blank DVDs no recognized, other media OK

2006-08-29 Thread Craig Hagerman

I have a puzzling problem I could use some help with. The computer
will not burn DVD discs, recognize blank DVDs, recognize DVD movie
discs. However, the computer does automatically recognize and
automount Audio CDs, blank CD-R discs, and data DVD-Rs.

I have tried burning with K3b and other programs but it isn't an
application-specific problem. There seems to be some system level
problem with recognizing blank DVDs (and commercial movie DVDs).

I upgraded the system recently so the problem may be a result of that,
but it could have been there for a while and I didn't notice until
now. I haven't tried to burn any discs in a couple months. But until
recently (well until a couple months ago) all of this worked OK. The
kernel, programs, permissions etc were all set up OK and nothing seems
to have changed. (growisofs, dvd+rw-tools, etc ARE installed
correctly) Note that the drive DOES work (it lights come on, it opens
and closes OK) and there is no problem automounting blank or
pre-recorded CDs. The problem seems to be JUST with blank DVDs and
commercially recorded movie DVDs. I tried several different blank DVDs
from a pack that I have used previously with no problems (ie - the
problem isn't the medium). K3b, gnome etc all just tell me no media
found. Weird huh?

Any advice on solving this problem would be greatly appreciated.

Craig

Debian AMD64 unstable, gnome desktop


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Re: blank DVDs no recognized, other media OK

2006-08-29 Thread Lennart Sorensen
On Tue, Aug 29, 2006 at 08:30:26PM +0900, Craig Hagerman wrote:
 I have a puzzling problem I could use some help with. The computer
 will not burn DVD discs, recognize blank DVDs, recognize DVD movie
 discs. However, the computer does automatically recognize and
 automount Audio CDs, blank CD-R discs, and data DVD-Rs.
 
 I have tried burning with K3b and other programs but it isn't an
 application-specific problem. There seems to be some system level
 problem with recognizing blank DVDs (and commercial movie DVDs).
 
 I upgraded the system recently so the problem may be a result of that,
 but it could have been there for a while and I didn't notice until
 now. I haven't tried to burn any discs in a couple months. But until
 recently (well until a couple months ago) all of this worked OK. The
 kernel, programs, permissions etc were all set up OK and nothing seems
 to have changed. (growisofs, dvd+rw-tools, etc ARE installed
 correctly) Note that the drive DOES work (it lights come on, it opens
 and closes OK) and there is no problem automounting blank or
 pre-recorded CDs. The problem seems to be JUST with blank DVDs and
 commercially recorded movie DVDs. I tried several different blank DVDs
 from a pack that I have used previously with no problems (ie - the
 problem isn't the medium). K3b, gnome etc all just tell me no media
 found. Weird huh?
 
 Any advice on solving this problem would be greatly appreciated.

What model of drive?  Any chance the DVD laser is toast on the drive,
but the CD laser is OK?  They are different lasers running different
wavelength of light.

--
Len Sorensen


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Re: blank DVDs no recognized, other media OK

2006-08-29 Thread Matthias Julius
Lennart Sorensen [EMAIL PROTECTED] writes:

 What model of drive?  Any chance the DVD laser is toast on the drive,
 but the CD laser is OK?  They are different lasers running different
 wavelength of light.

Are you sure?  I thought they both use red lasers.

Matthias


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Re: blank DVDs no recognized, other media OK

2006-08-29 Thread Mike Reinehr
On Tuesday 29 August 2006 09:05, Matthias Julius wrote:
 Lennart Sorensen [EMAIL PROTECTED] writes:
  What model of drive?  Any chance the DVD laser is toast on the drive,
  but the CD laser is OK?  They are different lasers running different
  wavelength of light.

 Are you sure?  I thought they both use red lasers.

They are both red, but like he said, different wavelengths. See: 
http://www.madsci.org/posts/archives/2002-03/1015981955.Ph.r.html

 Matthias

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More laws, less justice. -- Marcus Tullius Ciceroca, 42 BC



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Re: blank DVDs no recognized, other media OK

2006-08-29 Thread Michael Langley
On Tue, 29 Aug 2006 20:30:26 +0900
Craig Hagerman [EMAIL PROTECTED] wrote:

 I have a puzzling problem I could use some help with. The computer
 will not burn DVD discs, recognize blank DVDs, recognize DVD movie
 discs. However, the computer does automatically recognize and
 automount Audio CDs, blank CD-R discs, and data DVD-Rs.
 


