Re: [clamav-users] False positive submission page down (for a few days now)?

2012-05-04 Thread Ralf Hildebrandt
* Luca Gibelli l...@clamav.net:

 Most likely your proxy is issuing a HTTP/1.0 request upstream?

Could you PLEASE check the server's logs?

We're definitely sending HTTP/1.1 requests with all the headers, see
below:

output from tcpdump:

GET /sendfp.cgi HTTP/1.1
Host: cgi.clamav.net
Pragma: no-cache
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/535.19 (KHTML, like 
Gecko) Ubuntu/12.04 Chromium/18.0.1025.168 Chrome/18.0.1025.168 Safari/535.19
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Encoding: gzip,deflate,sdch
Accept-Language: de,en;q=0.8,en-US;q=0.6
Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.3
Cookie: __utma=165234925.7124351.1326790435.1336028009.1336053668.11; 
__utmz=165234925.1326790435.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none)
Via: 1.1 proxy-cbf-1 (squid/3.1.19-20120418-r10444)
X-Forwarded-For: unknown
Cache-Control: max-age=0
Connection: keep-alive

answer:

HTTP/1.1 503 Service Unavailable
Server: Varnish
Content-Type: text/html; charset=utf-8
Retry-After: 5
Content-Length: 284
Accept-Ranges: bytes
Date: Fri, 04 May 2012 10:29:21 GMT
X-Varnish: 221993613
Age: 0
Via: 1.1 varnish
Connection: close

-- 
Ralf Hildebrandt   Charite Universitätsmedizin Berlin
ralf.hildebra...@charite.deCampus Benjamin Franklin
http://www.charite.de  Hindenburgdamm 30, 12203 Berlin
Geschäftsbereich IT, Abt. Netzwerk fon: +49-30-450.570.155
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Re: [clamav-users] False positive submission page down (for a few days now)?

2012-05-03 Thread Ralf Hildebrandt
* Luca Gibelli l...@clamav.net:
 Hello Ralf,
 
  $ telnet proxy.charite.de 8080
  Trying 141.42.1.205...
  Connected to proxy.charite.de.
  Escape character is '^]'.
  GET http://cgi.clamav.net/sendfp.cgi HTTP/1.0
 
 we use name based virtual hosting, you must switch to HTTP/1.1 and 
 send a Host: header as well
 
 See http://www.w3.org/Protocols/rfc2616/rfc2616-sec14.html and
 http://www8.org/w8-papers/5c-protocols/key/key.html
 
 Most likely your proxy is issuing a HTTP/1.0 request upstream?

It's still not working and unfortunately your admin is not willing to
check the logs to see whats being logged for my source IP.

-- 
Ralf Hildebrandt   Charite Universitätsmedizin Berlin
ralf.hildebra...@charite.deCampus Benjamin Franklin
http://www.charite.de  Hindenburgdamm 30, 12203 Berlin
Geschäftsbereich IT, Abt. Netzwerk fon: +49-30-450.570.155
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Re: [clamav-users] False positive submission page down (for a few days now)?

2012-04-19 Thread Török Edwin
On 04/19/2012 02:59 PM, Ralf Hildebrandt wrote:
 Is there an alternative way of submitting FP's?
 

Are you using this page?
http://www.clamav.net/lang/en/sendvirus/submit-fp/

Best regards,
--Edwin
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Re: [clamav-users] False positive submission page down (for a few days now)?

2012-04-19 Thread Ralf Hildebrandt
* Török Edwin ed...@clamav.net:
 On 04/19/2012 02:59 PM, Ralf Hildebrandt wrote:
  Is there an alternative way of submitting FP's?
  
 
 Are you using this page?
 http://www.clamav.net/lang/en/sendvirus/submit-fp/

Yep. 

-- 
Ralf Hildebrandt   Charite Universitätsmedizin Berlin
ralf.hildebra...@charite.deCampus Benjamin Franklin
http://www.charite.de  Hindenburgdamm 30, 12203 Berlin
Geschäftsbereich IT, Abt. Netzwerk fon: +49-30-450.570.155
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Re: [clamav-users] False positive submission page down (for a few days now)?

