Re: [Coworking] Does your coworking space use a firewall?

2016-10-20 Thread Jacob Sayles
I've set up a number of firewalls for spaces and usually go with PFSense.

On Thursday, October 20, 2016, Alex Hillman 
wrote:

> Jon Markwell has a great (and thorough!) article about how they set up
> internet at his spot.
>
> http://jonathanmarkwell.com/2014/11/22/best-coworking-wifi/
>
> Since reading it, we've switched everything to the hardware/software setup
> he recommended and it's been *awesome*.
>
> Besides basic firewall defaults built into the gateway, we aren't blocking
> anything specific. It's a HUGE drag on support (and a really crappy member
> experience) when folks go to use something and it doesn't work but they
> don't know why.
>
> Instead, we focus on making issues easy to spot and diagnose. In our most
> recent move, we added some new Unifi hardware, notably their 24 port switch
> and their USG router/gateway.
>
> The best part of using the gateway is that now I have this amazing
> dashboard that I can access from anywhere, including my mobile phone:
>
>
>
> If we're having any sort of network issues, I (or my team) can easily see
> who's potentially causing the issue and go talk to them.
>
> 99 times out of 100, the person who is doing something that causes issues
> on the network has no idea that what they're doing is causing trouble, or
> even more often, what they're doing is part of their work so BLOCKING them
> entirely would be counterproductive. File syncs over dropbox, Youtube
> uploads, even scheduled cloud backups among a few other things come to
> mind. Other times they just forgot to turn a program off that's sucking up
> tons of bandwidth.
>
> Unifi's Gateway also has a new feature called "Smart Queues" which we've
> been using for a few weeks and has all but entirely fixed these kinds of
> problems for us automatically.
>
> A single Unifi Gateway + 6 of their Unifi AP Pro wireless access points
> are supporting 100-120 people daily without breaking a sweat.
>
> We built some extra monitoring tools (mostly because our internet
> provider, Comcast, is f'ing terrible but we don't have other options) that
> we will be documenting and open sourcing very soon, along with a more
> detailed schematic, shopping list, and config suggestions.
>
> At this point, I wouldn't fool around with any hardware except for Unifi.
> They've given the enterprise tools a massive run for their money at a
> fraction of the cost, and give the most flexible and friendly tools for
> managing that my non-technical team members are comfortable helping folks
> with basic network issues.
>
> -Alex
>
>
>
>
>
>
> --
> *The #1 mistake in community building is doing it by yourself.*
> Better Coworkers: http://indyhall.org
> Weekly Coworking Tips: http://coworkingweekly.com
> My Audiobook: https://theindyhallway.com/ten
>
> On Thu, Oct 20, 2016 at 2:34 PM,  > wrote:
>
>> Hoping to get some input on cable Internet setups. Specifically, do you
>> use a firewall as part of your system? What was the decision-making
>> behind that? We're thinking we might be better off without one, or at least
>> to make it an opt-in.
>>
>> Thanks for sharing,
>> Alison Klejna, Click Workspace, Northampton, MA
>>
>> --
>> Visit this forum on the web at http://discuss.coworking.com
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>>
>
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[Coworking] Re: Experience with MPLC for movie license

2016-10-20 Thread Oscar Gala Grano
That's the way I feel about it, too.  What license for which company did 
you use for your film nights?

On Tuesday, October 18, 2016 at 5:36:00 AM UTC-4, Tom Lewis wrote:
>
> When we launched our film nights we decided it was very important for us 
> to get the correct license and pay our way.  The reason?  We're a creative 
> and tech led workspace, and therefore are full of people who believe in the 
> principle of artists and creatives getting paid for their work, and 
> therefore by not paying correctly (which we could easily do, no one would 
> ever notice/care) we'd be letting our members down.
>
> On Saturday, 8 October 2016 20:00:03 UTC+1, Oscar Gala Grano wrote:
>>
>> Hi All, 
>>
>> Does anyone have experience with getting an umbrella license from 
>> mplc.org for showing movies in a coworking space? 
>> We have a 200" screen and I would love to be able to use it for movies. I 
>> don't want to charge an admission fee or make a profit, but it would just 
>> be a fun use to have movie nights! 
>>
>> When I called the mplc they said my scenario doesn't fit into their 
>> licensing model, but I don't understand why and they are not giving me a 
>> clear reason. 
>>
>> Would love to hear from other experiences!
>
>

