Re: [Cooker] Saving Mandrake - a Users Perspective

2002-12-28 Thread Ralph De Witt
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On Friday 27 December 2002 18:25, Bruno Prior wrote:
 How on earth can a support incident only cost $10? That doesn't even pay
 for an employee to read the incident report.
Because Mandrake employee's do not due tech support, Mandrakes Expert problem 
solvers are all users. The money is split between the user expert and 
Mandrake. They have to sign up to answer the questions that come with the 
boxed sets for nothing. Telephone support was done by a outside contractor. 
That's how they do it.
The few times I used Mandrake Expert when I bought boxed sets, I found the 
actual support to be next to worthless (my opinion) others may have had 
better experencies.
- -- 
Yours,
Ralph.
It said Use Windows XP or better, so I installed SuSE-Linux 8.1 
Register Linux User 168814 ICQ #49993234 AIM ralphdewitt jabber.org 
ralphdewitt
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Re: [Cooker] Saving Mandrake - a Users Perspective

2002-12-28 Thread Ralph De Witt
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On Saturday 28 December 2002 05:58, Bruno Prior wrote:
 Ralph De Witt wrote:
 How on earth can a support incident only cost $10? That doesn't even pay
 for an employee to read the incident report.
 
  Because Mandrake employee's do not due tech support, Mandrakes Expert
  problem solvers are all users. [Snip]
  The few times I used Mandrake Expert when I bought boxed sets, I found
  the actual support to be next to worthless (my opinion)

 Exactly. You get what you pay for.

 Support needs to be a significant revenue stream for any Free Software
 business. Mandrake's support model is seriously flawed, and consequently
 they are struggling with their revenue streams.

 They need to provide some means to escalate support issues from
 MandrakeExpert to Mandrakesoft employees, and charge significantly more
 for such support. In return, such escalated incidents need to guarantee
 decent response times.

 Cheers,

 Bruno Prior
Agreeded. The current support system just left a bad taste in my mouth.
- -- 
Yours,
Ralph.
It said Use Windows XP or better, so I installed SuSE-Linux 8.1 
Register Linux User 168814 ICQ #49993234 AIM ralphdewitt jabber.org 
ralphdewitt
GPG Public Key available at http://www.keyserver.net
Key fingerprint = 6426 1CFF 0987 9D51 76D6  06BC F22A CFF4 559A 03E7
Kernel version 2.4.19-4GB
Current Linux uptime: 1 days 11 hours 28 minutes.
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[Cooker] Mandrake 9.0 Installation Problem Report

2002-12-01 Thread Ralph De Witt
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Hi:
I attempted to install Mandrake 9.0 from the Mandrake 9.0 DVD. The install 
failed with the error message unable to mount CDROM, then unable to mount 
CDROM2. This was at the second stage of the install. My kit was a LITEON 16X 
DVD as primary on secondary ide. I believe the model was 163.-02, the 
secondary was a LITEON CD-RW model 16101B. My Motherboard is a MSI KT3 
ULTRA2. Both drives worked on installs of Mandrake 8.2 and SuSE 8.1 and SuSE 
8.0. Nothing I did would get these drives to mount. To install Mandrake 9.0 I 
was forced to buy a new DVD a Toshiba model SD-M 1612. After the install the 
DVD and CD-RW work as expected. Hope this helps make the version better at 
installing.

- -- 
Yours,
Ralph.
It said Use Windows XP or better, so I installed Mandrake-Linux 9.0 
Register Linux User 168814 ICQ #49993234 AIM ralphdewitt jabber.org 
ralphdewitt
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Kernel version 2.4.19-16mdk
Current Linux uptime: 8:52, days users hours  minutes.
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[Cooker] Need help with Mandrake 9 installation on a MSI KT3 ULTRA2 MOBO

2002-11-02 Thread Ralph De Witt
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Hello:
I am trying to install Mandrake 9 on a MSI KT3 Ultra2 (model 6380E) 
motherboard. The MSI KT3 ULTRA is listed as tested, but I am having no joy 
with the install. I get as far as pressing enter and then the screen displays 
the dialouge box that stats it is trying to access the DVD, then the CDROM 
looking for the install disk. That is as far as it goes. I have tried the 
noapic, and noauto modes with the same results. I am able to get Mandrake 
8.2, and SuSE 8.0 and 8.1 to install, however 8.1 is not stable, it freezes 
daily.
This is a new mobo with a Athalon XP2200+ and 512 MB of PC2700 memory on a 
single stick., the case has a 300 watt power supply.
Can someone help me to figure out what is wrong so that I can install Mandarke 
9. I have tried all that my knowledge has. Thanks for your help.
- -- 
Yours,
Ralph.
It said Use Windows XP or better, so I installed SuSE-Linux 8.1 
Register Linux User 168814 ICQ #49993234 AIM ralphdewitt jabber.org 
ralphdewitt
GPG Public Key available at http://www.keyserver.net
Key fingerprint = 6426 1CFF 0987 9D51 76D6  06BC F22A CFF4 559A 03E7
Kernel version 2.4.19-4GB
Current Linux uptime: 33 days 2 hours  minutes.
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Re: [Cooker]problems with cdrom-driver

