Bug#594275: openoffice.org: Exported PDFs can't be printed from Windows computers

2010-08-27 Thread Rene Engelhard
retitle 594275 PDFs exported with damaged xref table - printing from Acrobat 8 
impossible
forwarded 594275 https://bugzilla.novell.com/show_bug.cgi?id=615812
tag 594275 + confirmed
thanks

Hi,

On Thu, Aug 26, 2010 at 07:16:40AM -0400, Gary Dale wrote:
 The text I typed into reportbug is what you are complaining about.  
 Reportbug doesn't appear to wrap text. Perhaps you should file a bug  
 report about it?  :)

It's not reportbugs job to format text you enter in a mail properly.

 Attached are files demonstrating the problem. Apparently it only affects  
 documents that use footnotes -which a lot of mine do.

Aha. Important info. From your test.pdf (as well as one I created in
the same style as yours):

r...@frodo:~/Dokumente$ evince test.pdf 
Error: PDF file is damaged - attempting to reconstruct xref table...

But I *can* print it from evince, so why can't the reference implementation
Acrobat do what evince can?

Grüße/Regards,

René
-- 
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Bug#594275: openoffice.org: Exported PDFs can't be printed from Windows computers

2010-08-27 Thread Rene Engelhard
retitle 594275 PDFs exported with damaged xref table - printing from Acrobat 
Reader impossible
thanks

On Fri, Aug 27, 2010 at 06:37:28PM +0200, Rene Engelhard wrote:
 retitle 594275 PDFs exported with damaged xref table - printing from Acrobat 
 8 impossible

Actually, Acrobat Reader 9 fails too...

Grüße/Regards,

René



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Bug#594275: openoffice.org: Exported PDFs can't be printed from Windows computers

2010-08-27 Thread Gary Dale

On 27/08/10 12:37 PM, Rene Engelhard wrote:

retitle 594275 PDFs exported with damaged xref table - printing from Acrobat 8 
impossible
forwarded 594275 https://bugzilla.novell.com/show_bug.cgi?id=615812
tag 594275 + confirmed
thanks

Hi,

On Thu, Aug 26, 2010 at 07:16:40AM -0400, Gary Dale wrote:
   

The text I typed into reportbug is what you are complaining about.
Reportbug doesn't appear to wrap text. Perhaps you should file a bug
report about it?  :)
 

It's not reportbugs job to format text you enter in a mail properly.

   

Attached are files demonstrating the problem. Apparently it only affects
documents that use footnotes -which a lot of mine do.
 

Aha. Important info. From your test.pdf (as well as one I created in
the same style as yours):

r...@frodo:~/Dokumente$ evince test.pdf
Error: PDF file is damaged - attempting to reconstruct xref table...

But I *can* print it from evince, so why can't the reference implementation
Acrobat do what evince can?

Grüße/Regards,

René
   
A good question. Unfortunately, the people using Windows can't fix 
Acrobat Reader and don't have many alternatives. Of course, it's also 
somewhat unreasonable to expect software to handle damaged files 
properly. Either way, the problem needs to be fixed at the source - the 
OOo PDF export function.


I just tested the document using the Windows version of OOo (3.2.1 - 
build 9502) and it worked. I'm can't imagine why the Windows version 
would handle footnotes differently - unless this is a new problem since 
build 9502.





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Bug#594275: openoffice.org: Exported PDFs can't be printed from Windows computers

2010-08-27 Thread Rene Engelhard
[ please quote properly in mails, especially no fullquote with text
below, thanks ]

Hi,

On Fri, Aug 27, 2010 at 01:22:13PM -0400, Gary Dale wrote:
 A good question. Unfortunately, the people using Windows can't fix  
 Acrobat Reader and don't have many alternatives. Of course, it's also  

True.

 somewhat unreasonable to expect software to handle damaged files  
 properly. Either way, the problem needs to be fixed at the source - the  

Actually, it should be the other way round. It of course depends on how
hard they are damaged, but hey, if evince can handle it...

 OOo PDF export function.

Yes. I didn't say something contrary to that.
I even marked the bug as forwarded to where it's supposed to be handled.

