Re: [CODE4LIB] Library Website Redesign Info and Project Plans
Hello! Back in Sept I promised to share the presentation we did about our (Ohio State University Libraries) selection of the web CMS SilverStripe. Here's the link: http://hdl.handle.net/1811/44535. I hope this helps. I'm happy to attempt to answer any questions. Beth Beth Black Systems Librarian and Assistant Professor Head, Web Implementation Team Ohio State University Libraries 610 Ackerman Rd, Room 5855 Columbus, Ohio 43202-4500 (614) 688-5428 black@osu.edu -Original Message- From: Beth Black [mailto:black@osu.edu] Sent: Thursday, September 17, 2009 9:09 AM To: 'Code for Libraries' Subject: RE: [CODE4LIB] Library Website Redesign Info and Project Plans Hello! I agree with others who have recommended Jesse James Garrett's work. We are in the roll-out phase of our CMS implementation/redesign and I relied heavily on Garrett's book in the early phases. We took an iterative user-focused approach within a broad phased project plan, making sure we had user voices in each step in some form. (We relied on work by Jakob Nielsen, Steve Krug, usability.gov, and others.) Our public face for communicating progress was a blog: http://library.osu.edu/blogs/lipp. Internally, we kept our project plans in dotProject, which doesn't have the best method for outputting the whole plan to share. I plan to write it all up at some point and will be happy to share with you and the list if there is interest. I'll be presenting about the CMS Selection and Implementation part of this project at the LITA National Forum in a few weeks, so that's where I'm starting on the writing up part. Once the presentation is finished I'll be able to share that if you are interested. I hope this helps! Beth Beth Black Systems Librarian and Assistant Professor Head, Web Implementation Team Ohio State University Libraries 610 Ackerman Rd, Room 5855 Columbus, Ohio 43202-4500 (614) 688-5428 black@osu.edu -Original Message- From: Code for Libraries [mailto:code4...@listserv.nd.edu] On Behalf Of Rosalyn Metz Sent: Wednesday, September 16, 2009 10:53 AM To: CODE4LIB@LISTSERV.ND.EDU Subject: [CODE4LIB] Library Website Redesign Info and Project Plans Hi All, I'm about to embark on a library website redesign. I've started thinking about creating a project plan, but I honestly don't know where to start. I saw this website redesign presentation Lorcan Dempsey tweeted about: http://www.ucd.ie/library/guides/powerpoint/rpan_ppt2/index.swf And started thinking, I wonder if anyone else has similar slides or project plans or advice. I of course asked the Google but I didn't really find any project plans. (If you're curious what I did find, take a look here: http://delicious.com/rosy1280/library+website-redesign) I do of course realize that every library is different, but I'm hoping that any information you all might be able to provide could help get the juices flowing. Thanks for your help in advance. Rosalyn Rosalyn -- BEGIN-ANTISPAM-VOTING-LINKS -- Teach CanIt if this mail (ID 934795769) is spam: Spam:https://antispam.osu.edu/b.php?i=934795769&m=51c73c14b43c&c=s Not spam:https://antispam.osu.edu/b.php?i=934795769&m=51c73c14b43c&c=n Forget vote: https://antispam.osu.edu/b.php?i=934795769&m=51c73c14b43c&c=f -- END-ANTISPAM-VOTING-LINKS
Re: [CODE4LIB] Library Website Redesign Info and Project Plans
"Walker, David" wrote: > My wife really likes "Web Redesign: Workflow that Works", by Kelly Goto & > Emily Cotler. > > The second edition is called Web Redesign 2.0. > > http://www.web-redesign.com/ > http://www.worldcat.org/oclc/57641137 I'm sure it's a fine book, but does it worry anyone else that the book's website doesn't meet the Web Content Accessibility Guidelines 1.0? In particular, the chapter selector only works with javascript execution permission. Then again, it looks like WorldCat also fails, so they're in good company. Regards, -- MJ Ray, member of www.software.coop Experts in web and GNU/Linux (TTLLP # in subject emails = copy to all workers unless asked.) Turo Technology LLP, reg'd in England+Wales, number OC303457 Reg. Office: 36 Orchard Cl., Kewstoke, Somerset, GB-BS22 9XY
Re: [CODE4LIB] Library Website Redesign Info and Project Plans
On 16 September 2009, Rosalyn Metz wrote: I'm about to embark on a library website redesign. I've started thinking about creating a project plan, but I honestly don't know where to start. Lots of good stuff in this thread which would have helped me with something smaller that I'm just wrapping up now. We redid our home page and applied our university's standard page template to our site. We're doing post-change follow-up usability testing now to iron out final bugs. http://www.library.yorku.ca/ The User Experience Group's plan is here: http://www.library.yorku.ca/ccm/web/committee/ueg/ Most of the documents linked are behind a password, but if you're really interested drop me a note. The thing that proved to be most helpful was that we kept everyone up to date on what was going on as we worked. At the major librarian monthly meeting we'd report on the latest survey, on the latest usability testing, on what the wireframes looked liked, and so on. We had one (two?) meetings open to everyone who worked in the library (and you know what the librarian/staff division is like) where we showed what we had, why we had it, and asked for comments and feedback. One really interesting thing that happened there was that when crazy or bad ideas came up, they'd be shot down by people not in the home page working group. This worked out very well. It also means that if people didn't come to the meetings but didn't like things later, well, they'd had their chance. We went slowly but that's what universities are like. Think what you may of the end result, as a project it went very smoothly. Bill -- William Denton, Toronto : miskatonic.org www.frbr.org openfrbr.org
