Problem with emial order confirmation
I ordered the neo1973 on the first day the openmoko.com site went live. Today I received a message, saying that to confirm the order, I must reply to the email with a message containing (as the first characters of an otherwise empty line) the string YES_I_DO . However, when I sent that reply, the email bounced back with a subject line "Message not recorded" and a text body saying "Permission Denied". Is this happening to other customers too? If not, can anyone hazard a guess about why I can't send email to openmoko.com, even as a reply to a message they sent me? I have found that if I send an email without the order information in the subject line, the email does not bounce (but nobody replies either). But messages with the special subject string they say to use in corespondences about my order always bounce. Have I been blacklisted? ___ OpenMoko community mailing list community@lists.openmoko.org http://lists.openmoko.org/mailman/listinfo/community
Re: Problem with emial order confirmation
On Fri, 13 Jul 2007 21:34:02 -0400 (EDT) Ken Young <[EMAIL PROTECTED]> wrote: > I ordered the neo1973 on the first day the openmoko.com site went > live. Today I received a message, saying that to confirm the order, > I must reply to the email with a message containing (as the first > characters of an otherwise empty line) the string YES_I_DO . However, > when I sent that reply, the email bounced back with a subject line > "Message not recorded" and a text body saying "Permission Denied". > Is this happening to other customers too? If not, can anyone hazard a > guess about why I can't send email to openmoko.com, even as a reply > to a message they sent me? I have found that if I send an email without > the order information in the subject line, the email does not bounce > (but nobody replies either). But messages with the special subject > string they say to use in corespondences about my order always bounce. > Have I been blacklisted? > Any chance that you used a different e-mail address when replying to the e-mail that you stated as you e-mail address when ordering. I have had some problems with this, admittedly I got a different error, but then again it was when I tried to reply to the 'order received' auto mail. Perhaps the 'YES_I_DO' generates a different error message? ___ OpenMoko community mailing list community@lists.openmoko.org http://lists.openmoko.org/mailman/listinfo/community
Re: Problem with emial order confirmation
Ken Young wrote: I ordered the neo1973 on the first day the openmoko.com site went live. Today I received a message, saying that to confirm the order, I must reply to the email with a message containing (as the first characters of an otherwise empty line) the string YES_I_DO . However, when I sent that reply, the email bounced back with a subject line "Message not recorded" and a text body saying "Permission Denied". Is this happening to other customers too? Are you sure you're replying from exactly the same email address as you used to place the order? It worked for me and for others, but I did mine last night If not, can anyone hazard a guess about why I can't send email to openmoko.com, even as a reply to a message they sent me? I have found that if I send an email without the order information in the subject line, the email does not bounce (but nobody replies either). But messages with the special subject string they say to use in corespondences about my order always bounce. Have I been blacklisted? Why speculate - maybe something got corrupted on their server or a disk filled up. ___ OpenMoko community mailing list community@lists.openmoko.org http://lists.openmoko.org/mailman/listinfo/community