Bug#619007: otrs2: fails to install
On 2012-03-30 18:22, Patrick Matthäi wrote: > Doesn't piuparts setup the database? Postgres gets installed and is running. If there is a database-unreachable problem the RebuildConfig.pl script could be a bit more verbose (= not silent) about this. Andreas -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmas...@lists.debian.org
Bug#619007: otrs2: fails to install
On 2012-03-30 17:32, Andreas Beckmann wrote: > On 2012-03-30 18:22, Patrick Matthäi wrote: >> Doesn't piuparts setup the database? > > Postgres gets installed and is running. Got it: the squeeze version defaults to mysql, the wheezy version to postgresql. I'm now installing both before testing otrs and this seems to work. > If there is a database-unreachable problem the RebuildConfig.pl script > could be a bit more verbose (= not silent) about this. An error message output by RebuildConfig.pl would have helped ... Andreas -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmas...@lists.debian.org
Bug#619007: otrs2: fails to install
Am 20.03.2011 13:34, schrieb Holger Levsen: > Package: otrs2 > Version: 2.4.9+dfsg1-4 > Severity: serious > User: debian...@lists.debian.org > Usertags: piuparts piuparts.d.o > > Hi, > Hmm what's wrong with calling: invoke-rc.d apache2 force-reload in postinst? > during a test with piuparts I noticed your package failed to install. As per > definition of the release team this makes the package too buggy for a > release, thus the severity. > > From the attached log (scroll to the bottom...): > > Setting up otrs2 (2.4.9+dfsg1-4) ... > dbconfig-common: writing config to /etc/dbconfig-common/otrs2.conf > > Creating config file /etc/dbconfig-common/otrs2.conf with new version > > Creating config file /etc/otrs/database.pm with new version > warning: database package not installed? > warning: database package not installed? > sanity check failed for createuser. > error encountered creating user: > No pgsql createuser to execute. (have you installed postgresql-client? > dbconfig-common: otrs2 configure: noninteractive fail. > dbconfig-common: otrs2 configure: ignoring errors from here forwards > populating database via sql... done. > dbconfig-common: flushing administrative password > > Creating config file /etc/otrs/Kernel/Config.pm with new version > > Creating config file /etc/otrs/Kernel/Config/GenericAgent.pm with new > version > > Creating config file /etc/otrs/maintenance.html with new version > > Creating config file /etc/otrs/cron with new version > > Creating config file /etc/otrs/fetchmailrc with new version > > Creating config file /etc/apache2/conf.d/otrs2 with new version > Module perl already enabled > Enabling module rewrite. > Run '/etc/init.d/apache2 restart' to activate new configuration! > invoke-rc.d: policy-rc.d denied execution of force-reload. > dpkg: error processing otrs2 (--configure): >subprocess installed post-installation script returned error exit status 2 > configured to not write apport reports > Errors were encountered while processing: >otrs2 > E: Sub-process /usr/bin/dpkg returned an error code (1) > > > cheers, > Holger -- /* Mit freundlichem Gruß / With kind regards, Patrick Matthäi GNU/Linux Debian Developer E-Mail: pmatth...@debian.org patr...@linux-dev.org Comment: Always if we think we are right, we were maybe wrong. */ signature.asc Description: OpenPGP digital signature
Bug#619007: otrs2: fails to install
On Dienstag, 22. März 2011, Patrick Matthäi wrote: > Hmm what's wrong with calling: > invoke-rc.d apache2 force-reload > in postinst? || true if you use -e :-) signature.asc Description: This is a digitally signed message part.
