Re: Bug#735097: empathy: Empathy 3.8 kfreebsd-amd64 can't open window conversation

2014-01-18 Thread Simon McVittie
On Fri, 17 Jan 2014 at 01:37:34 -0200, brunomaxi...@openmailbox.org wrote:
 Em 2014-01-15 13:20, Robert Millan escreveu:
 On 12/01/2014 19:21, Bruno Maximo e Melo wrote:
 I'm reporting this bug from Linux.

When reporting a bug from a different machine, please set the Version
pseudo-header to the right version, and attach or send the info collected
by reportbug --template empathy on the machine that has the bug.
Otherwise, we can't tell which versions of packages you have.

I've marked this as not found in version 3.4.2.3-2+deb7u1 and found
in version 3.8.4-3, based on you saying testing and Empathy 3.8.
If your empathy package is older than 3.8.4-3, please upgrade to the
current testing version before continuing.

Please send the output of reportbug --template empathy on the kfreebsd
testing machine, so we can see what its dependency versions are like.

 Empathy can't open window conversation in kfreebsd-amd64
 testing. Look this
 video:
 http://media.libreplanetbr.org/u/dharc/m/embathy-bug-kfreebsd-amd64/

That video doesn't seem to exist any more.

 When you run it from the command-line, do you see any error messages?
 
 This help?
 ** (empathy:2384): WARNING **: Couldn't register with accessibility
 bus: Did not receive a reply. Possible causes include: the remote
 application did not send a reply, the message bus security policy
 blocked the reply, the reply timeout expired, or the network
 connection was broken.

It would be useful to see the debug log from running it as:

EMPATHY_LOGFILE=empathy.log EMPATHY_DEBUG=all G_MESSAGES_DEBUG=all empathy

If it gets far enough into startup, this log file might contain personal
information (like your IM addresses or your friends' IM addresses) so please
look at it before sending, and replace anything you don't want to be public
with  or something.

After the warning message, does your shell go back to a shell prompt, or does
the empathy process continue to run?

If it goes back to a shell prompt, please try typing:

echo $?

and say what the output is. I'd expect either 0, 1 or something
greater than 128.

If it's greater than 128, it would be helpful if you could get a backtrace
using gdb. See https://wiki.debian.org/HowToGetABacktrace. The short
version is:

$ sudo apt-get install gdb empathy-dbg libglib2.0-0-dbg libgtk-3-0-dbg \
libclutter-1.0-dbg libc6-dbg
...
$ EMPATHY_LOGFILE=empathy.log EMPATHY_DEBUG=all G_MESSAGES_DEBUG=all \
gdb -batch -ex set logging on -ex run -ex 'thread apply bt full' \
-ex kill -ex quit /usr/bin/empathy

That should produce logfiles empathy.log and gdb.txt - please send
both.

Robert, thanks for looking at this. I expect this might be something
kFreeBSD-specific, so we'll probably need your help.

Thanks,
S


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Re: Bug#735097: empathy: Empathy 3.8 kfreebsd-amd64 can't open window conversation

2014-01-16 Thread brunomaximom

Em 2014-01-15 13:20, Robert Millan escreveu:

Hi,

On 12/01/2014 19:21, Bruno Maximo e Melo wrote:

Package: empathy
Version: 3.4.2.3-2+deb7u1
Severity: grave
Justification: renders package unusable

Dear Maintainer,
I'm reporting this bug from Linux.
Empathy can't open window conversation in kfreebsd-amd64 testing. Look 
this

video:
http://media.libreplanetbr.org/u/dharc/m/embathy-bug-kfreebsd-amd64/


When you run it from the command-line, do you see any error messages?


This help?
** (empathy:2384): WARNING **: Couldn't register with accessibility bus: 
Did not receive a reply. Possible causes include: the remote application 
did not send a reply, the message bus security policy blocked the reply, 
the reply timeout expired, or the network connection was broken.



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Re: Bug#735097: empathy: Empathy 3.8 kfreebsd-amd64 can't open window conversation

2014-01-15 Thread Robert Millan

Hi,

On 12/01/2014 19:21, Bruno Maximo e Melo wrote:
 Package: empathy
 Version: 3.4.2.3-2+deb7u1
 Severity: grave
 Justification: renders package unusable
 
 Dear Maintainer,
 I'm reporting this bug from Linux.
 Empathy can't open window conversation in kfreebsd-amd64 testing. Look this
 video:
 http://media.libreplanetbr.org/u/dharc/m/embathy-bug-kfreebsd-amd64/

When you run it from the command-line, do you see any error messages?

