Hi,
Hope you are doing well !!
This is Harish From USG.
I have an Urgent Requirement for Cloudera application support engineer. I
hope your resume fits for the below position. Kindly let me know your
interest and also required your updated resume. Please feel free to reach
me at any time.
*Role :* Cloudera application support engineer
*Location : * Marlborough, MA
*Duration :* 6 months+
*Experience:* 10 Years
*JD*
*Technical/Functional Skills *
• Excellent communication skills in English (written and verbal)
• Hands on experience in Unix bash script, Map Reduce understanding
and working knowledge, sqoop framework, Hive, SQL, Spark framework,
Cloudera manager
*Roles & Responsibilities *
• Should have Cloudera application and production support experience
of minimum 6-8 years.
• Very good at onshore and offshore team-driven approach to support
service delivery best value to clients
• Manage day-to-day interactions with our customers with clear and
honest expectation setting, friendly and collaborative disposition, aiming
for the complete satisfaction of each customer
• Triage, diagnose and potentially escalate customer inquiries
during their engineering and operations efforts
• Participate in occasional weekend on-call roster for critical
support needs
• Strong problem-solving and analytical skills
• Must have exposure to debug problems and drive for getting root
cause of the incidents related to cloud era environment.
• Exceptional focus on application support with Incident management
and problem management focus
• Review changes for impact; implement changes with 100% success.
• Should work as active team member and collaborative.
• Should be able to write shell /perl scripts, decode existing
scripts and modify as per requirements.
• Focus on system stability and deliver SIP's.
• May not be in shifts however providing 24x7 supports on need basis.
• Actively measure system status pre and post changes.
• Ability to drive changes independently and Take decisions.
• Performance review for changes.
• In-depth knowledge of system / subsystems and its integrations.
• Should be able to mentor team members and build team under you.
Status reporting to Onshore Delivery Management.
*Generic Managerial Skills *
• Must have excellent written and verbal communication skill
• Must be self-motivated and pro-active
• Able to work with demanding customer
• Excellent stakeholders management
• Capable of working in an onsite-offshore model with the delegation
to offshore teams.
Harish Karnala
United Software Group Inc..
565 Metro Place South. Suite # 110
<https://maps.google.com/?q=565+Metro+Place+South.+Suite+%23+110++Dublin,+OH+43017&entry=gmail&source=g>
Dublin, OH 43017
<https://maps.google.com/?q=565+Metro+Place+South.+Suite+%23+110++Dublin,+OH+43017&entry=gmail&source=g>
Direct Number : +1 614-408 1549
Board Number : 614-495-9222 EXT. 622
Fax: 1-866-764-1148
karnal...@usgrpinc.com
www.usgrpinc.com
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