Bug#910024: thunderbird: Thunderbird useless after unkonwn automatic upgrades
Package: thunderbird Version: 1:60.0-3~deb9u1 Severity: important Dear Maintainer, When I started Thunderbird this morning, after the weekend, several issues have appeared: - Icons for forwarding/responding/etc are no longer there. - Choosing from the right mouse botton menu to answer an email opens a new window to answer the email, but no text from the original email is copied for referencing. - Also the list of emails from the email to respond are not shown, nor the subject with the usual Re: in front. - Attached files are not shown at the bottom of the messages in the inbox, or anywhere in the window opened for the writing of a new email. I have updated the packages and restarted the computer to exclude any version issues, but the problems persist. Since the visual aspect of Thunderbird has changed, I assume it has been upgraded automatically during the last week. Or a component/library on which it depends on has been upgraded. At the moment, due to the abovementioned issues, Thunderbird cannot be used on my computer. Thanks in advance and best regards, Miguel -- System Information: Debian Release: 9.5 APT prefers stable APT policy: (500, 'stable') Architecture: amd64 (x86_64) Kernel: Linux 4.9.0-8-amd64 (SMP w/8 CPU cores) Locale: LANG=es_ES.UTF-8, LC_CTYPE=es_ES.UTF-8 (charmap=UTF-8), LANGUAGE=en_US (charmap=UTF-8) Shell: /bin/sh linked to /bin/dash Init: systemd (via /run/systemd/system) Versions of packages thunderbird depends on: ii debianutils 4.8.1.1 ii fontconfig2.11.0-6.7+b1 ii libatk1.0-0 2.22.0-1 ii libc6 2.24-11+deb9u3 ii libcairo-gobject2 1.14.8-1 ii libcairo2 1.14.8-1 ii libdbus-1-3 1.10.26-0+deb9u1 ii libdbus-glib-1-2 0.108-2 ii libevent-2.0-52.0.21-stable-3 ii libffi6 3.2.1-6 ii libfontconfig12.11.0-6.7+b1 ii libfreetype6 2.6.3-3.2 ii libgcc1 1:6.3.0-18+deb9u1 ii libgdk-pixbuf2.0-02.36.5-2+deb9u2 ii libglib2.0-0 2.50.3-2 ii libgtk-3-03.22.11-1 ii libgtk2.0-0 2.24.31-2 ii libjsoncpp1 1.7.4-3 ii libpango-1.0-01.40.5-1 ii libpangocairo-1.0-0 1.40.5-1 ii libpangoft2-1.0-0 1.40.5-1 ii libstartup-notification0 0.12-4+b2 ii libstdc++66.3.0-18+deb9u1 ii libvpx4 1.6.1-3+deb9u1 ii libx11-6 2:1.6.4-3 ii libx11-xcb1 2:1.6.4-3 ii libxcb-shm0 1.12-1 ii libxcb1 1.12-1 ii libxext6 2:1.3.3-1+b2 ii libxrender1 1:0.9.10-1 ii libxt61:1.1.5-1 ii psmisc22.21-2.1+b2 ii x11-utils 7.7+3+b1 ii zlib1g1:1.2.8.dfsg-5 Versions of packages thunderbird recommends: ii hunspell-en-us [hunspell-dictionary] 20070829-7 ii lightning 1:60.0-3~deb9u1 Versions of packages thunderbird suggests: pn apparmor ii fonts-lyx 2.2.2-1 ii libgssapi-krb5-2 1.15-1+deb9u1 -- no debconf information
Bug#910024: thunderbird: Thunderbird useless after unkonwn automatic upgrades
Hello, Am 01.10.18 um 16:51 schrieb Miguel Hermanns: > Package: thunderbird > Version: 1:60.0-3~deb9u1 > Severity: important > > Dear Maintainer, > > When I started Thunderbird this morning, after the weekend, several > issues have appeared: > > - Icons for forwarding/responding/etc are no longer there. > > - Choosing from the right mouse botton menu to answer an email opens a > new window to answer the email, but no text from the original email is > copied for referencing. > > - Also the list of emails from the email to respond are not shown, nor > the subject with the usual Re: in front. > > - Attached files are not shown at the bottom of the messages in the > inbox, or anywhere in the window opened for the writing of a new > email. > > I have updated the packages and restarted the computer to exclude any > version issues, but the problems persist. Since the visual aspect of > Thunderbird has changed, I assume it has been upgraded automatically > during the last week. Or a component/library on which it depends on > has been upgraded. At the moment, due to the abovementioned issues, > Thunderbird cannot be used on my computer. the update of Thunderbird 1:60.0-3~deb9u1 was introduced on 16 Sep 2018, this is almost 14 days from now. https://www.debian.org/security/2018/dsa-4295 If your issue was introduced by Thunderbird itself and you do automatic updated this would mean you haven't done automatic update for over 14 days. This is unlikely. You can check the time of the thunderbird update by have look into the logs of apt /var/log/apt/history* I expect Thunderbird was updated earlier than in the last days. There are reports from a lot of users with a similar behavior which have installed a needed thunbird-l10n and lightning package but not the respective lightning-l10n package. Did you have checked the other reports? Did you have checked the other possibilities as described in the Debian wiki? https://wiki.debian.org/Thunderbird#Bug_Reporting_.2F_Issues -- Mit freundlichen Grüßen Carsten Schönert
Bug#910024: thunderbird: Thunderbird useless after unkonwn automatic upgrades
