-Caveat Lector-

Copyright 2001 The Washington Post:  March 26, 2001

Making Sense of the Deluge of Data; CIA Technologies Refine Mass of
Information Into Analysis

by Vernon Loeb

Every day, a digital monsoon engulfs the Central Intelligence Agency.
Video and audio signals pour in from around the world as a million new
pages pop up on the Internet.

What's an intelligence agency to do about this "volume challenge of
staggering proportion," as one CIA official called it?

It is a question CIA scientists have spent millions of dollars
addressing in recent years in a search for "data mining" technologies
that produce
knowledge from raw information.

The answers can be found, not surprisingly, in CIA computers, programmed
to automatically transcribe audio signals and translate Web pages
in Chinese, Russian and numerous other languages. There's also software
that can turn a bad guy's life story into a three-dimensional diagram
of linked phone calls, bank deposits and plane trips.

There's a system that alerts an analyst any time a new page goes up on a
Web site of interest. And smart new search engines use
"natural-language processing" instead of key words to answer complex
queries.

"The challenge we're trying to address here is how do we help
individuals deal with the mass of information," said Larry Fairchild,
head of the
CIA's Office of Advanced Information Technology. "There is so much
information coming in now in so many different formats -- audio,
imagery, geospatial, text. If you add language to that, you see how
complex the data field is."

Imagine the challenge confronting an analyst assigned to understand
China's emerging doctrine of computer warfare from hundreds of
Chinese-language Web sites, many of which are linked to official Chinese
military, academic and government organizations.

Software called "Fluent" enables CIA personnel to perform "cross
lingual" searches in English of Web sites in Chinese and 10 other
languages,
from Russian to Japanese. The software then translates the results
almost instantaneously into English.

Although "machine translation" technology has been around since the
1950s, CIA officials say it is becoming increasingly accurate and more
powerful when combined with Web-based search capabilities.

Another program, called "Oasis," uses "automated speech recognition"
technology pioneered by the Defense Advanced Research Projects
Agency to turn audio feeds into formatted, searchable text.

The computer can distinguish one voice from another and duly
differentiates "speaker 1" from "speaker 2" in transcripts.

But alas, there are limits to even the most advanced of artificial
brains: So far, the computer understands only "American" English, though
it is
learning various English "accents" -- and the CIA is busy, for obvious
reasons, teaching it Chinese and Arabic.

A half-hour broadcast, which used to take an analyst 90 minutes to
listen to, assess and disseminate, now can be processed -- and stored in

searchable format -- in 10 minutes, officials said.

Other newly developed software, which the CIA calls its "surge tool
kit," enables teams of analysts to quickly search, assess and reassemble

large quantities of "open source" information when, during crises, they
must produce in hours written analytic reports for the president and
other policymakers.

All of this "data mining" technology is designed to allow individual
analysts to master gigabytes of digital information. But it is of
critical
institutional importance to the CIA, which must show that it can master
the digital domain to survive in a world where it no longer controls
most
information.

"No longer," said Winston Wiley, the CIA's deputy director of
intelligence, "are we the only game in town."

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