Re: [cisco-voip] Wireless Headset Recommendations

[Scott Voll]

+1 on the plantronic Savi's  we have the 740 / 745 / and dual ear and have
loved them.  also love not having to have a lifter with the built in HHC.
We have about 750 deployed currently

Scott


On Mon, Dec 7, 2015 at 9:10 AM, Ryan Ratliff (rratliff) 
wrote:

> In my experience the bluetooth headset profile supported by our phones
> (except maybe the 8865 with BE4.1) sounds awful, like barely above cell
> phone quality. If you are used to wideband audio then it’s unusable. If
> your users haven’t been exposed to the awesomeness that is wideband audio
> then they probably won’t notice a difference.
>
> Personally I have a model of the Plantronics Savi 700 series that can do
> bluetooth, usb, or wired rj11. I use it via usb to a DX70 99% of the time
> but like the adaptability of being able to test it with almost all of our
> phone models. TAC is probably a bit unique in that requirement though.
>
> I don’t have one but the Jabra Evolve headsets look pretty awesome.
>
> Whatever you end up with be sure to check the vendor’s compatibility guide
> for the specific phone you have (or will have). Cisco doesn’t test or
> certify headsets with our phones, the vendors do that.
>
> -Ryan
>
> On Dec 4, 2015, at 5:23 PM, Ryan Huff  wrote:
>
> Hey Brian!
>
> I have mine at the home office on an 8945(9.2.3) / CUBE / CME10 and it
> sounds crystal (g711). My pairing is between the 8945 and an iPad mini
> currently. Phone rings, off-hook pauses music stream on the mini, music
> resumes on-hook. Works really well for me. Mine sounds great on the PC
> also. I will say when I roam more than 15 or so feet I sometimes get small
> mic delay and when the battery is low, other than that it is great for me.
>
> I am no Bluetooth expert but I think half the equation is in the Bluetooth
> profile of the device you're paring with (not sure how that applies with a
> 9971 though, that should just work, and work great). My only thoughts on
> the 9971 might be to try and swap firmware? Got any interferes nearby;
> microwaves, AC Units, space heaters ... etc?
>
> -Ryan
>
> On Dec 4, 2015, at 4:55 PM, Brian Meade  wrote:
>
> I've got one of these but wasn't able to get the multiple pairing working
> right.  Any tips?
>
> Also, it sounds pretty bad with my 9971.  Sounds fine with my PC though.
>
> On Fri, Dec 4, 2015 at 4:13 PM, Ryan Huff  wrote:
>
>> I use a Jabra Evolve 65 (Bluetooth); multiple simultaneous paring,
>> retractable mic, 3-button multi-touch operation and built in annunciation
>> (not just ambiguous beeping). USB charging also doubles as cabled headset
>> for things like laptops, PS4. It would be a hard day for me without it.
>>
>> Obviously, requires Bluetooth, but meets a reasonable definition of
>> wireless ;)
>>
>> Thanks,
>>
>> Ryan
>>
>> On Dec 4, 2015, at 3:34 PM, JASON BURWELL 
>> wrote:
>>
>> Does anyone have recommendations for a quality wireless headset? Been
>> using CS540 Plantronics for a while but they do not seem to last well at
>> all and frequently fail. Using mostly 7965s so Bluetooth to the phone is
>> not really an option yet.
>>
>>
>>
>> Thanks!
>>
>>
>>
>>
>>
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Re: [cisco-voip] Wireless Headset Recommendations

[Ryan Ratliff (rratliff)]

There’s a reason we had to put in a knob to turn off g.722 when it was 
introduced (“too much bass”).

Personally I think users have a hard time getting used to hearing someone like 
they are in the room with you on an audio only call. With a video call it’s 
much easier to accept the higher fidelity audio. It’s like getting my family to 
prefer FaceTime audio over a cell phone call, they just won’t do it.

