Re: [CnD] delivery problems - Re: If you're ordering cooking equipmet, etc.
Hello Skeeter: The next time this happens, per customer service experience, always, always, request a manager, and advise them in detail what has been going on. If possible, give them dates if not, they can look back in whatever log they may have on your profile, and they can get the address correct, or you may need to just use the regular postal service of possible. Just a thought. John McConnell -Original Message- From: Charles Rivard via Cookinginthedark [mailto:cookinginthedark@acbradio.org] Sent: Tuesday, April 21, 2015 6:23 PM To: cookinginthedark@acbradio.org; brenda mueller Subject: [CnD] delivery problems - Re: If you're ordering cooking equipmet, etc. I have a problem with UPS. My address is 1616 and one half. On a regular basis, they deliver my packages to 1616. The house is not occupied at this time. If nobody is there, they leave the package on the porch. The address is clearly written on the label on the package as well as part of the information they have on the computer at the local UPS office. When I call about the package and they ask me what my address is, I ask them what address they show that it should be delivered to, and they say 1616. I say that it is wrong, and they look again and say, Oh. It shows 1616 and one half. I've been polite and patient, and when I get nowhere in solving the issue, I've gotten nasty, and neither approach gets any results. Amazon uses UPS, but they are not the cause of the issue. The problem is the carelessness of UPS. --- Be positive! When it comes to being defeated, if you think you're finished, you! really! are! finished! - Original Message - From: brenda mueller via Cookinginthedark cookinginthedark@acbradio.org To: cooking in the dark cookinginthedark@acbradio.org; ed mueller eamuel...@atlanticbb.net; customer_serv...@gevalia.com; upsserv...@ups.com Sent: Tuesday, April 21, 2015 7:20 PM Subject: [CnD] If you're ordering cooking equipmet, etc. If you use UPS to order your cooking equipment, there's an agreement with your local postoffice. The person may try to put it in your mailbox. In my case, that's a couple of blocks away. I've been trying to get a coffee shipment from Gevalia for days. I'd recommend that we switch to FEDEX, so that our orders come to our doors. When I've paid for delivery, I expect that delivery to come to my door. What if the box of your shipment doesn't fit in your mailbox? Well, it goes back to the postoffice. Enjoy paying cab fare or bus fare to get your order, for us blind people. In my case, that could be as much as $16.00. Brenda Mueller ___ Cookinginthedark mailing list Cookinginthedark@acbradio.org http://acbradio.org/mailman/listinfo/cookinginthedark ___ Cookinginthedark mailing list Cookinginthedark@acbradio.org http://acbradio.org/mailman/listinfo/cookinginthedark ___ Cookinginthedark mailing list Cookinginthedark@acbradio.org http://acbradio.org/mailman/listinfo/cookinginthedark
Re: [CnD] delivery problems - Re: If you're ordering cooking equipmet, etc.
Well so far I have not had a problem with UPS but what I don't like out here is that everything is Southwest or north east when the addresses start like mine is 1612 N. E. 25th Ave. and then some places are numbers and circle. I agree Charles the UPS person must be lazy or blind to read your address. Teresa MullenSent from my iPhone On Apr 21, 2015, at 10:11 PM, Becky McCullough via Cookinginthedark cookinginthedark@acbradio.org wrote: Hi Charles, It sounds like the delivery person is too lazy to look at the address. Becky - Original Message - From: Charles Rivard via Cookinginthedark cookinginthedark@acbradio.org To: cookinginthedark@acbradio.org; brenda mueller bren...@smart2.net Sent: Tuesday, April 21, 2015 8:22 PM Subject: [CnD] delivery problems - Re: If you're ordering cooking equipmet, etc. I have a problem with UPS. My address is 1616 and one half. On a regular basis, they deliver my packages to 1616. The house is not occupied at this time. If nobody is there, they leave the package on the porch. The address is clearly written on the label on the package as well as part of the information they have on the computer at the local UPS office. When I call about the package and they ask me what my address is, I ask them what address they show that it should be delivered to, and they say 1616. I say that it is wrong, and they look again and say, Oh. It shows 1616 and one half. I've been polite and patient, and when I get nowhere in solving the issue, I've gotten nasty, and neither approach gets any results. Amazon uses UPS, but they are not the cause of the issue. The problem is the carelessness of UPS. --- Be positive! When it comes to being defeated, if you think you're finished, you! really! are! finished! - Original Message - From: brenda mueller via Cookinginthedark cookinginthedark@acbradio.org To: cooking in the dark cookinginthedark@acbradio.org; ed mueller eamuel...@atlanticbb.net; customer_serv...@gevalia.com; upsserv...@ups.com Sent: Tuesday, April 21, 2015 7:20 PM Subject: [CnD] If you're ordering cooking equipmet, etc. If you use UPS to order your cooking equipment, there's an agreement with your local postoffice. The person may try to put it in your mailbox. In my case, that's a couple of blocks away. I've been trying to get a coffee shipment from Gevalia for days. I'd recommend that we switch to FEDEX, so that our orders come to our doors. When I've paid for delivery, I expect that delivery to come to my door. What if the box of your shipment doesn't fit in your mailbox? Well, it goes back to the postoffice. Enjoy paying cab fare or bus fare to get your order, for us blind people. In my case, that could be as much as $16.00. Brenda Mueller ___ Cookinginthedark mailing list Cookinginthedark@acbradio.org http://acbradio.org/mailman/listinfo/cookinginthedark ___ Cookinginthedark mailing list Cookinginthedark@acbradio.org http://acbradio.org/mailman/listinfo/cookinginthedark --- This email has been checked for viruses by Avast antivirus software. http://www.avast.com ___ Cookinginthedark mailing list Cookinginthedark@acbradio.org http://acbradio.org/mailman/listinfo/cookinginthedark ___ Cookinginthedark mailing list Cookinginthedark@acbradio.org http://acbradio.org/mailman/listinfo/cookinginthedark
Re: [CnD] delivery problems - Re: If you're ordering cooking equipmet, etc.
