Bug#530600: Lexmark printer tray selection problem - Optra T series

2011-06-14 Thread Didier Raboud
tags 530600 + moreinfo
thanks

Le mardi, 26 mai 2009 11.01:41, Ruediger Oberhage a écrit :
> Package: foomatic-db
> Version: 20080211-2
> 
> Severity: minor
> 
> Hello,
> 
> I'd like to report a problem with tray selection for Lexmark Optra T
> series laserprinters, experienced on a 614, 616, and 640 model, most
> probably resulting from the fact, that they're all descedants of the
> Optra T 610 'base-file' selection.
> 
> (…)
> 
> The problem is, that the (input) tray selection isn't correctly
> executed, when printing!

Hi Ruediger, and thanks for your bugreport, 

as this bug is now somehow aged and you haven't gotten any answer so far, 
would it be possible for you to simply confirm (or even better: report that it 
got magically fixed in the meantime!) that it is still affecting your printing 
experience on Debian ?

Thanks in advance, cheers,

-- 
OdyX


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Bug#530600: Lexmark printer tray selection problem - Optra T series

2011-06-16 Thread Ruediger Oberhage
Hello Didier,

> tags 530600 + moreinfo
> thanks
>
> Le mardi, 26 mai 2009 11.01:41, Ruediger Oberhage a A(crit :
> > Package: foomatic-db
> > Version: 20080211-2
> >
> > Severity: minor
> >
> > Hello,
> >
> > I'd like to report a problem with tray selection for Lexmark
> > Optra T series laserprinters, experienced on a 614, 616, and 640
> > model, most probably resulting from the fact, that they're all
> > descedants of the Optra T 610 'base-file' selection.
> > [...]

> Hi Ruediger, and thanks for your bugreport,
>
> as this bug is now somehow aged and you haven't gotten any answer
> so far,  would it be possible for you to simply confirm (or even
> better: report that it  got magically fixed in the meantime!) that
> it is still affecting your printing experience on Debian ?

thanks for caring about the problem. Yes, so  far nobody has reacted
to the report, and yes, the problem does still exist, no magical
fixing or auto-healing.

On the contrary, when installing Debian "Squeeze" on our systems. I
added printers ot the type Lexmark T 650 (they dropped the 'Optra',
but these are direct descendants of the Optra T Series) to it. They
show the exact same (erroneous) behaviour.

To summarize: We have (Lexmark) printers with two trays in addition
to the manual/multipurpose one. Tray1 set as default. Selecting
'nothing'/default, 'Tray1', or 'Tray2' all print from actual tray one
(Tray1). To get paper from tray two (Tray2) you have to select
'Tray3'.

My guess is an 'off by one'-error: Default and 'Tray1' select the
default tray, 'Tray2' actually selects tray one, 'Tray3' selects
tray two etc.

It would be nice to get this fixed. I'm willing to provide further
information, should there be any questions left, and to test a fixed
definition/ppd-file.

Greetings,
 Ruediger
--
Dr. H.-R. Oberhage
Mail: Univ. Duisburg-Essen  E-Mail: oberh...@uni-duisburg-essen.de
  Fakultaet fuer Physik ruedi...@theo.physik.uni-duisburg-essen.de
  Campus Duisburg, MG 464
  Lotharstrasse 1   Phone:  {+49|0} 203 / 379-4736
  47057 Duisburg, Germany   FAX:{+49|0} 203 / 379-4732



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Bug#530600: Lexmark printer tray selection problem - Optra T series

2011-06-16 Thread Till Kamppeter
Ruediger, can you attach the PPD files for the print queues with the bad 
behavior? The files are /etc/cups/ppd/.ppd. Please attach 
the PPDs to your answer as separate uncompressed files. Thanks.


   Till



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Bug#530600: Lexmark printer tray selection problem - Optra T series

2011-06-16 Thread Till Kamppeter
I have updated the upstream BZR repository of foomatic-db and the 
OpenPrinting web site now replacing all the tray names in the 
manufacturer-independent "InputSlot" options by names without tray 
numbers. The tray numbering can differ from manufacturer to manufacturer.


Ruediger has sent me the PPDs I asked for in private and they were all 
for the Foomatic/Postscript driver, which means that they are generic 
PostScript PPDs generated from the Foomatic XML files and not 
manufacturer-supplied PPDs.


The new tray names will appear in the next foomatic-db package. For the 
time being use either PPD files supplied by Lexmark (highly recommended, 
in the openprinting-ppds package or on the OpenPrinting web site) or the 
PPD files of the "Postscript" driver entry on the OpenPrinting web site.


   Till



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Bug#530600: Lexmark printer tray selection problem - Optra T series

2011-06-17 Thread Ruediger Oberhage
Hello,

since I sent the last e-mail only to Till and forgot to include
Didier as well as the list, here it is again. My apologies.


Hello Till,

> Ruediger, can you attach the PPD files for the print queues with
> the bad behavior? The files are /etc/cups/ppd/.ppd.
> Please attach the PPDs to your answer as separate uncompressed
> files. Thanks.

yes of course, here they are:

LM_OPTRAT616.ppd
stands for Debian/Lenny with identical files for models
OPTRAT614/616/630

LM_OPTRAT614.ppd
stands for Debian/Squeeze with identical files for models
OPTRAT614/630

LM_T650_RS.ppd
stands for Debian/Squeeze and Lexmark model T650

All Lexmark's are of type DTN (meaning duplex printing,
second tray and network connection).

Hope it helps,
Ruediger


LM_OPTRAT616.ppd
Description: Binary data


LM_OPTRAT614.ppd
Description: Binary data


LM_T650_RS.ppd
Description: Binary data


Bug#530600: Lexmark printer tray selection problem - Optra T series

2009-05-26 Thread Ruediger Oberhage
Package: foomatic-db
Version: 20080211-2

Severity: minor

Hello,

I'd like to report a problem with tray selection for Lexmark Optra T
series laserprinters, experienced on a 614, 616, and 640 model, most
probably resulting from the fact, that they're all descedants of the
Optra T 610 'base-file' selection.

We are on Debian 5.0 (Lenny, with proposed-updates), but the problem
existed previously, too, and might not be version specific. It's just
that people get more annoyed, when things are getting better, about
the nuissances.

The problem is, that the (input) tray selection isn't correctly
executed, when printing! Our observation:
'Default' selects tray 1 (which is default, here), as do selecting
'tray 1' and(!) 'tray 2'.
When selecting 'tray 3', paper comes in from 'tray 2'.

We don't have printers with more trays, so I can't test the
hypothesis, but it seems like an 'off by one' error, where a value
'too small' (as for 'default' or 'tray 1') doesn't do any harm -
except for not being the 'correct' one; but you would have to confirm
that.

When I can be of any help, please e-mail this to me.

Thanks for you fine work in keeping open source software competitive.

Best regards,
 Ruediger Oberhage



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