-Ryan

On Dec 7, 2015, at 12:24 PM, Charles Goldsmith 
mailto:wo...@justfamily.org>> wrote:

Speaking of wideband audio, recently had a conversation with a customer after 
we upgraded them from UCM 7 to 10.5, they were complaining that they were 
getting a lost more "noise" on t he line.  Turns out that the wideband audio 
was just allowing a lot more background noise from the factory in the 
background.

They still haven't decided if they are going to downgrade the codec or find 
another solution...


On Mon, Dec 7, 2015 at 11:10 AM, Ryan Ratliff (rratliff) 
mailto:rratl...@cisco.com>> wrote:
In my experience the bluetooth headset profile supported by our phones (except 
maybe the 8865 with BE4.1) sounds awful, like barely above cell phone quality. 
If you are used to wideband audio then it’s unusable. If your users haven’t 
been exposed to the awesomeness that is wideband audio then they probably won’t 
notice a difference.

Personally I have a model of the Plantronics Savi 700 series that can do 
bluetooth, usb, or wired rj11. I use it via usb to a DX70 99% of the time but 
like the adaptability of being able to test it with almost all of our phone 
models. TAC is probably a bit unique in that requirement though.

I don’t have one but the Jabra Evolve headsets look pretty awesome.

Whatever you end up with be sure to check the vendor’s compatibility guide for 
the specific phone you have (or will have). Cisco doesn’t test or certify 
headsets with our phones, the vendors do that.

-Ryan

On Dec 4, 2015, at 5:23 PM, Ryan Huff 
mailto:ryanh...@outlook.com>> wrote:

Hey Brian!

I have mine at the home office on an 8945(9.2.3) / CUBE / CME10 and it sounds 
crystal (g711). My pairing is between the 8945 and an iPad mini currently. 
Phone rings, off-hook pauses music stream on the mini, music resumes on-hook. 
Works really well for me. Mine sounds great on the PC also. I will say when I 
roam more than 15 or so feet I sometimes get small mic delay and when the 
battery is low, other than that it is great for me.

I am no Bluetooth expert but I think half the equation is in the Bluetooth 
profile of the device you're paring with (not sure how that applies with a 9971 
though, that should just work, and work great). My only thoughts on the 9971 
might be to try and swap firmware? Got any interferes nearby; microwaves, AC 
Units, space heaters ... etc?

-Ryan

On Dec 4, 2015, at 4:55 PM, Brian Meade 
mailto:bmead...@vt.edu>> wrote:

I've got one of these but wasn't able to get the multiple pairing working 
right.  Any tips?

Also, it sounds pretty bad with my 9971.  Sounds fine with my PC though.

On Fri, Dec 4, 2015 at 4:13 PM, Ryan Huff 
mailto:ryanh...@outlook.com>> wrote:
I use a Jabra Evolve 65 (Bluetooth); multiple simultaneous paring, retractable 
mic, 3-button multi-touch operation and built in annunciation (not just 
ambiguous beeping). USB charging also doubles as cabled headset for things like 
laptops, PS4. It would be a hard day for me without it.

Obviously, requires Bluetooth, but meets a reasonable definition of wireless ;)

Thanks,

Ryan

On Dec 4, 2015, at 3:34 PM, JASON BURWELL 
mailto:jason.burw...@foundersfcu.com>> wrote:

Does anyone have recommendations for a quality wireless headset? Been using 
CS540 Plantronics for a while but they do not seem to last well at all and 
frequently fail. Using mostly 7965s so Bluetooth to the phone is not really an 
option yet.

Thanks!


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Re: [cisco-voip] Wireless Headset Recommendations

[Charles Goldsmith]

Speaking of wideband audio, recently had a conversation with a customer
after we upgraded them from UCM 7 to 10.5, they were complaining that they
were getting a lost more "noise" on t he line.  Turns out that the wideband
audio was just allowing a lot more background noise from the factory in the
background.

They still haven't decided if they are going to downgrade the codec or find
another solution...