Re: [CODE4LIB] Library Website Redesign Info and Project Plans
Hi Debra, I'd be interested in the mobile lab results - I've been toying with that idea as well. Would love to see what results you get in terms of how users react to different search interfaces. We've written a couple of papers/done presentations on on this very topic; we've been especially been interested in how the tabbed approach to hiding our silos of information works for end users. From my research, end users are still having problems distinguishing between the catalog and articles tab. Best, Susan Debra A Kurtz wrote: we have similar issues at duke. for redesigns that i've led i remind them often that user-centered design means that we serve the patron (faculty, students, and staff beyond the libraries). i point out that there are resources like intranet and aleph for staff to find work-related information and conduct more advanced catalog searches (can't search call numbers in our endeca interface). staff are more supportive of this than they were when i got here three years ago but they still ask for things like more prominent links to the duke homepage and to the staff directory. one way to generate buy-in is to ask them for help writing questions, conducting testing, and analyzing feedback from assessment activities. admittedly, i tend to get the same four (wonderful) people but i remain hopeful about eventually engaging others. :-) we've also diffused some dissatifisfaction with the u/i to our implementation of endeca a couple of summers ago by conducting focus groups for staff. i find this a more efficient way to get staff feedback. we found that most of the concerns were valid and because they were largely cosmetic we were able to make changes to the css to address those issues quickly. finally (sorry i get chatty on fridays) we have recently upgraded our mobile usability testing hardware and created an on-site lab. we have several activities planned for the fall and next spring having to do with our search interfaces. we'll post notes on activitites and findings if anyone's interested. i'd also be interested in sharing info with libraries who've already conducted studies on their faceted searching user interfaces and/or have explored implementing a single search feature. have a great weekend- debra Debra Hanken Kurtz Head, Digital Projects Department Perkins Library 919.660.5888 POB 90198 Duke University Durham, NC 27708-0198 Beth Black Sent by: Code for Libraries 09/18/09 08:57 AM Please respond to Code for Libraries To CODE4LIB@LISTSERV.ND.EDU cc Subject Re: [CODE4LIB] Library Website Redesign Info and Project Plans I second Susan's point that user testing is the way to balance the staff v. user perspective. We had tests(or methods of providing input, like surveys) with BOTH groups, sometimes the same one but had people identify to which group they belonged. This way we had data to back up our assertions that library staff want different things from a library website than the other user groups. Beth Beth Black Systems Librarian and Assistant Professor Head, Web Implementation Team Ohio State University Libraries 610 Ackerman Rd, Room 5855 Columbus, Ohio 43202-4500 (614) 688-5428 black@osu.edu -Original Message- From: Code for Libraries [mailto:code4...@listserv.nd.edu] On Behalf Of Susan Teague Rector Sent: Thursday, September 17, 2009 9:38 AM To: CODE4LIB@LISTSERV.ND.EDU Subject: Re: [CODE4LIB] Library Website Redesign Info and Project Plans Oh, I forgot to mention (Eric's post just reminded me of this) that I've found user testing to be the best way to balance that staff v. user perspective issue. You probably already know this, but I thought I'd at least throw it out there. Even if you do "guerilla" user testing, at least you have some data to use when you meet with staff, who often have a different perspective on what should be on the homepage :D - susan Rosalyn Metz wrote: Susan and Beth, I'd love to see a project plan and/or write up if you have one. I'm really curious how people handle the gathering information piece and balance staff v. user perspectives. And I'm sure as I begin actually writing a plan I'll be curious about many of the other things people did. Rosalyn On Thu, Sep 17, 2009 at 7:32 AM, susan teague rector wrote: I second David's book choice - I've done 3 redesigns at my library (we're on the 3rd right now) and i have referred to the process in this book countless times. I typically follow an iterative approach to writing and executing my project plans; however, it's difficult to get away from traditional waterfall methodology and our plans sometimes fall back into that mold - I can send you a copy of a proj. pl
Re: [CODE4LIB] Library Website Redesign Info and Project Plans