2002-10-21 Thread Ralph De Witt
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I tried to install Mandrake 9.0 on my system:

MSI 845E Max2-BLR mainboard
P4 2.0 Ghz Northwood CPU
512 MB DDR2100 RAM (Crucial)
Pioneer DVD-ROM AO6S/106S
LG 24x10x40x (Model name: HL-DT-ST CD-RW GCE-8240B)
WD1200JB-00CRA1 hard-drive
WD400BB-00AUA1 hard-drive


Anyways: My problem is this:

The cd's boot fine, but when it is about to load the installer, it says it
can't find any cdrom-drive, and if i try harddisk install, it can't find
that either why, i boot's fine i don't understand.

if someone has a clue on this, please directly e-mail me in addition to
replying to this mailing list.
Oyvind:
Sorry for mangling your name do not know how to get the slash in the O. I do 
not know what the problem is but I have had the same probem with a MSI KT3 
ULTRA2 MOBO Atholon XP 2200+ MAXTOR drives and LITON DVD and CDRW drives. 
There has been much discussion in the past about the iso disk size and the 
speed at which they were burned. Some CD-RW will not burn a 700 MB disk, also 
the speed can effect the install, CD's burned at a high rate may not work. 
Mine were burned at 8x speed. I am hopeing that this is the problem. I have 
not had any problem with install SuSE or other Mandrake versions that I have 
commercial disks for. So I am waiting for my Mandrake DVD to arrive in the 
mail. And I am hoping that it is a problem with the speed the disc was burned 
at and nothing more. I also tried underclocking the MOBO but that did not 
work. If any one has a solution or better understanding, please help out as I 
would like to get Mandrake installed.
- -- 
Yours,
Ralph.
It said Use Windows XP or better, so I installed SuSE-Linux 8.1 
Register Linux User 168814 ICQ #49993234 AIM ralphdewitt jabber.org 
ralphdewitt
GPG Public Key available at http://www.keyserver.net
Key fingerprint = 6426 1CFF 0987 9D51 76D6  06BC F22A CFF4 559A 03E7
Kernel version 2.4.19-4GB
Current Linux uptime: 1 days 29 hours  minutes.
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Re: [Cooker] 9.0 and next

2002-09-25 Thread Ralph F De Witt

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On Wednesday 25 September 2002 12:13 pm, Reinout van Schouwen wrote:
 Hi Warly,

 On Wed, 25 Sep 2002, Warly wrote:
  Please comment on what you liked, disliked in the 9.0 building, testing
  and problem reporting process.

 From a translator perspective, I'd like to comment that the continuing
 string changes in the Mandrake tools sometimes are driving me up the
 wall. Up until this weekend there have been string changes without the
 translators even being notified in any way (I wonder how many developers
 know about the cooker-i18n list?). This is making the Mandrake
 experience a less pleasant to non-English users because they get
 confronted with mixed english/own language interfaces.

 To make a long story short: next time I would like to see a string freeze
 that can only be broken in special cases and with notification of
 translators in due time. The way the Gnome Translation Project works, can
 be used as a model.

 regards,
Hi all:
First of I would like to say that all at Mandarke and volunteers and 
developers did very well with 9.0. It is going to be a great release. I am 
pleased that the beta cycle was a little longer than 8.2. This has certainly 
helped to eleminate most bugs.
I have no comments as to the building and testing phases.
But I have comments on the reporting phase. I liked that there were three ways 
to report bugs, but I think that needs to be limited to one way. I really got 
mad when reporting 3 or 4 bugs during the RC3 portion via MandrakeExpert when 
I was told to get a Bugzilla account and report them myself, as the expert 
told me he ws told not to do any more bug reports because they were all 
usless. This really angered me. I agree that there are a lot of bad bug 
reports with a open beta like we do. I have probbly done a few my self. But I 
liked the MandrakeExpert way of doing it because I had someone more 
knowledgeable than me to look at it and say, hey how about doing this and 
this and sending the info. Or send the contains of such and such file. This 
allowed me to turn a bad bug report into a useful one, and one that was taken 
away from me I got very angry.
I think bug reporting should have only one way to report, and that it should 
be a two step process. One submitte a report, get feed back as to other 
things that are need, when useful, it is submitted. I think that some sort of 
feed back needs to be given to the person reporting the bug when it is 
actioned and completed.
Any way just my $.02, I hope it helps make the next beta testing go round 
smoother.
- -- 
Yours,
Ralph.
It said Use Windows XP or better, so I installed MandrakeLinux 8.2 
Register Linux User 168814 ICQ #49993234 AIM ralphdewitt jabber.org 
ralphdewitt
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[Cooker] MDK 9.0 RC3 Problems