-- 
Robert Millan


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Bug#735097: empathy: Empathy 3.8 kfreebsd-amd64 can't open window conversation

2014-01-12 Thread Bruno Maximo e Melo
Package: empathy
Version: 3.4.2.3-2+deb7u1
Severity: grave
Justification: renders package unusable

Dear Maintainer,
I'm reporting this bug from Linux.
Empathy can't open window conversation in kfreebsd-amd64 testing. Look this
video:
http://media.libreplanetbr.org/u/dharc/m/embathy-bug-kfreebsd-amd64/



-- System Information:
Debian Release: 7.3
  APT prefers stable-updates
  APT policy: (500, 'stable-updates'), (500, 'stable')
Architecture: amd64 (x86_64)
Foreign Architectures: i386

Kernel: Linux 3.2.0-4-amd64 (SMP w/4 CPU cores)
Locale: LANG=pt_BR.UTF-8, LC_CTYPE=pt_BR.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash

Versions of packages empathy depends on:
ii  dbus-x11 1.6.8-1+deb7u1
ii  dconf-gsettings-backend [gsettings-backend]  0.12.1-3
ii  empathy-common   3.4.2.3-2+deb7u1
ii  geoclue  0.12.0-4
ii  gnome-icon-theme 3.4.0-2
ii  gsettings-desktop-schemas3.4.2-3
ii  libc62.13-38
ii  libcairo21.12.2-3
ii  libcanberra-gtk3-0   0.28-6
ii  libcanberra0 0.28-6
ii  libchamplain-0.12-0  0.12.3-1
ii  libchamplain-gtk-0.12-0  0.12.3-1
ii  libcheese-gtk21  3.4.2-2
ii  libclutter-1.0-0 1.10.8-2
ii  libclutter-gst-1.0-0 1.5.4-1+build0
ii  libclutter-gtk-1.0-0 1.2.0-2
ii  libcogl9 1.10.2-7
ii  libdbus-glib-1-2 0.100.2-1
ii  libebook-1.2-13  3.4.4-3
ii  libenchant1c2a   1.6.0-7
ii  libfarstream-0.1-0   0.1.2-1
ii  libfolks-telepathy25 0.6.9-1+b1
ii  libfolks25   0.6.9-1+b1
ii  libgcr-3-1   3.4.1-3
ii  libgdk-pixbuf2.0-0   2.26.1-1
ii  libgee2  0.6.4-2
ii  libgeoclue0  0.12.0-4
ii  libgeocode-glib0 0.99.0-1
ii  libglib2.0-0 2.33.12+really2.32.4-5
ii  libgnome-keyring03.4.1-1
ii  libgnutls26  2.12.20-7
ii  libgoa-1.0-0 3.4.2-2
ii  libgstreamer-plugins-base0.10-0  0.10.36-1.1
ii  libgstreamer0.10-0   0.10.36-1.2
ii  libgtk-3-0   3.4.2-7
ii  libgudev-1.0-0   175-7.2
ii  libmission-control-plugins0  1:5.12.3-1
ii  libnm-glib4  0.9.4.0-10
ii  libnotify4   0.7.5-1
ii  libpango1.0-01.30.0-1
ii  libpulse-mainloop-glib0  2.0-6.1
ii  libpulse02.0-6.1
ii  libsoup2.4-1 2.38.1-2
ii  libtelepathy-farstream2  0.4.0-3
ii  libtelepathy-glib0   0.18.2-2
ii  libtelepathy-logger2 0.4.0-1
ii  libwebkitgtk-3.0-0   1.8.1-3.4
ii  libx11-6 2:1.5.0-1+deb7u1
ii  libxml2  2.8.0+dfsg1-7+nmu2
ii  telepathy-logger 0.4.0-1
ii  telepathy-mission-control-5  1:5.12.3-1

Versions of packages empathy recommends:
ii  gvfs-backends1.12.3-4
ii  nautilus-sendto-empathy  3.4.2.3-2+deb7u1
ii  sound-theme-freedesktop  0.7.pristine-2
ii  telepathy-gabble 0.16.7-0+deb7u1
ii  telepathy-haze   0.6.0-1
ii  telepathy-salut  0.8.1-1

Versions of packages empathy suggests:
ii  telepathy-idle  0.1.11-2+deb7u1
ii  vino3.4.2-1+b1

Versions of packages empathy is related to:
ii  telepathy-gabble [telepathy-connection-manager]  0.16.7-0+deb7u1
ii  telepathy-haze [telepathy-connection-manager]0.6.0-1
ii  telepathy-idle [telepathy-connection-manager]0.1.11-2+deb7u1
ii  telepathy-rakia [telepathy-connection-manager]   0.7.4-1
ii  telepathy-salut [telepathy-connection-manager]   0.8.1-1

-- no debconf information


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