we have similar issues at duke. for redesigns that i've led i remind them often that user-centered design means that we serve the patron (faculty, students, and staff beyond the libraries). i point out that there are resources like intranet and aleph for staff to find work-related information and conduct more advanced catalog searches (can't search call numbers in our endeca interface). staff are more supportive of this than they were when i got here three years ago but they still ask for things like more prominent links to the duke homepage and to the staff directory. one way to generate buy-in is to ask them for help writing questions, conducting testing, and analyzing feedback from assessment activities. admittedly, i tend to get the same four (wonderful) people but i remain hopeful about eventually engaging others. :-) we've also diffused some dissatifisfaction with the u/i to our implementation of endeca a couple of summers ago by conducting focus groups for staff. i find this a more efficient way to get staff feedback. we found that most of the concerns were valid and because they were largely cosmetic we were able to make changes to the css to address those issues quickly. finally (sorry i get chatty on fridays) we have recently upgraded our mobile usability testing hardware and created an on-site lab. we have several activities planned for the fall and next spring having to do with our search interfaces. we'll post notes on activitites and findings if anyone's interested. i'd also be interested in sharing info with libraries who've already conducted studies on their faceted searching user interfaces and/or have explored implementing a single search feature. have a great weekend- debra Debra Hanken Kurtz Head, Digital Projects Department Perkins Library 919.660.5888 POB 90198 Duke University Durham, NC 27708-0198 Beth Black Sent by: Code for Libraries 09/18/09 08:57 AM Please respond to Code for Libraries To CODE4LIB@LISTSERV.ND.EDU cc Subject Re: [CODE4LIB] Library Website Redesign Info and Project Plans I second Susan's point that user testing is the way to balance the staff v. user perspective. We had tests(or methods of providing input, like surveys) with BOTH groups, sometimes the same one but had people identify to which group they belonged. This way we had data to back up our assertions that library staff want different things from a library website than the other user groups. Beth Beth Black Systems Librarian and Assistant Professor Head, Web Implementation Team Ohio State University Libraries 610 Ackerman Rd, Room 5855 Columbus, Ohio 43202-4500 (614) 688-5428 black@osu.edu -Original Message- From: Code for Libraries [mailto:code4...@listserv.nd.edu] On Behalf Of Susan Teague Rector Sent: Thursday, September 17, 2009 9:38 AM To: CODE4LIB@LISTSERV.ND.EDU Subject: Re: [CODE4LIB] Library Website Redesign Info and Project Plans Oh, I forgot to mention (Eric's post just reminded me of this) that I've found user testing to be the best way to balance that staff v. user perspective issue. You probably already know this, but I thought I'd at least throw it out there. Even if you do "guerilla" user testing, at least you have some data to use when you meet with staff, who often have a different perspective on what should be on the homepage :D - susan Rosalyn Metz wrote: > Susan and Beth, > > I'd love to see a project plan and/or write up if you have one. I'm > really curious how people handle the gathering information piece and > balance staff v. user perspectives. And I'm sure as I begin actually > writing a plan I'll be curious about many of the other things people > did. > > Rosalyn > > > > On Thu, Sep 17, 2009 at 7:32 AM, susan teague rector wrote: > >> I second David's book choice - I've done 3 redesigns at my library (we're on >> the 3rd right now) and i have referred to the process in this book countless >> times. >> I typically follow an iterative approach to writing and executing my project >> plans; however, it's difficult to get away from traditional waterfall >> methodology and our plans sometimes fall back into that mold - I can send >> you a copy of a proj. plan if you're interested >> >> Cheers, >> Susan >> VCU Libraries >> http://www.library.vcu.edu | http://www.library.vcu.edu/redesign >> >> Walker, David wrote: >> >>> My wife really likes "Web Redesign: Workflow that Works", by Kelly Goto & >>> Emily Cotler. >>> The second edition is called Web Redesign 2.0. >>> >>> http://www.web-redesign.com/ >>> http://www.worldcat.org/o
Re: [CODE4LIB] Library Website Redesign Info and Project Plans
I second Susan's point that user testing is the way to balance the staff v. user perspective. We had tests(or methods of providing input, like surveys) with BOTH groups, sometimes the same one but had people identify to which group they belonged. This way we had data to back up our assertions that library staff want different things from a library website than the other user groups. Beth Beth Black Systems Librarian and Assistant Professor Head, Web Implementation Team Ohio State University Libraries 610 Ackerman Rd, Room 5855 Columbus, Ohio 43202-4500 (614) 688-5428 black@osu.edu -Original Message- From: Code for Libraries [mailto:code4...@listserv.nd.edu] On Behalf Of Susan Teague Rector Sent: Thursday, September 17, 2009 9:38 AM To: CODE4LIB@LISTSERV.ND.EDU Subject: Re: [CODE4LIB] Library Website Redesign Info and Project Plans Oh, I forgot to mention (Eric's post just reminded me of this) that I've found user testing to be the best way to balance that staff v. user perspective issue. You probably already know this, but I thought I'd at least throw it out there. Even if you do "guerilla" user testing, at least you have some data to use when you meet with staff, who often have a different perspective on what should be on the homepage :D - susan Rosalyn Metz wrote: > Susan and Beth, > > I'd love to see a project plan and/or write up if you have one. I'm > really curious how people handle the gathering information piece and > balance staff v. user perspectives. And I'm sure as I begin actually > writing a plan I'll be curious about many of the other things people > did. > > Rosalyn > > > > On Thu, Sep 17, 2009 at 7:32 AM, susan teague rector wrote: > >> I second David's book choice - I've done 3 redesigns at my library (we're on >> the 3rd right now) and i have referred to the process in