*Hi,*

*Hope you are doing great!!*

*Please send me an updated copy of your resume.*



*Job Title         :*  Technical Writer with ITIL

*Job Location   :*      Alpharetta, GA.

*Job Duration   :*      6 Months Contract.

*Job Description : *

This position requires a self-motivated individual with strong problem
solving skills who can contribute in a dynamic team environment. The ideal
candidate will have strong technical writing skills and a background in
information design and development. Experience with content management,
documentation localization, agile software practices, and continuous
release delivery are a plus. The right incumbent will be able to:

•   Write clear, concise, and compelling overviews/procedures for user
guides, online help, and technical notes.

•   Produce informative graphics and screenshots to help illustrate complex
concepts.

•   Produce short informative videos based on complex subjects.

•   Participate in document control (revisioning).

•   Help maintain company Style Guide.



*Requirements/Qualifications*

•   BA/BS in Technical Writing, English, or Journalism or equivalent
experience.

•   3-5 years of technical writing/editing experience in a commercial
software environment.

•   Excellent organizational, writing, editing, and formatting skills.

•   Ability to solve complex issues in a team environment

•   Proactive attention to detail and consistency (terminology, formatting,
structure).

•   Experience with DITA authoring.

•   Experience with documentation localization.

•   Understanding of XML, DITA XML, and HTML.

•   Ability to work independently and with little guidance.

*Preferred Skills*

•   Experience with Cherwell Service Management or other help desk software

•   Familiarity with the IT industry, ITIL V.3, and other related standards



Thanks & Regards ,

*Donald Smith*
Ph: 972-427-1853

Email :  *donald_sm...@aesinc.us.com <donald_sm...@aesinc.us.com>*

Gmail : donaldsmith.agile

|| Agile Enterprise Solutions Inc ||



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