Bug#433790: reportbug-ng: Freezes when fetching bugreports
Package: reportbug-ng Version: 0.2007.07.18 Severity: grave Justification: renders package unusable When I enter the name of a package, Reportbug NG stays Fetching bugreports for package reportbug-ng, please wait forever and ever. I also tried with other packages, and the same. My network is behind a proxy, but previous versions of reportbug-ng used to work. -- System Information: Debian Release: lenny/sid APT prefers unstable APT policy: (900, 'unstable'), (300, 'experimental') Architecture: i386 (i686) Kernel: Linux 2.6.21-2-686 (SMP w/2 CPU cores) Locale: LANG=en_GB.UTF-8, LC_CTYPE=en_GB.UTF-8 (charmap=UTF-8) Shell: /bin/sh linked to /bin/bash Versions of packages reportbug-ng depends on: ii python2.4.4-6An interactive high-level object-o ii python-central0.5.14 register and build utility for Pyt ii python-qt33.17.2-1 Qt3 bindings for Python ii python-soappy 0.11.3-1.8 SOAP Support for Python (SOAP.py) ii xdg-utils 1.0.1-2Desktop integration utilities from reportbug-ng recommends no packages. -- no debconf information -- To UNSUBSCRIBE, email to [EMAIL PROTECTED] with a subject of unsubscribe. Trouble? Contact [EMAIL PROTECTED]
Bug#433790: reportbug-ng: Freezes when fetching bugreports
On 19.07.2007 14:59 schrieb David: When I enter the name of a package, Reportbug NG stays Fetching bugreports for package reportbug-ng, please wait forever and ever. I also tried with other packages, and the same. Please start rng in a console (xterm or something similar) with debug-output enabled: rng --loglevel=debug Then reproduce this bug and send me the console output. My network is behind a proxy, but previous versions of reportbug-ng used to work. There might be something wrong with the proxy-feature I've enabled a few versions ago. Is the http_proxy environment variable set accordingly? Please paste the output of echo $http_proxy You can anonymize the IP or the domainname if you want, but I need the exact output format, especially every occurrence of slashes or other non alphabetical characters. You should also try to start rng with the http_proxy variable temporary unset: http_proxy='' rng and tell me if this works for you. Cheers, Bastian -- Bastian Venthur http://venthur.de Debian Developer venthur at debian org -- To UNSUBSCRIBE, email to [EMAIL PROTECTED] with a subject of unsubscribe. Trouble? Contact [EMAIL PROTECTED]
Bug#433790: reportbug-ng: Freezes when fetching bugreports
Please start rng in a console (xterm or something similar) with debug-output enabled: rng --loglevel=debug Then reproduce this bug and send me the console output. $ rng --loglevel=debug root INFO Logger initialized with level debug. MainWindow INFO Logger initialized. MainWindow DEBUGneg: [], pos: [u'r'] MainWindow DEBUGneg: [], pos: [u're'] MainWindow DEBUGneg: [], pos: [u'rep'] MainWindow DEBUGneg: [], pos: [u'repo'] MainWindow DEBUGneg: [], pos: [u'repor'] MainWindow DEBUGneg: [], pos: [u'report'] MainWindow DEBUGneg: [], pos: [u'reportb'] MainWindow DEBUGneg: [], pos: [u'reportbu'] MainWindow DEBUGneg: [], pos: [u'reportbug'] MainWindow DEBUGneg: [], pos: [u'reportbug-'] MainWindow DEBUGneg: [], pos: [u'reportbug-n'] MainWindow DEBUGneg: [], pos: [u'reportbug-ng'] MainWindow DEBUGneg: [], pos: [] Unhandled exception in thread started by bound method MyMainWindow.loadAllBugSummaries of ui.MyMainWindow.MyMainWindow object at 0xb64a3a2c Traceback (most recent call last): File /usr/share/reportbug-ng/ui/MyMainWindow.py, line 181, in loadAllBugSummaries bugs = DebianBTS.getBugsByQuery(query) File /usr/share/reportbug-ng/lib/DebianBTS.py, line 67, in getBugsByQuery l = __soapGetBugsByQuery(query) File /usr/share/reportbug-ng/lib/DebianBTS.py, line 181, in __soapGetBugsByQuery return __soapGetStatus(__soapGetBugs(*__translate_query(query))) File /usr/share/reportbug-ng/lib/DebianBTS.py, line 206, in __soapGetBugs return soapServer.get_bugs(*query) File /var/lib/python-support/python2.4/SOAPpy/Client.py, line 421, in __call__ return self.__r_call(*args, **kw) File /var/lib/python-support/python2.4/SOAPpy/Client.py, line 443, in __r_call self.__hd, self.__ma) File /var/lib/python-support/python2.4/SOAPpy/Client.py, line 345, in __call config = self.config) File /var/lib/python-support/python2.4/SOAPpy/Client.py, line 249, in call raise HTTPError(code, msg) SOAPpy.Errors.HTTPError: HTTPError 302 Moved Temporarily MainWindow DEBUGCloseEvent triggered. There might be something wrong with the proxy-feature I've enabled a few versions ago. Is the http_proxy environment variable set accordingly? Please paste the output of echo $http_proxy It is correct: $ echo $http_proxy http://wwwcache..**.**:80**/ You should also try to start rng with the http_proxy variable temporary unset: http_proxy='' rng and tell me if this works for you. No, it doesn't work By the way, if you allow me to abuse, two wishes (basically, two capabilities of reportbug missing in reportbug-ng): a) Remind what critical, grave, etc means anytime we report a bug. b) Allow to send directly through an SMTP, and from the email address we type, without an email application (very useful if we use a gmail account) Cheers, David
Bug#433790: reportbug-ng: Freezes when fetching bugreports
severity 433790 important stop Thanks for you additional information. I downgrade the bug to important since it has a major effect on the usability of a package, without rendering it completely unusable to everyone.. In this case only users behind a http-proxy are affected. David wrote: $ rng --loglevel=debug Unhandled exception in thread started by bound method MyMainWindow.loadAllBugSummaries of ui.MyMainWindow.MyMainWindow object at 0xb64a3a2c in call raise HTTPError(code, msg) SOAPpy.Errors.HTTPError: HTTPError 302 Moved Temporarily This looks strange, maybe rng isn't the problem, but your proxy? It looks like rng is able to send the SOAP request via the proxy but receives this 302 Error as answer. You said that rng worked before for you? Was it before I added proxy support or after? If it was after I initially added proxy support, than I strongly assume that your proxy is the problem, since I haven't touched the http-proxy code afterwards anymore. Cheers, Bastian -- Bastian Venthur http://venthur.de Debian Developer venthur at debian org -- To UNSUBSCRIBE, email to [EMAIL PROTECTED] with a subject of unsubscribe. Trouble? Contact [EMAIL PROTECTED]
Bug#433790: reportbug-ng: Freezes when fetching bugreports
tags 433790 pending stop I discovered the problem and will upload as soon as possible. Thanks for your the report and the information you provided! Cheers, Bastian -- Bastian Venthur http://venthur.de Debian Developer venthur at debian org -- To UNSUBSCRIBE, email to [EMAIL PROTECTED] with a subject of unsubscribe. Trouble? Contact [EMAIL PROTECTED]