2002-09-21 Thread Ralph F De Witt

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I just did a fresh install of MDK 9.0 and have observered the following 
problems:
1. For the first install I selected a expert install, selected auto partition 
allocation with /usr, selected the software catagories to install, clicked 
throught the individual package selections, and the install hung with about 1 
min remaining. Had to use reset to get out of install, I then tryed a new 
install this time selecting regular and it completed with the exception of 
network setup.
2. Network setup selecting both lan or the cable setup is now broken. The set 
up demands the optional gateway ip address. I use a lan setup to access the 
internet using dhcp and do not have one. The same problem existis with the 
network set up using MCC.
3. Mouse setup is now broken. With the installation it appears to work, but 
did not get the scroll wheel working. In MCC Hardware, I can select the mouse 
type, but then does not all the normal run the wheel, move the mouse. It goes 
from select mouse type to back to the menu. The result is menus pop up all 
over the screen.
4. The eject command is not working properly for my cd. I right click on the 
menu and left select the eject command and the tray opens for a few seconds 
then closes, much to swiftly to get the cd out. My work a round was to close 
all windows. Select removable media again and then select eject agian this 
time it worked.
Let's hope that these can be corrected before final. They all worked in the 
previous RC. All and all I find 9.0 to be shaping up to be a fine release. 
But perhaps a bit rushed, perhaps a 4th RC is in order.
- -- 
Yours,
Ralph.
It said Use Windows XP or better, so I installed MandrakeLinux 8.2 
Register Linux User 168814 ICQ #49993234 AIM ralphdewitt jabber.org 
ralphdewitt
GPG Public Key available at http://www.keyserver.net
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Current Linux uptime: 1 days 1 hours 36 minutes.
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Re: [Cooker] RPMDRAKE

2002-09-03 Thread Ralph F De Witt

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On Tuesday 03 September 2002 02:55 am, Adam Williamson wrote:
 On Tue, 2002-09-03 at 03:31, gud wrote:
   How about Package(s) installed OK (or successfully instead of OK)?
   --
   -- Igor
 
  Yeah that sounds a lot better, no errors suggests that errors were
  expected.

 We're still not addressing the underlying issue that, if I understand
 the earlier messages right, you can select a bunch of packages in
 rpmdrake, hit install, and get back a dialog that says Packages
 installed successfully (or whatever) - even though no packages have
 been installed. I've thought about this a bit, but frankly I don't see a
 way to have one dialog box which deals both with this situation and with
 a situation where the installation really *did* go as planned. As I see
 it, the only solution is to either stop the first situation happening at
 all, or have rpmdrake detect it somehow and return a proper error
 message.
Adamw
For what it worth I agree. I started a download and one rpm was not able to be 
fetched, returned a error message stating sign on name, password was bad (I 
think the server was just maxed out on users) to me this was a inaccurate 
dialouge box. Then I selecected not to continue with out this rpm, and the 
download stops and I get the stupid all successfully installed dialouge, when 
I no nothing was installed because I was watching progress. I hope this can 
be fixed.
- -- 
Yours,
Ralph.
It said Use Windows XP or better, so I installed MandrakeLinux 8.2 
Register Linux User 168814 ICQ #49993234 AIM ralphdewitt
GPG Public Key available at http://www.keyserver.net
Key fingerprint = 6426 1CFF 0987 9D51 76D6  06BC F22A CFF4 559A 03E7
Kernel version 2.4.18-6mdk
Current Linux uptime: 32 days 1 hours  minutes.
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[Cooker-firewall] Release Date?

2002-06-30 Thread Ralph Crongeyer

What is the planed release date of SNF 8.2??


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Re: [Cooker] test!

2001-03-24 Thread Ralph

Looks Like it got here to me!!! :-)

- Original Message -
From: "Claudio" [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Saturday, March 24, 2001 4:45 PM
Subject: [Cooker] test!


 WHY DO MY MAILS NEVER ARRIVE TO THE MAILING LIST!?!?!?!
 :(






Re: [Cooker] all_rsync.pl

2000-11-04 Thread Ralph

Hey Ron,
I need to get the smp kernel for my machine what do I need to do
to add them in??

Thanks,
Ralph




Re: [Cooker] State of the Distro

2000-10-29 Thread Ralph

On Sunday 29 October 2000 10:36, you wrote:
 "Greg A. Bur" wrote:
  Good evening ladies and gentlemen and all the ships at sea.
I agree Ron to me 7.2 stil has a few bugs to it. A lot of my
progs wont load or take forever like gnapster you start it and 5 min.
later it might come up. Groaster doesent work or grip etc..
I dont think this one was ready yet. I am downloading cooker now
I will go back to it.