2012-04-19 Thread Tomasz Kojm
W dniu 04/19/12 14:24, Ralf Hildebrandt pisze:
 * Török Edwin ed...@clamav.net:
 On 04/19/2012 02:59 PM, Ralf Hildebrandt wrote:
 Is there an alternative way of submitting FP's?


 Are you using this page?
 http://www.clamav.net/lang/en/sendvirus/submit-fp/
 
 Yep.

I just tested and it worked fine for me.

What's exactly the problem on your side?

-- 
   oo. Tomasz Kojm tk...@clamav.net
  (\/)\. http://www.ClamAV.net/gpg/tkojm.gpg
 \..._ 0DCA5A08407D5288279DB43454822DC8985A444B
   //\   /\  Thu Apr 19 14:57:05 CEST 2012
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Re: [clamav-users] False positive submission page down (for a few days now)?

2012-04-19 Thread Alain Zidouemba
Just tried it, works for me.

-Alain

On Apr 19, 2012, at 9:11 AM, Ralf Hildebrandt
ralf.hildebra...@charite.de wrote:


 I just tested and it worked fine for me.

 What's exactly the problem on your side?

 I keep getting:

 Under maintenance. Try again later.

 --
 Ralf Hildebrandt   Charite Universitätsmedizin Berlin
 ralf.hildebra...@charite.deCampus Benjamin Franklin
 http://www.charite.de  Hindenburgdamm 30, 12203 Berlin
 Geschäftsbereich IT, Abt. Netzwerk fon: +49-30-450.570.155
 ___
 Help us build a comprehensive ClamAV guide: visit http://wiki.clamav.net
 http://www.clamav.net/support/ml
___
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Re: [clamav-users] False positive submission page down (for a few days now)?

2012-04-19 Thread Török Edwin
On 04/19/2012 04:10 PM, Ralf Hildebrandt wrote:
 
 I just tested and it worked fine for me.

 What's exactly the problem on your side?
 
 I keep getting:
 
 Under maintenance. Try again later.
 

How big is the file that you're trying to upload?


--Edwin
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Re: [clamav-users] False positive submission page down (for a few days now)?

2012-04-19 Thread TR Shaw

On Apr 19, 2012, at 8:24 AM, Ralf Hildebrandt wrote:

 * Török Edwin ed...@clamav.net:
 On 04/19/2012 02:59 PM, Ralf Hildebrandt wrote:
 Is there an alternative way of submitting FP's?
 
 
 Are you using this page?
 http://www.clamav.net/lang/en/sendvirus/submit-fp/
 
 Yep. 
 

Works here in Safari and Chrome and Firefox.

Tom

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Re: [clamav-users] False positive submission page down (for a few days now)?

2012-04-19 Thread Ralf Hildebrandt
* Török Edwin ed...@clamav.net:
 On 04/19/2012 04:10 PM, Ralf Hildebrandt wrote:
  
  I just tested and it worked fine for me.
 
  What's exactly the problem on your side?
  
  I keep getting:
  
  Under maintenance. Try again later.
  
 
 How big is the file that you're trying to upload?

I'm not getting a form, all I get is Under maintenance. Try again
later. - must be a cachin issue somewhere

-- 
Ralf Hildebrandt   Charite Universitätsmedizin Berlin
ralf.hildebra...@charite.deCampus Benjamin Franklin
http://www.charite.de  Hindenburgdamm 30, 12203 Berlin
Geschäftsbereich IT, Abt. Netzwerk fon: +49-30-450.570.155
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Re: [clamav-users] False positive submission page down (for a few days now)?

2012-04-19 Thread Ralf Hildebrandt
  How big is the file that you're trying to upload?
 