this book countless >> times. >> I typically follow an iterative approach to writing and executing my project >> plans; however, it's difficult to get away from traditional waterfall >> methodology and our plans sometimes fall back into that mold - I can send >> you a copy of a proj. plan if you're interested >> >> Cheers, >> Susan >> VCU Libraries >> http://www.library.vcu.edu | http://www.library.vcu.edu/redesign >> >> Walker, David wrote: >> >>> My wife really likes "Web Redesign: Workflow that Works", by Kelly Goto & >>> Emily Cotler. >>> The second edition is called Web Redesign 2.0. >>> >>> http://www.web-redesign.com/ >>> http://www.worldcat.org/oclc/57641137 >>> >>> --Dave >>> >>> == >>> David Walker >>> Library Web Services Manager >>> California State University >>> http://xerxes.calstate.edu >>> >>> From: Code for Libraries [code4...@listserv.nd.edu] On Behalf Of Jason >>> Stirnaman [jstirna...@kumc.edu] >>> Sent: Wednesday, September 16, 2009 11:36 AM >>> To: CODE4LIB@LISTSERV.ND.EDU >>> Subject: Re: [CODE4LIB] Library Website Redesign Info and Project Plans >>> >>> I just came across this yesterday: >>> http://johncrenshaw.net/blog/web-development-project-process-workflow/ >>> Very high-level and usual systems design approach, but with some good >>> web-specific tips thrown in. >>> >>> >>> >>> >>>>>> Sean Hannan 09/16/09 10:20 AM >>> >>>>>> >>>>>> >>> We're currently in the middle of a library website redesign as well. >>> For the most part, we have framed our project using Jesse James >>> Garrett's The Elements of User Experience >>> (https://wiki.library.jhu.edu/download/attachments/30737/elements.pdf >>> ). It has been immensely helpful in plotting out our work from the >>> User Experience touchy-feely end to the Information Architecture to >>> the visual design and implementation. >>> >>> -Sean >>> >>> --- >>> Sean Hannan >>> Web Developer >>> Sheridan Libraries >>> Johns Hopkins University >>> >>> On Sep 16, 2009, at 10:52 AM, Rosalyn Metz wrote: >>> >>> >>> >>>> Hi All, >>>> >>>> I'm about to embark on a library website redesign. I've started >>>> thinking about creating a project plan, but I honestly don't know >>>> where to start. >>>> >>>> I saw this
Re: [CODE4LIB] Library Website Redesign Info and Project Plans
Hey, I'd like to recommend this assessment tool (here's a 3 pager about it): http://eprints.ecs.soton.ac.uk/17585/1/jcdl09_lightweighteval_mwilson.pdf It allows you to analyse re-designs from a series of different user perspectives. The paper is from a lightweight eval workshop at the digital libraries conference this year. I'd be more than happy to talk to you more about it if you have any questions. I should say it's a little in progress still, so I'm here to help. Further, I'm keen to work on some case studies of people using it to see how they find it. So perhaps there can be a 2 way flow of benefit :) all the best Max Wilson -- n - max wilson e - cs...@swan.ac.uk w - www.cs.swan.ac.uk/~csmax/ t - +44 (0) 1792 602611 -- On 17 Sep 2009, at 14:37, Susan Teague Rector wrote: Oh, I forgot to mention (Eric's post just reminded me of this) that I've found user testing to be the best way to balance that staff v. user perspective issue. You probably already know this, but I thought I'd at least throw it out there. Even if you do "guerilla" user testing, at least you have some data to use when you meet with staff, who often have a different perspective on what should be on the homepage :D - susan Rosalyn Metz wrote: Susan and Beth, I'd love to see a project plan and/or write up if you have one. I'm really curious how people handle the gathering information piece and balance staff v. user perspectives. And I'm sure as I begin actually writing a plan I'll be curious about many of the other things people did. Rosalyn On Thu, Sep 17, 2009 at 7:32 AM, susan teague rector > wrote: I second David's book choice - I've done 3 redesigns at my library (we're on the 3rd right now) and i have referred to the process in this book countless times. I typically follow an iterative approach to writing and executing my project plans; however, it's difficult to get away from traditional waterfall methodology and our plans sometimes fall back into that mold - I can send you a copy of a proj. plan if you're interested Cheers, Susan VCU Libraries http://www.library.vcu.edu | http://www.library.vcu.edu/redesign Walker, David wrote: My wife really likes "Web Redesign: Workflow that Works", by Kelly Goto & Emily Cotler. The second edition is called Web Redesign 2.0. http://www.web-redesign.com/ http://www.worldcat.org/oclc/57641137 --Dave == David Walker Library Web Services Manager California State University http://xerxes.calstate.edu From: Code for Libraries [code4...@listserv.nd.edu] On Behalf Of Jason Stirnaman [jstirna...@kumc.edu] Sent: Wednesday, September 16, 2009 11:36 AM To: CODE4LIB@LISTSERV.ND.EDU Subject: Re: [CODE4LIB] Library Website Redesign Info and Project Plans I just came across this yesterday: http://johncrenshaw.net/blog/web-development-project-process-workflow/ Very high-level and usual systems design approach, but with some good web-specific tips thrown in. Sean Hannan 09/16/09 10:20 AM >>> We're currently in the middle of a library website redesign as well. For the most part, we have framed our project using Jesse James Garrett's The Elements of User Experience (https://wiki.library.jhu.edu/download/attachments/30737/elements.pdf ). It has been immensely helpful in plotting out our work from the User Experience touchy-feely end to the Information Architecture to the visual design and implementation. -Sean --- Sean Hannan Web Developer Sheridan Libraries Johns Hopkins University On Sep 16, 2009, at 10:52 AM, Rosalyn Metz wrote: Hi All, I'm about to embark on a library website redesign. I've started thinking about creating a project plan, but I honestly don't know where to start. I saw this website redesign presentation Lorcan Dempsey tweeted about: http://www.ucd.ie/library/guides/powerpoint/rpan_ppt2/index.swf And started thinking, I wonder if anyone else has similar slides or project plans or advice. I of course asked the Google but I didn't really find any project plans. (If you're curious what I did find, take a look here: http://delicious.com/rosy1280/library+website-redesign) I do of course realize that every library is different, but I'm hoping that any information you all might be able to provide could help get the juices flowing. Thanks for your help in advance. Rosalyn Rosalyn
