Bug#535791: [Pkg-samba-maint] Bug#535791: winbind: failed to get user and group list from Samba PDC

2009-07-07 Thread Christian Perrier
Quoting Joel Franco (joel.fra...@gmail.com):

 I recognize that i made a bug report like a support request. Sorry. If
 i be in your place, i guess that i will be bored too. :(
 
 But, unless the Please, what should i do?, do it do not appears a
 bug report?


Given the complexity of software such as samba, not necessarily. It is
quite likely that your problem is related to changes in samba
behaviour, that may require checking the documentation or reviewing
your server's settings.

 
 Yes, i have read documentation in howtos, i have looked at the server
 logs, but i do not have read the samba upstream mailing list.
 
 However, i do not understand when i should talk to debian samba bug
 report and when i should do it to the upstream. I have seen in debian
 bug report several cases from reports that IMHO should go to the
 upstream. There is a documentation explaing that?

Not really. Only common sense prevails. Particularly in the case of
complex software such as Samba, OpenLDAP and similar projects, the
Debian maintainers mostly focus on issues related to packaging and
following upstream evolutions and changes.

So, we're very far from having the technical possibility and overall
availability to try reproducing issues faced by users of this
software.at least we have this with much less deep knowledge of
the software itself than upstream developers.

You're right: there are issues that were reported (and some that still
are in the BTS) that would more pertain to upstream direct
interaction, or user to user advices andn support. Indeed, most
pending issues in the BTS fall in that category...and the fact that we
have a few that are really old clearly shows that such bug reporting
way is not always the right method.

Which is, of course, really different from sayingg hey, please don't
report bugs to Debian...what I'm more saying is please report bugs
when you think that Debian maintainers are able to fix them or report
them correctly, with precise-enough information.





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Bug#535791: [Pkg-samba-maint] Bug#535791: winbind: failed to get user and group list from Samba PDC

2009-07-07 Thread atencion

Stop sending me emails i am not subbscribed




- Original Message - 
From: Christian Perrier bubu...@debian.org

To: Joel Franco joel.fra...@gmail.com
Cc: 535...@bugs.debian.org
Sent: Tuesday, July 07, 2009 1:32 PM
Subject: Bug#535791: [Pkg-samba-maint] Bug#535791: winbind: failed to get 
user and group list from Samba PDC






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Bug#535791: [Pkg-samba-maint] Bug#535791: winbind: failed to get user and group list from Samba PDC

2009-07-07 Thread Joel Franco
Christian,

Thank you by your explaination about the correct way of report bugs.

I agree that, to my specific case, samba debian team is not the better
way to solve it.

Regards,

-- 
|
|Joel Franco Guzmán .''`.
| powered by Debian Linux  : :' :
|  aprenda na Wikipedia  `. `' 
|`- 

On 09 Ter 07 Jul 18:32, Christian Perrier wrote:
Quoting Joel Franco (joel.fra...@gmail.com):

 I recognize that i made a bug report like a support request. Sorry. If
 i be in your place, i guess that i will be bored too. :(
 
 But, unless the Please, what should i do?, do it do not appears a
 bug report?


Given the complexity of software such as samba, not necessarily. It is
quite likely that your problem is related to changes in samba
behaviour, that may require checking the documentation or reviewing
your server's settings.

 
 Yes, i have read documentation in howtos, i have looked at the server
 logs, but i do not have read the samba upstream mailing list.
 
 However, i do not understand when i should talk to debian samba bug
 report and when i should do it to the upstream. I have seen in debian
 bug report several cases from reports that IMHO should go to the
 upstream. There is a documentation explaing that?

Not really. Only common sense prevails. Particularly in the case of
complex software such as Samba, OpenLDAP and similar projects, the
Debian maintainers mostly focus on issues related to packaging and
following upstream evolutions and changes.

So, we're very far from having the technical possibility and overall
availability to try reproducing issues faced by users of this
software.at least we have this with much less deep knowledge of
the software itself than upstream developers.