 I'm not getting a form, all I get is Under maintenance. Try again
 later. - must be a cachin issue somewhere

Varnish (reverse proxy) is giving my this:

$ telnet proxy.charite.de 8080
Trying 141.42.1.205...
Connected to proxy.charite.de.
Escape character is '^]'.
GET http://cgi.clamav.net/sendfp.cgi HTTP/1.0

HTTP/1.0 503 Service Unavailable
Server: Varnish
Content-Type: text/html; charset=utf-8
Retry-After: 5
Content-Length: 284
Accept-Ranges: bytes
Date: Thu, 19 Apr 2012 13:20:02 GMT
X-Varnish: 216808379
Age: 0
X-Cache: MISS from proxy-cvk-1
Via: 1.1 varnish, 1.0 proxy-cvk-1 (squid/3.1.19-20120412-r10444)
Connection: close


?xml version=1.0 encoding=utf-8 ?
!DOCTYPE html PUBLIC -//W3C//DTD XHTML 1.0 Strict//EN
 http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd;
html
 head
   titleMaintenance/title
 /head
 body
   h1Under maintenance. Try again later./h1
 /body
/html
Connection closed by foreign host.
 
-- 
Ralf Hildebrandt   Charite Universitätsmedizin Berlin
ralf.hildebra...@charite.deCampus Benjamin Franklin
http://www.charite.de  Hindenburgdamm 30, 12203 Berlin
Geschäftsbereich IT, Abt. Netzwerk fon: +49-30-450.570.155
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Re: [clamav-users] False positive submission page down (for a few days now)?

2012-04-19 Thread Ralf Hildebrandt
 GET http://cgi.clamav.net/sendfp.cgi HTTP/1.0
 
 HTTP/1.0 503 Service Unavailable
 Server: Varnish
 Content-Type: text/html; charset=utf-8
 Retry-After: 5
 Content-Length: 284
 Accept-Ranges: bytes
 Date: Thu, 19 Apr 2012 13:20:02 GMT
 X-Varnish: 216808379
 Age: 0
 X-Cache: MISS from proxy-cvk-1
 Via: 1.1 varnish, 1.0 proxy-cvk-1 (squid/3.1.19-20120412-r10444)
 Connection: close

This happens if I access the site via a proxy. 
From the proxy machine itself, I'm getting this:

GET http://cgi.clamav.net/sendfp.cgi HTTP/1.0

HTTP/1.1 200 OK
Server: Apache/2.2.9 (Debian) mod_ssl/2.2.9 OpenSSL/0.9.8g
Vary: Accept-Encoding
Content-Type: text/html; charset=ISO-8859-1
X-Cacheable: VarnishResNoCacheHost
Content-Length: 2495
Accept-Ranges: bytes
Date: Thu, 19 Apr 2012 13:23:34 GMT
X-Varnish: 216809483
Age: 0
Via: 1.1 varnish
Connection: close
... remained of page sent correctly ...

The FP submission page used to work for us uptill now. Hm.

-- 
Ralf Hildebrandt   Charite Universitätsmedizin Berlin
ralf.hildebra...@charite.deCampus Benjamin Franklin
http://www.charite.de  Hindenburgdamm 30, 12203 Berlin
Geschäftsbereich IT, Abt. Netzwerk fon: +49-30-450.570.155
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Re: [clamav-users] False positive submission page down (for a few days now)?

2012-04-19 Thread Török Edwin
On 04/19/2012 04:21 PM, Ralf Hildebrandt wrote:
 How big is the file that you're trying to upload?

 I'm not getting a form, all I get is Under maintenance. Try again
 later. - must be a cachin issue somewhere
 
 Varnish (reverse proxy) is giving my this:
 
 $ telnet proxy.charite.de 8080
 Trying 141.42.1.205...
 Connected to proxy.charite.de.
 Escape character is '^]'.
 GET http://cgi.clamav.net/sendfp.cgi HTTP/1.0
 
 HTTP/1.0 503 Service Unavailable

Can you try flushing your varnish cache, and trying again?
Maybe for some reason it cached an older 503 page.