On Mon, Dec 7, 2015 at 11:10 AM, Ryan Ratliff (rratliff)  wrote:

> In my experience the bluetooth headset profile supported by our phones
> (except maybe the 8865 with BE4.1) sounds awful, like barely above cell
> phone quality. If you are used to wideband audio then it’s unusable. If
> your users haven’t been exposed to the awesomeness that is wideband audio
> then they probably won’t notice a difference.
>
> Personally I have a model of the Plantronics Savi 700 series that can do
> bluetooth, usb, or wired rj11. I use it via usb to a DX70 99% of the time
> but like the adaptability of being able to test it with almost all of our
> phone models. TAC is probably a bit unique in that requirement though.
>
> I don’t have one but the Jabra Evolve headsets look pretty awesome.
>
> Whatever you end up with be sure to check the vendor’s compatibility guide
> for the specific phone you have (or will have). Cisco doesn’t test or
> certify headsets with our phones, the vendors do that.
>
> -Ryan
>
> On Dec 4, 2015, at 5:23 PM, Ryan Huff  wrote:
>
> Hey Brian!
>
> I have mine at the home office on an 8945(9.2.3) / CUBE / CME10 and it
> sounds crystal (g711). My pairing is between the 8945 and an iPad mini
> currently. Phone rings, off-hook pauses music stream on the mini, music
> resumes on-hook. Works really well for me. Mine sounds great on the PC
> also. I will say when I roam more than 15 or so feet I sometimes get small
> mic delay and when the battery is low, other than that it is great for me.
>
> I am no Bluetooth expert but I think half the equation is in the Bluetooth
> profile of the device you're paring with (not sure how that applies with a
> 9971 though, that should just work, and work great). My only thoughts on
> the 9971 might be to try and swap firmware? Got any interferes nearby;
> microwaves, AC Units, space heaters ... etc?
>
> -Ryan
>
> On Dec 4, 2015, at 4:55 PM, Brian Meade  wrote:
>
> I've got one of these but wasn't able to get the multiple pairing working
> right.  Any tips?
>
> Also, it sounds pretty bad with my 9971.  Sounds fine with my PC though.
>
> On Fri, Dec 4, 2015 at 4:13 PM, Ryan Huff  wrote:
>
>> I use a Jabra Evolve 65 (Bluetooth); multiple simultaneous paring,
>> retractable mic, 3-button multi-touch operation and built in annunciation
>> (not just ambiguous beeping). USB charging also doubles as cabled headset
>> for things like laptops, PS4. It would be a hard day for me without it.
>>
>> Obviously, requires Bluetooth, but meets a reasonable definition of
>> wireless ;)
>>
>> Thanks,
>>
>> Ryan
>>
>> On Dec 4, 2015, at 3:34 PM, JASON BURWELL 
>> wrote:
>>
>> Does anyone have recommendations for a quality wireless headset? Been
>> using CS540 Plantronics for a while but they do not seem to last well at
>> all and frequently fail. Using mostly 7965s so Bluetooth to the phone is
>> not really an option yet.
>>
>>
>>
>> Thanks!
>>
>>
>>
>>
>>
>> ___
>> cisco-voip mailing list
>> cisco-voip@puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
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>>
>>
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Re: [cisco-voip] Wireless Headset Recommendations

[Ryan Ratliff (rratliff)]

In my experience the bluetooth headset profile supported by our phones (except 
maybe the 8865 with BE4.1) sounds awful, like barely above cell phone quality. 
If you are used to wideband audio then it’s unusable. If your users haven’t 
been exposed to the awesomeness that is wideband audio then they probably won’t 
notice a difference.

Personally I have a model of the Plantronics Savi 700 series that can do 
bluetooth, usb, or wired rj11. I use it via usb to a DX70 99% of the time but 
like the adaptability of being able to test it with almost all of our phone 
models. TAC is probably a bit unique in that requirement though.

I don’t have one but the Jabra Evolve headsets look pretty awesome.

Whatever you end up with be sure to check the vendor’s compatibility guide for 
the specific phone you have (or will have). Cisco doesn’t test or certify 
headsets with our phones, the vendors do that.

-Ryan

On Dec 4, 2015, at 5:23 PM, Ryan Huff 
mailto:ryanh...@outlook.com>> wrote:

Hey Brian!