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Re: [Coworking] Re: Best reads on community

2016-10-20 Thread Alex Hillman
Thanks for the shout out, Ryan :)

I desperately need to update my recommended reading list, but it includes
books, articles, scholarly work, and more: http://dangerouslyawesom
e.com/recommended-reading-for-community-leaders/

It's all evergreen stuff, and I'll add the recommendations from this thread
to it shortly.

There's another "book" that I haven't really talked about here on the list
yet...

Over the summer Adam and I produced and launched a reverse audiobook
called *"The
First Ten."* which dives deep into the process we used to build Indy Hall's
community from scratch back, and how we deploy that process today, ten
years later.

Reverse audiobook? Yep. Instead of writing a book then later narrating it,
we went the other way around: we recorded 20 hours of stories and lessons
in audio format, edited that down to ~10 hours, had it transcribed, and now
we're editing it until a final written resource.

Latest review in my inbox:

*"**Right after listening to your audiobook, I posted to our Facebook group
inviting my community into the process. It's the first time I’ve really put
this next step out to the world (to say your story was an inspiration would
be an understatement). What’s interesting too is that the feedback around
this has been quite positive, with various people showing interested in
getting involved in various ways."*

While it feels good to have this resource out in the world, it's emails
like that one where can take direct action...that's what totally makes my
day!

We put free audio samples of all 11 chapters on the website
, so you can check them out before
buying a copy of the audiobook for yourself :)

-Alex









--
*The #1 mistake in community building is doing it by yourself.*
Better Coworkers: http://indyhall.org
Weekly Coworking Tips: http://coworkingweekly.com
My Audiobook: https://theindyhallway.com/ten

On Thu, Oct 20, 2016 at 2:50 PM, Caner Onoglu  wrote:

> Wow! thanks for sharing these, great books!
>
> On Oct 20, 2016 23:33, "Colin Loretz"  wrote:
>
>> The top 4 have a downloadable PDF version and they are fantastic!
>>
>> https://socialinnovation.org/impact/books/
>>
>>
>> On Wednesday, September 28, 2016 at 10:58:43 AM UTC-7, Harleen Kaur wrote:
>>>
>>> Hey guys
>>>
>>> Can someone suggest some good books/blogs/reads on building and engaging
>>> members of a community? Something that is tried and tested good. :)
>>>
>>> Thanks in advance!
>>>
>>> Cheers
>>> Harleen
>>>
>> --
>> Visit this forum on the web at http://discuss.coworking.com
>> ---
>> You received this message because you are subscribed to the Google Groups
>> "Coworking" group.
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>> email to coworking+unsubscr...@googlegroups.com.
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>>
> --
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Re: [Coworking] Does your coworking space use a firewall?

2016-10-20 Thread Alex Hillman
Jon Markwell has a great (and thorough!) article about how they set up
internet at his spot.

http://jonathanmarkwell.com/2014/11/22/best-coworking-wifi/

Since reading it, we've switched everything to the hardware/software setup
he recommended and it's been *awesome*.

Besides basic firewall defaults built into the gateway, we aren't blocking
anything specific. It's a HUGE drag on support (and a really crappy member
experience) when folks go to use something and it doesn't work but they
don't know why.

Instead, we focus on making issues easy to spot and diagnose. In our most
recent move, we added some new Unifi hardware, notably their 24 port switch
and their USG router/gateway.

The best part of using the gateway is that now I have this amazing
dashboard that I can access from anywhere, including my mobile phone:



If we're having any sort of network issues, I (or my team) can easily see
who's potentially causing the issue and go talk to them.

99 times out of 100, the person who is doing something that causes issues
on the network has no idea that what they're doing is causing trouble, or
even more often, what they're doing is part of their work so BLOCKING them
entirely would be counterproductive. File syncs over dropbox, Youtube
uploads, even scheduled cloud backups among a few other things come to
mind. Other times they just forgot to turn a program off that's sucking up
tons of bandwidth.

