Re: [cisco-voip] Why does CCX have the CUCM Informix Tables?

[Abhiram Kramadhati (akramadh)]

Hi Matthew,

All the platform related information is stored in the platform database. I know 
it is a bit strange to have two database instances, but the UCCX basically 
inherits the CUCM platform and builds its application and database on top of 
it. Therefore, the platform database (utils dbreplication runtimestate) remains 
same as the CUCM and you have the UCCX DBReplication (resources, historical 
data and so on) built on top of it. So all your processnode entries, platform 
related information etc recide in the platform DB. For all purposes (pre-9.0) 
platform replication being down will not affect NORMAL UCCX operations – day to 
day calls and agent login, but affects ability to change application admin 
password, updating platform config and so on.

Starting from 9.0, the platform replication being down is not something which 
can be ignored but affects functionality of CUIC and other co-resident 
applications which use this platform ER for replicating data.

Regards,
Abhiram Kramadhati
CCIE Voice # 40065
Contact Center TAC
Cisco Systems

From: Matthew Loraditch 
mloradi...@heliontechnologies.commailto:mloradi...@heliontechnologies.com
Date: Wednesday, 26 November 2014 9:29 am
To: cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net 
cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net
Subject: [cisco-voip] Why does CCX have the CUCM Informix Tables?

Working on a TAC case where a switch-version is failing… and anyway, they are 
pointing to issues with the CUCM tables not replicating and are having me do 
the normal CLI commands you do on CUCM to fix things (utils dbreplication reset 
all, etc)
So at this point I am just super curious, why the heck do these tables exist on 
CCX My CCX db is fine and replicating correctly…  I know they share 
underlying platform stuff but stil….


Matthew G. Loraditch – CCNP-Voice, CCNA, CCDA

1965 Greenspring Drive
Timonium, MD 21093

voice. 410.252.8830
fax.  410.252.9284

Twitterhttp://twitter.com/heliontech  |  
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Supportmailto:supp...@heliontechnologies.com?subject=Technical%20Support%20Request


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Re: [cisco-voip] Why does CCX have the CUCM Informix Tables?

[Charles Goldsmith]

I may be wrong about this, but isn't it the underlying pub/sub stuff?  I
ran into this a while back where dbreplication wasn't working but the ccx
db was.  Turned out it was the passwords weren't synced between the
databases, they had to root the box and run a script to sync 60+ passwords
between tables.  A previous encryption password didn't get populated
properly on an 8.5 setup, I was told it was related to a re-ip that didn't
go well.

On Tue, Nov 25, 2014 at 8:59 PM, Matthew Loraditch 
mloradi...@heliontechnologies.com wrote:

  Working on a TAC case where a switch-version is failing… and anyway,
 they are pointing to issues with the CUCM tables not replicating and are
 having me do the normal CLI commands you do on CUCM to fix things (utils
 dbreplication reset all, etc)

 So at this point I am just super curious, why the heck do these tables
 exist on CCX My CCX db is fine and replicating correctly…  I know they
 share underlying platform stuff but stil….





 Matthew G. Loraditch – CCNP-Voice, CCNA, CCDA

 1965 Greenspring Drive
 Timonium, MD 21093

 voice. 410.252.8830
 fax.  410.252.9284

 Twitter http://twitter.com/heliontech  |  Facebook
 http://www.facebook.com/#!/pages/Helion/252157915296  | Website
 http://www.heliontechnologies.com/  |  Email Support
 supp...@heliontechnologies.com?subject=Technical%20Support%20Request





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