Ralph

 Well, while the mirrors are full of something that purports to be
 7.2, in both tree and CD iso image forms, as of a few seconds ago,
 there has not been any official release announcement, therefore,
 quite simply, Mandrake 7.2 just does not yet officially exist.

 So, Walmart, etc. must be lying - refer them to your local fair
 trading office.  Demand double your money returned in full.

-- 
WHEREVER YOU GO THERE YOU ARE
AND WHEREVER YOUR HEAD GOES
YOUR ASS WILL FOLLOW!! :-)




Re: [Cooker] State of the Distro

2000-10-29 Thread Ralph

On Sunday 29 October 2000 13:18, you wrote:

It depends on which one your talking about :-)
and that;s all I'm gonna say!!

-- 
WHEREVER YOU GO THERE YOU ARE
AND WHEREVER YOUR HEAD GOES
YOUR ASS WILL FOLLOW!! :-)




Re: [Cooker] test

2000-10-21 Thread Ralph

On Sat, 21 Oct 2000, you wrote:
 test: anybody receiving mail from the list???

 loud  clear...
yep
-- 
WHEREVER YOU GO THERE YOU ARE AND
WHEREVER YOUR ASS GOES YOUR HEAD WILL FOLLOW !!




Re: [Cooker] How to make iso from the hard disk.

2000-10-09 Thread Ralph

I think the link to your page is wrong please check it. I cant get there from 
any message so far. I'm interested in the english download only.

Thanks,
Ralph

 If all you want is an English English installation you can save a few
 hundred megabytes of download by using the fast rsync download from
 my web page:

 http://members.optushome.com/ronst/

 Using this, the tree download for 7.2beta needs less than 1 GByte.

-- 
WHEREVER YOU GO THERE YOU ARE AND
WHEREVER YOUR HEAD GOES YOUR ASS WILL FOLLOW!!




[Cooker] server

2000-09-22 Thread Ralph

Hi All,
I am useing the rsync server at sunnet.se and it's slow as a snail. Is there
another good rsync around.

Thanks,
Ralph




[Cooker] printer

2000-09-16 Thread Ralph

Hey List,
I am running beta 1 and was wondering why my printer dont work.. 
It says it's there and all if i go under hardware drake it sets up fine but 
when i try to print something it just f..king sits there oh its a cheap ho 
610.

thanks,
Ralph
-- 
WHEREVER YOUR HEAD GOES YOUR ASS WILL FOLLOW!!




[Cooker] how to

2000-09-15 Thread Ralph

Hello,
Can someone tell me what is the best way to do an ftp install of cooker or 
beta 2.
Thank you,
Ralph
-- 
WHEREVER YOUR HEAD GOES YOUR ASS WILL FOLLOW!!




[Cooker] kpackage

2000-09-08 Thread Ralph

Hey All,
Was wondering if anyone has gotten kpacke working in beta 2. If so how??

thanks,
byte




Re: [Cooker] bugs bugs bugs

2000-09-07 Thread Ralph

On Fri, 08 Sep 2000, you wrote:
 Just wanted to report some problems.  I'm not sure whats going on but
 Control Center in kde2 is mandrake beta release is still crashing on signal
 11

I'm getting the same message with kpackage and some other stuff also.




[Cooker] cooker

2000-09-04 Thread Ralph

Hey All,
I'm new to the cooker list and I was wondering after I
rsynic all the cooker files then what. How do I set it up?
Thanks,
Ralph
-- 
   WHEREEVER YOUR HEAD GOES YOUR ASS WILL FOLLOW!!




RE: [Cooker] iso of Linux-Mandrake 7.2 beta

2000-09-02 Thread Ralph

that's what I'm talking about where is it!!!

 ok - where is it???  I've been checking mirrors all morning with no luck.  I
 can't even find the complete non-iso version (found a 7.2 beta folder on
 rpmfind, but it had nothing in the /images directory.
 
 Mike
 
  List-Owner: mailto:[EMAIL PROTECTED]
  Subject: [Cooker] iso of Linux-Mandrake 7.2 beta
 
 
  'lo folks, happy to announce to you before everyone else that you can
  grab the new Linux-Mandrake 7.2 beta (Ulysses) iso files for
  CD 1 and 2 from your favorite iso mirror.
 
  Remember that it is our first beta (alpha ?) and that a lot
  of work still needs to be done, enjoy anyway.
 
  A new iso will be made in one or 2 weeks, and release candidates
  should appear by the end of the month.
 
 
 Anyone wanna make an announcement on slashdot ..
 
 
 --
 Geoff
-- 
   WHEREEVER YOUR HEAD GOES YOUR ASS WILL FOLLOW!!