Chris Ward (chrward); 
cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: RE: Video Greetings for Unity Cxn

Ucxn is running 10.5 with ES4, Media Sense is 10.5, restarted conversation  
manager and tested ok after setting credentials. All tests pass.

My camera is not muted (9971).

Thanks!




Matthew G. Loraditch - CCNP-Voice, CCNA-R&S, CCDA
1965 Greenspring Drive
Timonium, MD 21093

direct voice. 443.541.1518
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  
Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | 
Website<http://www.heliontechnologies.com/>  |  Email 
Support<mailto:supp...@heliontechnologies.com?subject=Technical%20Support%20Request>
Support Phone. 410.252.8830


From: Chris Ward (chrward) [mailto:chrw...@cisco.com]
Sent: Tuesday, July 22, 2014 7:50 AM
To: Matthew Loraditch; 
cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: RE: Video Greetings for Unity Cxn

Hi Matthew,

Can you let me know the versions of CUC and MS you are using? Also, does the 
test button provide a positive result on the CUC Video Services page? Also, 
there are a couple items that are often missed:


1)  You have to either reboot the server or restart the Conversation 
Manager service after you add the video service

2)  Depending on the phone model, the video camera may be muted (not 
sending video to CUC). You may have to unmute the video camera before recording 
the video greeting.

Check those out and let me know. I also have a LUA script I need to give you to 
control the resolution better than regions can. I am planning on writing a 
whitepaper to the same effect and modifying the CUC documentation to mention 
the same.

+Chris
TME - MediaSense and Unity Connection

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Matthew Loraditch
Sent: Monday, July 21, 2014 8:11 PM
T

Re: [cisco-voip] Video Greetings for Unity Cxn

2014-07-23 Thread Chris Ward (chrward) 
Do you can an audio message that says something like "video services are 
unavailable" or does something happen during the call where it looks like video 
was going to work and then stopped working. Also, as a simpler test to make 
sure MediaSense is functioning. Can you setup an incoming call configuration 
rule on MediaSense that playback the sample video file and route a DN to it 
from CUCM and make sure that playback works to the phone?

+Chris
TME - MediaSense and Unity Connection

From: Matthew Loraditch [mailto:mloradi...@heliontechnologies.com]
Sent: Wednesday, July 23, 2014 7:44 AM
To: Chris Ward (chrward); cisco-voip@puck.nether.net
Subject: RE: Video Greetings for Unity Cxn

All regions have 6000kbps for Video Calls between each other.


Matthew G. Loraditch - CCNP-Voice, CCNA-R&S, CCDA
1965 Greenspring Drive
Timonium, MD 21093

direct voice. 443.541.1518
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  
Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | 
Website<http://www.heliontechnologies.com/>  |  Email 
Support<mailto:supp...@heliontechnologies.com?subject=Technical%20Support%20Request>
Support Phone. 410.252.8830


From: Chris Ward (chrward) [mailto:chrw...@cisco.com]
Sent: Tuesday, July 22, 2014 4:42 PM
To: Matthew Loraditch; 
cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: RE: Video Greetings for Unity Cxn

What do you have for the video bandwidth from the phone region to the CUC 
region?

+Chris
TME - MediaSense and Unity Connection

From: Matthew Loraditch [mailto:mloradi...@heliontechnologies.com]
Sent: Tuesday, July 22, 2014 11:42 AM
To: Chris Ward (chrward); 
cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: RE: Video Greetings for Unity Cxn

Ucxn is running 10.5 with ES4, Media Sense is 10.5, restarted conversation  
manager and tested ok after setting credentials. All tests pass.

My camera is not muted (9971).

Thanks!




Matthew G. Loraditch - CCNP-Voice, CCNA-R&S, CCDA
1965 Greenspring Drive
Timonium, MD 21093

direct voice. 443.541.1518
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  
Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | 
Website<http://www.heliontechnologies.com/>  |  Email 
Support<mailto:supp...@heliontechnologies.com?subject=Technical%20Support%20Request>
Support Phone. 410.252.8830


From: Chris Ward (chrward) [mailto:chrw...@cisco.com]
Sent: Tuesday, July 22, 2014 7:50 AM
To: Matthew Loraditch; 
cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: RE: Video Greetings for Unity Cxn

Hi Matthew,

Can you let me know the versions of CUC and MS you are using? Also, does the 
test button provide a positive result on the CUC Video Services page? Also, 
there are a couple items that are often missed:


1)  You have to either reboot the server or restart the Conversation 
Manager service after you add the video service

2)  Depending on the phone model, the video camera may be muted (not 
sending video to CUC). You may have to unmute the video camera before recording 
the video greeting.