You're right: there are issues that were reported (and some that still
are in the BTS) that would more pertain to upstream direct
interaction, or user to user advices andn support. Indeed, most
pending issues in the BTS fall in that category...and the fact that we
have a few that are really old clearly shows that such bug reporting
way is not always the right method.

Which is, of course, really different from sayingg hey, please don't
report bugs to Debian...what I'm more saying is please report bugs
when you think that Debian maintainers are able to fix them or report
them correctly, with precise-enough information.








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Bug#535791: [Pkg-samba-maint] Bug#535791: winbind: failed to get user and group list from Samba PDC

2009-07-07 Thread Christian Perrier
Quoting atencion (atencionalclie...@stilegno.com):
 Stop sending me emails i am not subbscribed
 
 
 
 
 - Original Message - From: Christian Perrier
 bubu...@debian.org
 To: Joel Franco joel.fra...@gmail.com
 Cc: 535...@bugs.debian.org
 Sent: Tuesday, July 07, 2009 1:32 PM
 Subject: Bug#535791: [Pkg-samba-maint] Bug#535791: winbind: failed
 to get user and group list from Samba PDC

Sorry but you are, probably, in some way.

Either you're subscribed to Debian PTS for sambaor you're
subscribed to something else, but these mails do not come to you by
magic.

Please investigate this on your side. I will certainly not do it myself.

-- 




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Bug#535791: [Pkg-samba-maint] Bug#535791: winbind: failed to get user and group list from Samba PDC

2009-07-06 Thread Christian Perrier
tags 535791 wontfix
thanks

Quoting Joel Franco (joel.fra...@gmail.com):
 Package: winbind
 Version: 2:3.2.5-4lenny6
 Severity: important
 
 
 After the net rpc join successfuly established to the Samba PDC (net rpc 
 testjoin ok), the following commands fail:

.../...


 
 The samba version in the PDC Server is exactly the samba that of this server.
 
 Please, what should i do?


Get in touch with upstream mailing lists, look into the server's logs,
look into the client logs, read documentation about samba, etc?

I'm really sorry to say this but you come in touch with the package
maintainers in Debian  just as if we were a support center, which we
are definitely not (we're having enough hard times maintaining the
package...we can't do user support).

Sorry for being quite harsh, but that's about the 3rd ou 4th such bug
report in a week.




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Bug#535791: [Pkg-samba-maint] Bug#535791: winbind: failed to get user and group list from Samba PDC

2009-07-06 Thread Joel Franco
On 09 Seg 06 Jul 06:38, Christian Perrier wrote:
tags 535791 wontfix
thanks

Quoting Joel Franco (joel.fra...@gmail.com):
 Package: winbind
 Version: 2:3.2.5-4lenny6
 Severity: important
 
 
 After the net rpc join successfuly established to the Samba PDC (net rpc 
 testjoin ok), the following commands fail:

.../...


 
 The samba version in the PDC Server is exactly the samba that of this server.
 
 Please, what should i do?


Get in touch with upstream mailing lists, look into the server's logs,
look into the client logs, read documentation about samba, etc?

I'm really sorry to say this but you come in touch with the package
maintainers in Debian  just as if we were a support center, which we
are definitely not (we're having enough hard times maintaining the
package...we can't do user support).

Sorry for being quite harsh, but that's about the 3rd ou 4th such bug
report in a week.



Hi Christian,

I recognize that i made a bug report like a support request. Sorry. If
i be in your place, i guess that i will be bored too. :(

But, unless the Please, what should i do?, do it do not appears a
bug report?

Yes, i have read documentation in howtos, i have looked at the server
logs, but i do not have read the samba upstream mailing list.

However, i do not understand when i should talk to debian samba bug
report and when i should do it to the upstream. I have seen in debian
bug report several cases from reports that IMHO should go to the
upstream. There is a documentation explaing that?

Regards and thank you by explaining the cause of your harsh :)

-- 
|
|Joel Franco Guzmán .''`.
| powered by Debian Linux  : :' :
|  aprenda na Wikipedia  `. `' 
|`- 




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