Bug#698060: all better
Brian, OdyX-- Thanks for your help, the printer got better. Sadly, I don't know exactly what changed, so I can't document what fixed the problem. One thing that may have poked things into success is I pm-suspend my machine every night. That may have disturbed some software package in the right direction. I'll contend that there is still a problem here, the printer should have self installed. In the span of 3 days I installed wheezy (printer didn't work), installed squeeze (printer worked), installed wheezy (printer didn't work). I do know the "waiting for printer to become available" was resolved when I power cycled the printer. I'd unplugged/replugged the USB cable and didn't see anything show up in dmesg. I also plugged into a different USB port and didn't see that in dmesg either. I'm guessing the printer got into some oddball state. I suspect this "waiting" problem is separate from the self installation problem. Regardless, I appreciate the help and direction. If you find yourself in Fort Collins, Colorado, the first beer is on me. --mark -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmas...@lists.debian.org
Bug#698060: not sure
Brian, OdyY-- I should start with saying I'm a hardware guy working in the areas of DSP and VLSI. Software higher than system calls and library functions just confuses me, massively parallel hardware is fun. I miss the days of `cat file > /dev/lp`. It looks like bug https://www.cups.org/str.php?L4177 is awfully similar to what I'm seeing. > First select "Add Printer" and either authenticate or go back and try > "Find New Printers" I tried this again and the stupid printer showed up. How about that. I have no idea what got poked but something changed. The printer did show up as paused, and once I resumed it, I got a new and interesting status: "Waiting for printer to become available." When I google that string, I'm finding lots of people with variations of printers that seen by the kernel but not cups. I'll keep poking around seeing what I can do here. It's still not printing but progress is happening. --mark -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmas...@lists.debian.org
Bug#698060:
Hi mark, Le lundi, 14 janvier 2013 06.12:06, mark anderson a écrit : > Not that I know what I'm doing, but I installed it anyway and tried > the localhost:631 thing but didn't see any difference. Please run "cupsctl --debug-logging" to enable debug logging and then provide the output of "lpinfo -v" and a copy of the /var/log/cups/error_log file Cheers, OdyX [0] Shamelessly copied verbatim from https://www.cups.org/str.php?L4177 -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmas...@lists.debian.org
Bug#698060:
On Sun 13 Jan 2013 at 22:12:06 -0700, mark anderson wrote: > Brian-- > > The command: > > $ dpkg -l | grep "system-config-printer-udev" > > does in fact return nothing. > > A quick look in aptitude shows that the package does exist but is not > installed. > > Not that I know what I'm doing, but I installed it anyway and tried > the localhost:631 thing but didn't see any difference. > > Thanks for the suggestion. I wasn't suggesting you use system-config-printer-udev, but if you did have it on the system it would automatically set up a print queue. Which would mean CUPS would have no new printers to find. Anyway, I get the same as you do, so it is not your printer at fault. When CUPS says "No printers found" I reckon it does not mean "printers have been looked for but haven't been found". It is more like "You haven't authenticated, so I'm not bothering even to look". First select "Add Printer" and either authenticate or go back and try "Find New Printers". Regards, Brian. -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmas...@lists.debian.org
Bug#698060:
Brian-- The command: $ dpkg -l | grep "system-config-printer-udev" does in fact return nothing. A quick look in aptitude shows that the package does exist but is not installed. Not that I know what I'm doing, but I installed it anyway and tried the localhost:631 thing but didn't see any difference. Thanks for the suggestion. --mark -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmas...@lists.debian.org
Bug#698060: more output
On Sun 13 Jan 2013 at 14:52:51 -0700, mark anderson wrote: > OdyX-- > > I figured it was specific to my printer, anything else would have been > seen by a lot of people. Just a thought: is the output of dpkg -l | grep "system-config-printer-udev" empty or not? Regards, Brian. -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmas...@lists.debian.org
Bug#698060: more output
OdyX-- I figured it was specific to my printer, anything else would have been seen by a lot of people. Thanks again. --mark # /usr/lib/cups/backend/usb DEBUG: list_devices DEBUG: libusb_get_device_list=7 DEBUG2: Printer found with device ID: MFG:Brother;CMD:PJL,HBP;MDL:HL-2040 series;CLS:PRINTER; Device URI: usb://Brother/HL-2040%20series?serial=M5J406566 direct usb://Brother/HL-2040%20series?serial=M5J406566 "Brother HL-2040 series" "Brother HL-2040 series" "MFG:Brother;CMD:PJL,HBP;MDL:HL-2040 series;CLS:PRINTER;" "" -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmas...@lists.debian.org
Bug#698060: HL-2040 more info
Hi mark, I just tested, I can successfully detect and setup my HP printer over USB here: it's therefor not a universal problem and will likely stay "important". Le dimanche, 13 janvier 2013 19.03:01, mark anderson a écrit : > OdyX-- > > Thanks for your very quick response. > $ /bin/ls -al /usr/lib/cups/backend > … > -r-xr--r-- 2 root root 30096 Dec 30 08:10 usb > > $ /bin/ls -al /usr/lib/cups/backend-available/ > … > -r-xr--r-- 2 root root 30096 Dec 30 08:10 usb Sounds sane enough. Can you now run # /usr/lib/cups/backend/usb as root and paste the result in the bugreport? Thanks in advance, cheers, OdyX -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmas...@lists.debian.org
Bug#698060: HL-2040 more info
OdyX-- Thanks for your very quick response. --mark $ /bin/ls -al /usr/lib/cups/backend total 528 drwxr-xr-x 2 root root 4096 Jan 12 14:59 . drwxr-xr-x 10 root root 4096 Jan 12 14:42 .. -rwxr-xr-x 1 root root 7250 Jul 5 2012 beh -rwxr--r-- 3 root root 17808 Dec 30 08:10 dnssd -rwxr-xr-x 1 root root 18068 Jun 24 2012 hp -rwxr-xr-x 1 root root 9303 Jun 24 2012 hpfax -rwxr--r-- 5 root root 62932 Dec 30 08:10 http -rwxr--r-- 5 root root 62932 Dec 30 08:10 https -rwxr--r-- 5 root root 62932 Dec 30 08:10 ipp -rwxr--r-- 5 root root 62932 Dec 30 08:10 ipps -rwxr--r-- 2 root root 38352 Dec 30 08:10 lpd -rwxr--r-- 3 root root 17808 Dec 30 08:10 mdns -rwxr-xr-x 1 root root 17936 Nov 22 14:02 parallel -rwxr-xr-x 1 root root 13812 Nov 22 14:02 serial lrwxrwxrwx 1 root root21 Aug 5 09:03 smb -> ../../../bin/smbspool -r-xr-xr-x 2 root root 26004 Dec 30 08:10 snmp -r-xr-xr-x 2 root root 30160 Dec 30 08:10 socket -r-xr--r-- 2 root root 30096 Dec 30 08:10 usb $ /bin/ls -al /usr/lib/cups/backend-available/ total 276 drwxr-xr-x 2 root root 4096 Jan 12 14:42 . drwxr-xr-x 10 root root 4096 Jan 12 14:42 .. -rwxr--r-- 3 root root 17808 Dec 30 08:10 dnssd lrwxrwxrwx 1 root root 3 Dec 30 08:09 http -> ipp lrwxrwxrwx 1 root root 3 Dec 30 08:09 https -> ipp -rwxr--r-- 5 root root 62932 Dec 30 08:10 ipp -rwxr--r-- 1 root root 46548 Dec 30 08:10 ipp14 lrwxrwxrwx 1 root root 3 Dec 30 08:09 ipps -> ipp -rwxr--r-- 2 root root 38352 Dec 30 08:10 lpd -r-xr-xr-x 2 root root 26004 Dec 30 08:10 snmp -r-xr-xr-x 2 root root 30160 Dec 30 08:10 socket -r-xr--r-- 2 root root 30096 Dec 30 08:10 usb -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmas...@lists.debian.org
Bug#698060: cups fails to recognize brother HL-2040 usb printer
