Bug#712824: pdftops writes file that crashes gv

2013-06-20 Thread Pino Toscano
tag 712824 + moreinfo
thanks

Hi,

(Please send the message to the bug report, not to me directly. I read 
bug report emails, and it is generally better to keep conversation about 
public bug details in bug reports themselves.)

Alle giovedì 20 giugno 2013, Attila Mate ha scritto:
> Dear Pino Toscano,  Thu Jun 20 05:42:35 PM EDT 2013
> > Please attach to this bug report the PDF document you try to
> > convert using pdftops.
> 
> I am sorry I discarded the PDF document. In any case, it was
> not the kind of document I would be able to publicly share.
> However, if and when I run across with a PDF document causing
> a similar problem, I will include that.
>Please let me know how important it is for you that I find
> such a document. If it is important, I will be on the lookout
> to find one; normally, I would not do this, since I am trying
> to avoid computer crashes, and using pdf2ps instead of pdftops
> appears safe.

Yes, a test document is basically a must in cases like this of "this 
document does not render correctly" or "exporting this document produces 
a broken output" or "opening this document crashes the viewer" or 
similar.
Without a test document you have basically no way to get more 
information about the problem (whether it is there, which component is 
buggy, whether eventually newer versions fix it, etc).

Unfortunately this bug is of no use without a test document reproducing 
_exactly_ the problem reported in the opening message of this bug 
report.

>Unfortunately, this may not help you in resolving the
> problem. Perhaps going to a later version of poppler
> may resolve the problem in any case.

Perhaps. But without a document it is just a blind guess.

-- 
Pino Toscano


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Bug#712824: pdftops writes file that crashes gv

2013-06-20 Thread Pino Toscano
Hi,

Alle giovedì 20 giugno 2013, Attila Mate ha scritto:
>I ran reportbug with the correct package name on Bug #712824
> I reported yesterday with the wrong package name. Please see the
> information generated below.

Please attach to this bug report the PDF document you try to convert 
using pdftops.

Thanks,
-- 
Pino Toscano


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Bug#712824: pdftops writes file that crashes gv

2013-06-20 Thread Attila Mate
Package: poppler-utils
Version: 0.18.4-6
Followup-For: Bug #712824

..
Dear Maintainer,
   I ran reportbug with the correct package name on Bug #712824
I reported yesterday with the wrong package name. Please see the
information generated below.
..


-- System Information:
Debian Release: 7.1
  APT prefers stable
  APT policy: (500, 'stable')
Architecture: amd64 (x86_64)

Kernel: Linux 3.2.0-4-amd64 (SMP w/4 CPU cores)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash

Versions of packages poppler-utils depends on:
ii  libc6 2.13-38
ii  libcairo2 1.12.2-3
ii  libfreetype6  2.4.9-1.1
ii  liblcms1  1.19.dfsg-1.2
ii  libpoppler19  0.18.4-6
ii  libstdc++64.7.2-5

Versions of packages poppler-utils recommends:
ii  ghostscript  9.05~dfsg-6.3

poppler-utils suggests no packages.

-- no debconf information


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Bug#712824: pdftops writes file that crashes gv

2013-06-19 Thread Andrei POPESCU
Control: reassign -1 poppler-utils
Control: severity -1 normal

On Mi, 19 iun 13, 17:14:30, Attila Mate wrote:
> Package: pdftops
> Version: poppler-utils
> Severity: critical

Dear Attila,

I've just reassigned your bug to the correct package. Please follow-up 
with the information generated by

reportbug poppler-utils

Kind regards,
Andrei
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Bug#712824: pdftops writes file that crashes gv

2013-06-19 Thread Attila Mate
Package: pdftops
Version: poppler-utils
Severity: critical
Justification: breaks unrelated software

.
Dear Maintainer,
   When using xpdf to view a certain file, my computer
froze, and it needed to be restarted (by pressing the
reset button). I filed Bug#710291 about xpdf. After
restarting the computer, I used pdftops to convert
the file to PostScript; when I viewed the PostScript
file with gv (ghostview), the computer again froze.
Again restarting the computer with the reset button,
I converted the pdf file to PostScript using pdf2ps.
This time I have no problem viewing the PostScript
file (so far).
   The difference is that pdf2ps relies on Ghostscript,
and not on poppler. In fact, the third line of the
PostScript file converted by pdf2ps was

%%Creator: GPL Ghostscript 905 (ps2write)

while the second line of the Postscipt file produced
by pdftops was

%Produced by poppler pdftops version: 0.18.4 (http://poppler.freedesktop.org)

Please also note that the latest "stable" release of
poppler is 0.22.5.
   When I filed Bug#710291, I rated its severity as normal,
though now I think I should have rated it as critical. The
problem is that when my computer crashes, my stock trading
program (Think or Swim) becomes unusable until I restore
its "workspace" from backup. Think or Swim is totally unrelated
to xpdf and pdftops; this is why I think the bug should be
rated critical.
   Finally, using xpdf to view a pdf file instead of first
converting the file to PostScript has advantages (gv cannot
search for text in the file, while xpdf can).
.

-- System Information:
Debian Release: 7.1
  APT prefers stable
  APT policy: (500, 'stable')
Architecture: amd64 (x86_64)

Kernel: Linux 3.2.0-4-amd64 (SMP w/4 CPU cores)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash


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