Check those out and let me know. I also have a LUA script I need to give you to 
control the resolution better than regions can. I am planning on writing a 
whitepaper to the same effect and modifying the CUC documentation to mention 
the same.

+Chris
TME - MediaSense and Unity Connection

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Matthew Loraditch
Sent: Monday, July 21, 2014 8:11 PM
To: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: [cisco-voip] Video Greetings for Unity Cxn


Anyone played with this yet? Have a Media Sense Server, have video services 
setup, my account provisioned right, have a small set of ports setup on a sip 
trunk to my CUCM, dial the Route Pattern I have, get the video interface, get 
to the point where I can record, do the recording hit pound and then it fails 
back to audio only with an error to that effect.



Trying to find a comprehensive guide on setting this up has been lacking... 
some stuff in Unity Cxn docs, some stuff in media sense docs.. really cool new 
feature but I really wish they'd develop some complete walkthroughs for these 
new features.


Matthew G. Loraditch - CCNP-V, CCNA-R&S, CCDA

1965 Greenspring Drive
Timonium, MD 21093

direct voice. 443.541.1518
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  
Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | 
Website<http://www.heliontechnologies.com/>  |  Email 
Support<mailto:supp...@heliontechnologies.com?subject=Technical%20Support%20Request>
___
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] Video Greetings for Unity Cxn

2014-07-23 Thread Matthew Loraditch 
All regions have 6000kbps for Video Calls between each other.


Matthew G. Loraditch - CCNP-Voice, CCNA-R&S, CCDA
1965 Greenspring Drive
Timonium, MD 21093

direct voice. 443.541.1518
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  
Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | 
Website<http://www.heliontechnologies.com/>  |  Email 
Support<mailto:supp...@heliontechnologies.com?subject=Technical%20Support%20Request>
Support Phone. 410.252.8830


From: Chris Ward (chrward) [mailto:chrw...@cisco.com]
Sent: Tuesday, July 22, 2014 4:42 PM
To: Matthew Loraditch; cisco-voip@puck.nether.net
Subject: RE: Video Greetings for Unity Cxn

What do you have for the video bandwidth from the phone region to the CUC 
region?

+Chris
TME - MediaSense and Unity Connection

From: Matthew Loraditch [mailto:mloradi...@heliontechnologies.com]
Sent: Tuesday, July 22, 2014 11:42 AM
To: Chris Ward (chrward); 
cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: RE: Video Greetings for Unity Cxn

Ucxn is running 10.5 with ES4, Media Sense is 10.5, restarted conversation  
manager and tested ok after setting credentials. All tests pass.

My camera is not muted (9971).

Thanks!




Matthew G. Loraditch - CCNP-Voice, CCNA-R&S, CCDA
1965 Greenspring Drive
Timonium, MD 21093

direct voice. 443.541.1518
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  
Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | 
Website<http://www.heliontechnologies.com/>  |  Email 
Support<mailto:supp...@heliontechnologies.com?subject=Technical%20Support%20Request>
Support Phone. 410.252.8830


From: Chris Ward (chrward) [mailto:chrw...@cisco.com]
Sent: Tuesday, July 22, 2014 7:50 AM
To: Matthew Loraditch; 
cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: RE: Video Greetings for Unity Cxn

Hi Matthew,

Can you let me know the versions of CUC and MS you are using? Also, does the 
test button provide a positive result on the CUC Video Services page? Also, 
there are a couple items that are often missed:


1)  You have to either reboot the server or restart the Conversation 
Manager service after you add the video service

2)  Depending on the phone model, the video camera may be muted (not 
sending video to CUC). You may have to unmute the video camera before recording 
the video greeting.

Check those out and let me know. I also have a LUA script I need to give you to 
control the resolution better than regions can. I am planning on writing a 
whitepaper to the same effect and modifying the CUC documentation to mention 
the same.

+Chris
TME - MediaSense and Unity Connection

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Matthew Loraditch
Sent: Monday, July 21, 2014 8:11 PM
To: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: [cisco-voip] Video Greetings for Unity Cxn


Anyone played with this yet? Have a Media Sense Server, have video services 
setup, my account provisioned right, have a small set of ports setup on a sip 
trunk to my CUCM, dial the Route Pattern I have, get the video interface, get 
to the point where I can record, do the recording hit pound and then it fails 
back to audio only with an error to that effect.



