[Coworking] Unifi AP users - to controller or not to controller

2015-05-20 Thread Bryan Boyer
Hi all-

Apologies for the hyper specific question, but I know a lot (some?) people here 
also use Ubiquiti Unifi access points like the ones we run at Makeshift Society 
Brooklyn. I'm hoping a similar installation at another co working space may 
lend clues.

We have a simple network with four APs providing wireless service. A Sonic Wall 
creates the network and hands out IPs.

We've had issues every so often, but seems more frequent now, where the APs go 
offline for a few minutes. Eventually the APs come back and are adopted again. 
During the outages there's no drop in Wifi signal but the connectivity to the 
internet disappears.

We don't have a permanent controller and don't use any of the features that 
require one. Could the lack of controller be the problem? Other ideas?

I've been searching the Ubiquiti forums until my fingers bleed and have yet to 
find any good answers, so I appreciate any insights.

-bryan

+1 805 712 0311
@bryanboyer

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Re: [Coworking] Unifi AP users - to controller or not to controller

2015-05-20 Thread Jonathan Markwell
Specific questions are the best kind of questions :)

We've been using Unifi APs for over 18 months and we've not experienced
problems like that. If you've not already posted to the Ubiquiti forums I'd
encourage you to post there as well.

From what you've described it sounds most likely that the problem is with
your Sonic Wall - could it have run out of IP addresses, be restarting at
that time or upgrading it's firmware? The only time I can think of our APs
behaving anything like that is during a firmware upgrade but I think that's
only possible when they are connected to a controller.

We've had a controller almost the entire time we've had the APs, initially
on a local MacMini and now on a super cheap Amazon EC2 micro instance.
While it's great that the APs don't depend on the controller being
available (I failed to notice when the Mac Mini was turned off for a week)
they do perform better when it is. That's even clearer now that more recent
firmware supports seamless roaming between APs as people move around the
space.

So, while I'm not sure it will directly solve your problem, I would
recommend getting a controller set up and making sure the firmware is up to
date on all your APs.

Hope this is some help.

Jon

On 20 May 2015 at 22:56, Bryan Boyer bryanbo...@gmail.com wrote:

 Hi all-

 Apologies for the hyper specific question, but I know a lot (some?) people
 here also use Ubiquiti Unifi access points like the ones we run at
 Makeshift Society Brooklyn. I'm hoping a similar installation at another co
 working space may lend clues.

 We have a simple network with four APs providing wireless service. A Sonic
 Wall creates the network and hands out IPs.

 We've had issues every so often, but seems more frequent now, where the
 APs go offline for a few minutes. Eventually the APs come back and are
 adopted again. During the outages there's no drop in Wifi signal but the
 connectivity to the internet disappears.

 We don't have a permanent controller and don't use any of the features
 that require one. Could the lack of controller be the problem? Other ideas?

 I've been searching the Ubiquiti forums until my fingers bleed and have
 yet to find any good answers, so I appreciate any insights.

 -bryan

 +1 805 712 0311
 @bryanboyer

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