If you can mount and read data DVD-Rs but not video DVD then you might not have 
UDF support in your kernel.  Either that or your drive is toast.


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Re: Re: blank DVDs no recognized, other media OK

2006-08-29 Thread Craig Hagerman

On 8/30/06, Michael Langley [EMAIL PROTECTED] wrote:

If you can mount and read data DVD-Rs but not video DVD then you might not have 
UDF support in your kernel.  Either that or your drive is toast.




I compiled the kernel about 6 months ago. It had all the necessary
modules built at that time and DVDs / CDs mounted or were burnt
without any problems. I haven't installed a new kernel since then.

I doubt the drive is toast. It is only a year old and (as mentioned)
works perfectly well for mounting CDs, burning CDs  or mounting a
burnt DVD. In my experience if an optical drive goes the whole thing
stops working.

I will restart from another partition (Ubuntu) just to make sure 
get back to you about that soon.

Craig


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Re: blank DVDs no recognized, other media OK

2006-08-29 Thread Lennart Sorensen
On Tue, Aug 29, 2006 at 10:05:06AM -0400, Matthias Julius wrote:
 Are you sure?  I thought they both use red lasers.

DVD is red, CD is infrared.

This is why DVD has more space on it.  The tracks are narrowe, the pits
shorter, and the focal depth much shorter.  A CD reflects off the other
side of the media, a DVD reflects off the center layer of the DVD (or
1/4 of the way down for the second layer of a dual layer DVD).

Older DVD players only had one laser and used lens tricks to read CDs,
but could really only read stamped CDs since the lens trick required a
lot of reflected light to read, so most CD-R disks and CD-RW disks were
unreadable by those players.  Most newer DVD players have dual lasers
just like DVD drives in computers always had.

The wavelengths used are:
CD: 785nm
DVD: 650nm
HD-DVD and BD: 405nm

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Len Sorensen


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Re: Re: blank DVDs no recognized, other media OK

2006-08-29 Thread Lennart Sorensen
On Wed, Aug 30, 2006 at 12:09:05AM +0900, Craig Hagerman wrote:
 I compiled the kernel about 6 months ago. It had all the necessary
 modules built at that time and DVDs / CDs mounted or were burnt
 without any problems. I haven't installed a new kernel since then.
 
 I doubt the drive is toast. It is only a year old and (as mentioned)
 works perfectly well for mounting CDs, burning CDs  or mounting a
 burnt DVD. In my experience if an optical drive goes the whole thing
 stops working.
 
 I will restart from another partition (Ubuntu) just to make sure 
 get back to you about that soon.

Actually the HAL used by gnome/kde on newer systems causes serious
problems for writing DVD/CD on a lot of systems because it keeps polling
the drive to check if there is a disk in there yet.  Any chance that is
screwing it up?  Look for something named vold or hald or something
similar.

Oh and you might have to be root to write with newer kernels, since they
filter low level commands to the drive, and maybe aren't letting through
some that are required.  A good test is to burn from the command line as
root just to make sure.  If that works you can go on to work out what is
blocking it.

--
Len Sorensen


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Re: Re: Re: blank DVDs no recognized, other media OK

2006-08-29 Thread Craig Hagerman

On 8/30/06, Lennart Sorensen [EMAIL PROTECTED] wrote:

Actually the HAL used by gnome/kde on newer systems causes serious
problems for writing DVD/CD on a lot of systems because it keeps polling
the drive to check if there is a disk in there yet.  Any chance that is
screwing it up?  Look for something named vold or hald or something
similar.



I checked that. There IS some hald processes running but what
exactly does this mean?

$ ps ax | grep hald
2870 ?Ss 0:00 /usr/sbin/hald
2871 ?S  0:00 hald-runner
2877 ?S  0:00 /usr/lib/hal/hald-addon-acpi
2886 ?S  0:00 /usr/lib/hal/hald-addon-keyboard
2894 ?S  0:02 /usr/lib/hal/hald-addon-storage


Oh and you might have to be root to write with newer kernels, since they
filter low level commands to the drive, and maybe aren't letting through
some that are required.