Trying to find a comprehensive guide on setting this up has been lacking... 
some stuff in Unity Cxn docs, some stuff in media sense docs.. really cool new 
feature but I really wish they'd develop some complete walkthroughs for these 
new features.


Matthew G. Loraditch - CCNP-V, CCNA-R&S, CCDA

1965 Greenspring Drive
Timonium, MD 21093

direct voice. 443.541.1518
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  
Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | 
Website<http://www.heliontechnologies.com/>  |  Email 
Support<mailto:supp...@heliontechnologies.com?subject=Technical%20Support%20Request>
___
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] Video Greetings for Unity Cxn

2014-07-22 Thread Chris Ward (chrward) 
What do you have for the video bandwidth from the phone region to the CUC 
region?

+Chris
TME - MediaSense and Unity Connection

From: Matthew Loraditch [mailto:mloradi...@heliontechnologies.com]
Sent: Tuesday, July 22, 2014 11:42 AM
To: Chris Ward (chrward); cisco-voip@puck.nether.net
Subject: RE: Video Greetings for Unity Cxn

Ucxn is running 10.5 with ES4, Media Sense is 10.5, restarted conversation  
manager and tested ok after setting credentials. All tests pass.

My camera is not muted (9971).

Thanks!




Matthew G. Loraditch - CCNP-Voice, CCNA-R&S, CCDA
1965 Greenspring Drive
Timonium, MD 21093

direct voice. 443.541.1518
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  
Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | 
Website<http://www.heliontechnologies.com/>  |  Email 
Support<mailto:supp...@heliontechnologies.com?subject=Technical%20Support%20Request>
Support Phone. 410.252.8830


From: Chris Ward (chrward) [mailto:chrw...@cisco.com]
Sent: Tuesday, July 22, 2014 7:50 AM
To: Matthew Loraditch; 
cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: RE: Video Greetings for Unity Cxn

Hi Matthew,

Can you let me know the versions of CUC and MS you are using? Also, does the 
test button provide a positive result on the CUC Video Services page? Also, 
there are a couple items that are often missed:


1)  You have to either reboot the server or restart the Conversation 
Manager service after you add the video service

2)  Depending on the phone model, the video camera may be muted (not 
sending video to CUC). You may have to unmute the video camera before recording 
the video greeting.

Check those out and let me know. I also have a LUA script I need to give you to 
control the resolution better than regions can. I am planning on writing a 
whitepaper to the same effect and modifying the CUC documentation to mention 
the same.

+Chris
TME - MediaSense and Unity Connection

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Matthew Loraditch
Sent: Monday, July 21, 2014 8:11 PM
To: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: [cisco-voip] Video Greetings for Unity Cxn


Anyone played with this yet? Have a Media Sense Server, have video services 
setup, my account provisioned right, have a small set of ports setup on a sip 
trunk to my CUCM, dial the Route Pattern I have, get the video interface, get 
to the point where I can record, do the recording hit pound and then it fails 
back to audio only with an error to that effect.



Trying to find a comprehensive guide on setting this up has been lacking... 
some stuff in Unity Cxn docs, some stuff in media sense docs.. really cool new 
feature but I really wish they'd develop some complete walkthroughs for these 
new features.


Matthew G. Loraditch - CCNP-V, CCNA-R&S, CCDA

1965 Greenspring Drive
Timonium, MD 21093

direct voice. 443.541.1518
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  
Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | 
Website<http://www.heliontechnologies.com/>  |  Email 
Support<mailto:supp...@heliontechnologies.com?subject=Technical%20Support%20Request>
___
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] Video Greetings for Unity Cxn

2014-07-22 Thread Matthew Loraditch 
Ucxn is running 10.5 with ES4, Media Sense is 10.5, restarted conversation  
manager and tested ok after setting credentials. All tests pass.

My camera is not muted (9971).

Thanks!




Matthew G. Loraditch - CCNP-Voice, CCNA-R&S, CCDA
1965 Greenspring Drive
Timonium, MD 21093

direct voice. 443.541.1518
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  
Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | 
Website<http://www.heliontechnologies.com/>  |  Email 
Support<mailto:supp...@heliontechnologies.com?subject=Technical%20Support%20Request>
Support Phone. 410.252.8830


From: Chris Ward (chrward) [mailto:chrw...@cisco.com]
Sent: Tuesday, July 22, 2014 7:50 AM
To: Matthew Loraditch; cisco-voip@puck.nether.net
Subject: RE: Video Greetings for Unity Cxn

Hi Matthew,

Can you let me know the versions of CUC and MS you are using? Also, does the 
test button provide a positive result on the CUC Video Services page? Also, 
there are a couple items that are often missed:


1)  You have to either reboot the server or restart the Conversation 
Manager service after you add the video service

2)  Depending on the phone model, the video camera may be muted (not 
sending video to CUC). You may have to unmute the video camera before recording 
the video greeting.

