Guillaume Cottenceau wrote:
> 
> Jason Straight <[EMAIL PROTECTED]> writes:
> 
> [...]
> 
> > No, that's totally missing the point. That's what we do with Microsoft
> > and why we chose linux in the first place. I like Mandrake, and I've
> > used about every computer OS and distro ever made and Mandrake 7.2 gives
> > me more of what I ever wanted than anything I have ever used, and
> > consumers trying to voice opinion's to help preserve the goodness that
> > is Mandrake-Linux shouldn't be told Fuck it. If I didn't care what
> 
> I told you that because I'm very angry that everyone on this list and on
> the forum keep saying that we lied, that we are selling the rc1 which is
> WORSE than final which is available for free.
> 
> Our point is that, OKAY the download edition is overally better than the
> retail version.. BECAUSE WE HAD TIME TO PUT IN THE 2.0 OF KDE2.
> 
> Unfortunately we COULD NOT do that for retail version in time. Who do you
> want to blame? Us? kde2 team?..
> 
> Real naming scheme is: retail version is final 7.2 ; download version is
> final 7.2 with updates such as kde 2.0 final.
> 
> The retail version, that was once put on the ftp sites for free as rc1, is
> a GOOD version, and it's 99% close to the one that you find now for free
> as Download Edition of 7.2. Its name is now final 7.2, because Release
> Candidates are "candidates to become the official release". Nothing more
> nothing less!!
> 
> In the European version, because it's a bit more expensive due to phone
> support included, we even include a free update for kde2 final, sent on
> CD's to every customers who will have bought the retail version. In the US
> unfortunately the product priced $25 is too cheap to permit that, so we
> have to hope that the free downloads from MandrakeUpdate will please
> customers.
> 
> [...]
> 
> > I realize you have deadlines to meet and people to pay - like I said in
> > my other post I used to be a manager of Wal-Mart, so I know when it
> > comes to running a business that in reality the $ does come first. If
> > you have no $'s you have no people, and if you have no people you have
> > no product to get $'s.
> 
> But not to the point to release a bad product and lie to the customers.
> 
> > But when it comes to the products image being jeopardized I hope you
> > guys made the right decision. Hopefully there won't be a big stink about
> 
> A point to clear: not MY nor developpers' decision here. I'm just taking
> time here to put up some explanations, because I'm feeling really sad that
> you all guys on this list begin to consider us as lyers and bad
> customers-related behaviour company..
> 
> > the fact that the shelf version that people fork out $25 for isn't as
> > good as the version they can dl for free. Next time around you might
> 
> I heard that this has been the case for Redhat for long. In real world,
> the version on the net can be updated in 5 seconds, the one on the shelves
> in 6 months if you consider WalMart.
> 
> So how could the retail version be newer/better? That's simply impossible,
> and our best customer support is to put the final kde2 version on the
> download edition; think about it: we could have put the kde-1.99 in the
> download edition to prevent from such comparisons with the retail version.
> We simply could't provide such a bad service to our users, just because
> time schedule is missing a couple of weeks! It was possible to put kde-2.0
> final in 7.2 on the web so we put the update in the version.
> 
> Only solution to have boxes in time was to put the 1.99 which IS a good
> version, and you have the updates.. I can't explain better..
> 
> > In the future maybe a different versioning system would help alleviate this
> > also. 7.00 might be on the shelf at Wal-Mart while 7.01 on ftp. At least
> > something on the box so no one can claim they were lied to.
> 
> No because in that case WalMart could not have the 7.01 and customers
> would ask for it..
> 
> --
> Guillaume Cottenceau -- Distribution Developer for MandrakeSoft
> http://us.mandrakesoft.com/~gc/



        i am running a Dell 150M 64 M ram 3G hdd 56k modem.
OS = Mandrake Beta 7.2-3 upgraded from Beta 2 hasn't crashed yet.
i am 68 yrs old and a disgusted windows user til 1-2000.
        i've had bugs in KDE : 
                        kpackage - replaced with old packge works
                        many button's failed used menu works
        all else has worked fine great job!!

        i buy disks from lsl.com as downloading 56k would be dumb.
        would love to donate to Mandrake.
         i have tried Caldera and RedHat, with not enough control in Caldera.
 RedHat doesn't like my modified system. keep up the good work!!

                                [EMAIL PROTECTED]
                                change is inevitable

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