Re: [CODE4LIB] Library Website Redesign Info and Project Plans
Oh, I forgot to mention (Eric's post just reminded me of this) that I've found user testing to be the best way to balance that staff v. user perspective issue. You probably already know this, but I thought I'd at least throw it out there. Even if you do "guerilla" user testing, at least you have some data to use when you meet with staff, who often have a different perspective on what should be on the homepage :D - susan Rosalyn Metz wrote: Susan and Beth, I'd love to see a project plan and/or write up if you have one. I'm really curious how people handle the gathering information piece and balance staff v. user perspectives. And I'm sure as I begin actually writing a plan I'll be curious about many of the other things people did. Rosalyn On Thu, Sep 17, 2009 at 7:32 AM, susan teague rector wrote: I second David's book choice - I've done 3 redesigns at my library (we're on the 3rd right now) and i have referred to the process in this book countless times. I typically follow an iterative approach to writing and executing my project plans; however, it's difficult to get away from traditional waterfall methodology and our plans sometimes fall back into that mold - I can send you a copy of a proj. plan if you're interested Cheers, Susan VCU Libraries http://www.library.vcu.edu | http://www.library.vcu.edu/redesign Walker, David wrote: My wife really likes "Web Redesign: Workflow that Works", by Kelly Goto & Emily Cotler. The second edition is called Web Redesign 2.0. http://www.web-redesign.com/ http://www.worldcat.org/oclc/57641137 --Dave == David Walker Library Web Services Manager California State University http://xerxes.calstate.edu From: Code for Libraries [code4...@listserv.nd.edu] On Behalf Of Jason Stirnaman [jstirna...@kumc.edu] Sent: Wednesday, September 16, 2009 11:36 AM To: CODE4LIB@LISTSERV.ND.EDU Subject: Re: [CODE4LIB] Library Website Redesign Info and Project Plans I just came across this yesterday: http://johncrenshaw.net/blog/web-development-project-process-workflow/ Very high-level and usual systems design approach, but with some good web-specific tips thrown in. Sean Hannan 09/16/09 10:20 AM >>> We're currently in the middle of a library website redesign as well. For the most part, we have framed our project using Jesse James Garrett's The Elements of User Experience (https://wiki.library.jhu.edu/download/attachments/30737/elements.pdf ). It has been immensely helpful in plotting out our work from the User Experience touchy-feely end to the Information Architecture to the visual design and implementation. -Sean --- Sean Hannan Web Developer Sheridan Libraries Johns Hopkins University On Sep 16, 2009, at 10:52 AM, Rosalyn Metz wrote: Hi All, I'm about to embark on a library website redesign. I've started thinking about creating a project plan, but I honestly don't know where to start. I saw this website redesign presentation Lorcan Dempsey tweeted about: http://www.ucd.ie/library/guides/powerpoint/rpan_ppt2/index.swf And started thinking, I wonder if anyone else has similar slides or project plans or advice. I of course asked the Google but I didn't really find any project plans. (If you're curious what I did find, take a look here: http://delicious.com/rosy1280/library+website-redesign) I do of course realize that every library is different, but I'm hoping that any information you all might be able to provide could help get the juices flowing. Thanks for your help in advance. Rosalyn Rosalyn
Re: [CODE4LIB] Library Website Redesign Info and Project Plans
Great - will email you separately as I'm not sure I can send attachments to the listserv(?) cheers, susan Rosalyn Metz wrote: Susan and Beth, I'd love to see a project plan and/or write up if you have one. I'm really curious how people handle the gathering information piece and balance staff v. user perspectives. And I'm sure as I begin actually writing a plan I'll be curious about many of the other things people did. Rosalyn On Thu, Sep 17, 2009 at 7:32 AM, susan teague rector wrote: I second David's book choice - I've done 3 redesigns at my library (we're on the 3rd right now) and i have referred to the process in this book countless times. I typically follow an iterative approach to writing and executing my project plans; however, it's difficult to get away from traditional waterfall methodology and our plans sometimes fall back into that mold - I can send you a copy of a proj. plan if you're interested Cheers, Susan VCU Libraries http://www.library.vcu.edu | http://www.library.vcu.edu/redesign Walker, David wrote: My wife really likes "Web Redesign: Workflow that Works", by Kelly Goto & Emily Cotler. The second edition is called Web Redesign 2.0. http://www.web-redesign.com/ http://www.worldcat.org/oclc/57641137 --Dave == David Walker Library Web Services Manager California State University http://xerxes.calstate.edu From: Code for Libraries [code4...