Unifi's Gateway also has a new feature called "Smart Queues" which we've
been using for a few weeks and has all but entirely fixed these kinds of
problems for us automatically.

A single Unifi Gateway + 6 of their Unifi AP Pro wireless access points are
supporting 100-120 people daily without breaking a sweat.

We built some extra monitoring tools (mostly because our internet provider,
Comcast, is f'ing terrible but we don't have other options) that we will be
documenting and open sourcing very soon, along with a more detailed
schematic, shopping list, and config suggestions.

At this point, I wouldn't fool around with any hardware except for Unifi.
They've given the enterprise tools a massive run for their money at a
fraction of the cost, and give the most flexible and friendly tools for
managing that my non-technical team members are comfortable helping folks
with basic network issues.

-Alex






--
*The #1 mistake in community building is doing it by yourself.*
Better Coworkers: http://indyhall.org
Weekly Coworking Tips: http://coworkingweekly.com
My Audiobook: https://theindyhallway.com/ten

On Thu, Oct 20, 2016 at 2:34 PM,  wrote:

> Hoping to get some input on cable Internet setups. Specifically, do you
> use a firewall as part of your system? What was the decision-making
> behind that? We're thinking we might be better off without one, or at least
> to make it an opt-in.
>
> Thanks for sharing,
> Alison Klejna, Click Workspace, Northampton, MA
>
> --
> Visit this forum on the web at http://discuss.coworking.com
> ---
> You received this message because you are subscribed to the Google Groups
> "Coworking" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to coworking+unsubscr...@googlegroups.com.
> For more options, visit https://groups.google.com/d/optout.
>

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Re: [Coworking] Re: Best reads on community

2016-10-20 Thread Caner Onoglu
Wow! thanks for sharing these, great books!

On Oct 20, 2016 23:33, "Colin Loretz"  wrote:

> The top 4 have a downloadable PDF version and they are fantastic!
>
> https://socialinnovation.org/impact/books/
>
>
> On Wednesday, September 28, 2016 at 10:58:43 AM UTC-7, Harleen Kaur wrote:
>>
>> Hey guys
>>
>> Can someone suggest some good books/blogs/reads on building and engaging
>> members of a community? Something that is tried and tested good. :)
>>
>> Thanks in advance!
>>
>> Cheers
>> Harleen
>>
> --
> Visit this forum on the web at http://discuss.coworking.com
> ---
> You received this message because you are subscribed to the Google Groups
> "Coworking" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to coworking+unsubscr...@googlegroups.com.
> For more options, visit https://groups.google.com/d/optout.
>

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[Coworking] Does your coworking space use a firewall?

2016-10-20 Thread alison . klejna


Hoping to get some input on cable Internet setups. Specifically, do you use 
a firewall as part of your system? What was the decision-making behind 
that? We're thinking we might be better off without one, or at least to 
make it an opt-in.

Thanks for sharing,
Alison Klejna, Click Workspace, Northampton, MA

-- 
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[Coworking] Re: Best reads on community

2016-10-20 Thread Colin Loretz
The top 4 have a downloadable PDF version and they are fantastic!

https://socialinnovation.org/impact/books/


On Wednesday, September 28, 2016 at 10:58:43 AM UTC-7, Harleen Kaur wrote:
>
> Hey guys
>
> Can someone suggest some good books/blogs/reads on building and engaging 
> members of a community? Something that is tried and tested good. :)
>
> Thanks in advance!
>
> Cheers
> Harleen
>

-- 
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[Coworking] Re: Tour schedule and email automation

2016-10-20 Thread Craig Baute - Creative Density Coworking
Thanks Alex.

I started with basic Gravity Forms after reading this but quickly jumped up 
to the Developer Plan for the great functionality with Zapier. I was using 
basic Contact Form 7, like most people before, and now Gravity with Zapier 
adds stuff to my Mailchimp, add tours to my calendar, and backups up 
contacts to a Google Sheet. I'm only scratching the surface because they 
also integrate with Stripe so when someone signs up they will get a welcome 
email with needed info, add them invited to the Slack channel.

This is supplementing the need for me to have coworking management software.

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