I have mine at the home office on an 8945(9.2.3) / CUBE / CME10 and it sounds 
crystal (g711). My pairing is between the 8945 and an iPad mini currently. 
Phone rings, off-hook pauses music stream on the mini, music resumes on-hook. 
Works really well for me. Mine sounds great on the PC also. I will say when I 
roam more than 15 or so feet I sometimes get small mic delay and when the 
battery is low, other than that it is great for me.

I am no Bluetooth expert but I think half the equation is in the Bluetooth 
profile of the device you're paring with (not sure how that applies with a 9971 
though, that should just work, and work great). My only thoughts on the 9971 
might be to try and swap firmware? Got any interferes nearby; microwaves, AC 
Units, space heaters ... etc?

-Ryan

On Dec 4, 2015, at 4:55 PM, Brian Meade 
mailto:bmead...@vt.edu>> wrote:

I've got one of these but wasn't able to get the multiple pairing working 
right.  Any tips?

Also, it sounds pretty bad with my 9971.  Sounds fine with my PC though.

On Fri, Dec 4, 2015 at 4:13 PM, Ryan Huff 
mailto:ryanh...@outlook.com>> wrote:
I use a Jabra Evolve 65 (Bluetooth); multiple simultaneous paring, retractable 
mic, 3-button multi-touch operation and built in annunciation (not just 
ambiguous beeping). USB charging also doubles as cabled headset for things like 
laptops, PS4. It would be a hard day for me without it.

Obviously, requires Bluetooth, but meets a reasonable definition of wireless ;)

Thanks,

Ryan

On Dec 4, 2015, at 3:34 PM, JASON BURWELL 
mailto:jason.burw...@foundersfcu.com>> wrote:

Does anyone have recommendations for a quality wireless headset? Been using 
CS540 Plantronics for a while but they do not seem to last well at all and 
frequently fail. Using mostly 7965s so Bluetooth to the phone is not really an 
option yet.

Thanks!


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Re: [cisco-voip] Wireless Headset Recommendations

[Ryan Huff]

Hey Brian!

I have mine at the home office on an 8945(9.2.3) / CUBE / CME10 and it sounds 
crystal (g711). My pairing is between the 8945 and an iPad mini currently. 
Phone rings, off-hook pauses music stream on the mini, music resumes on-hook. 
Works really well for me. Mine sounds great on the PC also. I will say when I 
roam more than 15 or so feet I sometimes get small mic delay and when the 
battery is low, other than that it is great for me.

I am no Bluetooth expert but I think half the equation is in the Bluetooth 
profile of the device you're paring with (not sure how that applies with a 9971 
though, that should just work, and work great). My only thoughts on the 9971 
might be to try and swap firmware? Got any interferes nearby; microwaves, AC 
Units, space heaters ... etc?

-Ryan

On Dec 4, 2015, at 4:55 PM, Brian Meade 
mailto:bmead...@vt.edu>> wrote:

I've got one of these but wasn't able to get the multiple pairing working 
right.  Any tips?

Also, it sounds pretty bad with my 9971.  Sounds fine with my PC though.

On Fri, Dec 4, 2015 at 4:13 PM, Ryan Huff 
mailto:ryanh...@outlook.com>> wrote:
I use a Jabra Evolve 65 (Bluetooth); multiple simultaneous paring, retractable 
mic, 3-button multi-touch operation and built in annunciation (not just 
ambiguous beeping). USB charging also doubles as cabled headset for things like 
laptops, PS4. It would be a hard day for me without it.

Obviously, requires Bluetooth, but meets a reasonable definition of wireless ;)

Thanks,

Ryan

On Dec 4, 2015, at 3:34 PM, JASON BURWELL 
mailto:jason.burw...@foundersfcu.com>> wrote:

Does anyone have recommendations for a quality wireless headset? Been using 
CS540 Plantronics for a while but they do not seem to last well at all and 
frequently fail. Using mostly 7965s so Bluetooth to the phone is not really an 
option yet.

Thanks!