 I just tested the document using the Windows version of OOo (3.2.1 -  
 build 9502) and it worked. I'm can't imagine why the Windows version  
 would handle footnotes differently - unless this is a new problem since  
 build 9502.

Actually, it's a bug in all distros but not in the original OOo, so of
course the Windows version works (for some values of work)

Grüße/Regards,

René
-- 
 .''`.  René Engelhard -- Debian GNU/Linux Developer
 : :' : http://www.debian.org | http://people.debian.org/~rene/
 `. `'  r...@debian.org | GnuPG-Key ID: D03E3E70
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Bug#594275: openoffice.org: Exported PDFs can't be printed from Windows computers

2010-08-26 Thread Gary Dale

On 25/08/10 04:45 PM, Rene Engelhard wrote:

tag 594275 + moreinfo
tag 594275 + unreproducible
thanks

[ you really should wrap your lines after a sensible
amount. Like 72 chars ]
   

That's what I got when I ran reportbug.



Hi,

On Wed, Aug 25, 2010 at 12:22:42AM -0400, Gary Dale wrote:
   

Documents that I export as PDF files can be opened by Adobe Acrobat Reader running on Windows but 
they cannot be printed. When I, and several other people who complained of this problem to me, try 
to print, the print dialog comes up, I can select print and the printing appears to start but after 
a few seconds I get an error message saying The document can not be printed. Clicking 
OK brings up another error message There were no pages selected to print.
 

Works for me for a PDF I just exported out of OOo. Did you check any
extra options? Especially in the Security tab which controls
whether printing is allowed etc?
   
I just did a fresh install of Squeeze and got the same result. The 
security controls are greyed out unless you set a password - which I 
never do. The printing security is set to high resolution. The other 
security seetings also are set to the most permissive (although they are 
all greyed out).


The other tabs don't seem to have anything unusual.
General: range: all, jpeg, 300dpi, export bookmarks
Initial view: page only, default, default
User Interface: display document title, use transition effects (greyed), 
all bookmark levels

Links: default mode


   

This occurs whether I select certain pages or the entire document. It appears 
to occur on all PDF files I create with OpenOffice.org.
 

Not here. Tried with 1:3.2.1-6 on amd64.

Grüße/Regards,

René
   

OpenOffice.org 3.2.1
OOO320m19 (Build:9505)
ooo-build 3.2.1.4, Debian package 1:3.2.1-5

According to Aptitude, this seems to be the latest Squeeze build.
Note this only occurs when printing from Windows. I have tested it on 
Windows XP and received the same complaint from people running Windows 
Vista and 7. All are using Adobe Acrobat Reader 9.





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Bug#594275: openoffice.org: Exported PDFs can't be printed from Windows computers

2010-08-26 Thread Rene Engelhard
Hi,

On Thu, Aug 26, 2010 at 06:24:42AM -0400, Gary Dale wrote:
 That's what I got when I ran reportbug.

Wrong. The text you typed in is loo long (Documents that I ...).
I didn't speak of reportbugs ouput.

 OpenOffice.org 3.2.1
 OOO320m19 (Build:9505)
 ooo-build 3.2.1.4, Debian package 1:3.2.1-5

And? You already had that in the reportbug-generated info.
Yes, I tried with 3.2.1-6, but that one is a must-have for squeeze
anyway (and doesn't have changes affecting the PDF export functionality
in any case anyways)

 According to Aptitude, this seems to be the latest Squeeze build.

Did I say anything against that? No.

 Note this only occurs when printing from Windows. I have tested it on  
 Windows XP and received the same complaint from people running Windows  
 Vista and 7. All are using Adobe Acrobat Reader 9.

I tested with uptodate Windows 7 and uptodate Acrobat Reader.

Grüße/Regards,

René
-- 
 .''`.  René Engelhard -- Debian GNU/Linux Developer
 : :' : http://www.debian.org | http://people.debian.org/~rene/
 `. `'  r...@debian.org | GnuPG-Key ID: D03E3E70
   `-   Fingerprint: E12D EA46 7506 70CF A960 801D 0AA0 4571 D03E 3E70



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Bug#594275: openoffice.org: Exported PDFs can't be printed from Windows computers

2010-08-26 Thread Gary Dale

On 26/08/10 06:33 AM, Rene Engelhard wrote:

Hi,

On Thu, Aug 26, 2010 at 06:24:42AM -0400, Gary Dale wrote:
   

That's what I got when I ran reportbug.
 