Control: severity -1 important Control: tags -1 +moreinfo Hi Mark, and thanks for your bugreport! Le dimanche, 13 janvier 2013 17.54:35, mark anderson a écrit : > I did a complete wipe and install with Wheezy and cups doesn't recognize > nor auto-install my Brother HL-2040. I did a complete wipe and install > with Squeeze and it worked great (although it configured as a HL-2060). > > I hope that wasn't confusing, the printer auto configures under Squeeze > but not Wheezy. Wheezy/cups never sees the printer. Can you send to the bug the result of the following commands ? $ ls -la /usr/lib/cups/backend /usr/lib/cups/backend-available/ Thanks in advance, cheers, OdyX -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmas...@lists.debian.org
Bug#698060: cups fails to recognize brother HL-2040 usb printer
Package: cups Version: 1.5.3-2.12 Severity: normal Dear Maintainer, I did a complete wipe and install with Wheezy and cups doesn't recognize nor auto-install my Brother HL-2040. I did a complete wipe and install with Squeeze and it worked great (although it configured as a HL-2060). I hope that wasn't confusing, the printer auto configures under Squeeze but not Wheezy. Wheezy/cups never sees the printer. Under Wheezy, when I go to http://localhost:631/admin and click on "Find New Printer" it responds with "No printers found". The command "lsusb" reports: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 002: ID 04f9:0028 Brother Industries, Ltd Printer Bus 005 Device 002: ID 046d:c52f Logitech, Inc. Wireless Mouse M305 This is exactly the same for both Squeeze and Wheezy installations. Under Wheezy, the command "lsmod | grep lp" reports: lp 12797 0 usblp 17115 0 drm_kms_helper 22699 1 radeon drm 134220 4 drm_kms_helper,ttm,radeon parport31254 3 parport_pc,lp,ppdev i2c_core 19116 5 i2c_algo_bit,i2c_i801,drm,drm_kms_helper,radeon usbcore 104503 5 ehci_hcd,uhci_hcd,usbhid,usblp For comparison, under Squeeze "lsmod | grep lp" reports: lp 5570 0 usblp 7899 0 drm_kms_helper 18569 1 radeon drm 112621 4 radeon,ttm,drm_kms_helper parport22554 3 ppdev,lp,parport_pc i2c_core 12803 5 radeon,drm_kms_helper,i2c_i801,drm,i2c_algo_bit usbcore99426 5 usblp,usbhid,uhci_hcd,ehci_hcd When the printer was configured under Squeeze, http://localhost:631/admin -> Manage Printers -> HL-2040 reports: Description:Brother HL-2040 series Location: carpe Driver: Brother HL-2060 Foomatic/hpijs-pcl5e (recommended) (grayscale, 2-sided printing) Connection: usb://Brother/HL-2040%20series Defaults: job-sheets=none, none media=na_letter_8.5x11in sides=one-sided Any help would be greatly appreciated. Many thanks. --mark -- System Information: Debian Release: 7.0 APT prefers testing APT policy: (500, 'testing') Architecture: i386 (i686) Kernel: Linux 3.2.0-4-686-pae (SMP w/2 CPU cores) Locale: LANG=C, LC_CTYPE=C (charmap=ANSI_X3.4-1968) Shell: /bin/sh linked to /bin/dash Versions of packages cups depends on: ii adduser3.113+nmu3 ii bc 1.06.95-2 ii cups-client1.5.3-2.12 ii cups-common1.5.3-2.12 ii cups-filters 1.0.18-2.1 ii cups-ppdc 1.5.3-2.12 ii debconf [debconf-2.0] 1.5.49 ii dpkg 1.16.9 ii ghostscript9.05~dfsg-6.3 ii libavahi-client3 0.6.31-1 ii libavahi-common3 0.6.31-1 ii libc-bin 2.13-37 ii libc6 2.13-37 ii libcups2 1.5.3-2.12 ii libcupscgi11.5.3-2.12 ii libcupsimage2 1.5.3-2.12 ii libcupsmime1 1.5.3-2.12 ii libcupsppdc1 1.5.3-2.12 ii libdbus-1-31.6.8-1 ii libgcc11:4.7.2-4 ii libgnutls262.12.20-2 ii libgssapi-krb5-2 1.10.1+dfsg-3 ii libkrb5-3 1.10.1+dfsg-3 ii libldap-2.4-2 2.4.31-1 ii libpam0g 1.1.3-7.1 ii libpaper1 1.1.24+nmu2 ii libslp11.2.1-9 ii libstdc++6 4.7.2-4 ii libusb-1.0-0 2:1.0.11-1 ii lsb-base 4.1+Debian8 ii poppler-utils 0.18.4-4 ii procps 1:3.3.3-2 ii ssl-cert 1.0.32 Versions of packages cups recommends: ii avahi-daemon 0.6.31-1 ii colord 0.1.21-1 ii foomatic-filters 4.0.17-1 ii ghostscript-cups 9.05~dfsg-6.3 ii printer-driver-gutenprint 5.2.9-1 Versions of packages cups suggests: ii cups-bsd 1.5.3-2.12 pn cups-pdf ii foomatic-db-compressed-ppds [foomatic-db] 20120523-1 ii hplip 3.12.6-3 ii printer-driver-hpcups 3.12.6-3 ii smbclient 2:3.6.6-3 ii udev 175-7 -- debconf information: cupsys/raw-print: true cupsys/backend: ipp, lpd, socket, usb, snmp, dnssd -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmas...@lists.debian.org