Dear Carsten, thanks for the fast response. Although you are right that the update could have taken place earlier than this weekend, I usually keep my programs open for long times, so that if an update happens, I do not necessarily see/notice it. I have checked the history files you point out and the update took place on September 17th, and indeed Thunderbird was not closed since then until last Friday. I also see that on that same day also the package lightning was updated, but no mention of lightning-l10n. In fact, as you mention, the package lightning-l10n is not installed in my PC. I will check that tomorrow and let you know if it changes things. I will also try the other things you mention. As said, tomorrow I report any new findings. Thanks again for your help and best regards, Miguel On Mon, Oct 1, 2018 at 7:01 PM Carsten Schoenert wrote: > Hello, > > Am 01.10.18 um 16:51 schrieb Miguel Hermanns: > > Package: thunderbird > > Version: 1:60.0-3~deb9u1 > > Severity: important > > > > Dear Maintainer, > > > > When I started Thunderbird this morning, after the weekend, several > > issues have appeared: > > > > - Icons for forwarding/responding/etc are no longer there. > > > > - Choosing from the right mouse botton menu to answer an email opens a > > new window to answer the email, but no text from the original email is > > copied for referencing. > > > > - Also the list of emails from the email to respond are not shown, nor > > the subject with the usual Re: in front. > > > > - Attached files are not shown at the bottom of the messages in the > > inbox, or anywhere in the window opened for the writing of a new > > email. > > > > I have updated the packages and restarted the computer to exclude any > > version issues, but the problems persist. Since the visual aspect of > > Thunderbird has changed, I assume it has been upgraded automatically > > during the last week. Or a component/library on which it depends on > > has been upgraded. At the moment, due to the abovementioned issues, > > Thunderbird cannot be used on my computer. > the update of Thunderbird 1:60.0-3~deb9u1 was introduced on 16 Sep 2018, > this is almost 14 days from now. > > https://www.debian.org/security/2018/dsa-4295 > > If your issue was introduced by Thunderbird itself and you do automatic > updated this would mean you haven't done automatic update for over 14 > days. This is unlikely. > > You can check the time of the thunderbird update by have look into the > logs of apt > > /var/log/apt/history* > > I expect Thunderbird was updated earlier than in the last days. > > There are reports from a lot of users with a similar behavior which have > installed a needed thunbird-l10n and lightning package but not the > respective lightning-l10n package. Did you have checked the other reports? > > Did you have checked the other possibilities as described in the Debian > wiki? > > https://wiki.debian.org/Thunderbird#Bug_Reporting_.2F_Issues > > -- > Mit freundlichen Grüßen > Carsten Schönert >
Bug#910024: thunderbird: Thunderbird useless after unkonwn automatic upgrades
Dear Carsten, issue found by running Thunderbird in safe mode. The problem was the theme (nautilus), which is not compatible with Thunderbird 60.0. What is strange, however, is that Thunderbird 60.0 was automatically disabling the theme due to its incompatibility, which is good, but it was nevertheless not rendering correctly the user interface. Thanks a lot for your help and best regards, Miguel On Mon, Oct 1, 2018 at 7:01 PM Carsten Schoenert wrote: > Hello, > > Am 01.10.18 um 16:51 schrieb Miguel Hermanns: > > Package: thunderbird > > Version: 1:60.0-3~deb9u1 > > Severity: important > > > > Dear Maintainer, > > > > When I started Thunderbird this morning, after the weekend, several > > issues have appeared: > > > > - Icons for forwarding/responding/etc are no longer there. > > > > - Choosing from the right mouse botton menu to answer an email opens a > > new window to answer the email, but no text from the original email is > > copied for referencing. > > > > - Also the list of emails from the email to respond are not shown, nor > > the subject with the usual Re: in front. > > > > - Attached files are not shown at the bottom of the messages in the > > inbox, or anywhere in the window opened for the writing of a new > > email. > > > > I have updated the packages and restarted the computer to exclude any > > version issues, but the problems persist. Since the visual aspect of > > Thunderbird has changed, I assume it has been upgraded automatically > > during the last week. Or a component/library on which it depends on > > has been upgraded. At the moment, due to the abovementioned issues, > > Thunderbird cannot be used on my computer. > the update of Thunderbird 1:60.0-3~deb9u1 was introduced on 16 Sep 2018, > this is almost 14 days from now. > > https://www.debian.org/security/2018/dsa-4295 > > If your issue was introduced by Thunderbird itself and you do automatic > updated this would mean you haven't done automatic update for over 14 > days. This is unlikely. > > You can check the time of the thunderbird update by have look into the > logs of apt > > /var/log/apt/history* > > I expect Thunderbird was updated earlier than in the last days. > > There are reports from a lot of users with a similar behavior which have > installed a needed thunbird-l10n and lightning package but not the > respective lightning-l10n package. Did you have checked the other reports? > > Did you have checked the other possibilities as described in the Debian > wiki? > > https://wiki.debian.org/Thunderbird#Bug_Reporting_.2F_Issues > > -- > Mit freundlichen Grüßen > Carsten Schönert >