Hi Charles, It sounds like the delivery person is too lazy to look at the address. Becky - Original Message - From: Charles Rivard via Cookinginthedark cookinginthedark@acbradio.org To: cookinginthedark@acbradio.org; brenda mueller bren...@smart2.net Sent: Tuesday, April 21, 2015 8:22 PM Subject: [CnD] delivery problems - Re: If you're ordering cooking equipmet, etc. I have a problem with UPS. My address is 1616 and one half. On a regular basis, they deliver my packages to 1616. The house is not occupied at this time. If nobody is there, they leave the package on the porch. The address is clearly written on the label on the package as well as part of the information they have on the computer at the local UPS office. When I call about the package and they ask me what my address is, I ask them what address they show that it should be delivered to, and they say 1616. I say that it is wrong, and they look again and say, Oh. It shows 1616 and one half. I've been polite and patient, and when I get nowhere in solving the issue, I've gotten nasty, and neither approach gets any results. Amazon uses UPS, but they are not the cause of the issue. The problem is the carelessness of UPS. --- Be positive! When it comes to being defeated, if you think you're finished, you! really! are! finished! - Original Message - From: brenda mueller via Cookinginthedark cookinginthedark@acbradio.org To: cooking in the dark cookinginthedark@acbradio.org; ed mueller eamuel...@atlanticbb.net; customer_serv...@gevalia.com; upsserv...@ups.com Sent: Tuesday, April 21, 2015 7:20 PM Subject: [CnD] If you're ordering cooking equipmet, etc. If you use UPS to order your cooking equipment, there's an agreement with your local postoffice. The person may try to put it in your mailbox. In my case, that's a couple of blocks away. I've been trying to get a coffee shipment from Gevalia for days. I'd recommend that we switch to FEDEX, so that our orders come to our doors. When I've paid for delivery, I expect that delivery to come to my door. What if the box of your shipment doesn't fit in your mailbox? Well, it goes back to the postoffice. Enjoy paying cab fare or bus fare to get your order, for us blind people. In my case, that could be as much as $16.00. Brenda Mueller ___ Cookinginthedark mailing list Cookinginthedark@acbradio.org http://acbradio.org/mailman/listinfo/cookinginthedark ___ Cookinginthedark mailing list Cookinginthedark@acbradio.org http://acbradio.org/mailman/listinfo/cookinginthedark --- This email has been checked for viruses by Avast antivirus software. http://www.avast.com ___ Cookinginthedark mailing list Cookinginthedark@acbradio.org http://acbradio.org/mailman/listinfo/cookinginthedark
[CnD] delivery problems - Re: If you're ordering cooking equipmet, etc.
I have a problem with UPS. My address is 1616 and one half. On a regular basis, they deliver my packages to 1616. The house is not occupied at this time. If nobody is there, they leave the package on the porch. The address is clearly written on the label on the package as well as part of the information they have on the computer at the local UPS office. When I call about the package and they ask me what my address is, I ask them what address they show that it should be delivered to, and they say 1616. I say that it is wrong, and they look again and say, Oh. It shows 1616 and one half. I've been polite and patient, and when I get nowhere in solving the issue, I've gotten nasty, and neither approach gets any results. Amazon uses UPS, but they are not the cause of the issue. The problem is the carelessness of UPS. --- Be positive! When it comes to being defeated, if you think you're finished, you! really! are! finished! - Original Message - From: brenda mueller via Cookinginthedark cookinginthedark@acbradio.org To: cooking in the dark cookinginthedark@acbradio.org; ed mueller eamuel...@atlanticbb.net; customer_serv...@gevalia.com; upsserv...@ups.com Sent: Tuesday, April 21, 2015 7:20 PM Subject: [CnD] If you're ordering cooking equipmet, etc. If you use UPS to order your cooking equipment, there's an agreement with your local postoffice. The person may try to put it in your mailbox. In my case, that's a couple of blocks away. I've been trying to get a coffee shipment from Gevalia for days. I'd recommend that we switch to FEDEX, so that our orders come to our doors. When I've paid for delivery, I expect that delivery to come to my door. What if the box of your shipment doesn't fit in your mailbox? Well, it goes back to the postoffice. Enjoy paying cab fare or bus fare to get your order, for us blind people. In my case, that could be as much as $16.00. Brenda Mueller ___ Cookinginthedark mailing list Cookinginthedark@acbradio.org http://acbradio.org/mailman/listinfo/cookinginthedark ___ Cookinginthedark mailing list Cookinginthedark@acbradio.org http://acbradio.org/mailman/listinfo/cookinginthedark