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Re: [cisco-voip] Wireless Headset Recommendations

[Brian Meade]

I've got one of these but wasn't able to get the multiple pairing working
right.  Any tips?

Also, it sounds pretty bad with my 9971.  Sounds fine with my PC though.

On Fri, Dec 4, 2015 at 4:13 PM, Ryan Huff  wrote:

> I use a Jabra Evolve 65 (Bluetooth); multiple simultaneous paring,
> retractable mic, 3-button multi-touch operation and built in annunciation
> (not just ambiguous beeping). USB charging also doubles as cabled headset
> for things like laptops, PS4. It would be a hard day for me without it.
>
> Obviously, requires Bluetooth, but meets a reasonable definition of
> wireless ;)
>
> Thanks,
>
> Ryan
>
> On Dec 4, 2015, at 3:34 PM, JASON BURWELL 
> wrote:
>
> Does anyone have recommendations for a quality wireless headset? Been
> using CS540 Plantronics for a while but they do not seem to last well at
> all and frequently fail. Using mostly 7965s so Bluetooth to the phone is
> not really an option yet.
>
>
>
> Thanks!
>
>
>
>
>
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Re: [cisco-voip] Wireless Headset Recommendations

[Ryan Huff]

I use a Jabra Evolve 65 (Bluetooth); multiple simultaneous paring, retractable 
mic, 3-button multi-touch operation and built in annunciation (not just 
ambiguous beeping). USB charging also doubles as cabled headset for things like 
laptops, PS4. It would be a hard day for me without it.

Obviously, requires Bluetooth, but meets a reasonable definition of wireless ;)

Thanks,

Ryan

On Dec 4, 2015, at 3:34 PM, JASON BURWELL 
mailto:jason.burw...@foundersfcu.com>> wrote:

Does anyone have recommendations for a quality wireless headset? Been using 
CS540 Plantronics for a while but they do not seem to last well at all and 
frequently fail. Using mostly 7965s so Bluetooth to the phone is not really an 
option yet.

Thanks!


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Re: [cisco-voip] Wireless Headset Recommendations

[Terry Oakley]

>From our experience Jabra sets work well.   We have both the 9350e and the 
>9460 on our campus and both have been quite reliable and work well with the 
>EHS cable.

We have some new CS540's but they are used by staff that are not constantly on 
the phone.   The Jabra users all are on the phone most of their work day.

Terry


Terry Oakley
Telecommunications Coordinator | Information Technology Services
Red Deer College |100 College Blvd. | Box 5005 | Red Deer | Alberta | T4N 5H5
work (403) 342-3521   |  FAX (403) 343-4034



From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of JASON 
BURWELL
Sent: December 4, 2015 1:33 PM
To: 'cisco-voip@puck.nether.net' 
Subject: [cisco-voip] Wireless Headset Recommendations

Does anyone have recommendations for a quality wireless headset? Been using 
CS540 Plantronics for a while but they do not seem to last well at all and 
frequently fail. Using mostly 7965s so Bluetooth to the phone is not really an 
option yet.

Thanks!


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Re: [cisco-voip] Wireless Headset Recommendations

[Brian Meade]

I really like my Jabra 9470.  Battery died after a year but they sell a
replacement kit that got it fixed up.

I've got it hooked up to my PC too so I can use it for Jabber/CIPC as well
as my desk phone.

On Fri, Dec 4, 2015 at 3:32 PM, JASON BURWELL  wrote:

> Does anyone have recommendations for a quality wireless headset? Been
> using CS540 Plantronics for a while but they do not seem to last well at
> all and frequently fail. Using mostly 7965s so Bluetooth to the phone is
> not really an option yet.
>
>
>
> Thanks!
>
>
>
>
>
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[cisco-voip] Wireless Headset Recommendations

[JASON BURWELL]

Does anyone have recommendations for a quality wireless headset? Been using 
CS540 Plantronics for a while but they do not seem to last well at all and 
frequently fail. Using mostly 7965s so Bluetooth to the phone is not really an 
option yet.

Thanks!


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