Wrong. The text you typed in is loo long (Documents that I ...).
I didn't speak of reportbugs ouput.
   
The text I typed into reportbug is what you are complaining about. 
Reportbug doesn't appear to wrap text. Perhaps you should file a bug 
report about it?  :)


As a rule, I don't enter hard newlines because that is usually 
interpreted as ending a paragraph.


   

OpenOffice.org 3.2.1
OOO320m19 (Build:9505)
ooo-build 3.2.1.4, Debian package 1:3.2.1-5
 

And? You already had that in the reportbug-generated info.
Yes, I tried with 3.2.1-6, but that one is a must-have for squeeze
anyway (and doesn't have changes affecting the PDF export functionality
in any case anyways)

   

According to Aptitude, this seems to be the latest Squeeze build.
 

Did I say anything against that? No.

   

Note this only occurs when printing from Windows. I have tested it on
Windows XP and received the same complaint from people running Windows
Vista and 7. All are using Adobe Acrobat Reader 9.
 

I tested with uptodate Windows 7 and uptodate Acrobat Reader.

   
Attached are files demonstrating the problem. Apparently it only affects 
documents that use footnotes -which a lot of mine do.




Grüße/Regards,

René
   




test.odt
Description: application/vnd.oasis.opendocument.text


test.pdf
Description: Adobe PDF document


Bug#594275: openoffice.org: Exported PDFs can't be printed from Windows computers

2010-08-25 Thread Rene Engelhard
tag 594275 + moreinfo
tag 594275 + unreproducible
thanks

[ you really should wrap your lines after a sensible
amount. Like 72 chars ]

Hi,

On Wed, Aug 25, 2010 at 12:22:42AM -0400, Gary Dale wrote:
 Documents that I export as PDF files can be opened by Adobe Acrobat Reader 
 running on Windows but they cannot be printed. When I, and several other 
 people who complained of this problem to me, try to print, the print dialog 
 comes up, I can select print and the printing appears to start but after a 
 few seconds I get an error message saying The document can not be printed. 
 Clicking OK brings up another error message There were no pages selected to 
 print.

Works for me for a PDF I just exported out of OOo. Did you check any
extra options? Especially in the Security tab which controls
whether printing is allowed etc?

 This occurs whether I select certain pages or the entire document. It appears 
 to occur on all PDF files I create with OpenOffice.org.

Not here. Tried with 1:3.2.1-6 on amd64.

Grüße/Regards,

René
-- 
 .''`.  René Engelhard -- Debian GNU/Linux Developer
 : :' : http://www.debian.org | http://people.debian.org/~rene/
 `. `'  r...@debian.org | GnuPG-Key ID: D03E3E70
   `-   Fingerprint: E12D EA46 7506 70CF A960 801D 0AA0 4571 D03E 3E70



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Bug#594275: openoffice.org: Exported PDFs can't be printed from Windows computers

2010-08-24 Thread Gary Dale
Package: openoffice.org
Version: 1:3.2.1-5
Severity: normal

Documents that I export as PDF files can be opened by Adobe Acrobat Reader 
running on Windows but they cannot be printed. When I, and several other people 
who complained of this problem to me, try to print, the print dialog comes up, 
I can select print and the printing appears to start but after a few seconds I 
get an error message saying The document can not be printed. Clicking OK 
brings up another error message There were no pages selected to print.

This occurs whether I select certain pages or the entire document. It appears 
to occur on all PDF files I create with OpenOffice.org.