Check those out and let me know. I also have a LUA script I need to give you to 
control the resolution better than regions can. I am planning on writing a 
whitepaper to the same effect and modifying the CUC documentation to mention 
the same.

+Chris
TME - MediaSense and Unity Connection

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Matthew Loraditch
Sent: Monday, July 21, 2014 8:11 PM
To: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: [cisco-voip] Video Greetings for Unity Cxn


Anyone played with this yet? Have a Media Sense Server, have video services 
setup, my account provisioned right, have a small set of ports setup on a sip 
trunk to my CUCM, dial the Route Pattern I have, get the video interface, get 
to the point where I can record, do the recording hit pound and then it fails 
back to audio only with an error to that effect.



Trying to find a comprehensive guide on setting this up has been lacking... 
some stuff in Unity Cxn docs, some stuff in media sense docs.. really cool new 
feature but I really wish they'd develop some complete walkthroughs for these 
new features.


Matthew G. Loraditch - CCNP-V, CCNA-R&S, CCDA

1965 Greenspring Drive
Timonium, MD 21093

direct voice. 443.541.1518
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  
Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | 
Website<http://www.heliontechnologies.com/>  |  Email 
Support<mailto:supp...@heliontechnologies.com?subject=Technical%20Support%20Request>
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Re: [cisco-voip] Video Greetings for Unity Cxn

2014-07-22 Thread Chris Ward (chrward) 
Hi Matthew,

Can you let me know the versions of CUC and MS you are using? Also, does the 
test button provide a positive result on the CUC Video Services page? Also, 
there are a couple items that are often missed:


1)  You have to either reboot the server or restart the Conversation 
Manager service after you add the video service

2)  Depending on the phone model, the video camera may be muted (not 
sending video to CUC). You may have to unmute the video camera before recording 
the video greeting.

Check those out and let me know. I also have a LUA script I need to give you to 
control the resolution better than regions can. I am planning on writing a 
whitepaper to the same effect and modifying the CUC documentation to mention 
the same.

+Chris
TME - MediaSense and Unity Connection

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Matthew Loraditch
Sent: Monday, July 21, 2014 8:11 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Video Greetings for Unity Cxn


Anyone played with this yet? Have a Media Sense Server, have video services 
setup, my account provisioned right, have a small set of ports setup on a sip 
trunk to my CUCM, dial the Route Pattern I have, get the video interface, get 
to the point where I can record, do the recording hit pound and then it fails 
back to audio only with an error to that effect.



Trying to find a comprehensive guide on setting this up has been lacking... 
some stuff in Unity Cxn docs, some stuff in media sense docs.. really cool new 
feature but I really wish they'd develop some complete walkthroughs for these 
new features.


Matthew G. Loraditch - CCNP-V, CCNA-R&S, CCDA

1965 Greenspring Drive
Timonium, MD 21093

direct voice. 443.541.1518
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  
Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | 
Website<http://www.heliontechnologies.com/>  |  Email 
Support<mailto:supp...@heliontechnologies.com?subject=Technical%20Support%20Request>
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cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

[cisco-voip] Video Greetings for Unity Cxn

2014-07-21 Thread Matthew Loraditch 
Anyone played with this yet? Have a Media Sense Server, have video services 
setup, my account provisioned right, have a small set of ports setup on a sip 
trunk to my CUCM, dial the Route Pattern I have, get the video interface, get 
to the point where I can record, do the recording hit pound and then it fails 
back to audio only with an error to that effect.



Trying to find a comprehensive guide on setting this up has been lacking... 
some stuff in Unity Cxn docs, some stuff in media sense docs.. really cool new 
feature but I really wish they'd develop some complete walkthroughs for these 
new features.


Matthew G. Loraditch - CCNP-V, CCNA-R&S, CCDA

1965 Greenspring Drive
Timonium, MD 21093

direct voice. 443.541.1518
fax.  410.252.9284

Twitter  |  
Facebook  | 
Website  |  Email 
Support
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