@listserv.nd.edu] On Behalf Of Jason Stirnaman [jstirna...@kumc.edu] Sent: Wednesday, September 16, 2009 11:36 AM To: CODE4LIB@LISTSERV.ND.EDU Subject: Re: [CODE4LIB] Library Website Redesign Info and Project Plans I just came across this yesterday: http://johncrenshaw.net/blog/web-development-project-process-workflow/ Very high-level and usual systems design approach, but with some good web-specific tips thrown in. Sean Hannan 09/16/09 10:20 AM >>> We're currently in the middle of a library website redesign as well. For the most part, we have framed our project using Jesse James Garrett's The Elements of User Experience (https://wiki.library.jhu.edu/download/attachments/30737/elements.pdf ). It has been immensely helpful in plotting out our work from the User Experience touchy-feely end to the Information Architecture to the visual design and implementation. -Sean --- Sean Hannan Web Developer Sheridan Libraries Johns Hopkins University On Sep 16, 2009, at 10:52 AM, Rosalyn Metz wrote: Hi All, I'm about to embark on a library website redesign. I've started thinking about creating a project plan, but I honestly don't know where to start. I saw this website redesign presentation Lorcan Dempsey tweeted about: http://www.ucd.ie/library/guides/powerpoint/rpan_ppt2/index.swf And started thinking, I wonder if anyone else has similar slides or project plans or advice. I of course asked the Google but I didn't really find any project plans. (If you're curious what I did find, take a look here: http://delicious.com/rosy1280/library+website-redesign) I do of course realize that every library is different, but I'm hoping that any information you all might be able to provide could help get the juices flowing. Thanks for your help in advance. Rosalyn Rosalyn
Re: [CODE4LIB] Library Website Redesign Info and Project Plans
On Sep 17, 2009, at 9:27 AM, Rosalyn Metz wrote: ...staff v. user perspectives... Boy, if staff versus user perspectives is not an issue, then I don't know what is! -- Eric Morgan University of Notre Dame
Re: [CODE4LIB] Library Website Redesign Info and Project Plans
Susan and Beth, I'd love to see a project plan and/or write up if you have one. I'm really curious how people handle the gathering information piece and balance staff v. user perspectives. And I'm sure as I begin actually writing a plan I'll be curious about many of the other things people did. Rosalyn On Thu, Sep 17, 2009 at 7:32 AM, susan teague rector wrote: > I second David's book choice - I've done 3 redesigns at my library (we're on > the 3rd right now) and i have referred to the process in this book countless > times. > I typically follow an iterative approach to writing and executing my project > plans; however, it's difficult to get away from traditional waterfall > methodology and our plans sometimes fall back into that mold - I can send > you a copy of a proj. plan if you're interested > > Cheers, > Susan > VCU Libraries > http://www.library.vcu.edu | http://www.library.vcu.edu/redesign > > Walker, David wrote: >> >> My wife really likes "Web Redesign: Workflow that Works", by Kelly Goto & >> Emily Cotler. >> The second edition is called Web Redesign 2.0. >> >> http://www.web-redesign.com/ >> http://www.worldcat.org/oclc/57641137 >> >> --Dave >> >> == >> David Walker >> Library Web Services Manager >> California State University >> http://xerxes.calstate.edu >> >> From: Code for Libraries [code4...@listserv.nd.edu] On Behalf Of Jason >> Stirnaman [jstirna...@kumc.edu] >> Sent: Wednesday, September 16, 2009 11:36 AM >> To: CODE4LIB@LISTSERV.ND.EDU >> Subject: Re: [CODE4LIB] Library Website Redesign Info and Project Plans >> >> I just came across this yesterday: >> http://johncrenshaw.net/blog/web-development-project-process-workflow/ >> Very high-level and usual systems design approach, but with some good >> web-specific tips thrown in. >> >> >> >>>>> >>>>> Sean Hannan 09/16/09 10:20 AM >>> >>>>> >> >> We're currently in the middle of a library website redesign as well. >> For the most part, we have framed our project using Jesse James >> Garrett's The Elements of User Experience >> (https://wiki.library.jhu.edu/download/attachments/30737/elements.pdf >> ). It has been immensely helpful in plotting out our work from the >> User Experience touchy-feely end to the Information Architecture to >> the visual design and implementation. >> >> -Sean >> >> --- >> Sean Hannan >> Web Developer >> Sheridan Libraries >> Johns Hopkins University >> >> On Sep 16, 2009, at 10:52 AM, Rosalyn Metz wrote: >> >> >>> >>> Hi All, >>> >>> I'm about to embark on a library website redesign. I've started >>> thinking about creating a project plan, but I honestly don't know >>> where to start. >>> >>> I saw this website redesign presentation Lorcan Dempsey tweeted about: >>> http://www.ucd.ie/library/guides/powerpoint/rpan_ppt2/index.swf And >>> started thinking, I wonder if anyone else has similar slides or >>> project plans or advice. I of course asked the Google but I didn't >>> really find any project plans. (If you're curious what I did find, >>> take a look here: >>> http://delicious.com/rosy1280/library+website-redesign) >>> >>> I do of course realize that every library is different, but I'm hoping >>> that any information you all might be able to provide could help get >>> the juices flowing. >>> >>> Thanks for your help in advance. >>> Rosalyn >>> >>> Rosalyn >>> >
Re: [CODE4LIB] Library Website Redesign Info and Project Plans