Bug#619007: Fwd: Re: Bug#619007: otrs2: fails to install
The BTS ate my comments, but it processed the commands ... Andreas Original Message Subject: Re: Bug#619007: otrs2: fails to install Date: Fri, 23 Mar 2012 10:23:27 +0100 From: Andreas Beckmann To: 619...@bugs.debian.org, cont...@bugs.debian.org reopen 619007 found 619007 2.4.9+dfsg1-3+squeeze1 fixed 619007 2.4.9+dfsg1-5 tag 619007 squeeze retitle 619007 otrs2: fails to install - otrs.RebuildConfig.pl fails thanks On Wednesday, 23. March 2011 00:01:34 Holger Levsen wrote: > On Dienstag, 22. März 2011, Patrick Matthäi wrote: > > Hmm what's wrong with calling: > > invoke-rc.d apache2 force-reload > > in postinst? > > > || true Thats a bogus fix that was done in 2.4.9+dfsg1-5. invoke-rc.d does not produce that error, it just produced the last line of output before the error. Therefore that || true should be removed again (if it's still there). Running the postinst script (from the version currently in stable) with set -x reveals: ... + setup_apache + [ -e /etc/otrs/apache2-httpd.include.conf -a ! -e /etc/apache2/conf.d/otrs2 ] + ucf --three-way --debconf-ok /usr/share/otrs/scripts/apache2-httpd-new.include.conf /etc/apache2/conf.d/otrs2 + [ -f /etc/apache2/mods-available/perl.load ] + a2enmod perl Module perl already enabled + a2enmod rewrite Module rewrite already enabled + db_stop + echo STOP + invoke-rc.d apache2 force-reload invoke-rc.d: policy-rc.d denied execution of force-reload. + setup_ZZZ + [ ! -f /var/lib/otrs/Config/ZZZAuto.pm ] + [ -f /etc/otrs/database.pm ] + /usr/share/otrs/bin/otrs.RebuildConfig.pl dpkg: error processing otrs2 (--configure): subprocess installed post-installation script returned error exit status 2 Errors were encountered while processing: otrs2 So it's otrs.RebuildConfig.pl that fails (silently). I'm reopening the bug for squeeze (-3+s1), keeping the old fixed version (-5, which is probably incorrect but I don't want to bisect it) as the problem is fixed in the versions in wheezy+sid. Andreas -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmas...@lists.debian.org
Bug#619007: Fwd: Re: Bug#619007: otrs2: fails to install
Am 30.03.2012 17:19, schrieb Andreas Beckmann: The BTS ate my comments, but it processed the commands ... Andreas Original Message Subject: Re: Bug#619007: otrs2: fails to install Date: Fri, 23 Mar 2012 10:23:27 +0100 From: Andreas Beckmann To: 619...@bugs.debian.org, cont...@bugs.debian.org reopen 619007 found 619007 2.4.9+dfsg1-3+squeeze1 fixed 619007 2.4.9+dfsg1-5 tag 619007 squeeze retitle 619007 otrs2: fails to install - otrs.RebuildConfig.pl fails thanks On Wednesday, 23. March 2011 00:01:34 Holger Levsen wrote: On Dienstag, 22. März 2011, Patrick Matthäi wrote: Hmm what's wrong with calling: invoke-rc.d apache2 force-reload in postinst? || true Thats a bogus fix that was done in 2.4.9+dfsg1-5. invoke-rc.d does not produce that error, it just produced the last line of output before the error. Therefore that || true should be removed again (if it's still there). Running the postinst script (from the version currently in stable) with set -x reveals: ... + setup_apache + [ -e /etc/otrs/apache2-httpd.include.conf -a ! -e /etc/apache2/conf.d/otrs2 ] + ucf --three-way --debconf-ok /usr/share/otrs/scripts/apache2-httpd-new.include.conf /etc/apache2/conf.d/otrs2 + [ -f /etc/apache2/mods-available/perl.load ] + a2enmod perl Module perl already enabled + a2enmod rewrite Module rewrite already enabled + db_stop + echo STOP + invoke-rc.d apache2 force-reload invoke-rc.d: policy-rc.d denied execution of force-reload. + setup_ZZZ + [ ! -f /var/lib/otrs/Config/ZZZAuto.pm ] + [ -f /etc/otrs/database.pm ] + /usr/share/otrs/bin/otrs.RebuildConfig.pl dpkg: error processing otrs2 (--configure): subprocess installed post-installation script returned error exit status 2 Errors were encountered while processing: otrs2 So it's otrs.RebuildConfig.pl that fails (silently). Doesn't piuparts setup the database? -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmas...@lists.debian.org