It IS a newer kernel. 2.6.16.14. I compiled it about 6 months ago and
it worked just fine from that time vis. CD/DVD tasks.

A good test is to burn from the command line as

root just to make sure.  If that works you can go on to work out what is
blocking it.



Already tried that. Tried growisofs as root from the command line.
Said there was no media present (there was).


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Re: blank DVDs no recognized, other media OK

2006-08-29 Thread Jo Shields

Craig Hagerman wrote:

On 8/30/06, Michael Langley [EMAIL PROTECTED] wrote:
If you can mount and read data DVD-Rs but not video DVD then you 
might not have UDF support in your kernel.  Either that or your drive 
is toast.





I compiled the kernel about 6 months ago. It had all the necessary
modules built at that time and DVDs / CDs mounted or were burnt
without any problems. I haven't installed a new kernel since then.

I doubt the drive is toast. It is only a year old and (as mentioned)
works perfectly well for mounting CDs, burning CDs  or mounting a
burnt DVD. In my experience if an optical drive goes the whole thing
stops working.



You're mistaken. I've never had an optical drive fail entirely - I've 
had DVD drives forget how to read DVDs, DVD drives forget how to read 
CDs, CD Writers which forget the existence of certain brands of blank 
media... And age isn't a factor.


Try borrowing a drive from someone else. I would be VERY surprised if 
it's not a hardware failure. Try booting a LiveCD from another drive, 
then burning using your writer, if you're certain it's a distribution 
problem - a LiveCD is a completely neutral setting that is highly 
unlikely to suffer from the same (software) problem, but will show the 
same (hardware) problem if relevant



I will restart from another partition (Ubuntu) just to make sure 
get back to you about that soon.

Craig





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Re: Re: Re: blank DVDs no recognized, other media OK

2006-08-29 Thread Lennart Sorensen
On Wed, Aug 30, 2006 at 12:20:46AM +0900, Craig Hagerman wrote:
 I checked that. There IS some hald processes running but what
 exactly does this mean?
 
 $ ps ax | grep hald
 2870 ?Ss 0:00 /usr/sbin/hald
 2871 ?S  0:00 hald-runner
 2877 ?S  0:00 /usr/lib/hal/hald-addon-acpi
 2886 ?S  0:00 /usr/lib/hal/hald-addon-keyboard
 2894 ?S  0:02 /usr/lib/hal/hald-addon-storage

hal is a hardware abstraction system for monitoring hotplug events of
devices, and auto mounting new devices, telling the user (if running
gnome or kde or something else hal/opendesktop aware) about the
insertion to let them decide what to do.  It has an annoying tendancy to
very frequently ask the cd/dvd drive if there is a disk in there to
mount uet, which causes problems for writing CD/DVD a lot of the time.
It could potentially cause problems for DVD movies if the drive needs to
be left alone to do CSS key lookups or something.

 It IS a newer kernel. 2.6.16.14. I compiled it about 6 months ago and
 it worked just fine from that time vis. CD/DVD tasks.

Well try stopping hald.  There is probably an init.d script you can call
to stop it.

 Already tried that. Tried growisofs as root from the command line.
 Said there was no media present (there was).

Try it again without hald running.  Worth a try after all.

--
Len Sorensen


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Re: Re: blank DVDs no recognized, other media OK

2006-08-29 Thread Craig Hagerman

On 8/30/06, Jo Shields [EMAIL PROTECTED] wrote:


You're mistaken. I've never had an optical drive fail entirely - I've
had DVD drives forget how to read DVDs, DVD drives forget how to read
CDs, CD Writers which forget the existence of certain brands of blank
media... And age isn't a factor.



I have only had problems with one drive before and it seemed to have
died completly but I am starting to think that you are right about
the drive failing.

I rebooted into Ubuntu, and then Windows. With both OS's the behaviour
was the same as with my Debian partition. I shut the machine down, and
pulled the cables out and re-seated them (just in case) but it is
still the same. So... my apologies for bothering the list with what
has been narrowed down to some kind of hardware problem. I don't have
a CD cleaner - I may buy one tomorrow and try that before buying a new
drive on the off chance that that helps. When I put a blank DVD in the
drive I can hear it reving up and the access head moving TRYING to
read it, and then giving up.

Thanks to everyone for your kind help.

Craig


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