Hi ,
We have an opening for the below position and if interested do reply with your updated resume. *Title: Support Engineer OMS Manhattan* *Position: Contract 3 Months* *Location: Columbus , OH* *JOB DESCRIPTION:* MUST HAVE ORDER MANAGEMENT SYSTEMS EXPERIENCE • Own and help develop operationally efficient Support process for the Manhattan OMS and OMNI CHANNEL system. • Assist peers and develop team members to develop a strong support team • Participate 24X7 support operations • Lead Incidents management, Change management and problem solving for operations function. • Protect and ensure the stability of the production systems, and maintain the integrity of the environments. • Assist in determining the impact of production issues and provide input into their resolution via root cause analysis, data extraction and quantification. • Help Stream line the Support model for the team and come up with ideas how we serve our brands better. • Help Develop comprehensive monitoring solution not limiting to OMS but making sure the entire end to end eco system is adequately monitored. • Proactively bring ideas to leadership to reduce P1 and P2 incidents and work with release management team to make sure they are prioritized. • Ability to work independently in a fast paced environment with minimum over sight. • Provide technical expertise in establishing support processes and best practices specifically for OMS/OCF Manhattan platform and also in the ecommerce larger eco system that includes ATG, 3rd party systems (Ex. Cyber Source, AVS, Vertex, Responses, SVS etc.) and legacy systems (Ex. Supply Chain, RMS, Sales Audit etc.). • Build and maintain a knowledge base for support technical expertise that can be operationalized for ongoing support activities. • Work with Platform Engineering and release team to automate support incidents to reduce costs, risks and time to production. Core Skill Sets • At least 3-5 years’ experience in Manhattan OMS as technical/support lead. Or equivalent with Sterling OMS • At least 5 years’ experience in OMS and OMNI CHANNEL Space. • At least 5-7 years’ experience in major retail industry. • Hands on Experience with Manhattan OMS Suite configurations, or Sterling configurations • Hands on Experience in Linux, Oracle database and Middleware technologies • Hands on Experience of WebLogic Application Server • Hands on Experience with Java and J2EE • Hands on Experience processing XML and XSL transformations • Hands on Experience with SOAP and/or Restful web services. • Hands on Experience with service oriented architecture (SOA) design and principals • Ability to collaborate with other technical team members • Ability to work independently with minimal direction on all of the technologies and provide guidance to team members and also help build a strong team. • Excellent verbal and written communication skills • Strong analytical thinking, troubleshooting and problem solving skills within complex enterprise systems • Experience working in a shared services environment is a plus Bachelor’s degree in Computer Science or related field *Biplab Chandra Deb* *Sr. US IT Recruiter, KPG 99 Inc* --------------------------------------------------------------------------------------------------------------------------------------- [image: Description: Icon_blue_bg] <http://www.kpgtech.com/> *Address:* 3240 E State St Ext Hamilton, NJ 08619 USA *Contact :* 732-722-1085 I *Email : b...@kpgtech.com <b...@kpgtech.com>* *P** Please consider the environment before printing this e-mail* *CONFIDENTIALITY NOTICE: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message.* -- You received this message because you are subscribed to the Google Groups "Citrix and Sap problems" group. To unsubscribe from this group and stop receiving emails from it, send an email to citrix-and-sap-problems+unsubscr...@googlegroups.com. To post to this group, send email to citrix-and-sap-problems@googlegroups.com. Visit this group at https://groups.google.com/group/citrix-and-sap-problems. For more options, visit https://groups.google.com/d/optout.