I get this when connecting directly to cgi.clamav.net:
GET  http://cgi.clamav.net/sendfp.cgi HTTP/1.0

HTTP/1.1 200 OK
Server: Apache/2.2.9 (Debian) mod_ssl/2.2.9 OpenSSL/0.9.8g
Vary: Accept-Encoding
Content-Type: text/html; charset=ISO-8859-1
X-Cacheable: VarnishResNoCacheHost
Content-Length: 2495
Accept-Ranges: bytes
Date: Thu, 19 Apr 2012 13:25:30 GMT
X-Varnish: 216809903
Age: 0
Via: 1.1 varnish
Connection: close

 Server: Varnish
 Content-Type: text/html; charset=utf-8
 Retry-After: 5
 Content-Length: 284
 Accept-Ranges: bytes
 Date: Thu, 19 Apr 2012 13:20:02 GMT
 X-Varnish: 216808379
 Age: 0
 X-Cache: MISS from proxy-cvk-1
 Via: 1.1 varnish, 1.0 proxy-cvk-1 (squid/3.1.19-20120412-r10444)
 Connection: close
 
 
 ?xml version=1.0 encoding=utf-8 ?
 !DOCTYPE html PUBLIC -//W3C//DTD XHTML 1.0 Strict//EN
  http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd;
 html
  head
titleMaintenance/title
  /head
  body
h1Under maintenance. Try again later./h1
  /body
 /html
 Connection closed by foreign host.


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Re: [clamav-users] False positive submission page down (for a few days now)?

2012-04-19 Thread Ralf Hildebrandt
* Török Edwin ed...@clamav.net:

 Can you try flushing your varnish cache, and trying again?

It's your varnish cache :) (we don't have any here)

I already restarted my squid servers, no change. It's very odd.

-- 
Ralf Hildebrandt   Charite Universitätsmedizin Berlin
ralf.hildebra...@charite.deCampus Benjamin Franklin
http://www.charite.de  Hindenburgdamm 30, 12203 Berlin
Geschäftsbereich IT, Abt. Netzwerk fon: +49-30-450.570.155
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Re: [clamav-users] False positive submission page down (for a few days now)?

2012-04-19 Thread Ralf Hildebrandt
* Ralf Hildebrandt ralf.hildebra...@charite.de:
 * Török Edwin ed...@clamav.net:
 
  Can you try flushing your varnish cache, and trying again?
 
 It's your varnish cache :) (we don't have any here)
 
 I already restarted my squid servers, no change. It's very odd.

Now I emptied my cache partitions as well: Still the same.

-- 
Ralf Hildebrandt   Charite Universitätsmedizin Berlin
ralf.hildebra...@charite.deCampus Benjamin Franklin
http://www.charite.de  Hindenburgdamm 30, 12203 Berlin
Geschäftsbereich IT, Abt. Netzwerk fon: +49-30-450.570.155
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Re: [clamav-users] False positive submission page down (for a few days now)?

2012-04-19 Thread Ralf Hildebrandt
 Does it work if you append a random GET parameter to the URL (like 
 ?unused=test).

Nope, still the same. Maybe somebody configured varnish to give my IP
address range (193.175.73.20x) a 503: Service Unavailable? 

$ wget -nd -S http://cgi.clamav.net/sendfp.cgi?unused=test;
--2012-04-19 15:50:26--  http://cgi.clamav.net/sendfp.cgi?unused=test
Resolving proxy.charite.de (proxy.charite.de)... 141.42.1.205


Connecting to proxy.charite.de
(proxy.charite.de)|141.42.1.205|:8080... connected.
Proxy request sent, awaiting response... 
  HTTP/1.0 503 Service Unavailable
  Server: Varnish
  Content-Type: text/html; charset=utf-8
  Retry-After: 5
  Content-Length: 284
  Accept-Ranges: bytes
  Date: Thu, 19 Apr 2012 13:50:26 GMT
  X-Varnish: 216817722
  Age: 0
  Via: 1.1 varnish
  X-Cache: MISS from proxy-cvk-1
  Connection: keep-alive
2012-04-19 15:50:27 ERROR 503: Service Unavailable.

-- 
Ralf Hildebrandt   Charite Universitätsmedizin Berlin
ralf.hildebra...@charite.deCampus Benjamin Franklin
http://www.charite.de  Hindenburgdamm 30, 12203 Berlin
Geschäftsbereich IT, Abt. Netzwerk fon: +49-30-450.570.155
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