Bug#872572: ring: Account status "Not Registered"

2018-04-19 Thread Alexandre Viau
Hello,

As said by Petter Reinholdtsen, "Not Registered" is due to the fact that
Ring cannot connect to the DHT to "register" your account.

This isn't a bug, but due to your current connectivity.

If you can reproduce this in a non-locked-down network, feel free to
comment on this bug again.

Until then, I will close this bug.

Cheers,

-- 
Alexandre Viau
av...@debian.org



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Bug#872572: ring: Account status "Not Registered"

2018-01-11 Thread Petter Reinholdtsen
I am not the maintainer, but hope my contribution can move this issue further
anyway. :)

[Guilherme Abreu]
> For reasons unknown to me, the status of my account is described as "Not
> Registered" under "Settings -> Accounts". When it is listed as such, it fails
> to generate a PIN code that enables it to be used on more than one device. I
> know that because, briefly, my account was reported as being listed. And I 
> then
> seized the opportunity to generate the PIN code and connect it with my mobile
> device. That is no longer the case, hence, I would like to recover that
> functionality.

I see the same when I am connected to a network where some IP traffic out is 
blocked.
Could it be that there are network firewall rules in place blocking your 
traffic?
Does it work when you are in a different network environment?

One think that made Skype popular and useful, back in the days when Skype was
peer-to-peer and end-to-end encrypted, was its ability to automatically work
despite various network blockings.  As far as I can tell, Ring do not have the
ability to automatically break free of the locked down networks, and thus have
less utility than Skype of old. :)
-- 
Happy hacking
Petter Reinholdtsen



Bug#872572: ring: Account status "Not Registered"

2017-08-18 Thread paine
Package: ring
Version: 20170803.2.5fcfe3f~dfsg1-1~bpo9+1
Severity: important

Dear Maintainer,

For reasons unknown to me, the status of my account is described as "Not
Registered" under "Settings -> Accounts". When it is listed as such, it fails
to generate a PIN code that enables it to be used on more than one device. I
know that because, briefly, my account was reported as being listed. And I then
seized the opportunity to generate the PIN code and connect it with my mobile
device. That is no longer the case, hence, I would like to recover that
functionality.

I'll be at your disposal, if you ever need specific logs and more information.
Thanks for your time.



-- System Information:
Debian Release: 9.1
  APT prefers stable
  APT policy: (500, 'stable')
Architecture: amd64 (x86_64)
Foreign Architectures: i386

Kernel: Linux 4.9.0-3-amd64 (SMP w/4 CPU cores)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8), 
LANGUAGE=en_US.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Init: systemd (via /run/systemd/system)

Versions of packages ring depends on:
ii  dconf-gsettings-backend [gsettings-backe  0.26.0-2+b1
ii  libappindicator3-10.4.92-4
ii  libatk1.0-0   2.22.0-1
ii  libc6 2.24-11+deb9u1
ii  libcairo-gobject2 1.14.8-1
ii  libcairo2 1.14.8-1
ii  libclutter-1.0-0  1.26.0+dfsg-3
ii  libclutter-gtk-1.0-0  1.8.2-2
ii  libcogl-pango20   1.22.2-2
ii  libcogl-path201.22.2-2
ii  libcogl20 1.22.2-2
ii  libdbus-1-3   1.10.18-1
ii  libdbus-glib-1-2  0.108-2
ii  libdbusmenu-glib4 12.10.2-2
ii  libdrm2   2.4.74-1
ii  libebackend-1.2-103.22.7-1
ii  libebook-1.2-16   3.22.7-1
ii  libebook-contacts-1.2-2   3.22.7-1
ii  libedata-book-1.2-25  3.22.7-1
ii  libedataserver-1.2-22 3.22.7-1
ii  libegl1-mesa [libegl1-x11]13.0.6-1+b2
ii  libgbm1   13.0.6-1+b2
ii  libgcc1   1:6.3.0-18
ii  libgdk-pixbuf2.0-02.36.5-2
ii  libglib2.0-0  2.50.3-2
ii  libgtk-3-03.22.11-1
ii  libjavascriptcoregtk-4.0-18   2.16.3-2
ii  libjson-glib-1.0-01.2.6-1
ii  libnm-glib4   1.6.2-3
ii  libnm-util2   1.6.2-3
ii  libnotify40.7.7-2
ii  libpango-1.0-01.40.5-1
ii  libpangocairo-1.0-0   1.40.5-1
ii  libqrencode3  3.4.4-1+b2
ii  libqt5core5a  5.7.1+dfsg-3+b1
ii  libqt5dbus5   5.7.1+dfsg-3+b1
ii  libsecret-1-0 0.18.5-3.1
ii  libsoup2.4-1  2.56.0-2+deb9u1
ii  libstdc++66.3.0-18
ii  libwayland-client01.12.0-1
ii  libwayland-cursor01.12.0-1
ii  libwayland-egl1-mesa [libwayland-egl1]13.0.6-1+b2
ii  libwayland-server01.12.0-1
ii  libwebkit2gtk-4.0-37  2.16.3-2
ii  libx11-6  2:1.6.4-3
ii  libxcomposite11:0.4.4-2
ii  libxdamage1   1:1.1.4-2+b3
ii  libxext6  2:1.3.3-1+b2
ii  libxfixes31:5.0.3-1
ii  libxi62:1.7.9-1
ii  libxkbcommon0 0.7.1-1
ii  libxml2   2.9.4+dfsg1-2.2
ii  libxrandr22:1.5.1-1
ii  ring-daemon   20170803.2.5fcfe3f~dfsg1-1~bpo9+1

ring recommends no packages.

ring suggests no packages.

-- no debconf information