Citrix ENgineer Racine, WI Contract Main responsibilities for the End User Engineering Engineer include:
● Overall Subject Matter Expert (SME) for end user device components with an emphasis on, but not limited to: Citrix virtualization products (Netscaler, XenDesktop, XenApp, etc.) ● Maintain minimum platform knowledge of alternate technologies assigned (i.e, scripting, image management, group policy, printing platform, mobility, etc.). ● Provide engineering and timely support that delivers a stable, secure global end user computing platform following organizational methodologies, processes and standards. ● Knowledgeable of existing and emerging technologies and methodologies (pro-actively evaluating industry best practices) surrounding end user technologies. ● Experience with escalation and collaboration with key vendors ● Participate in various active projects ● Document processes and procedures for maintenance and support. ● Provides 3rd level operational support for the global desktop platform. Off-hours support and a flexible schedule to accommodate a global team will be required. Requirements (Skills / Experience): ● Minimum 3 years of experience with a global enterprise-level service. Ideal candidate will have additional breadth of infrastructure related technologies such as, but not limited to: (WinTel, Network, Database, etc.) ● Excellent written and oral communication skills (English) ● Ability to communicate with both technical and non-technical audiences ● Ability to troubleshoot complex problems ● Strong customer service skills, attention to detail, sense of urgency Excellent interpersonal skills and a can do attitude in a team environment ● Self motivated, self directed person ● Ability to work autonomously / independently as part of globally dispersed team -- You received this message because you are subscribed to the Google Groups "CorptoCorp" group. To unsubscribe from this group and stop receiving emails from it, send an email to corptocorp+unsubscr...@googlegroups.com. To post to this group, send email to corptocorp@googlegroups.com. Visit this group at https://groups.google.com/group/corptocorp. For more options, visit https://groups.google.com/d/optout.