Hello! I agree with others who have recommended Jesse James Garrett's work. We are in the roll-out phase of our CMS implementation/redesign and I relied heavily on Garrett's book in the early phases. We took an iterative user-focused approach within a broad phased project plan, making sure we had user voices in each step in some form. (We relied on work by Jakob Nielsen, Steve Krug, usability.gov, and others.) Our public face for communicating progress was a blog: http://library.osu.edu/blogs/lipp. Internally, we kept our project plans in dotProject, which doesn't have the best method for outputting the whole plan to share. I plan to write it all up at some point and will be happy to share with you and the list if there is interest. I'll be presenting about the CMS Selection and Implementation part of this project at the LITA National Forum in a few weeks, so that's where I'm starting on the writing up part. Once the presentation is finished I'll be able to share that if you are interested. I hope this helps! Beth Beth Black Systems Librarian and Assistant Professor Head, Web Implementation Team Ohio State University Libraries 610 Ackerman Rd, Room 5855 Columbus, Ohio 43202-4500 (614) 688-5428 black@osu.edu -Original Message- From: Code for Libraries [mailto:code4...@listserv.nd.edu] On Behalf Of Rosalyn Metz Sent: Wednesday, September 16, 2009 10:53 AM To: CODE4LIB@LISTSERV.ND.EDU Subject: [CODE4LIB] Library Website Redesign Info and Project Plans Hi All, I'm about to embark on a library website redesign. I've started thinking about creating a project plan, but I honestly don't know where to start. I saw this website redesign presentation Lorcan Dempsey tweeted about: http://www.ucd.ie/library/guides/powerpoint/rpan_ppt2/index.swf And started thinking, I wonder if anyone else has similar slides or project plans or advice. I of course asked the Google but I didn't really find any project plans. (If you're curious what I did find, take a look here: http://delicious.com/rosy1280/library+website-redesign) I do of course realize that every library is different, but I'm hoping that any information you all might be able to provide could help get the juices flowing. Thanks for your help in advance. Rosalyn Rosalyn -- BEGIN-ANTISPAM-VOTING-LINKS -- Teach CanIt if this mail (ID 934795769) is spam: Spam:https://antispam.osu.edu/b.php?i=934795769&m=51c73c14b43c&c=s Not spam:https://antispam.osu.edu/b.php?i=934795769&m=51c73c14b43c&c=n Forget vote: https://antispam.osu.edu/b.php?i=934795769&m=51c73c14b43c&c=f -- END-ANTISPAM-VOTING-LINKS
Re: [CODE4LIB] Library Website Redesign Info and Project Plans
I second David's book choice - I've done 3 redesigns at my library (we're on the 3rd right now) and i have referred to the process in this book countless times. I typically follow an iterative approach to writing and executing my project plans; however, it's difficult to get away from traditional waterfall methodology and our plans sometimes fall back into that mold - I can send you a copy of a proj. plan if you're interested Cheers, Susan VCU Libraries http://www.library.vcu.edu | http://www.library.vcu.edu/redesign Walker, David wrote: My wife really likes "Web Redesign: Workflow that Works", by Kelly Goto & Emily Cotler. The second edition is called Web Redesign 2.0. http://www.web-redesign.com/ http://www.worldcat.org/oclc/57641137 --Dave == David Walker Library Web Services Manager California State University http://xerxes.calstate.edu From: Code for Libraries [code4...@listserv.nd.edu] On Behalf Of Jason Stirnaman [jstirna...@kumc.edu] Sent: Wednesday, September 16, 2009 11:36 AM To: CODE4LIB@LISTSERV.ND.EDU Subject: Re: [CODE4LIB] Library Website Redesign Info and Project Plans I just came across this yesterday: http://johncrenshaw.net/blog/web-development-project-process-workflow/ Very high-level and usual systems design approach, but with some good web-specific tips thrown in. Sean Hannan 09/16/09 10:20 AM >>> We're currently in the middle of a library website redesign as well. For the most part, we have framed our project using Jesse James Garrett's The Elements of User Experience (https://wiki.library.jhu.edu/download/attachments/30737/elements.pdf ). It has been immensely helpful in plotting out our work from the User Experience touchy-feely end to the Information Architecture to the visual design and implementation. -Sean --- Sean Hannan Web Developer Sheridan Libraries Johns Hopkins University On Sep 16, 2009, at 10:52 AM, Rosalyn Metz wrote: Hi All, I'm about to embark on a library website redesign. I've started thinking about creating a project plan, but I honestly don't know where to start. I saw this website redesign presentation Lorcan Dempsey tweeted about: http://www.ucd.ie/library/guides/powerpoint/rpan_ppt2/index.swf And started thinking, I wonder if anyone else has similar slides or project plans or advice. I of course asked the Google but I didn't really find any project plans. (If you're curious what I did find, take a look here: http://delicious.com/rosy1280/library+website-redesign) I do of course realize that every library is different, but I'm hoping that any information you all might be able to provide could help get the juices flowing. Thanks for your help in advance. Rosalyn Rosalyn
Re: [CODE4LIB] Library Website Redesign Info and Project Plans
