Bug#629155: update

2011-06-04 Thread Olivier Bitsch
Hi,

Thanks for your reply.

Please find bellow all steps I made :
* dmesg or syslog doesn't provide anything usefull (nothing) when I run the
scanimage command.
* My system as the latest kernel, I've also tried kernel 2.6.38 from debian
backports.
* I've updated my HP computer with the latest BIOS version : about this,
just after the update, I was able to scan, but scanner detection was very
slow (about 30 seconds until the scanner starts, normaly it starts
immediately). But strange now, it's not working anymore.
* Since BIOS update, debug scanimage give a error obtaining child
information: Inappropriate ioctl for device.
* I've tried of course other usb port.
* I've connected USB hard drive, USB keyboard and USB UPS, and all is
working fine.

If this can help you, I can give you an access on the computer on SSH (with
a live CD and or Debian installed from scratch).

Thanks

Olivier.


Bug#629155: update

2011-06-04 Thread Julien BLACHE
Olivier Bitsch olivier.bit...@gmail.com wrote:

Hi,

 * dmesg or syslog doesn't provide anything usefull (nothing) when I run the
 scanimage command.

Can you send the full dmesg (/var/log/dmesg, gzipped!) or even
/var/log/messages (gzipped too!)?

If need be, you can send them privately.

JB.

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Bug#629155: update

2011-06-04 Thread Julien BLACHE
retitle 629155 USB issues with AMD chipsets
reassign 629155 linux-2.6 2.6.32-34squeeze1
thanks

Olivier Bitsch olivier.bit...@gmail.com wrote:

Hi,

 Please find bellow all steps I made :
 * dmesg or syslog doesn't provide anything usefull (nothing) when I run the
 scanimage command.
 * My system as the latest kernel, I've also tried kernel 2.6.38 from debian
 backports.
[...]

Given:
 - the scanner works fine on another hardware setup with the same
   software setup;
 - the logs don't show anything of note;
 - the failures are weird, to say the least;
 - AMD USB controllers are shi^Wquirky as hell;

Chances are high that this is a driver issue.

Reassigning to linux-2.6 for a deeper look into the USB-driver-side of
things.

Thanks,

JB.

-- 
 Julien BLACHE - Debian  GNU/Linux Developer - jbla...@debian.org 
 
 Public key available on http://www.jblache.org - KeyID: F5D6 5169 
 GPG Fingerprint : 935A 79F1 C8B3 3521 FD62 7CC7 CD61 4FD7 F5D6 5169 



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