[MBF] Re: snifer catching emails from my domain

2015-11-03 Thread Darin Cox

What do the logs say?  What Sniffer rules is it failing?

Darin.

-Original Message- 
From: Daniel Ivey

Sent: Tuesday, November 03, 2015 9:33 AM
To: community@mailsbestfriend.com
Subject: [MBF] snifer catching emails from my domain

Greetings,

I have an Imail 8.22 server that is running the latest Declude with the
integrated Message Sniffer.  The single domain that is on this server is
having all of its emails picked up as SPAM by Message Sniffer.  Can someone
tell me what the fix is for this?  I have another identical mail server with
a separate domain that is not having this issue.

Thanks,

Daniel

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[MBF] Re: snifer catching emails from my domain

2015-11-03 Thread Linda Pagillo
Hi Daniel. Are you saying that all email that gets sent to the domain is
being tagged by Sniffer or is all email being sent from the domain being
tagged? Either way, there is a way to stop this immediately until you can
figure out the cause. Please see the following KB article:
http://know.mailsbestfriend.com/how_to_add_a_panic_rule_to_message_sniffer-8
28470693.shtml The article will show you how to put a panic rule in place to
stop Sniffer from tagging the messages as spam. Once you do that, see this
article:
http://know.mailsbestfriend.com/how_to_handle_urgent_message_sniffer_falsepo
sitives-1858720502.shtml
That will show you what you need to do to submit an urgent false-positive
report to Arm Research so they can assess the issue. If you have any other
questions about this, please ask and I will do my best to help you. Thanks!

Linda Pagillo
Mail's Best Friend
Email: linda.pagi...@mailsbestfriend.com
Web: www.mailsbestfriend.com
Office: 703.988.3606



-Original Message-
From: community@mailsbestfriend.com [mailto:community@mailsbestfriend.com]
On Behalf Of Daniel Ivey
Sent: Tuesday, November 03, 2015 8:33 AM
To: community@mailsbestfriend.com
Subject: [MBF] snifer catching emails from my domain

Greetings,

I have an Imail 8.22 server that is running the latest Declude with the
integrated Message Sniffer.  The single domain that is on this server is
having all of its emails picked up as SPAM by Message Sniffer.  Can someone
tell me what the fix is for this?  I have another identical mail server with
a separate domain that is not having this issue.

Thanks,

Daniel

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