My wife really likes "Web Redesign: Workflow that Works", by Kelly Goto & Emily Cotler. The second edition is called Web Redesign 2.0. http://www.web-redesign.com/ http://www.worldcat.org/oclc/57641137 --Dave == David Walker Library Web Services Manager California State University http://xerxes.calstate.edu From: Code for Libraries [code4...@listserv.nd.edu] On Behalf Of Jason Stirnaman [jstirna...@kumc.edu] Sent: Wednesday, September 16, 2009 11:36 AM To: CODE4LIB@LISTSERV.ND.EDU Subject: Re: [CODE4LIB] Library Website Redesign Info and Project Plans I just came across this yesterday: http://johncrenshaw.net/blog/web-development-project-process-workflow/ Very high-level and usual systems design approach, but with some good web-specific tips thrown in. >>> Sean Hannan 09/16/09 10:20 AM >>> We're currently in the middle of a library website redesign as well. For the most part, we have framed our project using Jesse James Garrett's The Elements of User Experience (https://wiki.library.jhu.edu/download/attachments/30737/elements.pdf ). It has been immensely helpful in plotting out our work from the User Experience touchy-feely end to the Information Architecture to the visual design and implementation. -Sean --- Sean Hannan Web Developer Sheridan Libraries Johns Hopkins University On Sep 16, 2009, at 10:52 AM, Rosalyn Metz wrote: > Hi All, > > I'm about to embark on a library website redesign. I've started > thinking about creating a project plan, but I honestly don't know > where to start. > > I saw this website redesign presentation Lorcan Dempsey tweeted about: > http://www.ucd.ie/library/guides/powerpoint/rpan_ppt2/index.swf And > started thinking, I wonder if anyone else has similar slides or > project plans or advice. I of course asked the Google but I didn't > really find any project plans. (If you're curious what I did find, > take a look here: > http://delicious.com/rosy1280/library+website-redesign) > > I do of course realize that every library is different, but I'm hoping > that any information you all might be able to provide could help get > the juices flowing. > > Thanks for your help in advance. > Rosalyn > > Rosalyn
Re: [CODE4LIB] Library Website Redesign Info and Project Plans
I just came across this yesterday: http://johncrenshaw.net/blog/web-development-project-process-workflow/ Very high-level and usual systems design approach, but with some good web-specific tips thrown in. >>> Sean Hannan 09/16/09 10:20 AM >>> We're currently in the middle of a library website redesign as well. For the most part, we have framed our project using Jesse James Garrett's The Elements of User Experience (https://wiki.library.jhu.edu/download/attachments/30737/elements.pdf ). It has been immensely helpful in plotting out our work from the User Experience touchy-feely end to the Information Architecture to the visual design and implementation. -Sean --- Sean Hannan Web Developer Sheridan Libraries Johns Hopkins University On Sep 16, 2009, at 10:52 AM, Rosalyn Metz wrote: > Hi All, > > I'm about to embark on a library website redesign. I've started > thinking about creating a project plan, but I honestly don't know > where to start. > > I saw this website redesign presentation Lorcan Dempsey tweeted about: > http://www.ucd.ie/library/guides/powerpoint/rpan_ppt2/index.swf And > started thinking, I wonder if anyone else has similar slides or > project plans or advice. I of course asked the Google but I didn't > really find any project plans. (If you're curious what I did find, > take a look here: > http://delicious.com/rosy1280/library+website-redesign) > > I do of course realize that every library is different, but I'm hoping > that any information you all might be able to provide could help get > the juices flowing. > > Thanks for your help in advance. > Rosalyn > > Rosalyn
Re: [CODE4LIB] Library Website Redesign Info and Project Plans
We're currently in the middle of a library website redesign as well. For the most part, we have framed our project using Jesse James Garrett's The Elements of User Experience (https://wiki.library.jhu.edu/download/attachments/30737/elements.pdf ). It has been immensely helpful in plotting out our work from the User Experience touchy-feely end to the Information Architecture to the visual design and implementation. -Sean --- Sean Hannan Web Developer Sheridan Libraries Johns Hopkins University On Sep 16, 2009, at 10:52 AM, Rosalyn Metz wrote: > Hi All, > > I'm about to embark on a library website redesign. I've started > thinking about creating a project plan, but I honestly don't know > where to start. > > I saw this website redesign presentation Lorcan Dempsey tweeted about: > http://www.ucd.ie/library/guides/powerpoint/rpan_ppt2/index.swf And > started thinking, I wonder if anyone else has similar slides or > project plans or advice. I of course asked the Google but I didn't > really find any project plans. (If you're curious what I did find, > take a look here: > http://delicious.com/rosy1280/library+website-redesign) > > I do of course realize that every library is different, but I'm hoping > that any information you all might be able to provide could help get > the juices flowing. > > Thanks for your help in advance. > Rosalyn > > Rosalyn
[CODE4LIB] Library Website Redesign Info and Project Plans
Hi All, I'm about to embark on a library website redesign. I've started thinking about creating a project plan, but I honestly don't know where to start. I saw this website redesign presentation Lorcan Dempsey tweeted about: http://www.ucd.ie/library/guides/powerpoint/rpan_ppt2/index.swf And started thinking, I wonder if anyone else has similar slides or project plans or advice. I of course asked the Google but I didn't really find any project plans. (If you're curious what I did find, take a look here: http://delicious.com/rosy1280/library+website-redesign) I do of course realize that every library is different, but I'm hoping that any information you all might be able to provide could help get the juices flowing. Thanks for your help in advance. Rosalyn Rosalyn