-- System Information:
Debian Release: squeeze/sid
  APT prefers testing
  APT policy: (500, 'testing')
Architecture: amd64 (x86_64)

Kernel: Linux 2.6.32-5-amd64 (SMP w/4 CPU cores)
Locale: LANG=en_CA.UTF-8, LC_CTYPE=en_CA.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash

Versions of packages openoffice.org depends on:
ii  liblucene2-java  2.9.2+ds1-1 Full-text search engine library fo
ii  openoffice.org-base  1:3.2.1-5   office productivity suite -- datab
ii  openoffice.org-calc  1:3.2.1-5   office productivity suite -- sprea
ii  openoffice.org-core  1:3.2.1-5   office productivity suite -- arch-
ii  openoffice.org-draw  1:3.2.1-5   office productivity suite -- drawi
ii  openoffice.org-filter-mobile 1:3.2.1-5   office productivity suite -- mobil
ii  openoffice.org-impress   1:3.2.1-5   office productivity suite -- prese
ii  openoffice.org-java-common   1:3.2.1-5   office productivity suite -- arch-
ii  openoffice.org-math  1:3.2.1-5   office productivity suite -- equat
ii  openoffice.org-officebean1:3.2.1-5   office productivity suite -- Java 
ii  openoffice.org-report-builde 1:3.2.1-5   OpenOffice.org extension for build
ii  openoffice.org-writer1:3.2.1-5   office productivity suite -- word 
ii  ttf-dejavu   2.31-1  Metapackage to pull in ttf-dejavu-
ii  ttf-sil-gentium-basic1.1-2   smart Unicode font families (Basic

Versions of packages openoffice.org recommends:
ii  openoffice.org-filter- 1:3.2.1-5 office productivity suite -- legac
ii  ttf-liberation 1.05.2.20091019-4 Fonts with the same metrics as Tim

Versions of packages openoffice.org suggests:
ii  cups-bsd   1.4.4-2   Common UNIX Printing System(tm) - 
ii  default-jre [java5-runtime 1.6-38Standard Java or Java compatible R
ii  gcj-4.4-jre [java5-runtime 4.4.4-6   Java runtime environment using GIJ
ii  gcj-jre [java5-runtime]4:4.4.4-2 Java runtime environment using GIJ
pn  gstreamer0.10-ffmpeg   none(no description available)
pn  gstreamer0.10-plugins-bad  none(no description available)
pn  gstreamer0.10-plugins-base none(no description available)
pn  gstreamer0.10-plugins-good none(no description available)
pn  gstreamer0.10-plugins-ugly none(no description available)
pn  hunspell-dictionarynone(no description available)
ii  icedove3.0.6-1   mail/news client with RSS and inte
ii  iceweasel  3.5.11-1  Web browser based on Firefox
ii  imagemagick8:6.6.0.4-2.2 image manipulation programs
ii  libgl1-mesa-glx [libgl1]   7.7.1-4   A free implementation of the OpenG
ii  libldap-2.4-2  2.4.17-2.1OpenLDAP libraries
ii  libpaper-utils 1.1.24library for handling paper charact
ii  libsane1.0.21-3  API library for scanners
ii  libxrender11:0.9.6-1 X Rendering Extension client libra
ii  menu   2.1.43generates programs menu for all me
ii  myspell-en-us [myspell-dic 1:3.2.1-2 English_american dictionary for my
pn  openclipart-openoffice.org none(no description available)
ii  openjdk-6-jre [java5-runti 6b18-1.8-1OpenJDK Java runtime, using Hotspo
pn  openoffice.org-gnome | ope none(no description available)
ii  openoffice.org-help-en-us  1:3.2.1-5 office productivity suite -- Engli
pn  openoffice.org-hyphenation none(no description available)
pn  openoffice.org-l10n-3.2none(no description available)
ii  openoffice.org-thesaurus-e 1:3.2.1-2 English Thesaurus for OpenOffice.o
pn  pstoedit   none(no description available)
pn  unixodbc   none(no description available)

Versions of packages openoffice.org-core depends on:
ii  fontconfig  2.8.0-2.1generic font configuration library
ii  libc6   2.11.2-2 Embedded GNU C Library: Shared lib
ii  libcairo2   1.8.10-4 The Cairo 2D vector graphics libra
ii  libcurl3-gnutls 7.21.0-1 Multi-protocol file transfer libra
ii  libdb4.84.8.26-1 Berkeley v4.8 Database Libraries [
ii  libexpat1